HP 3180 Fax User Manual

HP 3100 Fax seriesUser Guide

Front view1 Document feeder tray2 Control panel display3 Paper guides4 Control panel5 Print cartridge door6 Input tray7 Tray extender8 Paper-width gui

1 Power connection2 Fax ports (1-LINE and 2-EXT)3 Rear door4 Rear door access tabControl panel buttons and lightsThe following diagram and related tab

Label Icon Name and Description7 Left arrow: Decrease values on the display8 OK: Selects a menu or a setting on the display9 Right arrow: Increases va

To load full-size paper1. Slide the paper-width guide to its outermost position.2. Flip the tray extender up toward you.NOTE: When you use legal-size

4. Insert the stack of paper into the input tray with the short edge forward and the printside down. Slide the stack of paper forward until it stops.T

2. Slide the width guides inward until they stop at the left and right edges of the media.Change HP Fax settingsYou can change the HP Fax settings fro

To send a basic fax from the control panel1. Load your originals. For additional information, see Load originals.2. Enter the fax number by using the

Set up faxing (parallel phone systems)Before you begin setting up the HP Fax for faxing, determine which kind of phone systemyour country/region uses.

Serial-type fax setupFor information on setting up the HP Fax for faxing using a serial-type phone system, seethe Fax Configuration Web site for your

2 Use the HP Fax• Control panel menus•Use control panel menus•Control-panel message types•Text and symbols•Set up speed-dial entries•Select print medi

HP 3100 Fax seriesUser Guide

Fax Menu Copy Menu❑Lighter/Darker❑How to Fax❑Set New Defaults❑Copy Quality❑Copy Paper Size❑Enhancements❑Set New DefaultsUse control panel menusThe f

Message type DescriptionCritical error messages Critical error messages inform you of a HP Fax failure.Some of these messages can be cleared by unplug

To enter a space, pause, or symbol• To insert a space, press Space.• To enter a pause, press Redial/Pause. A dash appears in the number sequence.• To

destinations are associated with the 10 dual-purpose speed-dial buttons on the controlpanel.•Set up fax numbers as speed-dial entries or groups•Print

Print and view a list of speed-dial entriesYou can print or view a list of all of the speed-dial entries that have been set up. Eachentry in the list

Understand specifications for supported mediaUse the following tables to determine the correct media to use with your HP Fax, anddetermine what featur

3FaxYou can use the HP Fax to send and receive faxes, including color faxes. You canschedule faxes to be sent at a later time and set up speed-dials t

you can send the fax directly to the fax machine when you hear the fax tones from thereceiving fax machine.To initiate a fax manually from an external

Send a fax using monitor dialingMonitor dialing allows you to dial a number from the control panel as you would dial aregular telephone. When you send

5. Press until Scan & Fax appears, and then press OK.6. Press START FAX Black.The HP Fax scans the originals into memory and sends the fax when

Copyright information© 2008 Copyright Hewlett-PackardDevelopment Company, L.P.Hewlett-Packard CompanynoticesThe information contained in thisdocument

To send a fax to multiple recipients without using group speed dial1. Press Fax Menu, select How to Fax, and then select Broadcast Fax.2. Enter a fax

3. Enter the fax number by using the keypad, press Speed Dial or a one-touch speeddial button to select a speed dial, or press Redial/Pause to redial

To change the resolution from the control panel1. Load your originals print side down into the document feeder tray.2. In the Fax area, press Fax Menu

Send a fax in Error Correction ModeError Correction Mode (ECM) prevents loss of data due to poor phone lines by detectingerrors that occur during tran

NOTE: You can pick up the handset to talk or listen for fax tones.You can receive faxes manually from a phone that is:• Directly connected to the HP F

To set backup fax reception from the control panel1. Press Setup.2. Select Advanced Fax Setup, and then select Backup Fax Reception.3. Press to selec

To set up poll to receive a fax from the control panel1. In the Fax area, press Fax Menu repeatedly until How to Fax appears.2. Press until Poll to R

NOTE: If an incorrect paper size is loaded in the input tray when you receive a fax,the fax does not print and an error message appears on the display

Add numbers to the junk fax listThere are two ways to add a number to your junk list. You can select numbers from yourcaller ID history, or you can en

Change fax settingsAfter completing the steps in the setup poster that came with the HP Fax, use the followingsteps to change the initial settings or

Change the answer ring pattern for distinctive ringMany phone companies offer a distinctive ring feature that allows you to have severalphone numbers

To set the dial type▲ Control panel: Press Setup, press Basic Fax Setup, and then use the Tone orPulse Dialing option.Set the redial optionsIf the HP

Fax over the InternetYou may subscribe to a low cost phone service that allows you to send and receive faxeswith your HP Fax by using the Internet. Th

4CopyYou can make quality copies using the HP Fax.•Make copies from the control panel•Change the copy settings•Set the number of copies•Set the copy p

Set the number of copiesYou can set the number of copies that you want to print by using the Number ofCopies option.To set the number of copies from t

Paper type Control panel settingHP Premium or Premium Plus Inkjet Transparency Film TransparencyOther transparency film TransparencyChange copy speed

Copy a legal-size document onto letter paperYou can use the Legal > Ltr 72% setting to reduce a copy of a legal-size document to asize that fits on

To copy a blurred document from the control panel1. Make sure you have paper loaded in the input tray.2. Load your original print side down in the doc

5 Configure and manageThis section is intended for the administrator or individual who is responsible for managingthe HP Fax. Use the control panel to

The default fax confirmation setting is Off. This means that a confirmation report is notprinted for each fax sent or received. A confirmation message

Contents1 Get startedFind other resources for the product ...5Un

• Duration• Number of pages• Result (status) of transmissionTo print the fax log from the control panel1. On the control panel, press Reports.2. Press

prompted, choose your country/region, and then click Contact HP for information oncalling for technical support.•The "Fax Hardware Test" fai

The "Phone Cord Connected to Correct Port on Fax" test failedSolution: Plug the phone cord into the correct port.1. Using the phone cord sup

The "Using Correct Type of Phone Cord with Fax" test failedSolution:• Make sure you used the phone cord supplied in the box with the HP Fax

• Check to make sure the country/region setting is set appropriately for yourcountry/region. If the country/region setting is not set or is set incorr

6 Maintain and troubleshoot• Work with print cartridges•Clean the HP Fax•Troubleshooting tips and resources•Solve printing problems•Poor print quality

Handle the print cartridgesBefore you replace or clean a print cartridge, you should know the part names and howto handle the print cartridges.1 Coppe

To replace the print cartridges1. Make sure the HP Fax is plugged in.CAUTION: If the HP Fax is off when you open the print cartridge door to accessthe

6. Remove the new print cartridge from its packaging and, being careful to touch onlythe black plastic, gently remove the plastic tape by using the pi

Align the print cartridgesThe HP Fax prompts you to align cartridges every time you install or replace a printcartridge. You can also align the print

3FaxSend a fax...22Send a

Clean the print cartridge contactsClean the print cartridge contacts only if you get repeated messages on the displayprompting you to check a print ca

7. Clean only the copper-colored contacts. Allow the print cartridges to dry forapproximately ten minutes.1 Copper-colored contacts2 Ink nozzles (do n

To clean the area around the ink nozzles1. Plug in the HP Fax and open the print cartridge door.The print carriage moves to the far right side of the

Clean the HP FaxTo ensure that your copies and scans remain clear, you might need to clean the glassstrip or white strip inside the automatic document

4. Close the automatic document feeder cover.CAUTION: Make sure you close the automatic document feeder cover beforeloading any paper or originals. If

4. If further cleaning is needed, repeat the previous steps using isopropyl (rubbing)alcohol, and wipe the strip thoroughly with a damp cloth to remov

Problem Possible solution More informationCheck the mediasettingsMake sure you select the correct quality settings forthe media loaded in the tray.Mak

Solve paper-feed problemsProblem Possible solutionMedia is not supported for the HP Fax Use only media that is supported for the HP Fax. For moreinfor

Problem Possible solution More informationCheck the media The media might not meet Hewlett-Packard mediaspecifications (for example, the media is too

Problem Defects More informationCopy defectsare apparentVertical white orfaded stripesThe media might not meet Hewlett-Packard mediaspecifications (fo

5 Configure and manageManage the HP Fax...

Problem Possible solutionextension phone is off the hook, or if you are using acomputer dial-up modem to send e-mail or access theInternet.The HP Fax

Problem Possible solutionThe HP Fax is having problemssending a manual faxNOTE: This possible solution applies only in thecountries/regions that recei

Problem Possible solutionIf you have an answering machine on the same phone linewith the HP Fax, you might have one of the followingproblems:•Your ans

Problem Possible solutionThe HP Fax cannot send faxes, butcan receive faxesThe HP Fax might be dialing too fast or too soon. Youmight need to insert s

Problem Possible solutionTIP: If the HP Fax came with a 2-wire phone cordadaptor, you can use it with a 4-wire phone cord to extendthe length. For inf

Clear paper jamsIf the paper was loaded in the input tray, you might need to clear the paper jam from therear door.Paper can also jam in the automatic

To clear a paper jam in the automatic document feeder1. Unplug the power cord.2. Lift the cover of the automatic document feeder.3. Gently pull the pa

A HP supplies and faxspecificationsThis section provides information on HP supplies and specifications for the HP Fax. The informationis subject to ch

Physical specifications• Height: 330.2 mm (13 inches)• Width: 425.5 mm (16.75 inches)• Depth: 203.2 mm (8 inches)• Weight: 5.5 kg (12 pounds)Product f

Fax specifications• Walk-up black-and-white and color fax capability• Up to 200 speed dials• Up to 300-page memory (varies by model, based on ITU-T Te

Obtain HP telephone support...77Before you call...

◦ Black-and-white printing (Fast mode): LwAd 6.4 (BA)◦ Sending black-and-white fax: LwAd 5.3 (BA)◦ Idle: LwAd 3.3 (BA)Appendix A76 HP supplies and fax

B Support and warrantyThe information in Maintain and troubleshoot suggests solutions to common problems. If your HPFax is not operating correctly and

Support processIf you have a problem, follow these steps:1. Check the documentation that came with the HP Fax.2. Visit the HP online support Web site

• Any paper loaded in the input tray• Remove any originals you might have loaded in the HP FaxPack the HP FaxComplete the following steps after you ha

WarrantyA. Extent of limited warranty 1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free

C Regulatory informationThe HP Fax meets product requirements from regulatory agencies in your country/region.This section contains the following topi

Noise emission statement for GermanyGeräuschemissionLpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T. 19Notice to users of the U.S. te

clearly contains in a margin at the top or bottom of each transmitted page or on the first page of thetransmission, the date and time it is sent and a

Regulatory model numberFor regulatory identification purposes, your product is assigned a Regulatory Model Number. TheRegulatory Model Number for your

www.hp.com/hpinfo/globalcitizenship/environment/recycle/Environmental product stewardship program 85

1 Get startedThis guide provides details about how to use the HP Fax and to resolve problems.•Find other resources for the product•Understand the HP F

Disposal of waste equipment by users in private households in the European UnionDisposal of Waste Equipment by Users in Private Households in the Euro

Declaration of conformityDECLARATION OF CONFORMITYaccording to ISO/IEC 17050-1 and EN 17050-1 DoC #: SNPRG-0702 Supplier's Name: Hewlett-Packard

IndexAA4 paper, load 8acoustic emissions 75ADF (automatic documentfeeder)capacity 10media sizes supported 21administratorsettings 44after the support

environmental sustainabilityprogram 84error correction mode 29error messagescontrol panel 16error reports, fax 45error-correction mode, fax 36Ffaded c

log, faxprint 45Mmaintenancealign print cartridges 55clean glass strip 59clean print cartridges 55clean white strip 60replace print cartridges 52manua

Ssavedefault settings 11faxes in memory 30scan glassclean strip 59schedule fax 25send faxesbasic fax 11color fax 26manually 22memory, from 24monitor d

warranty 78Web sitescustomer support 77environmental programs 84order supplies 73supply yield data sheet 74white bands or stripes,troubleshootcopies 6

www.hp.com © 2008 Hewlett-Packard Development Company, L.P.*CB820-90001**CB820-90001*CB820-90001Printed in Germany