HP Omnibook XE3 User Manual

1-2 Product Information HP OmniBook XE3Technology CodesHP does not change the name of a product every time the product’s technology changes. While thi

3-30 Troubleshooting and Diagnostics HP OmniBook XE3BIOS Setup UtilityThe BIOS Setup utility provides access to basic configuration settings. It is in

HP OmniBook XE3 Troubleshooting and Diagnostics 3-31System Devices Menu Description DefaultPS/2 Pointing Devices Enables (Both) or disables (Auto) the

3-32 Troubleshooting and Diagnostics HP OmniBook XE3Power Menu Description DefaultIntel SpeedStepTechnologySets CPU high-/low-speed mode:– Auto: boot

HP OmniBook XE3 Replaceable Parts 4-1This chapter contains an exploded view of the XE3 and the following lists of parts: • Replaceable parts (page 4

4-2 Replaceable Parts HP OmniBook XE3 Figure 4-1. Exploded View

HP OmniBook XE3 Replaceable Parts 4-3 Table 4-1. Replaceable PartsDescription Part Number Exchange User-Part Number Repl.1 Battery, LiIon (9 cell) F2

4-4 Replaceable Parts HP OmniBook XE3Description Part Number Exchange User-Part Number Repl.Kit, covers F2111-60943 No12 Cover, SDRAM (see above kit)

HP OmniBook XE3 Replaceable Parts 4-5 Table 4-2. Accessory Replaceable PartsDescription Part Number Exchange UserPart Number Repl.AC adapter (60-watt

4-6 Replaceable Parts HP OmniBook XE3 Table 4-3. Part Number ReferencePart Exchange Description UserNumber Part Number Repl.0950-3634 Adapter, AC (60

HP OmniBook XE3 Replaceable Parts 4-7Part Exchange Description UserNumber Part Number Repl.F2111-60928 Keyboard, Czech NoF2111-60929 Keyboard, Greek N

HP OmniBook XE3 Product Information 1-3FeaturesThe following illustrations show the notebook’s main external features. For an exploded view of thenote

4-8 Replaceable Parts HP OmniBook XE3Part Exchange Description UserNumber Part Number Repl.F2113-60906 Recovery CD, International English W98 NoF2113-

HP OmniBook XE3 Reference Information 5-1This chapter includes the following reference information: • Password removal policy. • Display quality s

5-2 Reference Information HP OmniBook XE3Hewlett-Packard Display Quality StatementTFT display manufacturing is a highly precise but imperfect technolo

HP OmniBook XE3 Reference Information 5-3 Table 5-1. XE3 TFT LCD Guidelines (12.1-in SVGA, 13.3/14.1/15.0-in XGA)Type of Imperfection Imperfections N

5-4 Reference Information HP OmniBook XE3Service NotesService notes containing important repair information for the notebook will be issued periodical

1. Product Information2. Removal and Replacement3. Troubleshooting and Diagnostics4. Replaceable Parts5. Reference Information(QJOLVK3ULQWHGLQ7

1-4 Product Information HP OmniBook XE3 Figure 1-2. Front View14. Headphone jack.15. Status panel mode select button.16. Status panel.17. Multimedia

HP OmniBook XE3 Product Information 1-5 Figure 1-4. Bottom View33. Battery.34. Battery latch.35. SDRAM cover.36. Port replicator (docking) connector

1-6 Product Information HP OmniBook XE3OperationThis section gives an overview of the notebook’s operation.Turning the Notebook On and OffYou can star

HP OmniBook XE3 Product Information 1-7Checking the Notebook’s StatusThe notebook’s status lights—located above the keyboard—report power and battery

1-8 Product Information HP OmniBook XE3 Table 1-1. Status LightsIndicator MeaningLED next topower buttonPower statusGreen: notebook is on.Amber: note

HP OmniBook XE3 Product Information 1-9Using Fn Hot KeysThe combination of the Fn key plus another key creates a hot key—a shortcut key sequence—forva

1-10 Product Information HP OmniBook XE3Resetting the NotebookOccasionally, Windows or the notebook may stop responding, so that you cannot turn the n

HP OmniBook XE3 Product Information 1-11Using the CD-ROM or DVD PlayerThe multimedia buttons on the front of the notebook control the CD-ROM/DVD playe

ii HP OmniBook XE3NoticeIn a continuing effort to improve the quality of our products, technical and environmental informationin this document is subj

1-12 Product Information HP OmniBook XE3SpecificationsThe following tables list the specifications for the notebook and its accessories. These are sub

HP OmniBook XE3 Product Information 1-13Keyboard andPointing DeviceKeyboard:– 87-/88-/90-key touch-type QWERTY keyboard with 101/102 key emulation.– E

1-14 Product Information HP OmniBook XE3Mechanical Features Kensington MicroSaver lock slot.Continuously variable-speed fan.Standards PC99, ACPI.Envir

HP OmniBook XE3 Product Information 1-15System ResourcesThe following tables list the default values for the notebook’s system resources. Use the BIOS

1-16 Product Information HP OmniBook XE3 Table 1-3. System Input/Output Addresses (100-3FF)170–177 Internal CD-ROM drive (secondary IDE controller)1F

HP OmniBook XE3 Product Information 1-17 Table 1-5. XE3 Series AccessoriesAccessory DescriptionMemoryF1456B 32-MB SDRAM PC-100 expansion moduleF1457B

1-18 Product Information HP OmniBook XE3Internal DesignThe motherboard PCA is the central component of the notebook’s design, and plays a role in virt

HP OmniBook XE3 Product Information 1-19 Table 1-1. Functional StructureFunction Components Used Component RolesBootup CPU moduleMotherboardFloppy di

HP OmniBook XE3 Removal and Replacement 2-1This chapter tells you how to remove and replace the notebook’s removable components andassemblies. The ite

HP OmniBook XE3 iiiContents1. Product Information ...1-1

2-2 Removal and Replacement HP OmniBook XE3Disassembly FlowchartThe following diagram shows the general “path” you will use in disassembling the noteb

HP OmniBook XE3 Removal and Replacement 2-3 Table 2-1. Required Equipment • Small Phillips screwdriver, preferably magnetized. • Small flat-blade

2-4 Removal and Replacement HP OmniBook XE3Removing the Battery(User-Replaceable)Required Equipment • None.Removal Procedure • Slide the battery’s

HP OmniBook XE3 Removal and Replacement 2-5Removing an SDRAM Module(User-Replaceable)The notebook has no SDRAM on its motherboard, but has slots for t

2-6 Removal and Replacement HP OmniBook XE3 3. Press outward to release the latches at the sides of the SDRAM module, so the free edge of themodule p

HP OmniBook XE3 Removal and Replacement 2-7Removing the Mini-PCI PCA(User-Replaceable)Certain notebook models include a mini-PCI PCA that contains eit

2-8 Removal and Replacement HP OmniBook XE3 Figure 2-5. Removing the Mini-PCI CardReassembly Notes • Reattach the cable (modem models only) or cab

HP OmniBook XE3 Removal and Replacement 2-9Removing the Keyboard Cover (with Hinge Covers)(User-Replaceable)Required Equipment • Small Phillips scre

2-10 Removal and Replacement HP OmniBook XE3 Figure 2-7. Removing the Keyboard CoverReassembly Notes • Tuck the display cables into the notch just

HP OmniBook XE3 Removal and Replacement 2-11Removing the Keyboard(User-Replaceable)Required Equipment • Small Phillips screwdriver. • Small flat-h

iv HP OmniBook XE33. Troubleshooting and Diagnostics... 3-1Troubleshooting .

2-12 Removal and Replacement HP OmniBook XE3 Figure 2-9. Disconnecting the Keyboard CableReassembly Notes • Lay the keyboard face down on the top

HP OmniBook XE3 Removal and Replacement 2-13Removing the Hard Disk Drive Assembly(User-Replaceable)See Table 4-2 on page 4-5 for a listing of replacem

2-14 Removal and Replacement HP OmniBook XE3 5. Remove all four screws from the underside of the hard drive carrier, then slide the drive back andup

HP OmniBook XE3 Removal and Replacement 2-15Recovering and Reinstalling SoftwareYou can use the Recovery CD to recover an original build or reinstall

2-16 Removal and Replacement HP OmniBook XE3Replacing Small Parts(User-Replaceable)The user can replace the following small parts. Table 2-1. Replaci

HP OmniBook XE3 Removal and Replacement 2-17Removing the Display Assembly(HP Authorized Service Providers Only)Required Equipment • Small Phillips s

2-18 Removal and Replacement HP OmniBook XE3 Figure 2-12. Removing the DisplayReassembly Notes • While installing the hinge screws, support the di

HP OmniBook XE3 Removal and Replacement 2-19Installing a New Display AssemblyWhen installing a new display, you must make sure to set the DIP switches

2-20 Removal and Replacement HP OmniBook XE3Removing the Top Case(HP Authorized Service Providers Only)Required Equipment • Small Phillips screwdriv

HP OmniBook XE3 Removal and Replacement 2-21 8. Release the CD player PCA cable from the motherboard. Figure 2-15. Removing the Top CaseReassembly

HP OmniBook XE3 vFiguresFigure 1-1. Top/Right View...

2-22 Removal and Replacement HP OmniBook XE3Removing the CD Player PCA(HP Authorized Service Providers Only)Required Equipment • Small Phillips scre

HP OmniBook XE3 Removal and Replacement 2-23Removing the Hinge Saddle Set(HP Authorized Service Providers Only)Required Equipment • Small Phillips s

2-24 Removal and Replacement HP OmniBook XE3 4. Remove the retaining screws from the back of the notebook, just below the display hinges. 5. Remove

HP OmniBook XE3 Removal and Replacement 2-25Removing the Video PCA(HP Authorized Service Providers Only)Required Equipment • Small Phillips screwdri

2-26 Removal and Replacement HP OmniBook XE3 4. Remove all three retaining screws from the PCA, and carefully lift it off of the connectorsunderneath

HP OmniBook XE3 Removal and Replacement 2-27Removing the Heatsink Assembly (with Fan)(HP Authorized Service Providers Only)Required Equipment • Smal

2-28 Removal and Replacement HP OmniBook XE3 Figure 2-20. Removing the Heatsink AssemblyReassembly Notes • Make sure the fan cable is not pinned u

HP OmniBook XE3 Removal and Replacement 2-29Removing the CPU Module(HP Authorized Service Providers Only)See Table 4-1 on page 4-3 for a listing of re

2-30 Removal and Replacement HP OmniBook XE3 Figure 2-21. Removing the CPU ModuleReassembly Notes • Make sure the module is fully seated on its sock

HP OmniBook XE3 Removal and Replacement 2-31Removing the Floppy Disk Drive(HP Authorized Service Providers Only)Required Equipment • Small Phillips

vi HP OmniBook XE3TablesTable 1-1. OmniBook XE3 Series Models ...

2-32 Removal and Replacement HP OmniBook XE3 Figure 2-22. Removing the Floppy Disk DriveReassembly Notes • Make sure the headphone PCA cable lies

HP OmniBook XE3 Removal and Replacement 2-33Removing the CD-ROM/DVD Drive(HP Authorized Service Providers Only)Required Equipment • Small Phillips s

2-34 Removal and Replacement HP OmniBook XE3Removing the Motherboard or Bottom Case(HP Authorized Service Providers Only)Required Equipment • Small

HP OmniBook XE3 Removal and Replacement 2-35Removal Procedure 1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these addition

2-36 Removal and Replacement HP OmniBook XE3 Figure 2-24. Removing the MotherboardReassembly Procedure • When reinstalling the motherboard, see “R

HP OmniBook XE3 Removal and Replacement 2-37Reinstalling the MotherboardReassembly Procedure 1. Install the CPU support plate. 2. Insert the I/O con

2-38 Removal and Replacement HP OmniBook XE3Replacing the Bottom CaseInstallation Procedure 1. Install a new Microsoft Product ID label. 2. Transfer

HP OmniBook XE3 Removal and Replacement 2-39 Figure 2-26. Installing the PCMCIA DoorsInstalling a New Serial Number LabelDownload the latest version

2-40 Removal and Replacement HP OmniBook XE3Removing Notebook Components(HP Authorized Service Providers Only)Required Equipment • Small Phillips sc

HP OmniBook XE3 Removal and Replacement 2-41Component Removal Procedure Additional StepsDoors, PCMCIA Mini-PCI card (page 2-7).Keyboard cover(page 2-9

HP OmniBook XE3 viiIntroductionThis manual provides reference information for servicing the HP OmniBook XE3 notebook PC. It isfor use by HP-authorized

2-42 Removal and Replacement HP OmniBook XE3Component Removal Procedure Additional StepsPlate, CPU support Mini-PCI card (page 2-7).Keyboard cover(pag

HP OmniBook XE3 Troubleshooting and Diagnostics 3-1This chapter includes troubleshooting and diagnostic information for testing the functionality of t

3-2 Troubleshooting and Diagnostics HP OmniBook XE3TroubleshootingThe suggestions in this section can help isolate and repair the cause of a problem.

HP OmniBook XE3 Troubleshooting and Diagnostics 3-3Troubleshooting the ProblemRecord pertinent information about the notebook: • Model and serial nu

3-4 Troubleshooting and Diagnostics HP OmniBook XE3Suggestions for Troubleshooting Table 3-1. Scope of Diagnostic ToolsFunction DiagTools Power-OnSel

HP OmniBook XE3 Troubleshooting and Diagnostics 3-5If you cannot isolate the cause of a problem using the above diagnostic tools, use the suggestions

3-6 Troubleshooting and Diagnostics HP OmniBook XE3Symptom Call Center:SuggestionsRepair Center:Likely CausesRepair Center:CommentsDoes not boot fromC

HP OmniBook XE3 Troubleshooting and Diagnostics 3-7Symptom Call Center:SuggestionsRepair Center:Likely CausesRepair Center:CommentsBattery has shortop

3-8 Troubleshooting and Diagnostics HP OmniBook XE3Symptom Call Center:SuggestionsRepair Center:Likely CausesRepair Center:CommentsWhite display. Adju

HP OmniBook XE3 Troubleshooting and Diagnostics 3-9Symptom Call Center:SuggestionsRepair Center:Likely CausesRepair Center:CommentsFloppy driveGeneral

3-10 Troubleshooting and Diagnostics HP OmniBook XE3Symptom Call Center:SuggestionsRepair Center:Likely CausesRepair Center:CommentsTouch padGeneral p

HP OmniBook XE3 Troubleshooting and Diagnostics 3-11Symptom Call Center:SuggestionsRepair Center:Likely CausesRepair Center:CommentsSerial/Parallel/US

3-12 Troubleshooting and Diagnostics HP OmniBook XE3Symptom Call Center:SuggestionsRepair Center:Likely CausesRepair Center:CommentsModem will notconn

HP OmniBook XE3 Troubleshooting and Diagnostics 3-13Symptom Call Center:SuggestionsRepair Center:Likely CausesRepair Center:CommentsPrintingSerial or

3-14 Troubleshooting and Diagnostics HP OmniBook XE3Symptom Call Center:SuggestionsRepair Center:Likely CausesRepair Center:CommentsPC cardMiscellaneo

HP OmniBook XE3 Troubleshooting and Diagnostics 3-15Symptom Call Center:SuggestionsRepair Center:Likely CausesRepair Center:CommentsNotebook pauses or

3-16 Troubleshooting and Diagnostics HP OmniBook XE3Symptom Call Center:SuggestionsRepair Center:Likely CausesRepair Center:CommentsPort replicatorDoc

HP OmniBook XE3 Troubleshooting and Diagnostics 3-17Diagnostic ToolsThis section describes the following diagnostic tools you can use for troubleshoot

3-18 Troubleshooting and Diagnostics HP OmniBook XE3Running DiagTools 1. Restart the notebook. 2. When the HP logo appears, press F10 to start the d

HP OmniBook XE3 Troubleshooting and Diagnostics 3-19 9. When you are finished, press ESC to exit the advanced tests. 10. Press F4 twice (from the adv

HP OmniBook XE3 Product Information 1-1The OmniBook XE3 series is HP’s value all-in-one business notebook computer, targeted at small- tomedium-sized

3-20 Troubleshooting and Diagnostics HP OmniBook XE3Interpreting the Results • The following table lists test groups, error codes, and suggestions f

HP OmniBook XE3 Troubleshooting and Diagnostics 3-21Code Suggestions0265h Check hard disk connection. Replace the harddisk. Replace the motherboard.02

3-22 Troubleshooting and Diagnostics HP OmniBook XE3Code Suggestions2100h –2102hReplace the display assembly. Replace thevideo PCA. Replace the mother

HP OmniBook XE3 Troubleshooting and Diagnostics 3-23Code Suggestions9605h Run full HDD test, For a notebook that does notgive an F10 prompt at boot (n

3-24 Troubleshooting and Diagnostics HP OmniBook XE3Power-On Self-Test Note If Quiet Boot is enabled in BIOS Setup (the default setting), press ESC du

HP OmniBook XE3 Troubleshooting and Diagnostics 3-25The following table lists POST messages and explanations for reported problems. If the system fail

3-26 Troubleshooting and Diagnostics HP OmniBook XE3Message Description02F5: DMA Test FailedBIOS test error: Cannot write to extended DMA (Direct Memo

HP OmniBook XE3 Troubleshooting and Diagnostics 3-27Sycard PCCtest 450 CardBus Card (Optional)The PCCtest 450 CardBus Card (version 1.05) available fr

3-28 Troubleshooting and Diagnostics HP OmniBook XE3Desktop Management Interface (DMI)The Desktop Management Interface (DMI) is basically a set of rul

HP OmniBook XE3 Troubleshooting and Diagnostics 3-29Using the DMI InterfaceFor a complete explanation of how to take full advantage of DMI, see the fo