HP 8p/8w User Manual download pdf (Page 21)

User’s Guide 21

English

Hardware Problems

Problem

When you try to print nothing happens.

Printing is garbled.

Printer freezes, or an error message displays

when computer is restarted.

Odours are given off by forms or adhesives

passing through the hot fusing unit.

Printer is on but must “WARM UP” before a job

is printed.

Solution

Configuration error. Check cable connection.

If more than one printer is available, make sure your printer has been selected.

Check printer status. If the printer light flashes slowly, the print job is progressing. If the light

flashes rapidly, use the control panel software to examine printer status.

Incorrect cable configuration. Check cable configuration, type, continuity and length. Maximum

recommended length is 1·8m.

See software problems.

Starting the computer while the printer is on can cause a communications error. Turn the printer off

before restarting the computer.

Odours are not emitted by the printer. Make sure the forms you use can withstand heating; provide

adequate ventilation. Pre–printed forms, transparencies and adhesive labels must be able to

withstand 200°C (392°F) for 0·1 second.

Power Save mode is set to ON to conserve energy. The fuser must heat up before printing the

next job. To eliminate warm–up delay, use the printer control panel to change Power Save setting.

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HP 8p/8w User Manual Page 21