HP LA2006x User Manual download pdf (Page 37)

A Troubleshooting

Solving Common Problems

The following table lists possible problems, the possible cause of each problem, and the

recommended solutions.

Problem Possible Cause Solution

Screen is blank. Power cord is disconnected. Connect the power cord.

Power button on front panel of

the monitor is turned off.

Press the front panel power button.

NOTE: If pressing the power button has no

effect, press and hold the power button for 10

seconds to disable the power button lockout

feature.

Video cable is improperly

connected.

Connect the video cable properly. Refer to

Setting

Up the Monitor on page 5 for more information.

Screen blanking is active. Press any key on the keyboard or move the mouse

to inactivate the screen blanking utility.

Screen image appears distorted; text

is fuzzy or blurred; image quality is

degraded.

The computer’s graphics card

resolution is set lower or

higher than the monitor’s

native resolution.

Set the computer’s display resolution to the same

mode as the monitor’s recommended native

screen resolution to provide the best picture

quality.

Image appears blurred, indistinct, or

too dark.

Brightness and contrast are

too low.

Press the OK/auto button on the front panel. If this

does not correct the image, press the Menu button

to open the OSD Menu, and adjust the brightness

and contrast scales as needed.

Image is not centered Position may need

adjustment.

Press the Menu button to access the OSD menu.

Select Image Control/Horizontal Position or

Vertical Position to adjust the horizontal or vertical

position of the image.

Check Video Cable is displayed on

screen.

Monitor video cable is

disconnected.

Connect the appropriate video cable (DisplayPort,

DVI, or VGA) between the computer and monitor.

Be sure that the computer power is off while

connecting the video cable.

Input Signal Out of Range. Change

Settings to 1600 x 900 @ 60Hz

(LA2006x model) OR Input Signal

Out of Range. Change Settings to

1920 x 1080 @ 60Hz (LA2206x and

LA2306x models).

Video resolution and/or

refresh rate are set higher

than what the monitor

supports.

Restart the computer and enter Safe Mode.

Change the settings to a supported setting (see

Recognizing Preset Display Resolutions

on page 35). Restart the computer so that the

new settings take effect.

The monitor is off but it did not seem

to enter into a low-power sleep mode.

The monitor's power saving

control is disabled.

In the monitor's OSD menu, select Management >

Power Saver. The control should be set to On to

allow the monitor to enter into low-power modes.

OSD Lockout is displayed. The monitor's OSD Lockout

function is enabled.

Press and hold the Menu button for 10 seconds to

disable the OSD Lockout function.

Power Button Lockout is displayed. The monitor's Power Button

Lockout function is enabled.

Press and hold the Power button for 10 seconds to

unlock the power button function.

ENWW Solving Common Problems 29

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HP LA2006x User Manual Page 37

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