HP H3Y89AA#ABA User Manual Page 3

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  • TROUBLESHOOTING
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Table of contents
1 Protecting your computer .................................................................................................................................. 1
Computer security features .................................................................................................................. 1
2 Troubleshooting ................................................................................................................................................ 2
Computer does not start ....................................................................................................................... 2
Power ................................................................................................................................................... 3
Display (monitor) .................................................................................................................................. 3
Keyboard and mouse (with cable) ........................................................................................................ 3
Keyboard and mouse (wireless) ........................................................................................................... 4
Speakers and sound ............................................................................................................................ 5
Internet access ..................................................................................................................................... 5
Software troubleshooting ...................................................................................................................... 6
3 System recovery ............................................................................................................................................... 8
Choosing a system recovery method ................................................................................................... 8
System recovery options ...................................................................................................................... 8
Recovery media ................................................................................................................................. 10
4 Maintenance ................................................................................................................................................... 12
Schedules and tasks .......................................................................................................................... 12
Keeping the computer free of dust, dirt, and heat .............................................................................. 12
Cleaning the computer and monitor ................................................................................................... 12
Cleaning the computer vents .............................................................................................................. 13
Cleaning the keyboard and mouse ..................................................................................................... 13
Cleaning the touch screen (select models only) ................................................................................. 13
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