HP 800 G1 Specifications

Maintenance & Service GuideHP EliteOne 800 G1 All-in-One

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16. Slide the system board toward the top of the computer, and then lift it out of the computer.To install the system board, reverse the removal proce

3. Select Advanced, select Device Options, select LVDS Panel Select, and then select themanufacturer for the new display panel.4. Save your settings,

Side panelsDescription Spare part numberLeft I/O panel 733501-001Right panel 733505-001The side panels are located one each side of the computer. They

7. Two tabs secure both the left and right side panels to the computer. Press both tabs to disengagethe panel, and rotate the panel off the computer.N

Power button boardDescription Spare part numberPower button board 732490-001Mylar cover (power button board) 733513-001The power button board is locat

6. Remove the Torx screw (1) that secures the Mylar that covers the power button board, and then liftthe Mylar from the computer (2).Power button boar

7. Disconnect the two cables (1) from the board, and then remove the Torx screw that secures theboard to the computer (2).8. Remove the power button b

Front bezel and display panelDescription Spare part numberFront bezel 733500-001Assembly kit for non-touchscreen models without a webcam (includes web

NOTE: The two top, middle screws also secure the webcam.98 Chapter 5 Removal and Replacement Procedures All-in One (AIO) Chassis

11. Lift the frame from the display panel and bezel.NOTE: On touch models, the frame may be attached to the bezel/display with tape, so afteryou have

1 Product featuresOverviewFigure 1-1 HP EliteOne 800 G1 All-in-OneThe HP EliteOne 800 G1 All-in-One offers the following features:●Integrated All-in-

12. Disconnect the backlight cable from the display panel.NOTE: Replace the backlight cable with the new backlight cable that comes with the newdispla

14. If disassembling a non-touch model, the display panel cable is connected to the bottom of thepanel. After lifting the panel up from the bezel, loo

To install a display panel, reverse the removal procedures.Updating BIOS with new display panel informationIf you install a display panel from a diffe

Hard drive and optical drive cables and connectorsDescription Spare part numberOptical drive cable (data and power assembly) 733492-001Hard drive cabl

13. Remove the connector from the computer.To install the hard drive or optical drive connector, reverse the removal procedures.104 Chapter 5 Remova

6 Computer Setup (F10) UtilityComputer Setup (F10) UtilitiesUse Computer Setup (F10) Utility to do the following:●Change factory default settings.●Set

●Enable or disable removable media boot ability.●Solve system configuration errors detected but not automatically fixed during the Power-On Self-Test

Table 6-1 Computer Setup—FileOption DescriptionSystem Information Lists:●Product name●SKU number●Processor type/speed/stepping●Cache size (L1/L2/L3)

Computer Setup—StorageNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 6-2 Computer Setup—Stor

Table 6-2 Computer Setup—Storage (continued)Storage Options eSATA PortAllows you to set a SATA port as an eSATA port for use with an external drive.

●Optional Tray-load HP SuperMulti DVD+/-RW SATA Optical Disc Drive, DVD-ROM disc drive, orSlim BDXL Blu-ray Writer●Intel Q87 Express chipset – Intel v

Table 6-2 Computer Setup—Storage (continued)DPS Self-Test Allows you to execute self-tests on ATA hard drives capable of performing the Drive Protect

Computer Setup—SecurityNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 6-3 Computer Setup—Sec

Table 6-3 Computer Setup—Security (continued)Device Security Allows you to set Device Available/Device Hidden (default is Device Available) for:●Embe

Table 6-3 Computer Setup—Security (continued)Master Boot RecordSecurityEnables/disables Master Boot Record (MBR) security.The MBR contains informatio

Table 6-3 Computer Setup—Security (continued)System Security(these options arehardware dependent)Data Execution Prevention (enable/disable) - Helps p

Table 6-3 Computer Setup—Security (continued)System Security(continued)OS management of Embedded Security Device (enable/disable) - This option allow

Table 6-3 Computer Setup—Security (continued)Selecting HP Keys causes the computer boot using the preloaded HP-specific boot keys.Default is HP Keys.

Table 6-4 Computer Setup—Power (continued)Hardware PowerManagementSATA Power Management – Enables or disables SATA bus and/or device power management

Computer Setup—AdvancedNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 6-5 Computer Setup—Adv

Table 6-5 Computer Setup—Advanced (for advanced users) (continued)BIOS Power-On Allows you to set the computer to turn on automatically at a time you

Front componentsComponent Component1 Webcam (optional) with privacy shutter 7 Mute speaker2 Dual microphone array (optional) 8 Reduce volume3 Webcam a

Table 6-5 Computer Setup—Advanced (for advanced users) (continued)VGA Configuration Displayed only if there is an add-in video card in the system. Al

7 HP PC Hardware DiagnosticsTo help troubleshoot and diagnose failures, use the UEFI-based hardware diagnostic solution that HPincludes on all product

After pressing F2, the BIOS sequentially searches three places for the system diagnostics:a. First – a connected USB drive (to download the diagnostic

8 Troubleshooting withoutdiagnosticsThis chapter provides information on how to identify and correct minor problems, such as USB devices,hard drive, o

●If you recently installed new software, uninstall the software and see if the computer functionsproperly.●Boot the computer to the Safe Mode to see i

●Check the Power LED on the front of the computer to see if it is flashing red. The flashing lights areerror codes that will help you diagnose the pro

Solving general problemsYou may be able to easily resolve the general problems described in this section. If a problem persistsand you are unable to r

Cursor will not move using the arrow keys on the keypad.Cause SolutionThe Num Lock key is turned on. Press the Num Lock key. The Num Lock light must b

Poor performance.Cause SolutionHard drive fragmented. Defragment hard drive.Program previously accessed did not release reserved memoryback to the sys

Computer powered off automatically and the Power LED flashes Red two times, once every second,followed by a two second pause, and the computer beeps t

Side componentsComponent Component1 Hard disc drive activity LED 6 Headset/line out jack2 HP media card reader (optional) 7 Tray-load optical disc dri

Solving power problemsCommon causes and solutions for power problems are listed in the following table.Power supply shuts down intermittently.Cause So

Power LED flashes Red four times, once every second, followed by a two second pause, and thecomputer beeps four times. (Beeps stop after fifth iterati

Disk transaction problem.Cause SolutionEither the directory structure is bad or there is a problem witha file.In Windows 7, click Start, expand Comput

Nonsystem disk/NTLDR missing message.Cause SolutionBootable hard drive is not attached as first in a multi-harddrive configuration.If attempting to bo

Solving media card reader problemsMedia card will not work in a digital camera after formatting it in Windows.Cause SolutionBy default, Windows will f

Do not know how to remove a media card correctly.Cause SolutionThe computer’s software is used to safely eject the card. In Windows 7, click Start, se

Blank screen (no video).Cause SolutionYou may have a screen blanking utility installed or energysaver features are enabled.Press any key or click the

Blank screen and the power LED flashes Red six times, once every second, followed by a two secondpause, and the computer beeps six times. (Beeps stop

The picture is broken up, rolls, jitters, or flashes.Cause SolutionThe monitor connections may be incomplete or the monitormay be incorrectly adjusted

“Out of Range” displays on screen.Cause SolutionVideo resolution and refresh rate are set higher than what themonitor supports.Restart the computer an

Rear componentsComponent Component1 Access panel 8 (2) USB 3.0 ports2 Access panel latches 9 RJ-45 Gigabit Ethernet port3 Security lock slot 10 (2) US

Fuzzy focus; streaking, ghosting, or shadowing effects; horizontal scrolling lines; faint vertical bars; orunable to center the picture on the screen

Solving audio problemsIf the computer has audio features and you encounter audio problems, see the common causes andsolutions listed in the following

Sound does not come out of the speaker or headphones.Cause SolutionThe application is set to use a different audio device thanspeakers.Some graphics c

There is no sound or sound volume is too low.Cause SolutionThe application is set to use a different audio device thanspeakers.Some graphics cards sup

Printer will not turn on.Cause SolutionThe cables may not be connected properly. Reconnect all cables and check the power cord and electricaloutlet.Pr

Keyboard commands and typing are not recognized by the computer.Cause SolutionKeyboard needs repairs. See the Worldwide Limited Warranty for terms and

Mouse does not respond to movement or is too slow.Cause SolutionMouse may need cleaning. Remove the roller ball cover on the mouse and clean theintern

Solving Hardware Installation ProblemsYou may need to reconfigure the computer when you add or remove hardware, such as an additionaldrive or expansio

Computer will not start.Cause SolutionWrong memory modules were used in the upgrade ormemory modules were installed in the wrong location.1. Review th

Power LED flashes Red ten times, once every second, followed by a two second pause, and the computerbeeps ten times. (Beeps stop after fifth iteration

Positioning the computerThis computer may be shipped with no stand, with a height-adjustable stand, or a tilt/swivel stand. Thecomputer may be placed

Table 8-2 Solving Network Problems (continued)Wake-on-LAN feature is not functioning.Cause SolutionS5 Wake on LAN is disabled (some models). Enable t

Network driver does not detect network controller.Cause SolutionNetwork controller is disabled. 1. Run Computer Setup and enable network controller.2.

Diagnostics reports a failure.Cause SolutionThe cable is not securely connected. Ensure that the cable is securely attached to the networkconnector an

Network controller stops working without apparent cause.Cause SolutionThe files containing the network drivers are corrupted. Reinstall the network dr

NOTE: The memory count will be affected by configurations with the Management Engine (ME)enabled. The ME uses 8MB of system memory in single channel m

Power LED flashes Red five times, once every second, followed by a two second pause, and thecomputer beeps five times. (Beeps stop after fifth iterati

Solving CD-ROM and DVD problemsIf you encounter CD-ROM or DVD problems, see the common causes and solutions listed in thefollowing table or to the doc

Movie will not play in the DVD drive.Cause SolutionMovie may be regionalized for a different country. See the documentation that came with the DVD dri

Recording or copying CDs is difficult or impossible.Cause SolutionWrong or poor quality media type. 1. Try using a slower speed when recording.2. Veri

Solving front panel component problemsIf you encounter problems with devices connected to the front panel, refer to the common causes andsolutions lis

WARNING! If the height-adjustable/recline stand is installed, before laying the computer down forservice, first grasp the sides of the display and rai

Unable to connect to the Internet.Cause SolutionThe CAT5 UTP cable is disconnected. Connect the CAT5 UTP cable between the cable modem andthe computer

Solving software problemsMost software problems occur as a result of the following:●The application was not installed or configured correctly.●There i

Computer will not continue after HP logo screen displays.Cause SolutionSystem files may be damaged. In Windows 7, use recovery media to scan hard driv

9 System backup and recoveryBacking up, restoring, and recovering in Windows 8Your computer includes tools provided by HP and Windows to help you safe

Creating recovery media and backupsRecovery after a system failure is only as good as your most recent backup.1. After you successfully set up the com

Restoring and recovering using Windows 8 tools Windows recovery tools provide access to several options for recovering your system. Choose themethod t

If Windows is responding, use these steps to start Refresh:1. On the Start screen, point to the far-right upper or lower corner of the screen to displ

3. Click Change PC settings in the bottom-right corner of the screen, and then select Generalfrom the PC settings screen.4. Under Remove everything an

Recovery using Windows 8 operating system media (purchased separately)This recovery process requires Windows 8 operating system media, which can be or

Backing up, restoring, and recovering in Windows 7Your computer includes tools provided by HP and Windows to help you safeguard your informationand re

Adjusting the tilt/swivel stand (optional)This stand allows you to tilt the computer forward up to -5 degrees or backward up to +30 degrees toset it t

There are two types of recovery media. To determine which steps to follow for your computer:1. Click the Start button.2. Click All Programs.●If Securi

NOTE: You must use a USB flash drive with a capacity of at least 8 GB.1. Close all open programs.2. Insert the USB flash drive into a USB port on the

After the Windows 7 operating system DVD has been created, create the Driver Recovery DVD:1. Select Start > All Programs > Productivity and Tool

To start System Restore:1. Close all open programs.2. Click the Start button, right-click Computer, and then click Properties.3. Click System protecti

3. Turn on the computer.4. When Windows has loaded, click the Start button, click All Programs.is listed, follow the steps in System Recovery when Win

CAUTION: System Recovery deletes all data and programs you have created or installed. Back upany important data to a CD or DVD or to a USB flash drive

CAUTION: Using a Windows 7 operating system DVD completely erases hard drive contents andreformats the hard drive. All files that you have created and

10 POST error messagesThis appendix lists the error codes, error messages, and the various indicator light and audiblesequences that you may encounter

POST numeric codes and text messagesThis section covers those POST errors that have numeric codes associated with them. The section alsoincludes some

Control panel message Description Recommended action164-MemorySize Error Memory configuration incorrect. 1. Run Computer Setup or Windowsutilities.2.

2 Activating and Customizing theSoftwareNOTE: This chapter provides information for both Windows 7 and Windows 8.Activating and customizing the softwa

Control panel message Description Recommended action304-Keyboard or System Unit Error Keyboard failure. 1. Reconnect the keyboard with computerturned

Control panel message Description Recommended action917-Front Audio Not Connected Front audio connector has been detached orunseated from motherboard.

Control panel message Description Recommended action1801-Microcode Patch Error Processor is not supported by ROM BIOS. 1. Upgrade BIOS to proper versi

Control panel message Description Recommended action2204-Inventory error during MEBx execution BIOS information passed to the MEBxresulted in a failur

Control panel message Description Recommended action2220-USB Key Provisioning file hasmismatch versionProvisioning file contained on the USB key isnot

Control panel message Description Recommended actionNetwork Server Mode Active and NoKeyboard AttachedKeyboard failure while Network ServerMode enable

Interpreting POST diagnostic front panel LEDsThis section covers the front panel LED codes as well as the audible codes that may occur before orduring

Activity Beeps Possible Cause Recommended ActionRed Power LED flashes fourtimes, once every second,followed by a two secondpause. Beeps stop after fif

Activity Beeps Possible Cause Recommended ActionRed Power LED flashes ninetimes, once every second,followed by a two secondpause. Beeps stop after fif

11 Password security and resettingCMOSThis computer supports security password features, which can be established through the ComputerSetup Utilities

© Copyright 2013 Hewlett-PackardDevelopment Company, L.P. The informationcontained herein is subject to changewithout notice.Microsoft and Windows are

Downloading Windows 7 updatesMicrosoft may release updates to the operating system. To help keep the computer running optimally,HP recommends checking

Establishing a setup or power-on passwordTo establish the power-on or setup password features, complete the following steps:1. Turn on or restart the

6. Replace the jumper.7. Replace the access panel.8. Reconnect the external equipment.9. Plug in the computer and turn on power. Allow the operating s

4. Locate, press, and hold the CMOS button in for five seconds.NOTE: Make sure you have disconnected the AC power cord from the wall outlet. The CMOSb

A Power cord set requirementsThe power supplies on some computers have external power switches. The voltage select switch featureon the computer permi

Country-specific requirementsAdditional requirements specific to a country are shown in parentheses and explained below.Country Accrediting Agency C

B SpecificationsDimensions (with stand)HeightWidthDepth16.8 in20.5 in7.7 in42.6 cm52.2 cm19.6 cmApproximate Weight (with stand)19.5 lb – 22.2 lbs 8.83

IndexAaccess panellocked 127removing 41adapter, DisplayPort to HDMIspare part number 18antennaremoving 72antenna kitspare part number 72antenna kit, s

featuresoverview 1flash drive problems 158flashing LEDs 186front bezelremoving 97spare part number 97front components 3front panel problems 159Ggenera

power problems 130power supply 195fan 31removing 86spare part number 86spare part numbers 24power-on password 189printer problems 143problemsaudio 141

System Recovery, Windows 7173system restore pointcreating for Windows 8computer models 164restoring for Windows 8computer models 165system restore poi

We recommend that you register your computer with HP during operating system set up so you canreceive important software updates, facilitate support q

3 Illustrated parts catalogSystem parts12 Chapter 3 Illustrated parts catalog

Item Description Spare part number(1) Front bezel 733500-001(2) Power supply, 200W 733490-001(3) Left I/O panel 733501-001(4) Right panel 733505-001(

Misc partsItem Description Spare part number Heat sink (thermal module) (includes replacement thermal material) (1) For use with the graphics card 7

Item Description Spare part number Assembly kit for touchscreen models without a webcam (includes webcamcover for bezel)733511-001 Antenna kit 73349

Description Spare part number320 GB, 7200 rpm hard drive 639135-001256 GB Solid State Drive (SSD), self-encrypting (SED) 680020-001160-GB solid-state

Item Description Spare part number HP WLAN 802.11 a/b/g/n, 2x2 695915-001(5) Power button board 732490-001(6) Near field communication (NFC) NXP cont

Description Spare partnumberWebcam cable 698211-001Adapter, DisplayPort to VGA 632484-001Adapter, DisplayPort to DVI 662723-001Adapter, DisplayPort to

Spare partnumberDescription698208-001 Power button board cable698210-001 Capacitive strip sensor cable698211-001 Webcam cable698226-001 Height adjustm

About This BookWARNING! Text set off in this manner indicates that failure to follow directions could result in bodilyharm or loss of life.CAUTION: Te

Spare partnumberDescription701427-231 Keyboard, USB, Smartcard, for use in Slovenia701427-251 Keyboard, USB, Smartcard, for use in Russia701427-261 Ke

Spare partnumberDescription724718-161 Keyboard, PS/2, for use in Latin America724718-171 Keyboard, PS/2, for use in Saudi Arabia724718-181 Keyboard, P

Spare partnumberDescription724720-141 Keyboard, USB, for use in Turkey724720-151 Keyboard, USB, for use in Greece724720-161 Keyboard, USB, for use in

Spare partnumberDescription724722-121 Keyboard, wireless with dongle, for use in French Canada724722-131 Keyboard, wireless with dongle, for use in Po

Spare partnumberDescription732506-001 Intel Core i5, 4670s processor (3.3-GHz, 6-MB L3 cache)732507-001 Intel Core i7, 4770s processor (3.1-GHz, 6-MB

Spare partnumberDescription735207-001 Display panel, non-touchscreen models735208-001 Touch panel kit, with integrated touch glass736499-001 Webcam mo

4 Routine care, SATA driveguidelines, and disassemblypreparationThis chapter provides general service information for the computer. Adherence to the p

Generating staticThe following table shows that:●Different activities generate different amounts of static electricity.●Static electricity increases a

Personal grounding methods and equipmentUse the following equipment to prevent static electricity damage to equipment:●Wrist straps are flexible strap

●Conductive foam●Conductive tabletop workstations with ground cord of one-megohm +/- 10% resistance●Static-dissipative table or floor mats with hard t

iv About This Book

●Never cover the ventilation slots on the monitor with any type of material.●Install or enable power management functions of the operating system or o

CAUTION: Use safety glasses equipped with side shields before attempting to clean debris fromunder the keys.●Visible debris underneath or between the

Tools and software RequirementsTo service the computer, you need the following:●Torx T-15 screwdriver●Torx T-15 screwdriver with small diameter shank

●If you are inserting or removing a hard drive, turn off the computer. Do not remove a hard drivewhile the computer is on or in standby mode.●Before h

SATA hard drive cablesSATA data cableAlways use an HP approved SATA 3.0 Gb/s cable as it is fully backwards compatible with the SATA1.5 Gb/s drives.Cu

5 Removal and ReplacementProcedures All-in One (AIO) ChassisThe following sections provide information about disassembling various components of the c

Removing the rear I/O coverDescription Spare part numberRear I/O cover 733504-001▲Push the two tabs down, then rotate and lift the cover off the compu

StandDescription Spare part numberTilt/swivel stand 732509-001Height adjustment stand 698226-001Two stands are available for the computer:●Height-adju

3. Push the base of the stand down (1), and loosen the captive screws securing the stand to the unit(2).4. Lift the stand up and off the computer.38 C

Tilt/swivel stand (optional)To remove the stand:1. Prepare the computer for disassembly (see Preparing to disassemble the computer on page 35).2. Push

Table of contents1 Product features ... 1

4. Lift the stand up and off the computer.Installing an access panel security screwYou may prevent access to internal components and ports by securing

Access panelDescription Spare part numberUpper rear access panel 733502-001The access panel is located on the rear of the computer.The computer has on

2. Slide the access panel latches toward the edges of the unit, then slide the access panel toward thetop of the computer until it slides off the unit

DrivesReplacing a hard disc driveDescription Spare part numberOptical drives DVD±RW drive 657958-001DVD-ROM drive 608394-001Blu-ray BD-RW SuperMulti

One or two 2.5-inch solid state drives (SSDs) or self-encrypting drives (SEDs) may be installed in thecomputer. If a single drive is installed, it mus

3. Pull the latch next to the lower side of the 2.5-inch hard disc drive cage away from the cage torelease it, then slide the cage toward the edge of

Installing a 2.5-inch hard disc drive1. Insert the 2.5-inch hard disc drive into the drive cage.●To install a primary hard disc drive, insert the driv

3. Fasten an upper 2.5-inch hard disc drive securely in place with the four standard screws thatshipped with the drive.4. Position the 2.5-inch drive

Replacing the optical disc driveThe optical disc drive is located above the hard disc drive on the left side of the computer (whenviewed from behind).

4. Pull the latch off the optical disc drive.5. Remove the cover from the adhesive strip on the new latch. Align the two pins on the latch with thehol

Generating static ... 27Preventing electrostatic dama

6. Align the new optical disc drive with the opening in the side of the computer. Push the drive infirmly until it snaps into place.NOTE: The optical

mSATA Solid-State DriveThe mSATA SSD is located near the bottom of the system board. The drive is secured with two Phillipsscrews.NOTE: In the followi

MemoryDescription Spare part number8-GB 689374-0014-GB 689373-0012-GB 689372-001Memory modules are located on the right side of the computer (viewed f

In addition, the computer supports:●1-Gbit, 2-Gbit, and 4-Gbit non-ECC memory technologies●single-sided and double-sided SODIMMS●SODIMMs constructed w

4. To remove a memory module, press outward on the two latches on each side of the SODIMM (1),then pull the SODIMM out of the socket (2).5. To install

BatteryThe RTC battery is located to the lower right of the fan.The battery is located in the memory compartment. The battery that comes with the comp

3. To release the battery from its holder, squeeze the metal clamp that extends above one edge ofthe battery. When the battery pops up, lift it out (1

WLAN moduleDescription Spare part numberHP WLAN 802.11 a/g/n, 2x2 701398-001HP WLAN 802.11 a/b/g/n, 2x2 695915-001The WLAN module is located on the le

5. Lift the module to a 45-degree angle, and then pull it away to remove it from the socket (3).To install the WLAN module, reverse the removal proced

Card reader boardDescription Spare part numberCard reader board 732504-001The card reader board is located on the right side of the system board. You

WLAN module ... 57Card reader board

3. Remove the two Phillips screws (1) that secure the board to the system board.4. Lift the board to a 45-degree angle (1), and then pull it away to r

Optical drive latchDescription Spare part numberOptical drive latch 733509-001The optical drive latch is green and located next to the optical drive b

3. Pull the latch off the side of the optical drive. Two pins secure the latch to the drive.To install the optical drive latch, reverse the removal pr

Heat sink – Graphics board and processorDescription Spare part numberHeat sink for use with graphics board 733488-001Heat sink for use with processor

4. Loosen the two silver captive Torx screws on the heat sink (2), and then lift the heat sink out of thecomputer.To replace the heat sink, reverse th

6. Lift the heat sink out of the computer.CAUTION: To reduce a degradation in thermal performance, be sure not to touch the thermalgrease on the surfa

ProcessorDescription Spare part numberIntel Core i7-4770s (3.1-GHz, 8-MB L3 cache) 732507-001Intel Core i5-4670s (3.1-GHz, 6-MB L3 cache) 732506-001In

Graphics boardDescription Spare part numberAMD Radeon HD 7650A 2-GB MXM discrete graphics board 708866-001The graphics board is secured with two Torx

4. Remove the two Phillips screws that secure the board to the system board.5. Rotate the board upward (1), and then pull it up and away from the conn

Top rear trimDescription Spare part numberTop rear trim 733506-001The top rear trim is located along the top of the back of the computer.To remove the

8 Troubleshooting without diagnostics ... 123Safety and comfort ...

Webcam moduleDescription Spare part numberWebcam module for use in non-touchscreen models 732510-001Webcam module for use in touchscreen models 736499

4. Remove the two Torx screws that secure the webcam module bracket to the computer.5. Rotate the assembly to gain access to the connector on the modu

AntennaDescription Spare part numberAntenna kit 733499-001The antenna route from the WLAN card to transceivers at the top of the computer (transceiver

5. Remove the Torx screws that secures each antenna transceiver to the frame, and then lift thetransceivers off the frame.6. Note the routing path for

Lower rear panelDescription Spare part numberLower rear panel 733503-001The lower rear panel is located under the stand and on the bottom rear of the

4. Remove the screw (1) in the middle of the lower rear panel, and slide the panel downward todetach it from the chassis (2).To replace the lower rear

Fan assemblyDescription Spare part numberFan assembly 733489-001The fan assembly is located near the middle of the computer and is secured with three

7. Remove the fan assembly from the computer (2).To install the fan assembly, reverse the removal procedures.Fan assembly77

SpeakersDescription Spare part numberSpeakers 733514-001The speakers are located at the bottom of the computer. Two separate speakers are each secured

6. Remove two Torx screws (2) that secure the left speaker to the computer.7. Remove two Torx screws (3) that secure the right speaker to the computer

Using HP Recovery Disc operating system discs (select models only) ... 17510 POST error messages ...

Converter boardDescription Spare part numberConverter board 732493-001The converter board is located on the left side of the computer (viewed from beh

6. Remove the two black Torx screws (2) that secure the board to the computer.Be sure to correctly position the jumpers on the converter board for the

NFC sensor boardDescription Spare part numberNFC sensor board 732503-001The NFC sensor board is located just above the right speaker (when viewed from

5. While the board/holder assembly is installed, remove the plastic holder from the board.6. Lift the board enough to gain access to the connectors.7.

VESA mounting plateThe VESA mounting plate is located under the stand and under the lower rear panel.To remove the VESA mounting plate:1. Prepare the

6. Lift the plate left straight up and off the computer (2).To replace the VESA mounting plate, reverse the removal procedures.VESA mounting plate85

Power supplyDescription Spare part numberPower supply, 200W 733490-001The power supply is located in the middle of the computer under the VESA mountin

7. Lift the power supply from the computer (3).To install the power supply, reverse the removal procedures.Power supply87

System boardDescription Spare part numberSystem board for use in models without Windows 8 700624-001System board for use in models with Windows 8 Stan

10. Remove the graphics board (see Graphics board on page 67).11. Remove the WLAN module (see WLAN module on page 57).12. Disconnect all cables from t