HP D6100 User Manual download pdf (Page 47)

● Version of printer software:

– Windows PC: To see the printer software version, right-click the HP Digital

Imaging Monitor icon in the Windows taskbar and select About.

– Macintosh: To see the printer software version, use the Print dialog box.

● Messages displayed on the computer monitor

● Answers to the following questions:

– Has the situation you are calling about happened before? Can you recreate the

situation?

– Did you install any new hardware or software on the computer around the time

that the situation occurred?

Return to HP repair service (North America only)

HP will arrange to have your product picked up and delivered to an HP Central Repair

Center. We pay for the round-trip shipping and handling. This service is free for the

duration of the hardware warranty period.

HP Quick Exchange Service (Japan only)

Additional warranty options

Extended service plans are available for the printer at additional costs. Go to

www.hp.com/support, select your country/region and language, then explore the

services and warranty area for information about the extended service plans.

Chapter 8

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HP D6100 User Manual Page 47