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94 Chapter 6
In Case of Difficulty
Returning an Analyzer for Service
Returning an Analyzer for Service
Service Tag
When you are returning an analyzer to Agilent Technologies for service, fill out and attach
one of the blue service tags provided at the end of this chapter. Please be as specific as
possible about the problem. If you have recorded any error messages that appeared on the
display, have completed a functional test, or have any other specific data on the
performance of your analyzer, please include a copy of this information.
Original Packaging
Before shipping, pack the unit in the original factory packaging materials if they are
available. If the original materials were not retained, see "Other Packaging" (below).
NOTE Install the transportation disk into the floppy drive to reduce the possibility
of damage during transportation. If the original transportation disk is not
available, a blank floppy may be substituted.
Other Packaging
CAUTION Analyzer damage can result from using packaging materials other than those
specified. Never use styrene pellets in any shape as packaging materials.
They do not adequately cushion the equipment or prevent it from shifting in
the carton. They cause equipment damage by generating static electricity and
by lodging in the analyzer louvers, blocking airflow.
You can repackage the analyzer with commercially available materials, as follows:
1. Attach a completed service tag to the analyzer.
2. Install the transportation disk or a blank floppy disk into the disk drive.
3. Wrap the analyzer in antistatic plastic to reduce the possibility of damage caused by
electrostatic discharge.
4. Use a strong shipping container. The carton must be both large enough and strong
enough to accommodate the analyzer. A double-walled, corrugated cardboard carton
with 159 kg (350 lb) bursting strength is adequate. Allow at least 3 to 4 inches on all
sides of the analyzer for packing material.
- Getting Started Guide 1
- Additional Information 2
- Contents 3
- 1 Installation and Setup 5
- 6 Chapter 1 6
- Initial Inspection 7
- 8 Chapter 1 8
- Chapter 1 9 9
- Power Requirements 10
- Checking the Fuse 11
- AC Power Cord 11
- 12 Chapter 1 12
- Installation and Setup 12
- Table 1-3. AC Power Cords 13
- 14 Chapter 1 14
- Using an External Reference 16
- Firmware Revision 16
- Chapter 1 17 17
- Running Internal Alignments 18
- Printer Setup and Operation 19
- 22 Chapter 1 22
- Legal Information 23
- 24 Chapter 1 24
- Front and Rear Panel Features 25
- 2.1 Front Panel Overview 26
- −12.6 V, 150 mA maximum) 28
- Auto Align is on) every time 29
- 2.1.2 Display Annotations 30
- Freq Offset 31
- 2.2 Rear-Panel Features 33
- Chapter 2 37 37
- Rear-Panel Features 37
- 2.3 Key Overview 38
- Landscape 39
- Print Setup menu 39
- 3 Making a Basic Measurement 41
- 42 Chapter 3 42
- Making a Basic Measurement 42
- Using the Front Panel 43
- Creating a User Preset 44
- Viewing a Signal 45
- Setting Frequency Span 46
- , 5, 0, MHz 46
- , Mkr ➞ Ref Lvl 47
- 48 Chapter 3 48
- ≥26 dB above the noise 49
- 50 Chapter 3 50
- 52 Chapter 4 52
- File Menu Functions 53
- 54 Chapter 4 54
- Creating a directory 55
- Formatting a Floppy Disk 56
- Saving a File 57
- 58 Chapter 4 58
- Trace (2), Min Hold. Your 58
- Step 2. Save the file 59
- Loading a file 61
- Renaming a File 63
- Copying a File 64
- Deleting a File 65
- Using the Alpha Editor 66
- 5 Options and Accessories 67
- 68 Chapter 5 68
- Options and Accessories 68
- Option Descriptions 71
- Ω to 75 Ω Matching 72
- Additional Manual Set 0B1 73
- Premium 75
- FM demodulator (Option 106) 75
- Ω, 21.4 MHz IF output 77
- Ω, 21.4 MHz IF output that 79
- Limit lines 80
- Loss compensation 80
- Ω source impedance) 82
- Accessories 83
- External Keyboard 84
- GPIB Cable 84
- Agilent E1779A Battery Pack 85
- Parallel Interface Cable 85
- Printer 85
- RF and Transient Limiters 85
- RF Bridges 85
- RS-232 Cable 86
- Static Safe Accessories 86
- 6 In Case of Difficulty 87
- 88 Chapter 6 88
- In Case of Difficulty 88
- Table 6-1 Types of Messages 89
- Check the Basics 90
- Read the Warranty 92
- Service Options 92
- Calling Agilent Technologies 92
- Chapter 6 93 93
- 94 Chapter 6 94
- Chapter 6 95 95
- 96 Chapter 6 96
- Index-97 97
- Index-98 98
- Index-99 99
- Index-100 100
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