HP EliteDisplay S140u 14-inch USB Portable Monitor User Manual download pdf (Page 19)

4 Finding More Information

Product Support

NOTE: The monitor user guide and latest drivers are available at http://www.hp.com/support.

If the information provided in the guide does not address your questions, you can contact support. For

U.S. support, go to

http://www.hp.com/go/contactHP.

For worldwide support, go to

http://welcome.hp.com/country/us/en/wwcontact_us.html. Here you can:

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Chat online with an HP technician

NOTE: When support chat is not available in a particular language, it is available in English.

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Find support telephone numbers

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Locate an HP service center

Preparing to Call Technical Support

If you cannot solve a problem with the monitor, you may need to call technical support. Have the

following information available when you call:

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Monitor model number

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Monitor serial number

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Purchase date on invoice

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Conditions under which the problem occurred

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Error messages received

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Hardware configuration

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Name and version of the hardware and software you are using

Locating the Rating Labels

The rating labels on the monitor provide the spare part number, product number, and serial number.

You may need these numbers when contacting HP about the monitor model. The rating labels are

located on the bottom of the monitor. To see them, you must remove the protective cover.

1. Open the protective cover and lay the monitor and cover on a flat surface.

2. Gently pull the case away from the monitor.

For instructions, see

Attaching the Protective Cover on page 4.

Product Support 13

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HP EliteDisplay S140u 14-inch USB Portable Monitor User Manual Page 19