HP AMP 100 Printer User Manual download pdf

Date of Request: / / 2

〒

TEL:

FAX:

Always Once a day Once a week

Others (　　　　　　　　　　　　　　　　　　　 )

NO Warranty Power adapter Power cord Power cable Mouse

Keyboard

CD (　　) pieces DVD (　　) pieces

SIM card Stylus pen

Cradle

Windows 7 8 8.1 10

Edition:

Home Premium

Professional Enterprise Ultimate

Pro RT Home

32 bit / 64 bit: 32 bit 64 bit DON'T Know

NO YES RAID setting NO YES

What's the setting (　　　　　　　　　　　　　)

Released / No setting

Post Power-On (　　　　　　　　　　　　　　　　　　　　　　　　　　　)

　This includes hard drives, ROM chips, flash cards, etc.　HP is not responsible for the restoration or reinstallation of any programs.

　 Computers sent in for repair may have the operating system, programs erased from the hard drive and HP does not accept responsibility for data recovery.

　or an application is suspected to be the cause in the process of troubleshooting, we will restore the PC OS to factory default(format the PC Harddrive).

　etc will be deleted and set to factory default.　We can't restoration and compensation.　HP does not accept responsibility for data recovery.

　 the issue with your unit.　Always return the battery with your unit.　Please list any accessories being sent with the computer in the [Accessories Included?] section above.

　 payable by the customer if the defective is deemed as a result of accidental damage, misuse, liquid spills, abuse, improper or inadequate maintenance, or other external causes.

　Operating System Installation Request (additional ¥3,000 yen (tax exc

luded))

　※ Please check the box at the left if you want the operating system installed when we ship back the repaired unit by pay a fee.

*1: Please fill in the 10-digits repair receipt No. from 5.

*2 / *3 / *4 / *5: If you have called our agents and a ticked No. was provided to you, only brief description is required for these sections.

*6: In order to prevent any loss of the accessory parts, Include accessories ONLY if it would help the technician determine the issue with your unit.

*7: If this form is not signed by the customer him/herself,

we will document it in the repair report and DO NOT accept, DO NOT repair the product/s, and will send the product/s back to the customer without any repair action.

Ver.1.0

I hereby agree to the above terms and authorize HP to perform

services/repairs to the product I send.

I also agree to the terms and conditions within this Agreement.

Customer Signature (by yourself):

■ If the product/s is under valid HP warranty (standard warranty, Care Pack, Contract), we will incur the cost associated with the repair.　The repair cost is

■ For repair is not under warranty coverage with a service fee and the product picture or picture of damaged part is required for insurance claim. Please take the photo by yourself.

■ Your product/s will be returned to you if there’s no reply from you 30 days after an estimate of cost for repair is provided to you.

■ A 4000 yen(tax excluded) diagnostic fee is payable 30 days after an estimate of cost for repair is provided to you or you request a service cancelation.

■ For HDD/SSD replacement that is not under warranty coverage with a service fee, we will NOT install operating system prior shipping back the unit. You can install it by yourself.

luded))

■ Screen protection film, the machine label, seals and or any customized label may be removed during repair and may NOT be restored.

Windows administrator’s accout

Administrator account username:

Password to administrator’s accout:

【Important】Please read the following terms and conditions carefully, and acknowledge with your signature below.

■ There is a potential for data loss in the process of repair.　Please remember to backup your data.

■ Settings and configurations may be changed in order to repair customer’s product/s.

■ If we identified the issue is caused by an application,

■ After reimaging the PC, all data, application, setting and configuration,

■ When it's necessary to replace the HDD / SSD, or restore the PC operating system, we’ll NOT send a notice in advance.　Thanks for your understanding.

■ If my number is included in digital data, we can't accept the repair product/s.

■ Remove any external options or accessories that would be subject to loss during the repair or replacement process. Include accessories ONLY if it would help the technician determine

Repair

Product/s

Information

Others (　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　　 )

vPro setting

BIOS Password

DriveLock (Master Password:　　　　　　　　　　　　　　　User Password:　　　　　　　　　　　　　　)

Accessories Included ?

Factory OS Configuration

Others (　　　　　　　　　　　　　　　　　　　　　　 )

Others(　　　　　　　　　　　　　　　　　　　　)

Email:

What is the issue with our product/s?

(be as detailed as possiable about the

symptom)

Since when ?

Is the issue only occurring under any

special circumstances or conditions?

Frequency of the symptom？

　Repair Reicept No.

　Name

　Department name

　Address

　Contact

Customer

Information

　Company name

HP JP Repair Request Form

Please fill out the contact detail and shipping address in [Customer Information] below.　

※ Below, If the shipping address is different than the address in [Customer Information], you must check at the left.　Before you send your product/s to us for repair.

　Please take a moment to complete forms: [HP JP Repair Request Form] and [HP JP Repair Shipping Information Change Form].　Then send them with the product/s.

※ If repair is not under warranty coverage with a service fee, check on the left,

　Please complete forms: [HP JP Repair Request Form] and [HP JP Repair Request for Charged Service Form].　And send forms with the product/s.