HP 655 G1 User's Guide

User Guide

Entering MultiBoot Express preferences ... 90Using System Diagnostics ...

Use the arrow keys to select Main > Save Changes and Exit, and then press enter.Your changes go into effect when the computer restarts.Entering Mul

NOTE: If you need to stop a diagnostics test while it is running, press esc.Using System Diagnostics 91

13 SupportContacting supportIf the information provided in this user guide or HP Support Assistant does not address yourquestions, you can contact sup

LabelsThe labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the comp

Component(3) Serial number(4) Product number●Regulatory label(s)—Provide(s) regulatory information about the computer. ●Wireless certification label(s

14 SpecificationsInput powerThe power information in this section may be helpful if you plan to travel internationally with thecomputer.The computer o

A Traveling with the computerFor best results, follow these traveling and shipping tips:●Prepare the computer for traveling or shipping:◦Back up your

B TroubleshootingThe following sections are included in this appendix:Troubleshooting resources● Access website links and additional information about

The computer screen is blankIf the screen is blank but you have not turned off the computer, one or more of these settings may bethe cause:●The comput

An external device is not workingFollow these suggestions if an external device does not function as expected:●Turn on the device according to the man

1WelcomeAfter you set up and register the computer, it is important to take the following steps:●Take a minute to browse the printed Windows 8 Basics

A movie is not visible on an external display1. If both the computer display and an external display are turned on, press fn+f4 one or moretimes to sw

C Electrostatic dischargeElectrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you rec

IndexAAC adapter, testing 49AC adapter/battery light 10administrator password 66airport security devices 58antivirus software 72audio functions, check

Hhard driveexternal 57HP 3D DriveGuard 64installing 62removing 61hard drive light 10, 64hard drive recovery 82hard drive, identifying 16headphone (aud

portsDisplayPort 40Dual-Mode DisplayPort 11external monitor 11, 40Intel Wireless Display 41serial 14VGA 40powerbattery 44conserving 47options 42power

reinstall 83remove everything and reinstalloption 83reset 83Windows 8 operating systemDVD 82Windows applications key,identifying 8Windows button, iden

Finding informationThe computer comes with several resources to help you perform various tasks.Resources For information aboutSetup Instructions poste

Resources For information aboutLimited Warranty*To access this guide, from the Start screen, select theHP Support Assistant app, select My computer, a

2 Getting to know your computerTopTouchPadComponent Description(1) Pointing stick (select models only) Moves the pointer and selects or activates it

LightsNOTE: Refer to the illustration that most closely matches your computer.Component Description(1)Power light ●On: The computer is on.●Blinking: T

Component Description(1)Power light ● On: The computer is on.●Blinking: The computer is in the Sleep state.●Off: The computer is off.(2)Microphone mu

Component Description(1)Power button●When the computer is off, press the button to turn onthe computer.●When the computer is on, press the button brie

KeysNOTE: Refer to the illustration that most closely matches your computer.Component Description(1) esc key Displays system information when presse

Component Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used system

© Copyright 2013 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice

Component Description(2)Power light ●On: The computer is on.●Blinking: The computer is in the Sleep state.●Off: The computer is off.(3)AC adapter/Batt

RightNOTE: Your computer may look slightly different from the illustration in this section.Component Description(1)Audio-out (headphone) jack/Audio-in

LeftNOTE: Refer to the illustration that most closely matches your computer.Component Description(1)Power connector Connects an AC adapter.(2)RJ-45 (n

Component Description(1)Power connector Connects an AC adapter.(2)RJ-45 (network) jack/lights (2) Connects a network cable.●Amber (left): The network

Rear (select models only)Component Description(1)RJ-11 (modem) jack (select models only) Connects a modem cable.(2)Serial port Connects an optional de

Component Description(3) Internal microphones (2) Record sound.(4) Webcam light On: The webcam is in use.(5) Webcam Records video and captures still

BottomComponent Description(1)Service door Provides access to the hard drive bay, the wirelessLAN (WLAN) module slot, the WWAN module slot,and the mem

Component Description(6)Service door release latch Releases the service door on the computer.(7) Battery bay Holds the battery.(8) Vents (4) Enab

3 Connecting to a networkYour computer can travel with you wherever you go. But even at home, you can explore the globeand access information from mil

Because the wireless devices are enabled at the factory, you can use the wireless button to turn on orturn off the wireless devices simultaneously.Usi

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Setting up a WLANTo set up a WLAN and connect to the Internet, you need the following equipment:● A broadband modem (either DSL or cable) (1) and high

Connecting to a WLANTo connect to the WLAN, follow these steps:1. Be sure that the WLAN device is on. If the device is on, the wireless light is on. I

include a SIM that is preinstalled in the battery bay. If the SIM is not preinstalled, it may be providedin the HP Mobile Broadband information provid

Using GPS (select models only)Your computer may be equipped with a Global Positioning System (GPS) device. GPS satellitesdeliver location, speed, and

2. Plug the other end of the network cable into a network wall jack (2) or router.NOTE: If the network cable contains noise suppression circuitry (3),

Connecting a country- or region-specific modem cable adapterTelephone jacks vary by country or region. To use the modem and the modem cable outside th

4 Navigating using the keyboard, touchgestures and pointing devicesYour computer allows navigation using touch gestures (select models only) in additi

Turning the TouchPad off and onTo turn the TouchPad off and on, quickly double-tap the TouchPad on/off button.Using TouchPad GesturesYour TouchPad or

TappingTo make an on-screen selection, use the Tap function on the TouchPad.●Tap one finger on the TouchPad zone to make a selection. Double-tap an it

Pinching/zoomingPinching and zooming allow you to zoom out or in on images or text.●Zoom in by placing two fingers together on the TouchPad zone and t

iv Safety warning notice

NOTE: Rotating is intended for specific apps where you can manipulate an object or image. It maynot be functional for all apps.2-Finger click (select

Edge swipes (select models only)Edge swipes allow you to access toolbars on your computer for tasks such as changing settings andfinding or using apps

IMPORTANT: When an app is active, the top-edge gesture varies depending on the app.● Swipe your finger gently from the top edge to display available a

Using the keyboardThe keyboard and mouse allow you to type select items, scroll and to perform the same functions asusing touch gestures. The keyboard

Hot keycombinationDescriptionfn+f3 Initiates Sleep, which saves your information in system memory. The display and other systemcomponents turn off and

Component Description(1) fn key Turns the embedded numeric keypad on and off when pressedin combination with the num lk key.NOTE: The embedded numeric

Turning the embedded numeric keypad on and offPress fn+num lk to turn on the embedded numeric keypad. Press fn+num lk again to turn off thekeypad.NOTE

To turn num lock on or off on an external keypad as you work:▲ Press the num lk key on the external keypad, not on the computer.Using the keyboard 37

5 MultimediaYour computer may include the following:●Integrated speaker(s)●Integrated microphone(s)● Integrated webcam● Preinstalled multimedia softwa

NOTE: Refer to the Getting to know your computer on page 4 section for information on what typeof volume controls your computer has.Connecting headpho

Table of contents1 Welcome ...

VideoYour HP computer is a powerful video device that enables you to watch streaming video from yourfavorite websites and download video and movies to

To connect a video or audio device to the DisplayPort:1. Connect one end of the DisplayPort cable to the DisplayPort port on the computer.2. Connect t

6 Power managementNOTE: A computer may have a power button or a power switch. The term power button is usedthroughout this guide to mean both types of

NOTE: You cannot initiate any type of networking connection or perform any computer functionswhile the computer is in the Sleep state.Intel Rapid Star

Using the power meter and power settingsThe power meter is located on the Windows desktop. The power meter allows you to quickly accesspower settings

Finding additional battery informationHP Support Assistant provides the tools and information about the battery. To access batteryinformation, select

Identifying low battery levelsWhen a battery that is the sole power source for the computer reaches a low or critical battery level,the following beha

Removing a batteryTo remove the battery:CAUTION: Removing a battery that is the sole power source for the computer can cause loss ofinformation. To pr

Disposing of a user-replaceable battery (select models only)WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do n

Testing an AC adapterTest the AC adapter if the computer exhibits any of the following symptoms when it is connected toAC power:●The computer does not

4 Navigating using the keyboard, touch gestures and pointing devices ... 26Using pointing devices ...

To manage your switchable graphics settings:1. From the Windows desktop, right-click on the Windows desktop, and then select ConfigureSwitchable Graph

7 External cards and devicesUsing memory card readers (select models only)Optional memory cards provide secure data storage and convenient data sharin

3. Press in on the card (1), and then remove it from the slot (2).NOTE: If the card does not eject, pull the card out of the slot.Using ExpressCards (

Inserting an ExpressCardCAUTION: To prevent damage to the computer and external media cards, do not insert a PC Cardinto an ExpressCard slot.CAUTION:

Removing an ExpressCardCAUTION: To reduce the risk of loss of data or an unresponsive system, use the followingprocedure to safely remove the ExpressC

Inserting a smart card1. Hold the card label-side up, and gently slide the card into the smart card reader until the card isseated.2. Follow the on-sc

Connecting a USB deviceCAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect thedevice.▲Connect the USB cable for the

▲To connect a serial device, connect the device cable to the serial port to the computer.Using optional external devicesNOTE: For more information abo

8DrivesHandling drivesCAUTION: Drives are fragile computer components that must be handled with care. Refer to thefollowing cautions before handling d

Intel Smart Response Technology (select models only)Intel® Smart Response Technology (SRT) is an Intel® Rapid Storage Technology (RST) cachingfeature

6 Power management ...

3. Slide the service door toward the front of the computer (4) and lift (5) to remove the service door.Replacing the service doorReplace the service d

4. With the battery bay toward you, slide the service door release latch to the left (3), and if youchoose to, insert and tighten the optional screw (

4. Remove the battery. (See Replacing a user-replaceable battery (select models only)on page 48).5. Disconnect the hard drive cable(1).6. Loosen the 4

3. Tighten the 4 hard drive screws (3), and then reconnect the hard drive cable.4. Replace the service door (see Removing or replacing the service doo

Using Disk CleanupDisk Cleanup searches the hard drive for unnecessary files that you can safely delete to free up diskspace and help the computer to

9SecurityProtecting the computerStandard security features provided by the Windows operating system and the non-WindowsComputer Setup utility (BIOS) c

Passwords can be set in Windows or in the non-Windows Computer Setup utility that is preinstalledon the computer.●BIOS administrator and DriveLock pas

Setting passwords in Computer SetupPassword FunctionBIOS administrator password* Protects access to Computer Setup.NOTE: If features have been enabled

4. When prompted, type your current password.5. When prompted, type your new password again to confirm.6. To save your changes and exit Computer Setup

To apply DriveLock protection to an internal hard drive, a user password and a master passwordmust be set in Computer Setup. Note the following consid

Using a USB device ... 55Conne

Entering a DriveLock passwordBe sure that the hard drive is inserted into the computer (not into an optional docking device orexternal MultiBay).At th

8. Type your master password, and then press enter.9. To save your changes and exit Computer Setup, click the Save icon and then follow the on-screen

6. Use a pointing device or the arrow keys to select Disable protection.7. To save your changes and exit Computer Setup, click the Save icon, and then

You can choose whether updates are installed automatically. To change the settings, from the Startscreen, type c, and then select Control Panel. Selec

Locating the fingerprint readerThe fingerprint reader is a small metallic sensor that is located in one of the following areas of yourcomputer:●Near t

10 MaintenanceAdding or replacing memory modulesThe computer has one memory module compartment. The capacity of the computer can be upgradedby adding

b. Grasp the edge of the memory module (2), and then gently pull the memory module out ofthe memory module slot.CAUTION: To prevent damage to the memo

c. Gently press the memory module (3) down, applying pressure to both the left and rightedges of the memory module, until the retention clips snap int

CAUTION: Avoid strong cleaning solvents that can permanently damage your computer. If you arenot sure that a cleaning product is safe for your compute

Using SoftPaq Download ManagerHP SoftPaq Download Manager (SDM) is a tool that provides quick access to SoftPaq information forHP business computers w

Installing critical security updates ... 72Using H

11 Backup and recoveryTo protect your information, use Windows backup and restore utilities to back up individual files andfolders, back up your entir

NOTE: The backup process may take over an hour, depending on file size and the speed of thecomputer.1. From the Start screen, type backup, click Setti

NOTE: For additional information on recovering information using the Windows tools, perform asearch for these topics in HP Support Assistant. To acces

Using Windows Refresh for quick and easy recoveryWhen your computer is not working properly and you need to regain system stability, the WindowsRefres

To use the Start screen:1. On the Start screen, point to the far-right upper or lower corner of the screen to display thecharms.2. Click Settings.3. C

12 Computer Setup (BIOS), MultiBoot, andSystem DiagnosticsUsing Computer SetupComputer Setup, or Basic Input/Output System (BIOS), controls communicat

To exit Computer Setup menus, choose one of the following methods:● To exit Computer Setup menus without saving your changes:Click the Exit icon, and

Updating the BIOSUpdated versions of the BIOS may be available on the HP website.Most BIOS updates on the HP website are packaged in compressed files

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after thedownload is complete. If no instructions are disp

Setting a new boot order in Computer SetupTo start Computer Setup and set a boot device order that the computer uses each time it is turned onor resta