HP ProDesk 600 G3 Base Model Microtower PC User Manual Page 83
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Line-in jack is not functioning properly.
Cause Solution
Jack has been recongured in the audio driver or application
software.
In the audio driver or application software, recongure the jack or
set the jack to its default value.
There is no sound or very weak sound is detected by the headset microphone.
Cause Solution
The incorrect style of headset is being used. The front headset jack supports only Cellular Telephone
Industries Association (CTIA) style headsets. Open Mobile
Terminal Platform (OMTP) style headsets are not
supported. These styles of headsets dier by the way that the
microphone signals are oriented on the connector. To solve the
issue, use a CTIA style headset or a commercially available
adapter that will convert from OMTP to CTIA signaling.
There is no sound or sound volume is too low.
Cause Solution
The application is set to use a dierent audio device than
speakers.
Some graphics cards support audio over the DisplayPort
connection (if applicable), so multiple audio devices may be listed
in Device Manager. Make sure the correct device is being used.
To access Device Manager in Windows 7, click Start, select Control
Panel, and then select Device Manager.
To access Device Manager in Windows 10, type device
manager in the taskbar search box, and then select Device
Manager from the list of applications.
Some applications can select which audio output device is used. Make sure the application has selected the correct audio device.
The operating system controls may be set to use a dierent audio
device as the default output device than what is expected.
Set the operating system to use the correct audio device.
Solving printer problems
If you encounter printer problems, see the documentation that came with the printer and to the common
causes and solutions listed in the following table.
Printer will not print.
Cause Solution
Printer is not turned on and online. Turn the printer on and make sure it is online.
The correct printer drivers for the application are not installed. 1. Install the correct printer driver for the application.
2. Try printing using the MS-DOS command:
DIR C:\ > [printer port]
where [printer port] is the address of the printer being
used. If the printer works, reload the printer driver.
Solving printer problems 75
- Maintenance and Service Guide 1
- About This Book 3
- Table of contents 5
- 1 Product features 9
- Front panel components 10
- Rear panel components 11
- Non-vPro systems 12
- 2 Illustrated parts catalog 13
- Computer major components 7 15
- Miscellaneous parts 16
- Miscellaneous parts 9 17
- Miscellaneous parts 11 19
- Generating static 21
- Grounding the work area 22
- Operating guidelines 23
- Routine care 24
- Service considerations 25
- Cables and connectors 26
- Hard Drives 26
- Lithium coin cell battery 26
- SATA hard drives 27
- SMART ATA drives 27
- Preparation for disassembly 28
- Access panel 29
- Dust lter 30
- Front bezel 31
- Internal drive bezel 32
- Card reader module 34
- Hood sensor module 35
- Serial port module 36
- Hard drives 38
- Optical drives 41
- Optical drives 35 43
- Drive cage 44
- Memory module 45
- Expansion card 46
- Expansion card 39 47
- Power supply 49
- Fan-sink 50
- Fan-sink 43 51
- Processor 52
- System board 53
- Computer Setup–Main 57
- Computer Setup—Security 59
- Computer Setup—Advanced 61
- Safety and comfort 67
- Helpful hints 68
- Solving general problems 69
- Solving general problems 63 71
- Solving power problems 73
- Solving hard drive problems 74
- Solving display problems 77
- Solving display problems 71 79
- Solving audio problems 81
- Solving printer problems 83
- Solving network problems 88
- Solving network problems 81 89
- Solving network problems 83 91
- Solving memory problems 92
- Solving software problems 96
- 10 System backup and recovery 110
- Using Windows tools 111
- Restore and recovery 111
- Creating recovery media 114
- Backing up your information 116
- System Recovery 117
- System Restore 117
- A Battery replacement 121
- B Statement of Volatility 124
- C Power cord set requirements 125
- Country-specic requirements 126
- D Specications 127
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