HP Compaq Business Desktop dx2000 Technical Information Page 19
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Service Reference Guide, dx2000 uT 359782-002 3–1
3
Desktop Management
HP Intelligent Manageability provides standards-based solutions for managing and controlling
desktops, workstations, and notebook PCs in a networked environment.
The capabilities and features of the seven key components of desktop management are:
■ Initial configuration and deployment
■ ROM flash
■ Security
✎
Support for specific features described in this guide may vary by model or software version.
3.1 Initial Configuration and Deployment
HP computers come with a preinstalled system software image. After a brief software
“unbundling” process, the computer is ready to be used.
A customized software image may be deployed by:
■ Installing additional software applications after unbundling the preinstalled software image.
■ Using software deployment tools, such as Altiris Deployment Solutions, to replace the
preinstalled software with a customized software image.
■ Using a disk cloning process to copy the contents from one hard drive to another.
The best deployment method depends on your information technology environment and
processes. The PC Deployment section of the Solutions and Services Web site
http://
h18000.www1.hp.com/solutions/pcsolutions
provides information to help you select the best
deployment method.
The Restore Plus! CD, ROM-based setup, and ACPI hardware provide further assistance with
recovery of system software, configuration management and troubleshooting, and power
management.
3.2 ROM Flash
The computer comes with a reprogrammable flash ROM (read only memory). By establishing a
setup password in Computer Setup (F10) Utility, you can protect the ROM from being
unintentionally updated or overwritten. This is important to ensure the operating integrity of the
computer. Should you need or want to upgrade your ROM, you may:
■ Order an upgraded ROMPaq™ diskette from HP.
■ Download the latest ROMPaq images from http://www.hp.com/support.
- Personal Computers 1
- 2st Edition 1
- Service Reference Guide 3
- Contents 5
- 1.1 Microsoft Windows XP 9
- 1.2 Converting to NTFS 10
- 1.3 HP Software 10
- 2.1 Power-On Self-Test (POST) 11
- 2.2 Computer Setup Utilities 12
- 2.2.2 Computer Setup Menu 14
- 2.4 Restoring the Software 18
- 2.3 Protecting the Software 18
- Desktop Management 19
- 3.2.1 FailSafe Boot Block ROM 20
- 3.2.2 Dual-State Power Button 20
- 3.2.3 Power Management 21
- 3.2.4 World Wide Web Site 21
- 3.3 Security 22
- Entering a Power-On Password 23
- Entering a Setup Password 23
- Clearing Passwords 25
- 4.1 Ultra ATA Jumpers 27
- 4.2 Ultra ATA Cables 27
- Single-Drive Cable 28
- Two-Drive Cable 28
- 4.3.1 Device Classes 29
- 4.4 SMART 32
- 4.5 Drive Capacities 33
- Disassembly Preparation 35
- 5.2.1 Generating Static 36
- 5.2.4 Grounding the Work Area 37
- 5.3 Routine Care 38
- 5.3.3 Cleaning the Keyboard 39
- 5.3.4 Cleaning the Monitor 39
- 5.3.5 Cleaning the Mouse 39
- 5.4 Service Considerations 40
- 5.4.4 Cables and Connectors 41
- 5.4.5 Hard Drives 41
- Microtower (µT) Chassis 43
- 6.2 Access Panel 44
- 6.3 Front Bezel 45
- 6.4 Front Drive Bezels 46
- 6.4.2 Diskette Drive Bezel 47
- 6.5 Memory 48
- 6.6 Expansion Card 50
- 6.7 Drives 51
- 6.8 Front USB Device 56
- 6.9 Power Switch Assembly 57
- 6.10 Speaker 58
- 6.11 System Fan 59
- 6.12 Processor and Heatsink 60
- 6.13 System Board 61
- 6.14 Battery 62
- 6.15 Power Supply 64
- Connector Pin Assignments 65
- Parallel Interface 66
- Microphone 66
- Headphone 67
- Line-In Audio 67
- Line-Out Audio 67
- 20-Pin Power 68
- 4-Pin Power (for CPU) 68
- Power Cord Set Requirements 69
- Country-Specific Requirements 70
- POST Error Messages 71
- Preliminary Checklist 75
- Solving Minor Problems 76
- Solving Power Supply Problems 78
- Solving Diskette Problems 79
- Solving Hard Drive Problems 80
- Solving Display Problems 83
- Solving Audio Problems 86
- Solving Printer Problems 88
- Solving Keyboard Problems 89
- Solving Network Problems 92
- Solving Memory Problems 94
- Solving Processor Problems 95
- Solving Drive Key Problems 97
- DIMM Sockets 102
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