HP 2170p User's Guide download pdf (Page 65)

9 Memory modules

The computer has two memory module slots. The capacity of the computer can be upgraded by

adding a memory module to the vacant expansion memory module slot or by upgrading the existing

memory module in the primary memory module slot.

WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power

cord and remove all batteries before installing a memory module.

CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning

any procedure, ensure that you are discharged of static electricity by touching a grounded metal

object.

NOTE: To use a dual-channel configuration when adding a second memory module, be sure that

both memory modules are identical.

To add or replace a memory module:

CAUTION: To prevent information loss or an unresponsive system:

Shut down the computer before adding or replacing memory modules. Do not remove a memory

module while the computer is on, in the Suspend state, or in Hibernation.

If you are not sure whether the computer is off or in Hibernation, turn the computer on by sliding the

power switch. Then shut down the computer through the operating system.

1. Save your work and shut down the computer.

2. Disconnect AC power and external devices connected to the computer.

3. Turn the computer upside down on a flat surface.

4. Remove the battery. (See

Inserting or removing the battery on page 36.)

5. Remove the service door. (See

Removing or replacing the service door on page 43.)

6. If you are replacing a memory module, remove the existing memory module:

a. Pull away the retention clips (1) on each side of the memory module.

The memory module tilts up.

CAUTION: To prevent damage to the memory module, hold the memory module by the

edges only. Do not touch the components on the memory module, and do not bend the

memory module.

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HP 2170p User's Guide Page 65