HP ProOne 600 G1 Specifications

Browse online or download Specifications for All-in-One workstations HP ProOne 600 G1. HP ProOne 600 G1 Base Model All-in-One PC Specification User Manual

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Summary of Contents

Page 1 - HP ProOne 600 G1 All-in-One

Maintenance & Service GuideHP ProOne 600 G1 All-in-One

Page 3 - About This Book

11. Remove the bracket by removing the Torx screw and then lifting the bracket off the computer.12. Remove the Torx screws that secure the bezel to th

Page 4

13. Lift the bracket from the bezel.To install the front bezel, reverse the removal procedures.Front bezel91

Page 5 - Table of contents

AntennaDescription Spare part numberAntenna kit 698218-001The antenna route from the WLAN card to the top of the computer.To remove the antenna:1. Pre

Page 6

12. Remove the two Torx screws that secure each antenna to the frame.Antenna93

Page 7

13. Note the routing path for each antenna for replacement.To install the antenna, reverse the removal procedures.Display panelDescription Spare part

Page 8

9. Remove the side panels (see Side panels on page 73).10. Remove the front bezel (see Front bezel on page 89).11. Disconnect the backlight cable from

Page 9

14. Disconnect the display cable from the display panel by pressing in on the tabs (1) on the side ofthe connector, and pulling the cable from the con

Page 10

Hard drive and optical drive cables and connectorsDescription Spare part numberOptical drive cable (data and power assembly) 698221-001Hard drive cabl

Page 11 - 1 Product features

11. Remove two Torx screws that secure the hard drive connector or the optical drive connector to thecomputer.12. Remove the cables from the metal cli

Page 12

6 Computer Setup (F10) UtilityComputer Setup (F10) UtilitiesUse Computer Setup (F10) Utility to do the following:●Change factory default settings.●Set

Page 13 - Front components

1 Product featuresOverviewThe HP ProOne 600 G1 All-in-One offers the following features:●Integrated All-in-One form factor●Full HD IPS, LCD display (1

Page 14 - Side components

●Enable or disable removable media boot ability.●Solve system configuration errors detected but not automatically fixed during the Power-On Self-Test

Page 15 - Rear components

Computer Setup—FileNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 6-1 Computer Setup—FileOpt

Page 16 - Positioning the computer

Computer Setup—StorageNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 6-2 Computer Setup—Stor

Page 17 - Software

Table 6-2 Computer Setup—Storage (continued)Storage Options eSATA PortAllows you to set a SATA port as an eSATA port for use with an external drive.

Page 18 - Windows 8

Table 6-2 Computer Setup—Storage (continued)DPS Self-Test Allows you to execute self-tests on ATA hard drives capable of performing the Drive Protect

Page 19 - Downloading Windows 8 updates

Computer Setup—SecurityNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 6-3 Computer Setup—Sec

Page 20 - 3 Illustrated parts catalog

Table 6-3 Computer Setup—Security (continued)Device Security Allows you to set Device Available/Device Hidden (default is Device Available) for:●Embe

Page 21 - Misc parts

Table 6-3 Computer Setup—Security (continued)Master Boot RecordSecurityEnables/disables Master Boot Record (MBR) security.The MBR contains informatio

Page 22 - Keyboards and mice

Table 6-3 Computer Setup—Security (continued)System Security(these options arehardware dependent)Data Execution Prevention (enable/disable) - Helps p

Page 23 - Mass storage devices

Table 6-3 Computer Setup—Security (continued)System Security(continued)OS management of Embedded Security Device (enable/disable) - This option allow

Page 24

●Up to 2 TB Hard Drive, 160 GB Solid State Drive, 256 GB Self-encrypting Solid State Drive, 500GB Self-encrypting Drive, or 1 TB Solid State Hard Driv

Page 25

Table 6-3 Computer Setup—Security (continued)Selecting HP Keys causes the computer boot using the preloaded HP-specific boot keys.Default is HP Keys.

Page 26

Table 6-4 Computer Setup—Power (continued)Hardware PowerManagementSATA Power Management – Enables or disables SATA bus and/or device power management

Page 27

Computer Setup—AdvancedNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 6-5 Computer Setup—Adv

Page 28

Table 6-5 Computer Setup—Advanced (for advanced users) (continued)BIOS Power-On Allows you to set the computer to turn on automatically at a time you

Page 29

Table 6-5 Computer Setup—Advanced (for advanced users) (continued)VGA Configuration Displayed only if there is an add-in video card in the system. Al

Page 30

7 HP PC Hardware DiagnosticsTo help troubleshoot and diagnose failures, use the UEFI-based hardware diagnostic solution that HPincludes on all product

Page 31

After pressing F2, the BIOS sequentially searches three places for the system diagnostics:a. First – a connected USB drive (to download the diagnostic

Page 32

8 Troubleshooting withoutdiagnosticsThis chapter provides information on how to identify and correct minor problems, such as USB devices,hard drive, o

Page 33

●If you recently installed new software, uninstall the software and see if the computer functionsproperly.●Boot the computer to the Safe Mode to see i

Page 34 - 4 Routine care, SATA drive

●Check the Power LED on the front of the computer to see if it is flashing red. The flashing lights areerror codes that will help you diagnose the pro

Page 35 - Generating static

Front componentsComponent Component1 Webcam (optional) with privacy shutter 7 Mute speaker2 Dual microphone array (optional) 8 Reduce volume3 Webcam a

Page 36 - Grounding the work area

Solving general problemsYou may be able to easily resolve the general problems described in this section. If a problem persistsand you are unable to r

Page 37 - Operating guidelines

Cursor will not move using the arrow keys on the keypad.Cause SolutionThe Num Lock key is turned on. Press the Num Lock key. The Num Lock light must b

Page 38 - Routine care

Poor performance.Cause SolutionHard drive fragmented. Defragment hard drive.Program previously accessed did not release reserved memoryback to the sys

Page 39 - Service considerations

Computer powered off automatically and the Power LED flashes Red two times, once every second,followed by a two second pause, and the computer beeps t

Page 40 - Hard Drives

Solving power problemsCommon causes and solutions for power problems are listed in the following table.Power supply shuts down intermittently.Cause So

Page 41 - SATA hard drives

Power LED flashes Red four times, once every second, followed by a two second pause, and thecomputer beeps four times. (Beeps stop after fifth iterati

Page 42 - Cable management

Disk transaction problem.Cause SolutionEither the directory structure is bad or there is a problem witha file.In Windows 7, click Start, expand Comput

Page 43 - 5 Removal and Replacement

Nonsystem disk/NTLDR missing message.Cause SolutionBootable hard drive is not attached as first in a multi-harddrive configuration.If attempting to bo

Page 44

Solving media card reader problemsMedia card will not work in a digital camera after formatting it in Windows.Cause SolutionBy default, Windows will f

Page 45 - Cable management cover

Do not know how to remove a media card correctly.Cause SolutionThe computer’s software is used to safely eject the card. In Windows 7, click Start, se

Page 46

Side componentsComponent Component1 Hard disc drive activity LED 6 Headset/line out jack2 HP 6-in-1 media card reader (optional) 7 Tray-load optical d

Page 47 - Access panel

Blank screen (no video).Cause SolutionYou may have a screen blanking utility installed or energysaver features are enabled.Press any key or click the

Page 48

Blank screen and the power LED flashes Red six times, once every second, followed by a two secondpause, and the computer beeps six times. (Beeps stop

Page 49 - Tilt/swivel stand 732509-001

The picture is broken up, rolls, jitters, or flashes.Cause SolutionThe monitor connections may be incomplete or the monitormay be incorrectly adjusted

Page 50 - Tilt/swivel stand (optional)

“Out of Range” displays on screen.Cause SolutionVideo resolution and refresh rate are set higher than what themonitor supports.Restart the computer an

Page 51

Fuzzy focus; streaking, ghosting, or shadowing effects; horizontal scrolling lines; faint vertical bars; orunable to center the picture on the screen

Page 52 - Lower panel

Solving audio problemsIf the computer has audio features and you encounter audio problems, see the common causes andsolutions listed in the following

Page 53 - VESA mounting adapter

Sound does not come out of the speaker or headphones.Cause SolutionThe application is set to use a different audio device thanspeakers.Some graphics c

Page 54

There is no sound or sound volume is too low.Cause SolutionThe application is set to use a different audio device thanspeakers.Some graphics cards sup

Page 55

Printer will not turn on.Cause SolutionThe cables may not be connected properly. Reconnect all cables and check the power cord and electricaloutlet.Pr

Page 56

Keyboard commands and typing are not recognized by the computer.Cause SolutionKeyboard needs repairs. See the Worldwide Limited Warranty for terms and

Page 57

Rear componentsComponent Component1 Access panel 7 RJ-45 Gigabit Ethernet port2 Access panel latches 8 (2) USB 3.0 ports3 Security lock slot 9 Display

Page 58

Mouse does not respond to movement or is too slow.Cause SolutionMouse may need cleaning. Remove the roller ball cover on the mouse and clean theintern

Page 59

Table 8-1 Solving Hardware Installation Problems (continued)A new device is not recognized as part of the system.Cause SolutionWhen the system advise

Page 60 - 2-GB 689372-001

Power LED flashes Red five times, once every second, followed by a two second pause, and thecomputer beeps five times. (Beeps stop after fifth iterati

Page 61

Solving Network ProblemsSome common causes and solutions for network problems are listed in the following table. Theseguidelines do not discuss the pr

Page 62

Network driver does not detect network controller.Cause SolutionNetwork controller is disabled. 1. Run Computer Setup and enable network controller.2.

Page 63

Diagnostics reports a failure.Cause SolutionThe cable is not securely connected. Ensure that the cable is securely attached to the networkconnector an

Page 64

Network controller stops working without apparent cause.Cause SolutionThe files containing the network drivers are corrupted. Reinstall the network dr

Page 65 - Serial port

NOTE: The memory count will be affected by configurations with the Management Engine (ME)enabled. The ME uses 8MB of system memory in single channel m

Page 66

Power LED flashes Red five times, once every second, followed by a two second pause, and thecomputer beeps five times. (Beeps stop after fifth iterati

Page 67 - Webcam module

Solving CD-ROM and DVD problemsIf you encounter CD-ROM or DVD problems, see the common causes and solutions listed in thefollowing table or to the doc

Page 68

Positioning the computerThis computer may be shipped with no stand, with a height-adjustable stand, or a tilt/swivel stand. Thecomputer may be placed

Page 69 - Converter board

Movie will not play in the DVD drive.Cause SolutionMovie may be regionalized for a different country. See the documentation that came with the DVD dri

Page 70

Recording or copying CDs is difficult or impossible.Cause SolutionWrong or poor quality media type. 1. Try using a slower speed when recording.2. Veri

Page 71 - Graphics heat sink

Solving front panel component problemsIf you encounter problems with devices connected to the front panel, refer to the common causes andsolutions lis

Page 72 - Processor heat sink

Unable to connect to the Internet.Cause SolutionThe CAT5 UTP cable is disconnected. Connect the CAT5 UTP cable between the cable modem andthe computer

Page 73

Solving software problemsMost software problems occur as a result of the following:●The application was not installed or configured correctly.●There i

Page 74 - Processor

Computer will not continue after HP logo screen displays.Cause SolutionSystem files may be damaged. In Windows 7, use recovery media to scan hard driv

Page 75

9 System backup and recoveryBacking up, restoring, and recovering in Windows 8Your computer includes tools provided by HP and Windows to help you safe

Page 76

Creating recovery media and backupsRecovery after a system failure is only as good as your most recent backup.1. After you successfully set up the com

Page 77 - WLAN module

Restoring and recovering using Windows 8 tools Windows recovery tools provide access to several options for recovering your system. Choose themethod t

Page 78

If Windows is responding, use these steps to start Refresh:1. On the Start screen, point to the far-right upper or lower corner of the screen to displ

Page 79 - Graphics board

2 Activating and Customizing theSoftwareNOTE: This chapter provides information for both Windows 7 and Windows 8.Activating and customizing the softwa

Page 80

3. Click Change PC settings in the bottom-right corner of the screen, and then select Generalfrom the PC settings screen.4. Under Remove everything an

Page 81 - Speakers

Recovery using Windows 8 operating system media (purchased separately)This recovery process requires Windows 8 operating system media, which can be or

Page 82 - Fan 698196-001

Backing up, restoring, and recovering in Windows 7Your computer includes tools provided by HP and Windows to help you safeguard your informationand re

Page 83 - Side panels

There are two types of recovery media. To determine which steps to follow for your computer:1. Click the Start button.2. Click All Programs.●If Securi

Page 84

NOTE: You must use a USB flash drive with a capacity of at least 8 GB.1. Close all open programs.2. Insert the USB flash drive into a USB port on the

Page 85 - Power supply

After the Windows 7 operating system DVD has been created, create the Driver Recovery DVD:1. Select Start > All Programs > Productivity and Tool

Page 86

To start System Restore:1. Close all open programs.2. Click the Start button, right-click Computer, and then click Properties.3. Click System protecti

Page 87

3. Turn on the computer.4. When Windows has loaded, click the Start button, click All Programs.is listed, follow the steps in System Recovery when Win

Page 88 - System board

CAUTION: System Recovery deletes all data and programs you have created or installed. Back upany important data to a CD or DVD or to a USB flash drive

Page 89

CAUTION: Using a Windows 7 operating system DVD completely erases hard drive contents andreformats the hard drive. All files that you have created and

Page 90

Downloading Windows 7 updatesMicrosoft may release updates to the operating system. To help keep the computer running optimally,HP recommends checking

Page 91

10 POST error messagesThis appendix lists the error codes, error messages, and the various indicator light and audiblesequences that you may encounter

Page 92

POST numeric codes and text messagesThis section covers those POST errors that have numeric codes associated with them. The section alsoincludes some

Page 93

Control panel message Description Recommended action164-MemorySize Error Memory configuration incorrect. 1. Run Computer Setup or Windowsutilities.2.

Page 94

Control panel message Description Recommended action304-Keyboard or System Unit Error Keyboard failure. 1. Reconnect the keyboard with computerturned

Page 95 - Card reader board

Control panel message Description Recommended action917-Front Audio Not Connected Front audio connector has been detached orunseated from motherboard.

Page 96

Control panel message Description Recommended action1801-Microcode Patch Error Processor is not supported by ROM BIOS. 1. Upgrade BIOS to proper versi

Page 97 - Power button board

Control panel message Description Recommended action2204-Inventory error during MEBx execution BIOS information passed to the MEBxresulted in a failur

Page 98

Control panel message Description Recommended action2220-USB Key Provisioning file hasmismatch versionProvisioning file contained on the USB key isnot

Page 99

Control panel message Description Recommended actionNetwork Server Mode Active and NoKeyboard AttachedKeyboard failure while Network ServerMode enable

Page 100

Interpreting POST diagnostic front panel LEDsThis section covers the front panel LED codes as well as the audible codes that may occur before orduring

Page 101 - Front bezel

We recommend that you register your computer with HP during operating system set up so you canreceive important software updates, facilitate support q

Page 102 - Antenna kit 698218-001

Activity Beeps Possible Cause Recommended ActionRed Power LED flashes fourtimes, once every second,followed by a two secondpause. Beeps stop after fif

Page 103

Activity Beeps Possible Cause Recommended ActionRed Power LED flashes ninetimes, once every second,followed by a two secondpause. Beeps stop after fif

Page 104 - Display panel

11 Password security and resettingCMOSThis computer supports security password features, which can be established through the ComputerSetup Utilities

Page 105

Establishing a setup or power-on passwordTo establish the power-on or setup password features, complete the following steps:1. Turn on or restart the

Page 106

6. Replace the jumper.7. Replace the access panel.8. Reconnect the external equipment.9. Plug in the computer and turn on power. Allow the operating s

Page 107

4. Locate, press, and hold the CMOS button in for five seconds.NOTE: Make sure you have disconnected the AC power cord from the wall outlet. The CMOSb

Page 108

A Power cord set requirementsThe power supplies on some computers have external power switches. The voltage select switch featureon the computer permi

Page 109

Country-specific requirementsAdditional requirements specific to a country are shown in parentheses and explained below.Country Accrediting Agency C

Page 110

B SpecificationsDimensions (with stand)HeightWidthDepth16.8 in20.5 in7.7 in42.6 cm52.2 cm19.6 cmApproximate Weight (with stand)19.5 lb – 22.2 lbs 8.83

Page 111 - Computer Setup—File

IndexSymbols/Numerics2nd hard drive cablespare part number 15Aaccess panellocked 121removing 37adapter, DisplayPort to HDMIspare part number 16antenna

Page 112 - Computer Setup—Storage

© Copyright 2013 Hewlett-PackardDevelopment Company, L.P. The informationcontained herein is subject to changewithout notice.Microsoft and Windows are

Page 113

3 Illustrated parts catalogSystem partsItem Description Spare part number(1) Front bezel with camera lens 732487-001(2) Power supply, 180-W 732494-001

Page 114

fan sink assemblyspare part number 11fan, power supply 29featuresoverview 1flash drive problems 151flashing LEDs 179front bezelremoving 89spare part n

Page 115 - Computer Setup—Security

power supply 188fan 29removing 75spare part number 75spare part numbers 23power-on password 182printer problems 137problemsaudio 135CD-ROM or DVD 149f

Page 116

system restore pointcreating for Windows 8computer models 157restoring for Windows 8computer models 158system restore points, creatingWindows 7 162Sys

Page 117

Item Description Spare part number(3) Left side panel 732489-001(4) Right side panel 698193-001(5) Standard stand assembly 732509-001 Height adjustm

Page 118

Item Description Spare part number(4) Fan 698196-001(5) Serial port assembly 698212-001(6) Speakers (left and right) 698197-001 Label for use in mode

Page 119

Description Spare part numberUSB, optical 674316-xx1USB, laser 674318-xx1Mass storage devicesDescription Spare part numberOptical drive (does not incl

Page 120 - Computer Setup—Power

BoardsItem Description Spare part number(1) Webcam module 732510-001(2) Converter board 732493-001(3) AMD Radeon HD 7650A 2-GB MXM discrete graphics b

Page 121

Cables Description Spare partnumber(1) Power button board cable 698208-001(2) Backlight cable 732496-001(3) Optical drive cable (data and power assemb

Page 122 - Computer Setup—Advanced

Sequential part number listingSpare partnumberDescription450712-001 Grommet, hard drive isolation487562-001 DisplayPort cable603250-001 Adapter, Displ

Page 123

Spare partnumberDescription698201-001 Heat sink (thermal module) for use with the processor (includes replacement thermal material)698206-001 Converte

Page 124

Spare partnumberDescription701427-121 Keyboard, USB, Smartcard, for use in French Canada701427-131 Keyboard, USB, Smartcard, for use in Portugal701427

Page 125 - 7 HP PC Hardware Diagnostics

Spare partnumberDescription701671-101 Keyboard, USB, Smartcard, CCID, for use in Switzerland701671-111 Keyboard, USB, Smartcard, CCID, for use in Swed

Page 126

About This BookWARNING! Text set off in this manner indicates that failure to follow directions could result in bodilyharm or loss of life.CAUTION: Te

Page 127 - 8 Troubleshooting without

Spare partnumberDescription724718-001 Keyboard, PS/2, for use in the United States724718-031 Keyboard, PS/2, for use in the United Kingdom724718-041 K

Page 128 - Helpful hints

Spare partnumberDescription724718-KD1 Keyboard, PS/2, for use in South Korea724718-L31 Keyboard, PS/2, for use with International English724720-001 Ke

Page 129

Spare partnumberDescription724720-D61 Keyboard, USB, for use in India724720-DE1 Keyboard, PS/2, for use in French Arabia724720-KD1 Keyboard, USB, for

Page 130 - Solving general problems

Spare partnumberDescription730323-AB1 Keyboard, wireless with mouse and dongle, for use in Taiwan730323-B41 Keyboard, wireless with mouse and dongle,

Page 131

4 Routine care, SATA driveguidelines, and disassemblypreparationThis chapter provides general service information for the computer. Adherence to the p

Page 132

Generating staticThe following table shows that:●Different activities generate different amounts of static electricity.●Static electricity increases a

Page 133

Personal grounding methods and equipmentUse the following equipment to prevent static electricity damage to equipment:●Wrist straps are flexible strap

Page 134 - Solving power problems

●Conductive foam●Conductive tabletop workstations with ground cord of one-megohm +/- 10% resistance●Static-dissipative table or floor mats with hard t

Page 135 - Solving hard drive problems

●Never cover the ventilation slots on the monitor with any type of material.●Install or enable power management functions of the operating system or o

Page 136

CAUTION: Use safety glasses equipped with side shields before attempting to clean debris fromunder the keys.●Visible debris underneath or between the

Page 137

iv About This Book

Page 138

Tools and software RequirementsTo service the computer, you need the following:●Torx T-15 screwdriver●Torx T-15 screwdriver with small diameter shank

Page 139 - Solving display problems

●If you are inserting or removing a hard drive, turn off the computer. Do not remove a hard drivewhile the computer is on or in standby mode.●Before h

Page 140

SATA hard drive cablesSATA data cableAlways use an HP approved SATA 3.0 Gb/s cable as it is fully backwards compatible with the SATA1.5 Gb/s drives.Cu

Page 141

5 Removal and ReplacementProcedures All-in One (AIO) ChassisThe following sections provide information about disassembling various components of the c

Page 142

5. If the height adjustable/recline stand is installed, before laying the computer down for service,position the computer vertically by grasping the s

Page 143

Removing the rear I/O coverDescription Spare part numberRear I/O cover 732492-0011. If a cable lock is installed on the rear of the unit, remove the l

Page 144

3. Hold the cable management cover under the cables, align the cover hooks with the slots in thestand, and then insert the cover and slide it down.Ins

Page 145 - Solving audio problems

Access panelDescription Spare part numberUpper rear access panel 698194-001The computer has one main rear access panel that allows access to internal

Page 146

3. To replace the access panel, hold the panel at a 90-degree angle, place the top into the guides inthe chassis, and then press down to align it with

Page 147 - Solving printer problems

StandDescription Spare part numberTilt/swivel stand 732509-001Height adjustment stand 698226-001Two stands are available for the computer:●Height-adju

Page 148

Table of contents1 Product features ... 1

Page 149

3. Lift the stand up and off the computer.Tilt/swivel stand (optional)To remove the stand:1. Prepare the computer for disassembly (see Preparing to di

Page 150

3. Push the base of the stand down (1), and loosen the captive screws securing the stand to the unit(2).4. Lift the stand up and off the computer.Stan

Page 151

Lower panelDescription Spare part numberLower rear access panel 732488-001The lower panel is located under the stand and on the bottom part of the com

Page 152

VESA mounting adapterThe VESA mounting adapter is located under the stand.To remove the VESA mounting adapter:1. Prepare the computer for disassembly

Page 153 - Solving Network Problems

6. Slide the adapter to the left (2), and then lift it off the chassis (3).To replace the VESA mounting adapter, reverse the removal procedures.44 Cha

Page 154

DrivesReplacing the hard disc drive with a 3.5-inch hard disc drive or asingle 2.5-inch driveDescription Spare part numberOptical drives DVD±RW drive

Page 155

If you choose to install an optional 2.5-inch solid state drive (SSD) or self-encrypting drive (SED), youwill need a drive adapter. The drive adapter

Page 156 - Solving memory problems

4. Lift the latch on one side of the hard disc drive cage and pull the hard disc drive out of the cage.5. Remove the four mounting screws from the har

Page 157

The optical drive data cable connects to the SATA3 and SATA PWR3 system board connectors.NOTE: The drive bracket is not spared. When replacing an opti

Page 158 - Solving processor problems

4. Remove the two screws securing the optical disc drive bracket to the drive.In install the drive, reverse the removal procedures.NOTE: The optical d

Page 159

Preventing electrostatic damage to equipment ... 25Personal grounding methods and equipment

Page 160

MemoryDescription Spare part number8-GB 689374-0014-GB 689373-0012-GB 689372-001Memory modules are located on the right side of the computer (viewed f

Page 161

The system will automatically operate in single channel mode, dual channel mode, or flex mode,depending on how the SODIMMs are installed. Refer to the

Page 162

4. To remove a memory module, press outward on the two latches on each side of the SODIMM (1),then pull the SODIMM out of the socket (2).5. To install

Page 163

BatteryThe RTC battery is located to the lower right of the fan.The battery is located in the memory compartment. The battery that comes with the comp

Page 164 - Solving software problems

NOTE: The lifetime of the lithium battery can be extended by plugging the computer into a live ACwall socket. The lithium battery is only used when th

Page 165

Serial portDescription Spare part numberSerial port 698212-001The serial port is located near the bottom of the computer below the hard drive. It is s

Page 166 - 9 System backup and recovery

6. Remove the cable from its routing path (3), and remove the serial port assembly from thecomputer.To install the serial port, reverse the removal pr

Page 167

Webcam moduleDescription Spare part numberWebcam module 732510-001On products that ship with a webcam module, the module is located at the top of the

Page 168 - Using Windows 8 Refresh

3. Remove the two Torx screws that secure the webcam module bracket to the computer.4. Rotate the assembly to gain access to the connector on the modu

Page 169 - Using Windows 8 Reset

Converter boardDescription Spare part numberConverter board 732493-001The converter board is located on the left side of the computer (viewed from beh

Page 170

Webcam module ... 57Converter board ..

Page 171

4. Remove the two black Torx screws (2) that secure the board to the computer.Note the converter board jumper settings labeled on the chassis (3). Be

Page 172 - Creating recovery media

Heat sink – Graphics board and processorDescription Spare part numberHeat sink for use with graphics board 698214-001Heat sink for use with processor

Page 173

4. Loosen the two silver captive Torx screws on the heat sink (2), and then lift the heat sink out of thecomputer (3).CAUTION: Remove heat sink retain

Page 174

4. In the order indicated on the heat sink, loosen the four silver captive Torx screws (1) – (4), andthen lift the heat sink out of the computer (5).C

Page 175 - System Restore

ProcessorDescription Spare part numberIntel Core i7-4770s (3.1-GHz, 8-MB L3 cache) 732507-001Intel Core i5-4670s (3.1-GHz, 6-MB L3 cache) 732506-001In

Page 176 - System Recovery

To install a new processor:1. Place the processor in its socket and close the retainer. Make sure the slot in the processor fits intothe post on the s

Page 177

mSATA Solid-State DriveThe mSATA SSD is located on the bottom of the system board. The drive is secured with two Phillipsscrews.NOTE: In the following

Page 178

WLAN moduleDescription Spare part numberHP WLAN 802.11 a/g/n, 2x2 701398-001HP WLAN 802.11 a/b/g/n, 2x2 695915-001The WLAN module is located on the le

Page 179

7. Remove the Phillips screw (2) that secures the module to the computer.8. Lift the module to a 45-degree angle (1), and then pull it away to remove

Page 180 - 10 POST error messages

Graphics boardDescription Spare part numberAMD Radeon HD 7650A 2-GB MXM discrete graphics board 708866-001The graphics board is secured with two Torx

Page 181

Solving general problems ... 120Solving power probl

Page 182

5. Rotate the board upward (2), and then pull it up and away from the connector to remove it fromthe computer (3).To replace the graphics board, rever

Page 183

SpeakersDescription Spare part numberSpeakers 698197-001On products that ship with speakers, the speakers are located at the bottom of the computer. T

Page 184

FanDescription Spare part numberFan 698196-001The fan is located near the middle of the computer and is secured with three Torx screws. You have torem

Page 185

NOTE: To avoid damaging the rubber screw grommets installed around the captive screws, wheninstalling the fan, push down on the fan assembly before yo

Page 186

7. Rotate the panel out and off of the computer (2).NOTE: The removal and replacement procedures are similar for both panels.To install the side panel

Page 187

Power supplyDescription Spare part numberPower supply, 180-W 732494-001The power supply is located at the middle, bottom of the computer. It is secure

Page 188

5. Remove the two Torx screws (1) that secure the power connector to the computer, and then lift theconnector from atop the speaker (2).6. Disconnect

Page 189

8. Slide the power supply downward and out of the bracket that houses it.To install the power supply, reverse the removal procedures.Power supply77

Page 190

System boardDescription Spare part numberSystem board for use in models without Windows 8 700629-001System board for use in models with Windows 8 Stan

Page 191

11. Remove the cable mounting bracket by removing the Torx screw (1), and then sliding it up (2)and lifting it out of the computer.12. Remove the two

Page 192

Interpreting POST diagnostic front panel LEDs ... 17911 Password security and

Page 193

13. Rotate the side bracket up and off the computer.14. Remove the eight remaining Torx screws that secure the system board to the computer.80 Chapter

Page 194

15. Slide the system board toward the top of the computer, and then lift the board up and out of thecomputer.To install the system board, reverse the

Page 195

When replacing the system board, be sure to route the cables correctly. See the following images forcable routing.Route the following cables from unde

Page 196 - A Power cord set requirements

Route the following cables from under the power supply:●Power button board●Hard drive data (SATA)●Hard drive power●Hood sensorUpdating the display pan

Page 197 - Country-specific requirements

Updating SMBIOS InformationWhen replacing the system board, you must reprogram the SMBIOS information on the affectedcomputer. Failure to reprogram th

Page 198 - B Specifications

Card reader boardDescription Spare part numberCard reader board 732504-001The card reader board is located on the right side of the system board. It i

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3. Remove the two Phillips screws (1) that secure the board to the system board.4. Lift the board to a 45-degree angle (1), and then pull it away to r

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Power button boardDescription Spare part numberPower button board 732490-001The power button board is located on the bottom left corner of the compute

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8. Remove the Torx screw (1) that secures the Mylar that covers the power button board, and then liftthe Mylar from the computer (2).NOTE: On some mod

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Front bezelDescription Spare part numberFront bezel 732487-001The front bezel is located on the front of the computer and is secured to the main syste

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