HP 0706124 REV B User Manual

1DisplayMaker Legacy Mach 12User ManualPart Number 0706124 Rev B

x Table of ContentsPrint Settings... 2-11Printer Options...

4-12 Manual CalibrationsFor example, if pattern +2 is the closest aligned, press the C key to change the display to:X REGHEAD-1 +2If a pri

Manual Calibrations 4-13Manual Jet Mapping Each of the printheads used by the printer has 512 ink jet nozzles (jets). If any one of these jets is clog

4-14 Manual CalibrationsIf you have a calibration pattern from a recent print, you can use it to calibrate the heads. Press n (Cancel) and go to the n

Manual Calibrations 4-15◆ Clear all bad jets — clears (marks as good) all jets cur-rently marked as unusable.Select an option and follow the correspon

4-16 Manual Calibrations13. When you are finished reporting bad jets, press n.The control panel displays the previous menu.Clear Individual Bad JetsWh

Manual Calibrations 4-17The control panel displays the previous menu.Clear All Bad JetsWhen you select Clear All Bad Jets, the control panel dis-plays

4-18 Manual CalibrationsJet Status Lines This option prints a test pattern that shows which jets are work-ing, and which jets are out.Zero Registratio

Auto Calibrations 4-19Auto Calibrations AutoSet is a convenient “one button” action to automatically run three different calibrations, but you can als

4-20 AutoTuneAutoTune AutoTune runs AutoSet automatically at intervals you specify. When you use the AutoTune scheduler to run AutoSet, AutoSet always

Calibration Summary 4-21Calibration Summary These options allow you to print a summary of the AutoSet cali-bration, or transmit calibration data to a

Table of Contents xi4Calibrating the PrinterAutoSet...

4-22 Calibration SummaryJets Unfixed For each print pass mode, shows the number of unfixed jets on each print-head. This number should be zero for all

Linearization 4-23Linearization As the density of an image varies from highlights to shadows, or from lighter tints to darker tints, the printer shoul

4-24 Linearization

Maintaining the Printer 5-1CHAPTER 5Maintaining the PrinterThis chapter describes how to maintain the printer:◆ Maintenance Schedule (page 5-2)◆ Clean

5-2 Maintenance ScheduleMaintenance Schedule The following types of maintenance are recommended:◆ Daily and “as needed” maintenance◆ Printing interval

Cleaning Ink Jets 5-3Cleaning Ink Jets Maintenance interval: daily.Before running AutoSet, which compensates for missing and misfiring ink jets, you s

5-4 Cleaning Ink Jets7. Clean the service station as described in “Cleaning the Ser-vice Station” on page 5-5.8. On the control panel Front Page scree

Cleaning the Service Station 5-5Cleaning the Service StationMaintenance interval: daily, and when switching between dye and pigment inks. Cleaning the

5-6 Cleaning the Service Station5. Blot any remaining water from the service station with a clean, lint-free cloth.To avoid contaminating the ink, be

Printing Prime Bars 5-7Printing Prime Bars Maintenance interval: as needed.To keep the printhead jets firing properly, you can print solid blocks of i

xii Table of ContentsBTroubleshootingTroubleshooting Checklist ... B-2Diagnostics...

5-8 Manual PrimingManual Priming Maintenance interval: as needed.If you discover that an excessive number of jets are out on a printhead (after cleani

Manual Priming 5-94. Depress and release the priming bulb to prime the printhead.5. On the control panel, report how many primes you per-formed.6. Rep

5-10 Cleaning the Top CoverCleaning the Top CoverMaintenance interval: as needed.The printer’s top cover is designed to protect you from the printhead

Purging the Printheads 5-11Purging the PrintheadsMaintenance Interval: as needed.Since removing, purging, replacing, and recalibrating a print-head is

5-12 Purging the Printheads10. Gently press and hold the purge bulb until ink emerges from the jet orifice plate with no air bubbles.Be sure that the

Cleaning the Encoder 5-13Cleaning the Encoder Maintenance interval: at Maintenance Clock Alarm.The encoder strip allows the printer to precisely locat

5-14 Cleaning the Carriage RailCleaning the Carriage RailMaintenance interval: at Maintenance Clock Alarm.The carriage rail carries the printhead carr

Technical Specifications A-1APPENDIX ATechnical SpecificationsThis chapter lists the printer’s specifications and information about ordering supplies

A-2 SpecificationsSpecifications GeneralDimensions (Assembled)Depth: 31 inches (78.7 cm)Height: 57.3 inches (145.5 cm)Width: 132 inches (335.3 cm), 72

Specifications A-3Electrical Power (continued)Primary Dr yer (optional)◆ Power used: 200-240 VAC, 16 Amps maxi-mum when operating, 50-60 Hz◆ Required

Getting Started 1-1CHAPTER 1Getting StartedThis chapter shows you how to get started using your printer. It includes these topics:◆ Operating Require

A-4 SpecificationsPerformancePrint ModesSupported Ink and MediaConsult MacDermid ColorSpan or your MacDermid ColorSpan representative for an updated l

Supplies and Accessories A-5

A-6 Supplies and Accessories

Troubleshooting B-1APPENDIX BTroubleshootingThis appendix explains how to prevent and diagnose printing problems and provides information about getti

B-2 Troubleshooting ChecklistTroubleshooting ChecklistBefore you troubleshoot your printer, make sure that it is prop-erly installed as described in C

Troubleshooting Checklist B-3◆ The cable between your computer or network and the print server may not be securely connected at both ends. Refer to th

B-4 DiagnosticsDiagnostics The printer includes a series of self-diagnostic tests designed to help MacDermid ColorSpan Technical Services solve printe

Diagnostics B-5Table B-1. Actions and WarningsCode, Message Cause Recovery(CA) CarriageA-CA-1 - Carriage Rotation Sensor Carriage is not locked into p

B-6 DiagnosticsW-MD-4 Media Advance/Drive Too Slow Media advance motor is too slow. Determine the cause of the drag on the media advance servo motor

Diagnostics B-7W-PC-3 - Head Height Changed - RecalibrateChange in head height has invali-dated calibration.Run AutoSet (page 2-7).W-PC-4 - AutoJet -

1-2 Operating RequirementsOperating RequirementsChoose a location for the printer before you unpack it. Keep the following requirements in mind:Electr

B-8 DiagnosticsA-TU-2 - Takeup Stall The takeup motor has stalled. Check for mechanical interference or binding, overloaded spool, out of balance spoo

Banding B-9Banding This is an explanation of the varieties of banding that may occur in output from the DisplayMaker Mach 12.The names applied to the

B-10 Banding3. Confirm that the service station algorithm under Menu - Configure Printer - Printer Settings - Service Station is set to 30 Second Spit

Banding B-11Texture Banding Texture banding results from either unexpected changes in head height during printing, or failure to recalibrate after an

Index-1Index

Index-2AActions B-5Actions and warnings 2-16, B-5Advance Media 2-7ATTN (Attention) 2-8Audible alarm 2-13Auto Calibrations 2-10AutoJet calibration 4-2A

Index-3service tests 2-16space between prints 2-12SS overspray delay 2-13takeup direction 2-11units 2-12user assistance 2-3user diagnostics 2-16vacuum

Index-4JJet replacement 3-2Jet status lines 4-18, 5-4LLinearization 1-21, 4-23Loading media 2-8, 3-24Log error history 2-16Log head registration data

Index-5RReady screen 2-2Regulatory statements vRelated manuals viiRelative humidity sensor 1-21Reset All Defaults 2-15Restore all defaults 2-15SSafety

Operating Requirements 1-3◆ DO NOT install the printer near humidifiers, refrigerators, fans, water faucets, heaters or similar equipment. ◆ DO NOT in

Index-6

1-4 Operating RequirementsSafety WarningsWARNINGWITH THE POWER SWITCH IN THE OFF POSITION, POWER MAY STILL BE SUPPLIED TO THE PRINTER COMPONENTS. To c

Unpacking and Assembly 1-5Unpacking and AssemblyThis procedure assumes that the printer is in its final location. See the Site Preparation Guide for m

1-6 Unpacking and Assembly9. Remove the media spools, which are packed together under the printer module.Do not remove the printer module from the pal

Unpacking and Assembly 1-7Stand Assembly 1. Locate the stand legs  and , and the crossbar .2. Using the Phillips head screwdriver and eight of the

2Legal notices© Copyright 2008 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice. The only

1-8 Unpacking and AssemblyFinal Assembly 1. Remove the two red-headed bolts from the right-hand ship-ping support.2. Locate the assembly supports ➍.Th

Unpacking and Assembly 1-94. Thread one of the red-headed bolts that you removed from the shipping support  through the assembly support into the pal

1-10 Unpacking and Assembly7. Remove the right-hand shipping support from the printer, and bolt it to the pallet as shown, using the two red-headed bo

Unpacking and Assembly 1-119. Gently tip the assembled stand on its back, and set it down on top of the shipping supports as shown in Fig. 1-6.10. Usi

1-12 Unpacking and Assembly16. Locate and connect the profiler docking station cable from the right-hand ink tray to the port on the printer.17. Using

Unpacking and Assembly 1-1321. Install the service station by inserting it into the rectangular cutout inside the right endcap (behind the control pan

1-14 Unpacking and AssemblyConnecting to thePrint ServerConnect the printer to the print server with the included VideoNet (for ColorSpan print server

Unpacking and Assembly 1-15Power-Up Sequence Turn on the power switch to observe the typical power-up sequence:1. The control panel backlight illumina

1-16 Workflow OverviewWorkflow Overview When the printer is connected to a ColorMark Pro print server, here is how a typical print job progresses from

Parts Overview 1-17Parts OverviewFig. 1-1. Major parts of the printer11234 5 6118121332118192017161691415710

iiiCautionSEVERE DAMAGE TO THE PRINTHEAD CARRIAGE CIRCUIT BOARD AND PRINT-HEAD WILL OCCUR IF A PRINTHEAD IS REMOVED WHILE POWER IS SUPPLIED TO THE PRI

1-18 Parts OverviewIndex Description1 End cap (two places) — includes removable end covers for maintenance access.2Stand — supports the printer.3 Cast

Parts Overview 1-1915 D r y e r t ub e — carries air blown from the dryer fans to the printed output.16 Ink reservoir tray (two places) — holds ink r

1-20 Parts OverviewFig. 1-2. Printhead carriage, printhead covers open22222323232425Fig. 1-3. Printhead carriage, tilted position for cleaning and acc

Special Features 1-21Special Features The printer has many advanced features to help you produce the best printed output with the least effort.Perform

1-22 Special Features◆ User assistance — control panel features online help, interac-tive procedures, and diagnostics to assist the user “on-the-fly,”

Using the Control Panel 2-1CHAPTER 2Using the Control PanelThis chapter describes the functions of the control panel.◆ Overview (page 2-2)◆ Front Page

2-2 OverviewOverview The touch-screen control panel shows you the printer’s current status, and enables you to interact with the printer when chang-in

Overview 2-3User Assistance The control panel provides various forms of online user assistance:The ? button provides an explanation of the current fun

2-4 OverviewTip See page 2-12 for instructions for choosing an Expert or Novice mode for displaying these mes-sages (Expert mode routes most messages

Front Page 2-5Front Page The Front Page provides access to the most frequently-used printing and maintenance functions. For advanced configura-tion op

ivRevision Log The following is a list of major changes and additions that have been made to this manual since it was first released.See the accompany

2-6 Front Page◆ Media & Ink — displays a listing of the media and ink cur-rently installed in the printer. Press the p and C keys to highlight “Me

Front Page 2-7◆ Status — displays the status of all user-configurable options. Press { (Page) to scroll between pages. To change an option, go to the

2-8 Front Page◆ Print Mode — interactively assists you in installing print-heads in the correct positions, and setting the number of print passes. See

Navigation Keys 2-9Navigation Keys The following table shows you how to move through the menu system and perform printer control functions.Key Descrip

2-10 MenuMenu The menu has three main sections:◆ Calibrate Printer (see below)◆ Printer Configuration (page 2-11)◆ Service Printer (page 2-16)◆ Warnin

Menu 2-11Printer Configuration Printer Configuration enables you to set many options that con-trol how the printer operates.Print Settings◆ Top Gutter

2-12 Menu◆ Head Height — sets the height of the printhead to Normal (0.050 inches/1.27 mm) or Custom. Use Normal unless the media is curling or the pr

Menu 2-13after manually winding back a service loop. The default is Novice mode.When in Expert mode, active Warnings, Changes, and Actions can be disp

2-14 Menu◆ OFF — no quality check is performed, all jobs will print.◆ Print Position — positions the print in the horizontal (x-axis) direction, eithe

Menu 2-15Reset All Defaults◆ Restore All Defaults — restores all Printer Configuration set-tings to their factory default values, and zeroes all regis

vRegulatory StatementsFCC-A This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of th

2-16 MenuService Printer User DiagnosticsUser Diagnostics presents an interactive troubleshooting pro-gram to diagnose problems before calling MacDerm

Menu 2-17◆ Dryer Test — runs the dryer heater assembly to test for cor-rect operation.◆ Print Image on Image Sensor — the printer prints a small set o

2-18 MenuDisable Media SensorIf the media sensor is malfunctioning, disable it to continue printing. Note that with the media sensor disabled, the pri

Menu Tree 2-19Menu TreeFront Page Online/OfflineMedia & InkStatusAdvance MediaMenuAutoSetPrime BarsPrint ModeCarriagePrimeMedia UnloadMedia LoadCa

2-20 Menu TreeConfigure Printer Printer Settings Top Gutters Side Gutters Takeup Direction Takeup Control Platen Vacuum Control Head Height Space Betw

Menu Tree 2-21Log Error History Service Tests Control Panel Test Spit and Wipe Jets Takeup Test Print Test Profiler Test Vacuum Fan Test Dryer Test Pr

2-22 Menu Tree

Installing Ink and Media 3-1CHAPTER 3Installing Ink and MediaThis chapter describes:◆ Variable Mode Printing (page 3-2)◆ Ink System Overview (page 3-4

3-2 Variable Mode PrintingVariable Mode PrintingThe printer uses these techniques to vary the quality of a print and speed of printing:◆ Direction — f

Variable Mode Printing 3-3Print speed is increased by:◆ Reducing the number of passes (see “Selecting a Print Mode” on page 3-7)◆ Reducing the number

viTelecommunicationsNetwork StatementThe ColorSpan VideoNet port on this device is not intended to be connected to a public telecommunications network

3-4 Ink System OverviewInk System Overview The printer’s ink system consists of three main components:◆ Ink reservoir — a plastic box containing the i

Ink System Overview 3-5The ink system also includes a labeling system to help keep the components of each ink color together:◆ Color Map Cards — lists

3-6 Ink System OverviewSpare Ink and Printheads For maximum productivity and minimum down time, ColorSpan recommends stocking extra ink reservoirs and

Selecting a Print Mode 3-7Selecting a Print Mode Before installing ink, report to the printer how you will use the ink you will install (the “print mo

3-8 Selecting a Print ModeThe control panel displays the Select Color Map screen. At the top of this screen are the color sets that are valid for the

Selecting a Print Mode 3-96. Press the C and p keys to select the color map you will use.The color map diagram changes with your selection.7. Press D

3-10 Switching Between Ink SetsSwitching Between Ink SetsThe inks are located in specific numbered locations on the printer for optimal print and colo

Switching Between Ink Sets 3-11Switching between eight-color and six-color modes, however, does require switching ink(s):CautionWhen changing ink colo

3-12 Installing Ink for the First Time in a New PrinterInstalling Ink for the First Time in a New PrinterWhen you receive a new printer, numbered empt

Installing Ink for the First Time in a New Printer 3-135. If not pre-assembled, insert the drain tube into the connec-tion on top of the drain bottle.

viiAbout This Manual Read this manual to unpack, set up, and use the ColorSpan DisplayMaker Mach 12 digital color printers.◆ Chapter 1 shows you how t

3-14 Installing Ink for the First Time in a New Printer7. Referring to the Color Map card, place an ink reser voir into its numbered position (1 throu

Installing Ink for the First Time in a New Printer 3-1512. As soon as you see ink flowing into the drain tube, pinch the drain tube and remove it from

3-16 Installing Ink for the First Time in a New PrinterAfter installing one or more printheads, always run AutoSet. See “Front Page” on page 2-5 for i

Replacing Ink System Components 3-17Replacing Ink System ComponentsThis section shows you how to replace the individual compo-nents in the ink system:

3-18 Replacing Ink System ComponentsReplacing an Ink ReservoirDuring Printing (“HotSwapping”)You can replace an ink reservoir during printing (“hot sw

Replacing Ink System Components 3-19Replacing a Printhead Replace a printhead when the printer:◆ When the printer can no longer compensate for missing

3-20 Replacing Ink System ComponentsReplacing An Ink TubeReplace an ink t ube when switching ink colors or t ypes, or if the ink tube leaks. You need

Replacing Ink System Components 3-211. Wait for the printer to stop printing.2. From the ready screen, press the Online/Offline button.The Front Page

3-22 Replacing Ink System Componentstubes through the guide behind the carriage top cover for printheads 1, 2, and 3.CautionEnsure that the ink tubes

Replacing Ink System Components 3-23CautionAlways fill an empty ink tube with ink before con-necting it to a printhead. Attempting to print with an em

viiiConventions This manual uses the following informational conventions:NoteA special technique or information that may help you perform a task or un

3-24 Loading MediaLoading Media Wear cotton gloves during this procedure, or handle the media only by its very outside edges. This will prevent skin o

Loading Media 3-254. Load and secure the other collet against end of media roll.The far-side collet does not have a metal pin. Push the collet into th

3-26 Loading Media9. On the Front Page screen of the control panel, press the Load Media key.The control panel prompts you to press the B key to load

Loading Media 3-2714. The control panel asks whether you want to use the takeup system.See “Takeup Opt ions ” on page 3-30 for details on using the ta

3-28 Loading MediaTipThe media should be consistently tensioned across its width when attached to the takeup spool. Ensure that the web is straight an

Loading Media 3-29Loading 72-Inch Media The width of the 72-inch media makes it impossible for most persons to load it by grasping its left and right

3-30 Loading MediaTakeup Options You can enable and disable the takeup system at the control panel. See Takeup Control under “Print Settings” on page

Loading Media 3-31Dryer Operation As the printed output advances past the dryer outlets, the dryer blows air over the output to dry it. The print will

3-32 Cutting and Unloading MediaCutting and Unloading Media1. Press the p key on the Front Page screen to advance the printed portion of the media pas

Calibrating the Printer 4-1CHAPTER 4Calibrating the PrinterThis chapter explains how to calibrate the printer for the best possible output:◆ AutoSet (

Table of Contents ixTABLE OF CONTENTSRevision Log... ivRegu

4-2 AutoSetAutoSet AutoSet is an advanced printer calibration feature that uses an onboard digital imaging sensor and sophisticated software to detect

Manual Calibrations 4-3Manual Calibrations When you run the calibrations from this menu, you evaluate the calibration test patterns visually and enter

4-4 Manual CalibrationsMedia Feed Calibration This calibration allows you to calibrate the accuracy of the media feed process. You perform this calibr

Manual Calibrations 4-5◆ Double Lines — alternate method for use when a refer-ence measuring stick is not available8. Select one of the options and pr

4-6 Manual CalibrationsDouble Lines CalibrationUse this calibration if an accurate measuring stick is not avail-able.The panel prompts you to select a

Manual Calibrations 4-7Manual BidirectionalRegistrationBidirectional registration is a method to align each of the print-heads so that dot placement i

4-8 Manual Calibrations10. Press B (Proceed).The printer prints the calibration pattern you selected.11. When the calibration page has printed, the co

Manual Calibrations 4-915. Repeat steps 12 through 14 for each of the twelve heads.When you have entered registration values for all heads, the contro

4-10 Manual CalibrationsManual Head Registration The printer creates images by firing dots of ink onto a sheet of media. Precise positioning of each d

Manual Calibrations 4-11If you need to print a new calibration pattern, press B (Pro-ceed). The printer prints a calibration page.When the calibration