HP Pavilion 14-c002tu Chromebook User Manual

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Summary of Contents

Page 1 - HP Pavilion 14 Chromebook

HP Pavilion 14 ChromebookMaintenance and Service GuideSUMMARYCAUTION: Your computer has user-replaceable parts and non-user-replaceable parts that sho

Page 2

TopTouchPadComponent Description(1) TouchPad zone Moves the on-screen pointer and selects or activates itemson the screen.(2) Left TouchPad butto

Page 3 - Safety warning notice

Lights, speakers, and buttonsComponent Description(1)Power light●White: The computer is on.●Blinking white: The computer is in the Sleep state,which i

Page 4

Left sideComponent Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to a

Page 5 - Table of contents

Right side Component Description(1)Power light ● White: The computer is on.●Blinking white: The computer is in the Sleep state,which is an energy-savi

Page 6

BottomComponent Description(1) Battery bay Holds the battery.(2)Battery lock Unlocks and locks the battery.(3) Vents (4) Enable airflow to cool in

Page 7 - 1 Product description

3 Illustrated parts catalogService label When ordering parts or requesting information, provide the computer serial number and modeldescription provid

Page 8

Computer major componentsItem Component Spare part number(1) 35.6 cm (14.0 in), high definition (HD), WLED, SVA BrightView flat display assembly. The

Page 9 - Display 3

Item Component Spare part number ●For use in Germany 708135-041 ●For use Internationally 708135-B31 ● For use in the Nordic Region 708135-DH1 ●For us

Page 10 - TouchPad

Display assembly subcomponentsItem Component Spare part number(1) Display bezel 697907-001(2) Display Hinge Kit (includes left and right display hinge

Page 11 - Lights, speakers, and buttons

Component Spare part number●For use in Australia 490371-011●For use in Denmark 490371-081● For use in Europe 490371-021●For use in India 490371-D61●Fo

Page 12 - Left side

© Copyright 2013 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

Page 13 - Right side

Spare part number Description697911-001 Display Panel Cable Kit (includes display panel cable and webcam/microphone module cable)697912-001 Screw Kit6

Page 14

4 Removal and replacement proceduresCAUTION: The user-replaceable parts for this computer are:AC adapterBatteryKeyboardFor all parts that are not user

Page 15 - 3 Illustrated parts catalog

Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage tothe computer, damage to a drive, or loss of i

Page 16 - Computer major components

Typical electrostatic voltage levels Relative humidityEvent 10% 40% 55%Walking across carpet 35,000 V 15,000 V 7,500 VWalking across vinyl floor 12,0

Page 17 - Computer major components 11

●Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handlethese items only at static-free workstations.●Avoid contact

Page 18 - Miscellaneous parts

Component replacement proceduresThis chapter provides removal and replacement procedures.There are a number of screws that must be removed, replaced,

Page 19

BatteryDescription Spare part number4 cell, 37 Whr, 2.55 Ah Li-ion battery 695192-001Before disassembling the computer, follow these steps:1. Shut dow

Page 20

2. Reset the battery release lock (2) to the locked position.Computer feetDescription Spare part numberRubber Feet Kit 697906-001The computer feet are

Page 21 - Service considerations

Display panelDescription Spare part numberDisplay bezel 697907-00135.6 cm (14.0 in), HD, WLED, SVA BrightView flat display panel 698523-001IMPORTANT:

Page 22 - Grounding guidelines

3. Remove the display bezel (4).4. Remove the four Phillips screws for the display panel.NOTE: Support the display panel as you lean the panel forward

Page 23

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do notplace the device directly on your

Page 24

7. Disconnect the display panel cable (3) from the display panel, and then remove the panel (4).Reverse this procedure to replace the panel.KeyboardNO

Page 25 - Service label

3. Disconnect the power from the computer by first unplugging the power cord from the AC outletand then unplugging the AC adapter from the computer.4.

Page 26 - Description Spare part number

2. Turn the computer right-side up with the front toward you. Open the display and stand thecomputer on its right side. Insert a thin tool through the

Page 27 - Computer feet

4. Gently slide your finger along the top edge of the keyboard to release the keyboard clips. Lift upon the rear of the keyboard.5. Tilt the keyboard

Page 28 - Display panel

Reverse this procedure to install the keyboard.Top coverNOTE: The top cover spare part kit includes the TouchPad support, TouchPad board andTouchPad c

Page 29

2. Disconnect the power button cable (1) and the TouchPad cable (2).3. Close the display and turn the computer upside down.4. Remove the eight Phillip

Page 30 - Keyboard

6. Gently lift around the edges of the top cover (1) and lift to remove the top cover (2).When replacing the top cover, be sure that the following com

Page 31

Remove the power button board:1. Turn the top cover upside down, with the front toward you.2. Remove the Phillips screw (1) and tape that secure the p

Page 32

Hard driveNOTE: The hard drive spare part kit does not include the hard drive cable, or hard drive bracket andscrews.Description Spare part number9.5

Page 33

2. Remove the two Phillips screws (1). Lift the hard drive (2) to remove and disconnect the harddrive cable (3).3. Remove the four Phillips screws (1)

Page 34 - Top cover

iv Safety warning notice

Page 35

USB board/Audio jackDescription Spare part numberUSB board (includes cable and audio-out/audio-in jack) 697902-001IMPORTANT: Make special note of each

Page 36 - Power button board

WLAN moduleDescription Spare part numberAtheros AR9462 802.11 a/b/g/n 2x2 Bluetooth 4.0 combo adapter, HMC 676786-005IMPORTANT: Make special note of e

Page 37

2. Remove the Phillips screw (2) that secures the WLAN module to the system board. (The WLANmodule tilts up.)3. Remove the WLAN module by pulling the

Page 38 - Hard drive

Reverse this procedure to install the WLAN module.Component replacement procedures 37

Page 39

System boardNOTE: The processor is included on the system board.The system board Thermal Material Kit, part number 680571-001, includes replacement th

Page 40 - USB board/Audio jack

2. Remove the power connector bracket Phillips screw (1) and remove the power connectorbracket (2).3. Remove the two Phillips screws (3) that secure t

Page 41 - WLAN module

6. Disconnect the power connector cable (3).7. Remove the hard drive cable:a. Turn the system board upside down, with the front toward you.b. Disconne

Page 42

Memory moduleWARNING! To reduce the risk of electric shock and damage to the equipment, unplug the powercord and remove all batteries before installin

Page 43

3. Remove the memory module (2) by pulling it away from the slot at an angle.CAUTION: To prevent damage to the memory module, hold the memory module b

Page 44 - System board

2. Press down on the left and right sides of the memory module (2) until the side retention clipssnap back into place.3. Reverse the previous steps to

Page 45

Table of contents1 Product description ...

Page 46

RTC batteryDescription Spare part numberRTC battery 697917-001IMPORTANT: Make special note of each screw and screw lock size and location during remov

Page 47 - Memory module

PCH heat sinkDescription Spare part numberPCH heat sink 699248-001IMPORTANT: Make special note of each screw and screw lock size and location during r

Page 48

Heat sinkDescription Spare part numberHeat sink 697915-001IMPORTANT: Make special note of each screw and screw lock size and location during removalan

Page 49

b. Thoroughly clean the thermal connections (1) on the system board and the heat sink (2)before replacing a heat sink onto a system board.3. Reverse t

Page 50 - RTC battery

2. Remove the three Phillips screws (1) from the fan (2) and lift up to remove the fan.Reverse this procedure to install the cooling fan in the base e

Page 51 - PCH heat sink

2. Lift both pieces of the speaker assembly (2).Reverse this procedure to install the speaker assembly on the base enclosure.RJ-45 coverDescription Sp

Page 52 - Heat sink

2. Lift the RJ-45 cover (2) to remove it from the base enclosure.Reverse these procedures to replace the RJ-45 cover.Display AssemblyDescription Spare

Page 53 - Fan 697914-001

Remove the display assembly:CAUTION: Support the display assembly when removing the following screws. Failure to supportthe display assembly can resul

Page 54 - Speaker assembly

3. Remove the two top screws (1) and two bottom screws (2) from the display bracket and lift thedisplay brackets (3) to remove them.4. If it is necess

Page 55 - RJ-45 cover

c. Remove the wireless antenna cables and transceivers (2).Reverse this procedure to reassemble and install the display assembly.Power connectorDescri

Page 56 - Display Assembly

Hard drive ... 32USB board/Audi

Page 57

NOTE: The power connector screw and bracket were removed during the process to remove thesystem board.▲Lift out the power connector to remove it from

Page 58

5 SpecificationsComputer specifications Metric U.S.Dimensions:Width 34.7 cm 13.67 inDepth 23.8 cm 9.37 inHeight (front to back) 2.1 cm to 2.1 cm .83 i

Page 59 - Power connector

35.6 cm (14.0 in), display specifications Metric U.S.DimensionsWidth 32.4 cm 12.8 inHeight 19.3 cm 7.6 inDiagonal 35.6 cm 14.0 inNumber of colors 262K

Page 60

Solid-state drive specificationsPerformance Sequential read (maximum) up to 220 MB/sSequential write (maximum) up to 50 MB/sCharacteristics Interfac

Page 61 - 5 Specifications

6 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 V ac, or from 220

Page 62 - Hard drive specifications

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberArgentina IRAM 1Australia SAA 1Austria OVE 1Belg

Page 63

Country/region Accredited agency Applicable note numberThe United States UL 21. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conducto

Page 64 - 6 Power cord set requirements

7 RecyclingWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local laws and r

Page 65

IndexAAC adapterlights 7product description 2spare part number 12, 13, 14antennaidentifying 3, 12removal 50spare part number 12, 14, 50Antenna Kitiden

Page 66

heat sinkidentifying 11removal 46spare part number 11, 14, 46hingeidentifying 12spare part number 12, 13, 50Iintegrated webcam light,identifying 3inte

Page 67 - 7 Recycling

1 Product descriptionCategory DescriptionProduct Name HP Pavilion 14 ChromebookProcessor Intel® Celeron® 847 (1.1GHz, 1333 MHz/2 MB L3 Cache, dual cor

Page 68

SScrew Kit, spare part number 13,14security cable slot, identifying 6security, product description 2service considerationscables 15connectors 15plasti

Page 69

Category Description Two WLAN antennas built into display assembly Support for the following WLAN formats: ● Atheros AR9462 802.11 a/b/g/n 2x2 Blue

Page 70

2 External component identificationDisplayComponent Description(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wirelesslo

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