HP ZE1000 User Manual download pdf (Page 49)

Troubleshooting and Maintenance

Reinstalling and Updating Software

Startup Guide 49

Reinstalling and Updating Software

You can use the Recovery CDs provided with your notebook to recover its original

factory software.

The Recovery CDs also provide Windows drivers specific to your notebook that you can

use to configure a custom system. You can find drivers in these locations:

?? On your notebook’s hard drive under C:\hp\drivers.

?? On the Recovery CDs under \hp\drivers.

?? On the HP Business Support web site (www.hp.com/go/bizsupport). This web site

contains the latest updates of software drivers for different operating systems.

To recover the factory installation of your hard disk

You can use your notebook’s Recovery CDs to reinstall the notebook’s original factory

software. You can also use this process to create a larger Utility partition on your hard

disk, or to create a Utility partition on a new hard disk. (The hidden Utility partition

contains the e-DiagTools diagnostic tests and stores hibernation data for operating

systems that don’t provide hibernation.)

CAUTION

This procedure formats the notebook’s hard disk drive and erases all data on the

disk. After performing this procedure, you’ll need to reinstall your applications.

Do not interrupt this process or disconnect the AC adapter until the process is

complete.

1. Important: back up all data from your hard disk. The following steps delete all data

from the disk.

2. Connect the AC adapter to the notebook.

3. Insert the Recovery CD (disk 1) into the notebook’s CD/DVD drive. If the notebook is

turned off, use a pin or straightened paper clip to press the release switch on the drive

door to open it.

4. Turn on or restart the notebook. If the notebook is on, click Start, Turn Off Computer,

Restart.

5. When the HP logo appears, press Esc to display the Boot menu.

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HP ZE1000 User Manual Page 49