HP LASERJET 3000 User Manual

Browse online or download User Manual for Ink cartridges HP LASERJET 3000. HP LASERJET 3000 User's Manual

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HP LaserJet 3000, 3600 and 3800 Series Printers -
Part Numbers Not Found in the Service Manual
Introduction
The following part numbers are not in the Service Manual.
Part Numbers
Part Description Part Number
Duplex ETB RM1-2752-000CN
Electronic transfer belt (ETB) simplex models RM1-2759-000CN
Plate Lock Release/Tray 2 Lift Tab RC1-6833-020CN
Relay PCB
NOTE: This part for CLJ 3600 and 3800
models only.
RM1-2632-000CN
NOTE: This part for CLJ 3600 and 3800
models only.
Tray 2 cassette pickup roller RM1-2702-000CN
Toner cartridge lock kit
Q5982-67925
NOTE: Please see Service Advisory
c00775200
Tension spring (Figure 7-5, item 4 in Service
Manual)
RC1-6634-000CN
Main drive assembly RM1-2751-000CN
For HP and Channel Partner Internal Use
SUPPORT COMMUNICATION - SERVICE ACTION ADVISORY
Document ID: c00775200
Version: 5
HP Color LaserJet 3000, 3600 and 3800 Printers - Cartridge Lock Replacement Procedure
Service Coverage Notice:
Unless otherwise specified, HP is responsible for part and/or labor costs associated with products that
are under HP warranty at the time of service.
Release Date: 2006-12-11
Last Updated: 2006-12-11
DESCRIPTION
The HP Color LaserJet 3800 Service Manual currently does not have instructions for replacing the
main drive assembly or the cartridge locks. The cartridge locks are currently breaking and, until June
2006, the only solution was to replace the unit.
NOTE: This Service Action Advisory supercedes Service Advisory c00673707. Please use this
Service Action Advisory for repairs after 04-Dec-2006.
A video of the replacement procedure is available: ftp://ftp.hp.com/pub/softlib/software8/COL17123/lj-
45472-1/tonerlock3.wmv
SCOPE
The products indicated in the table below are affected by this advisory.
Product # Product Name Service Note Number for Reimbursement
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1 2 3 4 5 6 ... 22 23

Summary of Contents

Page 1 - Part Numbers

HP LaserJet 3000, 3600 and 3800 Series Printers - Part Numbers Not Found in the Service Manual Introduction The following part numbers are not in the

Page 2

15. Connect the four springs on the white slide lever to each of the individual cartridge locks (start from the middle ones, it is easier that way).

Page 3

NOTE: If this procedure has been properly followed, in the back of the printer, you will see the 4 white cams that control the movement of developers

Page 4

17. Prepare the MDA for installation. Two areas must be checked: a. Make sure that all the white shafts are pushed to the right (clockwise) when th

Page 5

b. Next, pay attention to the area marked with the two red arrows, enlarged in the picture below. It is possible that during the handling of the MDA

Page 6

holes from larger gears should both be showing as illustrated by the red circles . (The large gears are under the frame and driven by the smaller gear

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20. At this point, reverse steps 7 on down. This will have the printer back up and running. Remember to correctly thread the cables through the wire

Page 8

AISS Main Drive Ass'y (MDA) rework possible side-effects Possible Failures After Rework Troubleshooting • 54.XX Error 59.C0 Error One of the t

Page 9

Figure 2: Troubleshooting lock position Figure 3: Troubleshooting gear alignment Noise - Check the Main Drive Assembly to see that the cartridge drum

Page 10

Figure 4: Troubleshooting cartridge drum sensor Recommended Action: Fix on Specified Failure Objective: Recommended Modification LABOR ALLOWED Hours:

Page 11

HP Color LaserJet 3000, 3600, and 3800 Series Printers - Broken Cartridge Lock Emerging Issue Issue Description Troubleshooting Issue Description Cust

Page 12

Product # Product Name Service Note Number for Reimbursement Q7533A HP Color LaserJet 3000 Q7533A - C00775200 Q7534A HP Color LaserJet 3000n Q75

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guides down and the levers will go be in the correct position to insert cartridges. The white piece will be down and black locking levers will be up t

Page 14

To help Division understand the issue better, when you have such a case, please gather this information: • Model number and serial number • Which

Page 15 - • PQ-defect (i.e.: wrong

 Was the ETB in the ?up? position (see picture) when the door opened?  Please capture any other customer comments with respect to the discovery

Page 16 - • 54.XX Error

• Is the printer sitting on a level surface? • See the Service Action Advisory (Service Note) titled "HP Color LaserJet 3000, 3600 and 3800 Pr

Page 17

Product Number Starting Serial Number Ending Serial Number Q7534A CNAFA00000 CNXFN03331 Q7535A CNAGA00000 CNXGR00812 Q7536A CNAGA00000 CNXGS02

Page 18

6. Remove the interlock switch assembly by removing the one screw attaching it to the chassis. Be aware of the clip at the top and the alignment kno

Page 19 - Troubleshooting

8. Remove the main drive assembly (MDA). There are six screws attaching the MDA to the chassis. Carefully note the locations of the screws to be rem

Page 20

Remove the metal case by removing two screws. Remove the White Link Arm (see arrow in figure below)

Page 21

9. Remove the white slide lever by pushing down from the top to release it from the two tabs. Carefully remove the lever by pulling out, be aware tha

Page 22

11. To attach the cartridge lock, hook the square part of the grounding spring to the metal chassis, then pull down and attach the lock on the metal

Page 23

13. The slide lever and cartridge locks should look like the picture below when all is in place. 14. Lock the white slide lever in place by instal

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