HP DreamColor Z27x Studio Display User Manual Page 70

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  • TROUBLESHOOTING
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Product Support
For additional information on using your all-in-one, go to http://www.hp.com/support. Select your
country or region, select Troubleshooting, and then enter your model in the search window and click
the Go button.
NOTE: The monitor user guide, reference material, and drivers are available at http://www.hp.com/
support.
If the information provided in the guide does not address your questions, you can contact support. For
U.S. support, go to
http://www.hp.com/go/contactHP. For worldwide support, go to
http://welcome.hp.com/country/us/en/wwcontact_us.html.
Here you can:
Chat online with an HP technician
NOTE: When support chat is not available in a particular language, it is available in English.
Find support telephone numbers
Locate an HP service center
Preparing to Call Technical Support
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call
technical support. Have the following information available when you call:
Monitor model number
Monitor serial number
Purchase date on invoice
Conditions under which the problem occurred
Error messages received
Hardware configuration
Name and version of the hardware and software you are using
62 Appendix B Support and Troubleshooting
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