User Guide
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1 WelcomeAfter you set up and register the computer, we recommend the following steps to get the most out of your smart investment:●TIP: To quickly re
Finding informationTo locate resources that provide product details, how-to information, and more, use this table.Resource ContentsSetup Instructions●
Resource ContentsGo to http://www.hp.com/go/orderdocuments.*You can nd your HP Limited Warranty located with the user guides on your product and/or o
2 ComponentsLocating hardwareTo nd out what hardware is installed on your computer:▲Type device manager in the taskbar search box, and then select th
Component Description(4) Audio-out (headphone)/Audio-in (microphone) combo jackConnects optional powered stereo speakers, headphones, earbuds, a heads
LeftComponent Description(1) Security cable slot Attaches an optional security cable to the computer.NOTE: The security cable is designed to act as a
DisplayComponent Description(1) WLAN antennas* Send and receive wireless signals to communicate with wireless local area networks (WLANs).(2) WWAN ant
TopTouchPadComponent Description(1) Pointing stick (select products only) Moves the pointer and selects or activates items on the screen.(2) Left
LightsNOTE: Refer to the illustration that most closely matches your computer.Component Description(1) Power light ●On: The computer is on.●Blinking:
© Copyright 2015 HP Development Company, L.P.AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and u
Component Description●O: The TouchPad is on.Component Description(1) Power light ●On: The computer is on.●Blinking: The computer is in the Sleep stat
Component Description(6) Caps lock light On: Caps lock is on, which switches the key input to all capital letters.(7) TouchPad light ●On: The Touc
Component Description▲Type power in the taskbar search box, and then select Power and sleep settings.‒ or –Right-click the Start button, and then sele
KeysNOTE: Refer to the illustration that most closely matches your computer.Component Description(1) esc key Displays system information when presse
Component Description(1) esc key Displays system information when pressed in combination with the fn key.(2) fn key Executes frequently used syste
Press fn+function key DescriptionMost external monitors receive video information on the computer using the external VGA video standard. The fn+f4 hot
BottomComponent Description(1) Docking connector Connects an optional docking device.(2) Vents (2) Enable airow to cool internal components.NOTE:
FrontComponent Description(1) Wireless light On: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetoot
●Service label—Provides important information to identify your computer. When contacting support, you will probably be asked for the serial number, an
To insert a SIM card, follow these steps:1. Turn o the computer by using the Shut down command.2. Close the display.3. Disconnect all external device
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on
3 Network connectionsYour computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millio
Connecting to a WLANNOTE: When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP).
For information about HP Mobile Broadband and how to activate service with a preferred mobile network operator, see the HP Mobile Broadband informatio
2. Plug the other end of the network cable into a network wall jack (2) or router.NOTE: If the network cable contains noise suppression circuitry (3),
To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow these steps:1. Plug the modem cable into the modem
4 Screen navigationYou can navigate the computer screen in the following ways:●Use touch gestures directly on the computer screen (select products onl
Two-nger scroll (TouchPad only)Use the two-nger scroll to move up, down, or sideways on a page or image.●Place two ngers slightly apart on the Touc
One-nger slide (touch screen only)Use the one-nger slide to pan or scroll through lists and pages, or to move an object.●To scroll across the screen
5 Entertainment featuresUse your HP computer for business or pleasure to meet with others via the webcam, mix audio and video, or connect external dev
2. Touch the two NFC antennas together. You may hear a sound when the antennas have recognized each other.NOTE: The NFC antenna on your computer is lo
iv Safety warning notice
You can connect wired headphones to the headphone jack or to the audio-out (headphone)/audio-in (microphone) combo jack on your computer.To connect wi
Using videoYour computer is a powerful video device that enables you to watch streaming video from your favorite websites and download video and movie
Discovering and connecting wired displays using MultiStream TransportMultiStream Transport (MST) allows you to connect multiple wired display devices
Connect displays to computers with Intel graphics (with a built-in hub)With your internal hub and Intel graphics controller, you can connect up to 3 d
6 Power managementNOTE: A computer may have a power button or a power switch. The term power button is used throughout this guide to mean both types o
NOTE: You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Sleep state.Initiating and
Dierent power meter icons indicate whether the computer is running on battery or external power. The icon also reveals a message if the battery has r
●HP Battery Check tool to test battery performance●Information on calibration, power management, and proper care and storage to maximize battery life●
●The Power meter icon shows a low or critical battery notication.If the computer is on or in the Sleep state, the computer remains briey in the Sl
Connect the computer to external AC power under any of the following conditions:●When charging or calibrating a battery●When installing or modifying s
Table of contents1 Welcome ...
7 SecurityProtecting the computerStandard security features provided by the Windows operating system and the non-Windows Computer Setup utility (BIOS)
Using passwordsA password is a group of characters that you choose to secure your computer information. Several types of passwords can be set, dependi
Setting passwords in Computer SetupPassword FunctionBIOS administrator password* Protects access to Computer Setup.NOTE: If features have been enabled
▲Turn on or restart the computer, and when the HP logo appears, press f10 to enter Computer Setup.●Tablets without keyboards:▲Turn o the tablet. Pres
Managing a Computer Setup DriveLock password (select products only)CAUTION: To prevent a DriveLock-protected hard drive from becoming permanently unus
Enabling DriveLock (select products only)For select products, you may need to follow these instructions to enable DriveLock.1. Start Computer Setup.●C
Entering a DriveLock password (select products only)Be sure that the hard drive is inserted into the computer (not into an optional docking device or
6. Read the warning. To continue, select YES.7. To save your changes and exit Computer Setup, select the Save icon and then follow the on-screen instr
When a rewall is installed on a system, all data sent to and from the system is monitored and compared with a set of user-dened security criteria. A
Using a ngerprint reader (select products only)Integrated ngerprint readers are available on select products. In order to use the ngerprint reader,
4 Screen navigation ...
8 MaintenanceIt is important to perform regular maintenance to keep your computer in optimal condition. This chapter explains how to use tools like Di
NOTE: Because solid-state drives (SSDs) lack moving parts, HP 3D DriveGuard is unnecessary for these drives.For more information, see the HP 3D DriveG
WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is on.1. Turn o the computer.2. Disconnect
●If you plan to use the computer during a ight, listen for the in-ight announcement that tells you when you are allowed to use your computer. In-ig
9 Backup and recoveryThis chapter provides information about the following processes. The information in the chapter is standard procedure for most pr
You can use Windows tools to create system restore points and create backups of personal information, see Using Windows tools on page 55.●If your comp
Restore and recoveryThere are several options for recovering your system. Choose the method that best matches your situation and level of expertise:IM
website. Go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions.IMPORTANT: HP Recovery Manager does not
Changing the computer boot orderIf your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order o
10 Computer Setup (BIOS), TPM, and HP Sure StartUsing Computer SetupComputer Setup, or Basic Input/Output System (BIOS), controls communication betwee
Managing low battery levels ... 37Identifying low battery leve
To exit Computer Setup menus, choose one of the following methods:●To exit Computer Setup menus without saving your changes:Select the Exit icon in th
Updating the BIOSUpdated versions of the BIOS may be available on the HP website.Most BIOS updates on the HP website are packaged in compressed les c
NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS upda
Using HP Sure Start (select products only)Select computer models are congured with HP Sure Start, a technology that continuously monitors the compute
11 HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unied Extensible Firmware Interface (UEFI) that allows you to run diagnostic test
Download any version of UEFI for a specic product: 1. Go to http://www.hp.com/support, and then select your country. The HP Support page is displayed
12 SpecicationsInput powerThe power information in this section may be helpful if you plan to travel internationally with the computer.The computer o
13 Electrostatic DischargeElectrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you r
14 AccessibilityHP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a
IndexAaccessibility 68administrator password 41airplane mode key 20antivirus software 47Audio 30audio-out (headphone)/audio-in (microphone) combo jack
Cleaning procedures ... 51Clean
integrated numeric keypad, identifying 14integrated webcam light, identifying 7internal microphones, identifying 7Jjacksaudio-out (headphone)/audio-in
slotssecurity cable 6SIM card 5smart card 6smart card slot 6softwareantivirus 47critical updates 48Disk Cleanup 50Disk Defragmenter 50rewall 47HP 3D
14 Accessibility .................................
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