Hp ProLiant Series ML100 User Manual

HP ProLiant ML100 Series Server User Guide For HP ProLiant ML150 G6 Servers Part Number 501528-002 May 2009 (Second Edition) a

TempTo ensure continuventilated, cliThe maxim ture (TMRA) for most server products is 35°C ). The te cated must not exceed 35°C (95°F). erature re

RAID of inexpensive (or independent) disp Utility SCSI small computer system interface re diskette rotocol/Internet Protocol TMRA d ambient operating

Aaccess panel 6 application software problems 75 AT commands 70, 71 S) 31, 33 ing when low 57 87 t System) 31, 33 6 les 16, 43, 84

Index 102 Hhard drive LED cable 16 hard drive LEDs 44 hard drive problems, diagnosing 64 hard drive, failure of 64 hard drives 16, 44, 64

Index 103 pre-diagnostic steps 40 printer problems 69 printers 69 problem diagnosis 40 processor failure LEDs 67 Processor Power Module (PP

Furthermore, you must bwiring and receptacles, e sure that all power distribution devices used in the installation, such as branch are listed or cert

the support CD shipped with the server, or the CD that shipped with the option. The drivers may have com/supportupdates that are available on the HP

Hardware options installation Introduction If more than one option is being installed, read the installation instructions foand identify similar step

5. Remove the processor socket protective cover. IMPORTANT: Be sure the processor remains inside the processor installation tool. 6. If the p

7. Align the processor installation tool with the socket and install the processor. 8. Press down firmly until the processor installation tool clic

9. Close the processor socket retaining bracket and the processor retaining latch. 10. Install the hea11. Insta12. Do one of the following: e tow

4. nstaFor more information, see the documentation that ships with the option and see "Expansion board options (on page 24)." cific instru

NOTE: HP recommends that you remove all bezel blanks to facilitate drive installation. 7. Slide the media device part of the way into the bay.

Depending on the processor model, the number of DIMMs installed, and whether UDIMMs or RDIMMs are installed, the memory clock speed may be reduced to

© Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties f

The memory subsystem may be populated with either RDIMMs or UDIMMs, but mixing thsupported. To determinee two types is not DIMM characteristics, use

For the latest memory configuration information, see the QuickSpecs on the HP website //www.hp.com(http: ). RDIMM maximum memory configurations maxi

• If quad-rank DIMMs are installed for a processor, a maximum of two DIMMs can be installed on ins quad-rank DIMMs, the quad-rank DIMM must be insta

Single-processor Lockstep population order ode configurations with a single processor, populate the DIMM slots in the ep memory support ("Config

5. Open the DIMM slot latches. 6. Install the DIMM. 7. ta8. Install the access panel. RBSU ("ROM-Based Setup erver installation sheet on Ins

4. Open the slot cover retainer. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless nsion board installed

6. Install the expansion board. e the slot cover retainer. 7. Clos8. Connect any required internal cables to the expansion board. fer9. Insta er

• When installing or replacing hardware, HP service providers cannot enable the TPM or the able these features. M from the system . or disfigures t

6. Install the TPM board. Press down on the connector to seat the board. 7. Install the TPM security rivet by pressing the rivet firmly into the sy

• Always store the recovery key/password in multiple locations. ver. Enabling the Trusted Platform Module he BIOS setup information for the specifi

Contents Operations...

Software and configuration utilities ROM-Based Setup Utility guration utility, performs a wide range of configuration activities that may ude: •ying

NOTE: If the boot drive is not empty or has been written to in the past, ORCautomatically configure the array. You must run ORCA to configure

6. Press the Enter key. 7. Press the Esc key to exit the current menu, or press the F10 key to exit RBSU. n on Lockstep memory, see the white paper

ManROMThe ROMPaq utility enables you to upgrade the system firmware (BIOS). To upgrade the firmware, insert skette into the diskette drive or ROMPaq

iLO Select Pack functionality is activated with a simple license key, found on the back cover, through aweb-based GUI or CLI. The Lights-Out Configur

Both P Inwarranty For more information, see the HP website (http://www.hp.com/go/insightremotesupport H sight Remote Support solutions are available

NOTE: Enabling the RAID option in RBSU is only necessary for installation of the RAID dIf this option is not enabled, the OS loads the standard AT

HP Integrated Lights-Out Virtual Floppy and CD-ROM drives LO10 l ts-Out User Guide on the HP website (http://www.hp.com/servers/lights-out0i Advanced

7. Use LO100 Virtual Floppy to access the PC diskette drive. hts-Out Remote Management User ort/TechSupport/Home.jspFor more information about Virtua

6. Follow the remaining on-screen instructions to complete the installation. Linux or NetWare OS To install a supported Linux or NetWare OS when usi

Option ROM Configuration for Arrays ... 32HP Ins

Troubles th oo ing Pre-diagnostic steps WARNINinform ti n before removing, replacing, reseating, or modifying oG: To avoid potential problems, AL

This symbol on an RJ-45 receptacle indicates a network interface connection. WARNING: To reduce the risk of electric shock, fire, or damage to th

WARNING: To reduce the risk of personal injury or damage to the equipment: •20.sistance to lift and stabilize the chassis during installation o

5. Disconnect any peripheral devices not required for testing (any devices not necessary to power up the server). Do not disconnect the printer if yo

• Components for option firmware updates available from the HP Support website (http://www.hp.com/support) hat ca mation, see "Subscriber'

Online/activity Fault/UID LED LED (green) (amber/blue) Interpretation On, off, or flashing Alternating amber The drive has failed, or a pred

• OS boot problems flowchart (on page 52) Serve ge 53) Start diagno the fol cess. m e• r fault indications flowchart (on pasis flowchart Use

Item See 1 "Symptom information (on page 42)" 2 "Loose connections (on page 43)" 3 "Service notifications (on page 43)"

Power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber. Troubleshooting 48

NOTE: For the location of server LEDs and informdocumentation. ation on their statuses, refer to the server Possible causes: • Improperly seate

Operating system problems ... 73Operating s

POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the

Item See 1 Server maintenance and service guide, located on the Easy Set-up CD, the support CD, or the HP website (http://www.hp.com/products/serv

OS boot problems flowchart Symptom: Server does not boot a previously installed operating system. Possible causes: • Corrupted operating syst

Item See 3 problems are occurring (on page 65)" "General memory4 • "Hardware problems (on page 55)" cts/servers/platforms• Se

NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes: • Improperly seate

Hardware problems General hardware problems (on page 57) Syste uits and short circuits (on page 67) eriPrinteu 69) Network controller problems (on

PowePower s ur1. to be sure it is on. If the server has a Power On/Standby button hat 2. Plug pow3. Replace the power cord with a known functiona

7. Check the UPS LEDs to be sure a battery or site wiring problem has not occurred. See the UPdocumentation. S 9. was not caused by excessive heat,

7. Be sure other components were not unseated accidentally during the installation of the new hardware component. Be sure all ne8. cessary software

3. Refer to the device documentation to be sure the device is properly installed. For example, a third-required to be installed on the primary PCI or

Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce the risk of p

Data read from the drive is inconsistent, or drive cannot read data Clean the drive and media. c label has been applied to the surface of the CD or D

Other errors are occurring Diskette drive problems ys on Action: 1. Be su 43) exist. 4. the diskette drive is cabled properly. Refer to the serv

DLT driActio uses. If the cleaning cartridge is near that ge, use a new cleaning tape to clean the drive. ve problems Server cannot write to tape

Server cannot find the DLT drive plicate SCSI IDs in use and refer to the umentation of the DLT drive and the array controller to be sure they are co

Hard d2. 3. cabled and terminated if necessary. 5. e failed components as indicated. 1. Be sure no power problems (on page 56) exist. ose connect

Data is inaccessible Action: 1. Be sure the files are not corrupt. Run the repair utility for the operating system. lity" on page 30). See the

Memory count error exists Cause: The memory modules are not installed correctly. 1. pported by the server. See the server documentation. d properly

Process p1. processor LEDs to identify if a PPM failure occurred. For information on LEDs, refer to the server documentation. rted by the server an

• Be sure no loose connections (on page 43) exist in the rest of the server, particularly with the cables t connect to the system board. External d

Video colors are wrong Action: • Be sure the 15-pin VGA cable is securely connected to the correct VGA port on the server and to the r and any KVM s

CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper

o 7. port. Determine whether the keyboard lights flash at POST or the NumLock LED illuminates. If not, change port connections. Mode No dia n1. B

or Reconfigure the auto-answer option to respond in fewer rings than the answering machine. Modem does not connect to another modem Actior extension

3. If this does not work, force a slower baud rate (14400 baud) with the AT command . AT&Q6N0S37=11 You are n2. Network cNetworActio1. Check th

Network controller stopped working when an expansion board was added uration, requiring reinstallation river for the malfunctioning controller in th

A GPF is immediately identifiable by a blue screen with white text, and the text may contain information dentifies ththat i e problem. P techn r an a

When to reconfigure or reload software r options have not resolved the problem, consider reconfiguring the system. Before you take this p: current a

Errors oAction: Change settings to the original configuration. If more than one setting was changed, change the of the problem. Errors o n is install

Automatic backup A backup copy of the ROM image existing on the target server is made in the ROM image backsubdirectory: up (http:\CPQSYSTEM\FWBACKUP

Upda gsight Diagnostics. To up1. e ersion on the device. on available. 3. r, disable BitLocker™ before updating the firmware. g system documentatio

o If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more s, refer to the HP website (http://www.hp.com/hpsinformation abo

Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running w

o WinMSD (Msinfo32.exe on Microsoft® Windows® 2000 systems) o Event logs o Dr. Watson log (drwtsn32.log) if a user mode application, such as the In

o /etc/modules.conf or etc/conf.modules • If HP drivers are installed: o Version of the drivers used o /etc/lilo.conf or /etc/grub.conf o /etc/fs

Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides pow

Regulatory compliance notices Regulatory compliance identification numbers te ith all required approval markings and information. When requesting com

energy and, if not installed and used in accordance with the instructions, may cause harmful interference ommunications. However, there is no guarant

Canadian notice (Avis Canadien) erence-Causing Equipment de la classe A respecte toutes les exigences du Règlement sur le matériel e-Causing Equipmen

This sed of wequ for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at t

Class B equipment Chinese notice Class A equipment Lase cis prod Product in co IEC 60825-1. The product does not emit hazardous laser Each laser

Batteries, battery packs, and accumulators should not be disposed of together with the general forward them to recycling or proper disposal, use t

Electrostatic discharge Prev tions. them from their containers. Groudischarge Seve r insta ostatic-sensitive parts: • Use heel straps, toe straps,

Optimum environment When installing the server, select a location that meets the environmental standards described in this Space and airflow require

Technical support HP contact information For the name of the nearest HP authorized reseller: • See the Contact HP worldwide (in English) webpage (h

• Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that H

Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en A

HI EISNWKundsind echnische Support Center auf epartner rika finden Sie auf der HP Website unter : Einige Teile sind nicht für Customer Self Repair

el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la e

• Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que apeças, serão cobradas as despesas de transporte e mão-de-obra do

Technical support 96

Technical support 97

Acro s nyms and abbreviationACPI Advanced Configuration and Power Interface uration Utility hone Consultative Committee ment ctronics hnical Commiss

KVM ard, video, and mouse LO100 HP Lights-Out 100 Remote Management processors NEMA l Electrical Manufacturers Association e Protection Association