HP ZE1000 User Manual Page 8

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  • Table of contents
  • TROUBLESHOOTING
  • BOOKMARKS
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8 Startup Guide
Troubleshooting and Maintenance ............................................................................... 39
Troubleshooting Techniques....................................................................................... 40
Display problems .................................................................................................. 40
Hard disk drive problems......................................................................................41
Keyboard, touch pad, and mouse problems........................................................... 42
Performance problems ..........................................................................................42
Power and battery problems.................................................................................. 43
Startup problems ................................................................................................... 44
Testing the Hardware.................................................................................................. 45
To run the e-DiagTools diagnostic tests................................................................45
Configuring Your Notebook....................................................................................... 47
To run the BIOS configuration utility ................................................................... 47
Reinstalling and Updating Software ...........................................................................49
To recover the factory installation of your hard disk ............................................ 49
HP Service and Support................................................................................................. 51
Getting Assistance for Your Notebook....................................................................... 52
To get help from HP Instant Support .................................................................... 52
To get help from the web ...................................................................................... 52
To contact HP for support or service .................................................................... 52
To receive repair service.......................................................................................54
To prepare your notebook for shipment................................................................55
Hewlett-Packard Limited Warranty Statement ...........................................................56
Reference Information ................................................................................................... 59
Hardware Specifications............................................................................................. 60
Safety Information ...................................................................................................... 62
Power cords........................................................................................................... 62
Ergonomics ........................................................................................................... 63
Battery safety ........................................................................................................ 63
Laser safety ........................................................................................................... 64
Regulatory Information...............................................................................................65
U.S.A. ...................................................................................................................65
Index................................................................................................................................67
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