HP 2730p User Manual

HP EliteBook 2730p Notebook PCMaintenance and Service GuideDocument Part Number: 483222-001October 2008This guide is a troubleshooting reference used

1–4 Maintenance and Service GuideProduct descriptionOperating system Restore media:Windows Vista Business 32Windows Vista Business 64Windows Vista Ult

8–4 Maintenance and Service GuideBackup and recoveryUsing a Windows Vista operating system DVD (purchased separately)If you are unable to boot (start

Backup and recoveryMaintenance and Service Guide 8–5Backup and recovery in Windows XPOverviewTo protect your information, use the Windows Backup utili

8–6 Maintenance and Service GuideBackup and recoveryTo create a backup using the Windows Backup utility (select models only), follow these steps:✎Be s

Maintenance and Service Guide 9–19Connector pin assignments1394 Pin Signal1 TPB-2 TPB+2TPA-4TPA+

9–2 Maintenance and Service GuideConnector pin assignmentsAudio-in (microphone) Audio-out (headphone)Pin Signal1 Audio signal in2 Audio signal in3Grou

Connector pin assignmentsMaintenance and Service Guide 9–3External monitor Pin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5Ground6 Gr

9–4 Maintenance and Service GuideConnector pin assignmentsRJ-11 (modem)Pin Signal1 Unused2Tip3Ring4 Unused5 Unused6 Unused

Connector pin assignmentsMaintenance and Service Guide 9–5RJ-45 (network)Pin Signal1Transmit +2Transmit -3Receive +4 Unused5 Unused6Receive -7 Unused8

9–6 Maintenance and Service GuideConnector pin assignmentsUniversal Serial Bus Pin Signal1+5 VDC2Data3 Data +4Ground

Maintenance and Service Guide 10–110Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltag

Maintenance and Service Guide 2–12External component identificationTop componentsWireless antenna locationsTo see wireless regulatory notices, refer t

10–2 Maintenance and Service GuidePower cord set requirementsRequirements for specific countries and regionsCountry/region Accredited agency Applicab

Maintenance and Service Guide 11 – 111RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in general

11 – 2 Maintenance and Service GuideRecyclingPerform the following steps to disassemble the display assembly:1. Remove all screw covers and screws

RecyclingMaintenance and Service Guide 11 – 34. Disconnect all display panel cables from the display inverter and remove the inverter .5. Remove al

11 – 4 Maintenance and Service GuideRecycling9. Use a sharp-edged tool to cut the tape that secures the sides of the display panel to the display pa

RecyclingMaintenance and Service Guide 11 – 516. Turn the display panel upside down.17. Remove the backlight frame from the display panel.ÅWARNING: Th

11 – 6 Maintenance and Service GuideRecycling19. Disconnect the display cable from the LCD panel.20. Remove the screws that secure the LCD panel t

Maintenance and Service Guide Index–1Index1394 portconnector pinout 9–1enabling/disabling 5–8location 2–8AAC adapter, spare part number 3–10, 3–11acce

Index–2 Maintenance and Service GuideIndexcomputer major components, illustrated 3–2computer model description 3–1, 4–6computer part number 3–1, 4–6co

IndexMaintenance and Service Guide Index–3Ggrounding guidelines 4–2guidelinesequipment 4–4grounding 4–2packaging 4–3transporting 4–3workstation 4–4Hha

2–2 Maintenance and Service GuideExternal component identificationDisplay componentsItem Component Description1Webcam light (select models only) On: T

Index–4 Maintenance and Service GuideIndexNnetwork jackconnector pinout 9–5location 2–11NIC, enabling/disabling 5–6, 5–7num lock light 2–5numeric keyp

IndexMaintenance and Service Guide Index–5TouchPad 2–6TouchPad button 2–6TouchPad light 2–5, 2–6TouchPad on/off control 2–6TouchPad scroll zone 2–6TPM

External component identificationMaintenance and Service Guide 2–3Buttons and switchesItem Component Description1Internal display switch Turns off the

2–4 Maintenance and Service GuideExternal component identificationKeysItem Component Description1esc key Displays system information when pressed in c

External component identificationMaintenance and Service Guide 2–5LightsItem Component Description1Power light On: The computer is on. Blinking: Th

2–6 Maintenance and Service GuideExternal component identificationPointing devicesItem Component Description1TouchPad light Off: TouchPad is enabled

External component identificationMaintenance and Service Guide 2–7Front componentsItem Component Description1Power switch When the computer is off,

2–8 Maintenance and Service GuideExternal component identificationRight-side componentsItem Component DescriptionHP Fingerprint Sensor (fingerprint re

External component identificationMaintenance and Service Guide 2–9Left-side components✎Refer to the illustration that most closely matches your comput

© Copyright 2008 Hewlett-Packard Development Company, L.P.Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporatio

2–10 Maintenance and Service GuideExternal component identificationItem Component DescriptionPen holder Stores the pen.Vent Enables airflow to cool in

External component identificationMaintenance and Service Guide 2–11Rear componentsItem Component DescriptionJog dial In tablet mode, functions like th

2–12 Maintenance and Service GuideExternal component identificationBottom componentsItem Component DescriptionHard drive bay Holds the hard drive, mem

Maintenance and Service Guide 3–13Illustrated parts catalogSerial number locationThe service tag, affixed to the bottom of the computer, provides info

3–2 Maintenance and Service GuideIllustrated parts catalogComputer major components

Illustrated parts catalogMaintenance and Service Guide 3–3Item Description Spare Part Number(1) Display assembly (includes ambient light sensor, finge

3–4 Maintenance and Service GuideIllustrated parts catalogPlastics Kit, includes: 501499-001(3a) Hinge cover(3b) ExpressCard slot bezel(3c) Hard drive

Illustrated parts catalogMaintenance and Service Guide 3–5(15) WLAN module:Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use in all countries and

3–6 Maintenance and Service GuideIllustrated parts catalogBroadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, An

Illustrated parts catalogMaintenance and Service Guide 3–7Cable KitItem Description Spare part numberCable Kit: 501500-001Audio connector board cableB

Safety warning noticeÅWARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly o

3–8 Maintenance and Service GuideIllustrated parts catalogMass storage devicesItem Description Spare part numberHard drive (includes bracket, isolator

Illustrated parts catalogMaintenance and Service Guide 3–9Plastics KitItem Description Spare part number Plastics Kit: 501499-001 Hinge coverExpress

3–10 Maintenance and Service GuideIllustrated parts catalogMiscellaneous partsDescription Spare part number 65-W AC adapter 463958-001Power cords: F

Illustrated parts catalogMaintenance and Service Guide 3–11Sequential part number listingSpare part number Description459263-001 Broadcom BCM4312 802.

3–12 Maintenance and Service GuideIllustrated parts catalog487330-002 Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria

Illustrated parts catalogMaintenance and Service Guide 3–13501493-001 Keyboard for use in the United States501493-031 Keyboard for use in the United K

3–14 Maintenance and Service GuideIllustrated parts catalog501495-001 Fan/heat sink assembly (includes replacement thermal material)501496-001 Rubber

Maintenance and Service Guide 4–14Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tool

4–2 Maintenance and Service GuideRemoval and replacement proceduresDrive handlingÄCAUTION: Drives are fragile components that must be handled with car

Removal and replacement proceduresMaintenance and Service Guide 4–3The following table shows how humidity affects the electrostatic voltage levels gen

Maintenance and Service Guide ivContents1 Product description2 External component identificationTop components . . . . . . . . . . . . . . . . . . . .

4–4 Maintenance and Service GuideRemoval and replacement proceduresWorkstation guidelinesFollow these grounding workstation guidelines: Cover the wo

Removal and replacement proceduresMaintenance and Service Guide 4–5 Static awareness labels Material-handling packages Nonconductive plastic bags

4–6 Maintenance and Service GuideRemoval and replacement proceduresComponent replacement proceduresThis chapter provides removal and replacement proce

Removal and replacement proceduresMaintenance and Service Guide 4–7Computer feetThe computer feet are adhesive-backed rubber pads. The feet are includ

4–8 Maintenance and Service GuideRemoval and replacement proceduresBatteryBefore disassembling the computer, follow these steps: 1. Shut down the comp

Removal and replacement proceduresMaintenance and Service Guide 4–9SIM✎This section applies only to computer models with WWAN capability.✎If there is

4–10 Maintenance and Service GuideRemoval and replacement proceduresHard drive✎The hard drive spare part kit includes a hard drive bracket, hard drive

Removal and replacement proceduresMaintenance and Service Guide 4–113. Remove the two Phillips PM2.0×3.0 screws that secure the hard drive bracket t

4–12 Maintenance and Service GuideRemoval and replacement proceduresWLAN moduleÄCAUTION: The WLAN module and the WWAN module are not interchangeable.D

Removal and replacement proceduresMaintenance and Service Guide 4–13Before removing the WLAN module, follow these steps:1. Shut down the computer. If

v Maintenance and Service GuideContentsTop cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4–14 Maintenance and Service GuideRemoval and replacement proceduresRemove the WLAN module: 1. Disconnect the WLAN antenna cables from the terminals

Removal and replacement proceduresMaintenance and Service Guide 4–15WWAN moduleÄCAUTION: The WLAN module and the WWAN module are not interchangeable.B

4–16 Maintenance and Service GuideRemoval and replacement proceduresMemory moduleBefore removing the memory module, follow these steps: 1. Shut down t

Removal and replacement proceduresMaintenance and Service Guide 4–17KeyboardDescription Spare part numberFor use in Belgium 501493-A41For use in Brazi

4–18 Maintenance and Service GuideRemoval and replacement proceduresBefore removing the keyboard, follow these steps:1. Shut down the computer. If you

Removal and replacement proceduresMaintenance and Service Guide 4–192. Turn the computer display-side up, with the front toward you.3. Open the comput

4–20 Maintenance and Service GuideRemoval and replacement proceduresHinge cover✎The hinge cover is included in the Plastics Kit, spare part number 501

Removal and replacement proceduresMaintenance and Service Guide 4–21Top coverBefore removing the top cover, follow these steps:1. Shut down the comput

4–22 Maintenance and Service GuideRemoval and replacement procedures3. Turn the computer right-side up, with the front toward you.4. Open the computer

Removal and replacement proceduresMaintenance and Service Guide 4–23RTC battery✎Removing the RTC battery and leaving it uninstalled for 5 or more minu

ContentsMaintenance and Service Guide vi9 Connector pin assignments1394 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4–24 Maintenance and Service GuideRemoval and replacement proceduresAudio connector boardBefore removing the audio connector board, follow these steps

Removal and replacement proceduresMaintenance and Service Guide 4–25Bluetooth moduleBefore removing the Bluetooth module, follow these steps:1. Shut d

4–26 Maintenance and Service GuideRemoval and replacement proceduresSpeakerBefore removing the speaker, follow these steps: 1. Shut down the computer.

Removal and replacement proceduresMaintenance and Service Guide 4–27Display assembly✎The display assembly spare part kit includes an ambient light sen

4–28 Maintenance and Service GuideRemoval and replacement proceduresRemove the display assembly:1. Open the computer as far as possible.2. Disconnect

Removal and replacement proceduresMaintenance and Service Guide 4–29ÄCAUTION: The display assembly will be unsupported when the following screws are r

4–30 Maintenance and Service GuideRemoval and replacement proceduresSystem board✎The system board spare part kit includes replacement thermal material

Removal and replacement proceduresMaintenance and Service Guide 4–31Remove the system board:1. Turn the computer upside down, with the front toward yo

4–32 Maintenance and Service GuideRemoval and replacement procedures6. Position the computer with the front toward you.7. Remove the system board shie

Removal and replacement proceduresMaintenance and Service Guide 4–339. Position the computer with the rear panel toward you.10. Use the battery connec

Maintenance and Service Guide 1–11Product descriptionCategory DescriptionProduct Name HP EliteBook 2730p Notebook PCProcessors Intel® Core™2 Duo ultra

4–34 Maintenance and Service GuideRemoval and replacement proceduresFan/heat sink assemblyBefore removing the fan/heat sink assembly, follow these ste

Removal and replacement proceduresMaintenance and Service Guide 4–352. Turn the system board upside down with the front toward you.3. Loosen the six P

4–36 Maintenance and Service GuideRemoval and replacement proceduresModem module✎The modem module spare part kit includes a modem module cable.Before

Maintenance and Service Guide 5–15Computer SetupStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when

5–2 Maintenance and Service GuideComputer SetupUsing Computer SetupNavigating and selecting in Computer SetupThe information and settings in Computer

Computer SetupMaintenance and Service Guide 5–3Restoring factory settings in Computer Setup✎Restoring defaults will not change the hard drive mode.To

5–4 Maintenance and Service GuideComputer SetupSecurity menu✎Some of the menu items listed in this section may not be supported by your computer.Selec

Computer SetupMaintenance and Service Guide 5–5Diagnostics menuSystem Configuration menu✎Some of the listed System Configuration options may not be su

5–6 Maintenance and Service GuideComputer SetupDevice Configurations Enable/disable USB legacy support (enabled by default). When enabled, USB legac

Computer SetupMaintenance and Service Guide 5–7Device Configurations Enable/disable USB legacy support (enabled by default). When enabled, USB legac

1–2 Maintenance and Service GuideProduct descriptionMass storage drives Supports 45.72-mm (1.80-inch) hard drives and 45.72-mm (1.80-inch) solid-state

5–8 Maintenance and Service GuideComputer SetupPort Options (all are enabled by default)✎All port options are enabled by default. Enable/disable the

Maintenance and Service Guide 6–16SpecificationsComputer specifications Metric U.S.DimensionsLength 21.2 cm 8.35 inWidth 29.0 cm 11.42 inHeight 2.8 cm

6–2 Maintenance and Service GuideSpecifications12.1-inch, WXGA display specificationsHard drive specificationsMetric U.S.DimensionsHeight 16.9 cm 6.7

SpecificationsMaintenance and Service Guide 6–3System DMA specificationsSystem interrupt specificationsHardware DMA System function DMA0 Not applicabl

6–4 Maintenance and Service GuideSpecificationsSystem I/O address specificationsI/O address (hex) System function (shipping configuration) 000 - 01F

SpecificationsMaintenance and Service Guide 6–50C0- 0DF Direct memory access controller0F0- 0F0 Numeric data processor0200-027F Motherboard resource3

6–6 Maintenance and Service GuideSpecificationsSystem memory map specificationsSize Memory address System function640 KB 00000000-0009FFFF Base memory

Maintenance and Service Guide 7–17Screw listingThis section provides specification and reference information for the screws used in the computer. Some

7–2 Maintenance and Service GuideScrew listingPhillips PM2.0×3.0 screw Where used: 2 screws that secure the hard drive bracket to the system boardColo

Screw listingMaintenance and Service Guide 7–3Phillips PM2.0×4.0 screw Where used: Two screws that secure the WLAN module to the system board Two scre

Product descriptionMaintenance and Service Guide 1–3Docking HP 2700 Ultra-Slim Expansion Base supportSignals passed through docking connector: Extern

7–4 Maintenance and Service GuideScrew listingTorx T8M2.0×8.0 screw Where used: 6 screws that secure the keyboard to the computerWhere used: 3 screws

Screw listingMaintenance and Service Guide 7–5Torx T8M2.0×5.0 screw Where used: 2 screws that secure the hinge cover to the computerWhere used: 2 scre

7–6 Maintenance and Service GuideScrew listingPhillips PM2.0×5.0 screw Where used: 2 screws that secure the top cover to the base enclosureWhere used:

Screw listingMaintenance and Service Guide 7–7Where used: One screw that secures the speaker to the base enclosureWhere used: 4 screws that secure the

7–8 Maintenance and Service GuideScrew listingPhillips PM2.0×4.0 screwWhere used: One screw that secures the Bluetooth module to the base enclosureWhe

Screw listingMaintenance and Service Guide 7–9Torx T8M2.5×6.0 screw Where used: 4 screws that secure the display assembly to the computerColor Quantit

7–10 Maintenance and Service GuideScrew listingPhillips PM2.5×7.0 captive screw Where used: 6 captive screws that secure the fan/heat sink assembly to

Maintenance and Service Guide 8–18Backup and recoveryBackup and recovery in Windows VistaOverviewTo protect your information, use the Backup and Resto

8–2 Maintenance and Service GuideBackup and recoveryTo create a screen shot:1. Display the screen you want to save.2. Copy the screen image:To copy on

Backup and recoveryMaintenance and Service Guide 8–3Using the Windows recovery toolsTo recover information you previously backed up, follow these step