HP CP5520 User Manual

HP COLOR LASERJET ENTERPRISE CP5520PRINTER SERIESSoftware Technical Reference

Troubleshooting the product setup ... 121Remove software from Mac operating systems ...

User NameUse the User Name settings to help identify the job at the product control panel. The following are theUser Name settings:●User Name. This op

Use job-storage features when printingTo use job-storage features when printing, follow these steps:1. Click File, and then click Print from the softw

Delete a job-storage print jobSometimes it is necessary to delete a print job from the printer hard disk. You can do this from theproduct control pane

Color tab featuresNOTE: The Color tab is located on the Printing Preferences tab set.Use the Color tab to specify predefined color-option settings or

Color OptionsUse the Color Options group box to adjust the independent color controls. The settings affect the printjob color rendering and print qual

Figure 4-19 Color Settings dialog boxThe Color Settings dialog box contains the following controls:●General◦Edge Control●Text◦Neutral Grays◦Halftone●

GeneralUse the General setting group to control Edge Control settings for all color printing.Edge Control determines how edges are rendered. Edge Cont

The following Halftone options are available:●Detail. This is the default option; it is useful for text and graphics that require sharp distinctionsam

Vivid (sRGB)The Vivid (sRGB) feature instructs the printer to increase the color saturation in the midtones. Lesscolorful objects are rendered more co

HP EasyColorIf you are using the HP PCL 6 printer driver for Windows, the HP EasyColor technology automaticallyimproves mixed-content documents that a

Print-ready file printing in UNIX systems ... 149Special paper guidelines ...

Figure 4-20 Color tab94 Chapter 4 HP PCL 6 print driver for Windows ENWW

Services tab featuresNOTE: The Services tab is located on the Printing Preferences tab set or the Properties tabset.The Services tab is shown in the f

●Product manuals. View or download HP Color LaserJet Enterprise CP5520 Series Printerproduct manuals.●Check for driver updates. Automatically check yo

Device Settings tab featuresNOTE: The Device Settings tab is located on the Properties tab set.Available options depend on the feature. The following

The trays listed in the Form to Tray Assignment setting include standard trays and optionalaccessory trays. Generally, items that are installed separa

Click the External Fonts option to make the Properties button available. Click Properties to openthe HP Font Installer dialog box, which is shown in t

Removing external fonts1. In Windows Vista and Windows 7, click the Start button, click Control Panel, clickHardware and Sound, and then click Printer

Automatic ConfigurationUse the Device Settings tab to tell the driver about the hardware configuration of the product. Ifbidirectional communication i

NOTE: The HP Color LaserJet Enterprise CP5520 Series Printer product supports smart duplexing. Theproduct uses the smart duplexing feature to detect i

job that is sent when the mopier is disabled loses the advantage of transmitting the print job once,because the job is sent through the network for ea

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About tab featuresNOTE: The About tab is located on the Properties tab set.The About tab provides detailed information about driver component versions

5 Macintosh software and utilitiesIntroductionThe HP Color LaserJet Enterprise CP5520 Series Printer comes with software and installers for Apple,Inc.

Determine the Mac driver versionMac OS X 10.5 and 10.61.From the Apple menu , click the System Preferences menu and then click the Print & Faxicon

Supported operating systems for MacintoshThe product supports the following Mac operating systems:●Mac OS X 10.4, 10.5, 10.6, and laterNOTE: For Mac O

Change printer-driver settings for MacChange the settings for all printjobs until the software programis closedChange the default settings forall prin

●Set a password for the product.●From the computer, lock out functions on the control panel to prevent unauthorized access (see theprinting-software h

Macintosh installation instructionsOn a Macintosh computer, the installation procedures are basically the same for a networkadministrator, a network c

3. Follow the onscreen instructions to complete the software installation.NOTE: If you are installing the printing-system software on a Macintosh OS X

2. The installer program opens.Figure 5-1 Mac installer opening screenNOTE: The file name displayed on your HP LaserJet installer browser screen may

3. In the HP LaserJet installer browser screen, double-click the product icon to open the installerprogram Introduction dialog.Figure 5-2 Mac install

List of tablesTable 1-1 Software CD supported languages ... 4T

6. Read the software license agreement, and then click the Continue file. The license agreementdialog appears.Figure 5-4 Mac installer license agreem

8. Select the destination for the software and click Continue. The Installation Type dialog appears.Figure 5-6 Mac installer Installation Type dialog

9. Click the Go Back button to go back to the previous screen.To change the installation location, click the Change Install Location button, navigate

10. An authentication dialog appears. Type the required user name and password, and then click theOK button.Figure 5-8 Mac installer authentication

12. When the installation is complete, the Summary dialog appears, stating that the installation wassuccessful.Figure 5-10 Mac installer Summary dial

3. If you are installing the product using a USB connection, verify that the product appears in theprinter list. The Name column in the printer list s

If the Network Address button is not visible, you can find the IP address or host name byprinting a configuration page.i. At the product control panel

7. In the Optional Trays: drop-down menu, select the trays that are installed on the product. InMac OSv 10.5 and v10.6 each tray is listed with a chec

If these steps do not resolve the problem, delete the incorrect print queue, click Add, choose theproduct from the list, and then browse manually for

HP Printer Utility for MacThe HP Printer Utility is a software program that gives you access to the product in Mac OS X.The HP Printer Utility does no

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Access to the HP (Printer) UtilityIn Mac OS X v10.4, v10.5, v 10.6, and later, follow these steps to gain access to the HP (Printer)Utility:1. Mac OS

Supplies StatusIn the Information And Support section of the HP Utility, click Supplies Status to open theSupplies Status screen.Figure 5-13 Supplies

The product configuration page shows other settings; click View Configuration Page .Color UsageNOTE: Functionality for this option is not supported on

File UploadIn the Information And Support section of the HP Utility, click File Upload to open the FileUpload screen.Figure 5-16 File Upload screenTh

Figure 5-17 Update Firmware screenAfter you have the firmware file, you are ready to begin the update process. Complete the followingsteps:1. In the

Upload FontsIn the Information And Support section of the HP Utility, click Upload Fonts to gain access tofonts that you can upload to the HP Color La

CommandsThe Commands screens gives the user the ability to send special characters or print commands to theproduct after the print job.Figure 5-19 Co

Duplex modeFor the HP Color LaserJet CP5525ndn and HP Color LaserJet CP5525nxh product models, the PrinterSettings section includes a Duplex Mode sett

Trays ConfigurationThe Trays Configuration screen is shown in the following figure.Figure 5-22 Trays Configuration screen1. In the Printer Settings s

Figure 5-23 Enable Job Storing screenYou can type a PIN for your job in the Enter Secure Job PIN field.Select the number of copies in the Copies to P

List of figuresFigure 3-1 Software Installation — Connection Type screen for USB connected installation ... 23Figure 3-2 Software i

E-mail AlertsIn the Printer Settings section of the HP Utility, select E-mail Alerts to configure the HP ColorLaserJet Enterprise CP5520 Series Printe

Select Configuration, to modify the following settings:●DHCP●BootP●ManualYou can also use this screen to modify the following settings:●Host Name●IP A

The following options are available in the The highest priority service drop-down menu:●Port 9100●IPP●LPD-RAW●LPD-TEXT●LPD-AUTO●LPD-BINPS (default)Aft

In the User Defined Low Threshold area, select a percentage life remaining next to the cartridgeor image transfer/fuser kit to define the low threshol

To open the HP EWS, click Open Embedded Web Server.For information about HP EWS settings, consult the HP EWS online help.Restrict ColorNOTE: Functiona

6 Engineering detailsIntroductionThis chapter presents engineering detail for the following topics:●Remote firmware update●Printing print-ready docume

Remote firmware update The product features remote firmware update capability. The method for downloading remote firmwareupdates from the Web site is

Use the HP Embedded Web Server1. Open a browser window.2. Enter the product IP address in the URL line to open the HP Embedded Web Server.3. Click the

Use the walkup USB port and the Device Maintenance menu1. Download the .EXE file from the Web, and then uncompress the .EXE file to gain access to the

3. Turn the product on, and when the three control-panel lights are lit, press and hold the Stop button4. Use the arrow keys to scroll to the Administ

Figure 4-23 Font Substitution Table ... 98Figure 4-24  HP

Perform a manual firmware upload1. Click on Firmware/Firmware Repository in the Device Management pane.2. A Firmware Repository window displays in the

Printing print-ready documents Several methods are available for printing documents independently of the original software programthat was used to cre

Print-ready file printing by using FTP on a direct networkconnection (Windows)If the HP Color LaserJet Enterprise CP5520 Series Printer uses a direct

Print-ready printing by using a local Windows portTo print directly by using a local Windows port, follow the instructions for your operating system.W

Print-ready file printing by using the LPR command NOTE: This direct printing method is for use in Windows XP, Windows Server 2003, WindowsServer 2008

6. You can drag and drop the firmware file into the Terminal folder (System/Applications/Utilities/Terminal). Alternatively, you can type put <path

Special paper guidelinesFor more information on Special paper guidelines; Supported paper sizes; Supported paper types; Trayand bin capacity; and Pape

Media attributes and commandsThis section includes the following information about paper attributes:●Paper-source commands●Paper-type commands example

Paper-type commands examplesThe PCL 5 print driver escape sequence for paper type is "Esc&n#Wdpapertype", where "n#" is thenum

File to E-mail utilityThe File to E-mail utility collects the data specified in an .INI file and then attaches the data files to an e-mail that can be

1 Document and product basicsThe chapter provides information about these topics:●Purpose and scope●Software availability and localizationENWW 1

154 Chapter 6 Engineering details ENWW

IndexAAdobe Acrobat Readerprinting PDF files without 145alerts, e-mailMacintosh 134Alternative Letterhead Modesupported products 43BBack button, Windo

duplexing 72supported products 48Tray 3 101Ee-mailtroubleshooting File to E-mailutility 153e-mail alertsMacintosh 134envelopes, paper typecommands 152

directory structure, softwareCD 110e-mail alerts 134File Upload command 127firmware upgrades 127fonts supported 109HP EWS 108HP Printer Utility 123ins

job storage settings, Job Storagetab 85Job Storage tab contents 79Layout Options setting,Advanced tab 43Macintosh 108Manual settings, Color tab 88mopi

Rregional versions, CD 4remote firmware updatesabout 140determine current firmwarelevel 140downloading 140HP Web Jetadmin 143Macintosh 127removing Mac

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© 2010 Hewlett-Packard Development Company, L.P.www.hp.com

Purpose and scopeThis software technical reference (STR) provides information about, and troubleshooting tips for, theprinting-system software for the

Software availability and localizationThis section provides information about the availability of the HP Color LaserJet Enterprise CP5520Series Printe

The Utilities folder contains the files to run these stand-alone utilities:●FileToEmail●ScrubberCD versions and language supportThe HP Color LaserJet

Table 1-1 Software CD supported languages (continued)Language Two-letter abbreviation HP-preferred name File designationSpanish ES Espanol ESWWSwedis

Driver languagesThe HP Color LaserJet Enterprise CP5520 Series Printer product provides driver support in the followinglanguages.Table 1-2 Supported

Installer languagesThe HP Color LaserJet Enterprise CP5520 Series Printer product provides installer component support inthe following languages.Table

Documentation languagesThe HP Color LaserJet Enterprise CP5520 Series Printer product provides documentation in thefollowing languages.Table 1-4 Docu

2 Windows software descriptionIntroductionThe HP Color LaserJet Enterprise CP5520 Series Printer product comes with software and installers forMicroso

Advanced color useColor Access ControlThe HP Color LaserJet Enterprise CP5520 Series Printer has the ability to monitor and control colorprint-job use

3. Press the up arrow or the down arrow to scroll to Restrict Color Use, and then press theOK button.4. Press the up arrow or the down arrow to

HP Print View SoftwareUse HP Print View software to change various print settings and see immediately how those changesaffect your document. When you

Font supportThe basic fonts listed here are included with Microsoft Windows software.NOTE: For complete font support information, see the Microsoft Wi

HP Color LaserJet Enterprise CP5520Series PrinterSoftware Technical Reference

HP Driver Deployment UtilityThe HP Driver Deployment Utility (HP DDU) was created to simplify the deployment of print drivers ontoa client computer.It

HP Driver Configuration UtilityThe HP Driver Configuration Utility (DCU) is a small Windows application used to edit the configurationfile associated

16 Chapter 2 Windows software description ENWW

3 Install Windows software andutilitiesIntroductionThe HP Color LaserJet Enterprise CP5520 Series Printer product comes with software and installers f

Supported operating systems for Windows Windows operating systems provide full-featured support for the HP Color LaserJet Enterprise CP5520Series Prin

System requirementsThe system requirements for installing and using the HP Color LaserJet Enterprise CP5520 Series Printerprinting-system software for

Install overviewThe software for the product comes on a single CD. The software installer first checks the versions ofWindows Installer and Microsoft

Installation optionsThe printing-system software can be used with the product in the following configurations:●Install the printing-system software on

Detailed Microsoft Windows installation instructionsThe dialog boxes shown here appear in the Windows XP Professional installation sequence. The order

4. Read the license agreement, select the I have reviewed and accept the installationagreements check box, and then click the Next button to continue

Copyright and licenseDevelopment Company, L.P.Reproduction, adaptation or translationwithout prior written permission isprohibited, except as allowed

b. Connect the product to the computer when prompted at the Connect your Productnow screen.c. Click the Next button.●For wired network connected produ

NOTE: At the product control panel, touch the Network Address button to identifythe product IP address or host name.d. Click the Next button.e. A list

6. When the installation completes, the following screen appears.Register your product by selecting the Register this product with HP check box, make

Use the Back, Next, Finish, and Cancel buttonsThe following buttons appear on various dialog boxes during the installation process.●Back. Click this b

Install optional softwareUse the following steps to install optional software programs:1. Insert the HP Color LaserJet CP5525n software CD into the CD

●HP Driver Configuration Utility (Online)●Eco Print Solutions Console (Online)4. Click the Get Specialized Drivers button to gain access to the follow

Uninstall softwareNOTE: If the printer driver was installed by using the HP Driver Installation Utility, follow theinstructions in the Uninstall the p

Uninstall the printer driver by using the Windows Add or RemovePrograms featureIf the printer driver was installed by the HP Driver Installation Utili

4. The HP Driver Uninstall Utility launches. Click Uninstall to start the uninstall process. ClickCancel to exit the HP Uninstall Utility.Figure 3-9

NOTE: To uninstall the software, you must log on with Administrator privileges.1. Close all programs.2. On the Start menu, click Settings, and then do

Table of contents1 Document and product basics ... 1Purpose a

34 Chapter 3 Install Windows software and utilities ENWW

4 HP PCL 6 print driver for WindowsIntroductionThis chapter describes the features of the HP Color LaserJet Enterprise CP5520 Series Printer PCL 6 Pri

●Device Settings tab features●About tab featuresChange the printer driver settings for WindowsOperatingSystemTo change the settings forall print jobs

Click Properties after right-clicking the device name to gain access to the Properties tab set, whichcontrols the driver behavior and driver connectio

Help systemThe HP PCL 6 Print Driver includes a full-featured Help system to provide assistance with printing andconfiguration options.“What's th

NOTE: In this example, the conflict can be resolved manually. If the conflict is not resolved when thedriver is closed, then the same dialog appears a

Advanced tab featuresNOTE: The Advanced tab is located on the Printing Preferences tab set.Use the Advanced tab to change the layout of printed pages.

Copy CountCopy Count specifies the number of copies to print. This driver setting is useful for software programsthat do not provide a copy count. If

Document OptionsThe Document Options setting contains the following controls:●Advanced Printing Features●Print Optimizations●Printer Features●Layout O

Printer FeaturesThe Printer Features setting contains the following controls:●Print All Text as BlackThe feature is Disabled by default. When Enabled

Use the Back, Next, Finish, and Cancel buttons ... 27Set a default printer ...

Page Order specifies the order in which the pages of your document are printed. Front to Backprints the document so that page 1 prints first. Back to

Printing Shortcuts tab features●Use defined printing shortcuts●Create a custom printing shortcutNOTE: The Printing Shortcuts tab is located on the Pri

Use defined printing shortcutsThe Printing Shortcuts tab contains the following pre-defined shortcuts:●General Everyday Printing●Eco-print (Two-sided

●5x8●A3●A4●A5●A6●RA3●SRA3●RA4●SRA4●B4 (JIS)●B5 (JIS)●B6 (JIS)●10x15 cm●8k 270x390 mm●16k 195x270 mm●8k 260x368 mm●16k 184x260 mm●8k 273x394 mm●16k 197

Paper sourceThe following options are available:●Automatically Select (default)●Printer auto select●Manual Feed in Tray 1●Tray 1●Tray 2●Tray 3●Tray 4

Paper typeThe following options are available:●Unspecified (default)●Plain●HP Color Laser Matte 105g●HP Premium Choice Matte 120g●HP Color Laser Broch

●Preprinted●Prepunched●Colored●Bond●Recycled●Rough●HP Tough Paper●Opaque FilmOrientationThe following options are available:●Portrait (default)●Landsc

●Paper type: Unspecified●Orientation: Portrait●Color options: ColorEnvelopes●Paper sizes: Envelope #10●Paper source: Automatically Select●Paper type:

Paper/Quality tab featuresNOTE: The Paper/Quality tab is located on the Printing Preferences tab set.Use the Paper/Quality tab to specify paper size,

Paper OptionsThe settings specified in the Paper Options group box on the Paper/Quality tab apply to all of thepages of the document. The following fi

Paper/Quality tab features ... 52Paper Options ...

a paper-size setting, such as NotePad, or when you are producing a book or a booklet that does notrequire different paper sizes.NOTE: Certain software

The name that appears in the Name text box depends on the following conditions:●If a saved custom paper size has been selected from the drop-down menu

Table 4-1 PCL 6 custom paper sizesTray Dimensions Minimum MaximumTray 1 (100-sheetmultipurpose)Width 76 mm (3 in) 320 mm (12.6 in)Length 127 mm (5 in

Click the + next to Type Is and its subcategories to view all of the paper types that the productsupports, listed in the following categories.●Everyda

◦Card Glossy 176-220g◦HP Color Laser Photo Glossy 220g●Other◦Color Laser Transparency◦Labels◦Letterhead◦Envelope◦Preprinted◦Prepunched◦Colored◦Rough◦H

Use the Covers options to include a blank or preprinted cover on a document, or to include a front/back cover from a source tray that is different fro

The following are the Print pages on different paper options:●Pages in document. Select which pages are customized: the First page, the Last page, ors

The following are the Insert blank or preprinted pages options:●Blank or preprinted sheet before page(s): Specify where in the document you want toins

Document preview imageThe document preview image is a line-drawn image of a page that represents graphics and text. Thedocument preview image is alway

Effects tab featuresNOTE: The Effects tab is located on the Printing Preferences tab set.Use the Effects tab to create unique paper effects such as sc

Page Order ... 77Document preview image ...

Resizing OptionsThe Resizing Options group box consists of the following controls:●Actual Size (default)●Print Document On●Scale to Fit●% of Actual Si

preview images for a document formatted for Legal-size paper with the Print Document On checkbox selected, and the target size specified as Letter.Fig

document preview image appears in the upper-right corner of the following Printing Preferences drivertabs:●Printing Shortcuts●Paper/Quality●Effects●Fi

Click Edit, and the Watermark Details dialog box appears.Figure 4-13 Watermark Details dialog boxThe dialog box shows a preview image and provides o

To delete a watermark, select the watermark in the Current Watermarks list, and then click Delete.A warning appears asking whether you are sure you wa

◦Yellow◦Green◦Cyan◦Blue◦Magenta●ShadingThe default Shading setting for new and preset watermarks is Very Light. The following rangeof shades is availa

Default watermark settingsThe following table shows Font Attribute settings for new and preset watermarks.Table 4-2 Font Attribute settings for new a

Finishing tab featuresNOTE: The Finishing tab is located on the Printing Preferences tab set.Use the Finishing tab to print booklets and control the p

●Flip Pages Up●Booklet Layout●Pages per Sheet●Print Page Borders●Page OrderPrint on Both SidesNOTE: This feature is called Print on Both Sides (manual

◦Envelope C6◦Envelope DLPrint on both sides automaticallyThe duplexing unit in the HP Color LaserJet Enterprise CP5520 Series Printer product prints o

Installing external fonts ... 99Removing external fonts ...

Select the paper type that corresponds to the paper that you are using for the print job. The followingpaper types have a different print modes when y

Figure 4-15 Print on Both Sides Instructions dialog boxWhen you have completed the steps that appear in the dialog box, the second half of the print

Booklet LayoutThe Booklet Layout drop-down menu, visible when Print on Both Sides is selected, offers choicesthat are based on the current paper size.

Print Page BordersPrint Page Borders sets a line around each page image on a printed sheet to help visually definethe borders of each logical page.Pag

Switching between tabs does not change the location or appearance of the document preview image.When you move the mouse over the document preview imag

Job Storage tab featuresNOTE: The Job Storage tab is located on the Printing Preferences tab set or the Propertiestab set.Use the job-storage feature

5. Select Job Storage.6. Select Disabled in the Change 'Job Storage' Setting dialog box that appears.If the job-storage feature is enabled (

●Status group box●Job Storage Mode●PIN to print●Job Notification Options●User Name●Job Name●Use job-storage features when printingStatus group boxThe

After it is released for printing, the proof-and-hold job is immediately deleted from the product. If morecopies are needed, you must reprint the job

Stored JobTo use the Stored Job option, a hard disk must be installed on the product and the job-storage featuremust be enabled.Use the Stored Job opt