HP 13-m200ea Technical Information

HP Split 13 x2 PCMaintenance and Service GuideIMPORTANT! This document is intended for HPauthorized service providers only.

1 Product descriptionCategory Description Tablet BaseProduct Name HP Split 13 x2 PC √√Processors Intel® Core™ i5-4210Y (1.5-GHz/1.9-MHz, 3-MB L3 cache

HDMI to VGA adapter, spare partnumber 22, 23heat sinkremoval 49spare part number 18, 24, 49hingeremoval 36spare part numbers 20, 24, 36home LED boardr

refresh 83computer 83release latch, identifying 10removal/replacementprocedures 32remove everything and reinstallWindows 84resetcomputer 83, 84steps 8

Category Description Tablet BaseAudio Two integrated stereo speakers √ Beats Audio √ Webcam andmicrophoneHP TrueVision Full HD Webcam, 2 MP, 1080p

Category Description Tablet Base Multi-touch gestures enabled √PowerrequirementsSupports the following HP AC adapters:45-W Smart nPFC, 3-pin, 4.5-m

2 External component identificationMultimedia featuresHere are some of the entertainment features on your computer.Component Description(1)Audio-out (

Component Description(1) Internal microphones (2) Record sound.(2) Webcam light On: The webcam is in use.(3) HP TrueVision Full HD Webcam Record

Component Description(7)USB 3.0 port Connects an optional USB device.(8) b key Enables or disables Beats Audio when pressedin combination with the f

Tablet edge componentsComponents Description(1)Power button●When the computer is off, press the button to turn on thetablet.●When the computer is on,

Components Description●Blinking white: The battery has reached a low batterylevel.●Amber: The AC adapter is connected and the battery ischarging.●Off:

Display Component Description(1) WLAN antennas (2)* Send and receive wireless signals.(2) Internal microphones (2) Record audio, automatically fil

Keyboard dockTopComponent Description(1) Alignment posts Align and attach the tablet to the keyboard dock.(2) Release latch Releases the tablet fr

© Copyright 2013 Hewlett-PackardDevelopment Company, L.P.Intel is a trademark of Intel Corporation in theU.S. and other countries. Microsoft andWindow

TouchPadComponent Description(1) TouchPad zone Reads your finger gesture to move the pointer or activate itemson the screen.(2) Left TouchPad butt

LightsComponent Description(1) Caps lock light●White: Caps lock is on.●Off: Caps lock is off.(2)Mute light●Amber: Computer sound is off.●Off: Compute

KeysComponent Description(1) esc key Displays system information when pressed in combination with the fnkey.(2) fn key Displays system information

Right sideComponent Description(1)USB 3.0 port Connects an optional USB device.(2)HDMI port Connects an optional video or audio device, such as a hig

Left side Component Description(1)USB 2.0 port Connects an optional USB device.(2)Audio-out (headphone) jack/Audio-in(microphone) jackConnects optiona

Locating system informationImportant system information is located on the bottom edge of the tablet. You may need the informationwhen traveling intern

3 Illustrated parts catalogTablet componentsItem Component Spare part number(1) Display rear cover 732269-001(2) Vibration module 732272-001(3) RTC ba

Item Component Spare part number(4) Power button board (includes cable) 732281-001(5) Volume control board (includes cable) 732282-001(6) Fan 732273-0

Item Component Spare part number Broadcom BCM4352 802.11ac 2x2 Wi-Fi + BT 4.0 Combo Adapter 724935-005(19) Card reader (includes cable) 732283-001(20

Keyboard dock partsItem Component Spare part number(1) Hinge assembly 732280-001(2) Top cover with keyboard For use in Belgium 732298-A41 For use

Important Notice about Customer Self-Repair PartsCAUTION: Your computer includes parts that should only be accessed by an authorized service provider.

Item Component Spare part number For use in Hungary 732298-211 For use internationally 732298-B31 For use in Israel 732298-BB1 For use in Italy 73

Miscellaneous partsDescription Spare part numberRubber Kit (includes dock rear rubber) 732290-001Screw Kit 732291-001Hard Drive Hardware Kit (includes

Sequential part number listingSpare part number Description490371-001 Power cord for use in North America 490371-011 Power cord for use in Australia49

Spare part number Description732273-001 Fan732274-001 Heat sink (includes thermal grease)732275-001 Bottom trim for use in models in the Asia/Pacific

Spare part number Description732298-071 Top cover with keyboard for use in Spain732298-131 Top cover with keyboard for use in Portugal732298-141 Top c

Spare part number Description737356-001 System board for use with non-Windows 8 models with an Intel Core i3-4010Y processor (includes processorand re

4 Removal and replacement procedurespreliminary requirementsTools requiredYou will need the following tools to complete the removal and replacement pr

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locations during thereassembly process. Impr

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

iv Important Notice about Customer Self-Repair Parts

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

5 Removal and replacement procedures forAuthorized Service Provider partsThis chapter provides removal and replacement procedures for Authorized Servi

Base enclosureDescription Spare part numberBase enclosure 732270-001Before disassembling the keyboard dock, follow these steps:1. Shut down the keyboa

Hard driveComponent Spare part number500-GB, 5400-rpm hard drive 683802-005320-GB, 5400-rpm hard drive 645193-005Hard Drive Hardware Kit (includes cab

3. Remove the hard drive from the dock (3).4. If you need to remove the hard drive from the hard drive cover, remove the four Phillips PM3.0×3.0screws

Hinge assemblyDescription Spare part numberHinge assembly 732280-001Before removing the hinge, follow these steps:1. Shut down the computer. If you ar

3. Lift the hinge assembly (3) from the dock.Reverse this procedure to install the hinge assembly.BatteryDescription Spare part number3-cell, 32-WHr,

6. Disconnect the battery cable.Remove the battery:1. Remove the six Phillips PM2.0×4.0 screws (1) that secure the battery to the dock.2. Remove the b

HDMI boardDescription Spare part numberHDMI board 732287-001Before removing the HDMI board, follow these steps:1. Shut down the computer. If you are u

Hard drive cableDescription Spare part numberHard Drive Hardware Kit (includes cable, cover, and screws) 732279-001Before removing the hard drive cabl

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not placethe device directly on your

USB boardDescription Spare part numberUSB board (includes cable) 732285-001Before removing the USB board, follow these steps:1. Shut down the computer

Touchpad boardDescription Spare part numberTouchPad board (includes cable) 732278-001Before removing the TouchPad board, follow these steps:1. Shut do

Power connectorDescription Spare part numberPower connector 732288-001Before removing the power connector, follow these steps:1. Shut down the compute

WeightThe weight is not spared.Before removing the weight, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off

Tablet componentsThe following sections show the removal and replacement procedures for the tablet parts.Display rear coverDescription Spare part numb

Battery cableYou do not have to remove the internal battery before removing several internal components. However, ifyou leave the battery installed wh

Memory moduleDescription Spare part number2-GB memory module (PC3L-12800, 1600-MHz, DDR3) 691739-0054-GB memory module (PC3L-12800, 1600-MHz, DDR3) 69

FanDescription Spare part numberFan 732273-001Before removing the fan, follow these steps:1. Shut down the computer. If you are unsure whether the com

Heat sinkDescription Spare part numberHeat sink (includes thermal grease) 732274-001Before removing the heat sink, follow these steps:1. Shut down the

Reverse this procedure to install the heat sink.50 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts

vi Safety warning notice

WLAN/Bluetooth combo cardThe computer uses a card that provides both WLAN and Bluetooth functionality.CAUTION: The WLAN module and the WWAN module are

4. Remove the WLAN module (3) by pulling the module away from the slot at an angle.NOTE: WLAN modules are designed with a notch to prevent incorrect i

mSATA Solid-State drive (SSD)Description Spare part number64-GB mSATA SSD drive 732293-001128-GB mSATA SSD drive, TLC 732294-001128-GB mSATA SSD drive

RTC batteryDescription Spare part numberRTC battery 739054-001Before removing the RTC battery, follow these steps:1. Shut down the computer. If you ar

AntennasDescription Spare part numberAntennas (includes main and auxiliary antennas) 732268-001Before removing the antennas, follow these steps:1. Shu

Display cableDescription Spare part numberDisplay cable 732271-001Before removing the display cable, follow these steps:1. Shut down the computer. If

3. Lifting the tape from bottom connector (3), and then disconnect the cable from the audio boardconnector (4).Reverse this procedure to install the d

Touchscreen boardBefore removing the touchscreen board, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or

Volume boardDescription Spare part numberVolume board (includes cable) 732282-001Before removing the volume board, follow these steps:1. Shut down the

Power button boardDescription Spare part numberPower button board (includes cable) 732281-001Before removing the power button board, follow these step

Table of contents1 Product description ...

Bottom trimDescription Spare part numberBottom trim for use in models that use the following wireless module: Ralink RT3290LE 802.11bgn 1x1Wi-Fi and B

2. Pull the trim away from the tablet (2)Reverse this procedure to install the bottom trim.62 Chapter 5 Removal and replacement procedures for Autho

Home LED boardDescription Spare part numberHome LED board 737898-001Before removing the home LED board, follow these steps:1. Shut down the computer.

Audio boardDescription Spare part numberAudio board (includes audio cable and HDMI/dock cable) 732284-001Before removing the audio board, follow these

6. If you need to remove the HDMI/dock connector, disconnect the HDMI/dock cable (1) from the systemboard connector.7. Lift the cable to disengage the

Card readerDescription Spare part numberCard reader (includes cable) 732283-001Before removing the card reader, follow these steps:1. Shut down the co

SpeakersDescription Spare part numberSpeaker Kit (includes left and right speakers) 732292-0011. Shut down the computer. If you are unsure whether the

BatteryDescription Spare part number3-cell, 33-WHr, 3.05-AH battery 725606-001The tablet includes an internal battery.Before removing the battery, fol

FrameThe frame is not spared.Before removing the frame, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or

3. Lift the frame off the tablet (3).Reverse this procedure to install the frame.WebcamDescription Spare part numbersWebcam (includes cable) 732299-00

Base enclosure ... 33Ha

●Speakers (see Speakers on page 67)●Battery (see Battery on page 68)●Frame (see Frame on page 69)Remove the front webcam:1. Disconnect the webcam cabl

System boardNOTE: The system board spare part kits include replacement thermal material.Description Spare part numberSystem board for use with non-Win

●Display cable (see Display cable on page 56)●Touchscreen board cable (see Touchscreen board on page 58)●Volume board cable (see Volume board on page

Vibration moduleDescription Spare part numberVibration module 732272-001Before removing the vibrating motor, follow these steps:1. Shut down the compu

To install the vibration module, reverse the removal procedures.Tablet components 75

6 Using Setup Utility (BIOS) and SystemDiagnosticsSetup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and

Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download andinstall a BIOS update only

1. Turn on or restart the computer, quickly press esc, and then press f2.The BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tool

7 SpecificationsComputer specifications Metric U.S.Dimensions: tabletWidth 34.0 cm 13.4 inDepth 21.6 cm 8.5 inHeight 1.13 cm 0.45 inDimensions: base

33.8-cm (13.3-in), HD display specifications Metric U.S.DimensionsHeight 17.91 cm 7.05 inWidth 28.65 cm 11.28 inDiagonal 33.8-cm 13.3-inNumber of colo

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ... 787 Specifications ...

8 Backing up, restoring, and recoveringYour computer includes tools provided by HP and Windows to help you safeguard your informationand retrieve it i

For more information and steps for enabling Windows File History, see Help and Support. From the Startscreen, type h, and then select Help and Support

●If you need to restore your personal files and data, you can use Windows File History to restore yourinformation from the backups you created. For mo

NOTE: During Refresh, a list of removed traditional applications will be saved so that you have a quick wayto see what you might need to reinstall. Se

Recovering using HP Recovery ManagerHP Recovery Manager software allows you to recover the computer to its original factory state by using theHP Recov

Using HP Recovery media to recoverYou can use HP Recovery media to recover the original system. This method can be used if your system doesnot have an

9 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120volts AC, or from

Country/region Accredited agency Applicable note numberJapan JIS 3The Netherlands KEMA 1New Zealand SANZ 1Norway NEMKO 1The People's Republic of

10 RecyclingWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of thebattery in general household

IndexAAC adapter light 7, 14AC adapter, spare part numbers 22,23, 26action keysidentifying 13alignment post connectors,identifying 7alignment posts, i