HP DL785 - ProLiant - G5 User's Guide

HP ProLiant DL785 Server User GuideUser GuideHP Part Number: AH233-9003BPublished: September 2009Edition: 3

StatusColorDescriptionItemNIC not usedNOTE: Rear panel NIC can show linkor activity while in standby mode.OffNIC 2 LED5Linked to the networkSolid gree

Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien,die mit einem CSR-Ersatzteil geliefert werden, können

een CSR-onderdeel, verzendt HP dat onderdeel rechtstreeks naar u, zodat u het defecte onderdeeldaarmee kunt vervangen. Er zijn twee categorieën CSR-on

com a documentação correspondente no material de transporte fornecido. Caso não o faça, a HPpoderá cobrar a reposição. Para as peças de reparo feito p

Customer Self Repair 103

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A Acronyms and abbreviationsABEND abnormal endACU Array Configuration UtilityADU Array Diagnostics UtilityAMD Advanced Micro DevicesASR Automatic Serv

UID unit identificationUPS uninterruptible power systemUSB universal serial busVCA Version Control Agent106 Acronyms and abbreviations

IndexAaccess panelremoval, 32ACU (Array Configuration Utility), 64ADU (see Array Diagnostic Utility (ADU))Array Configuration Utility (see AC (Array C

power supply, 16rear, 15System Insight Display, 10MManagement Agents, 65management tools, 65–67modifications, 88Ooperating systeminstalling, 29operati

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system attributes. The System Insight Display LEDs identify components experiencing an error,event, or failure.CAUTION: Do not block airflow by pushin

*AH233-9003B*Printed in the US

ComponentLEDProcessorPROCESSOR/MEMORY BOARD XPROC XProcessor DIMM boardPROCESSOR/MEMORY BOARD XBOARD XSAS and SATA hard drive LEDsStatusColorDescripti

InterpretationFault/UID LED(amber/blue)Online/activity LED(green)The drive is online, but is not currently active.OffOnCAUTION: Do not remove the driv

DescriptionItemDIMM slot 6C6DIMM slot 7D7DIMM slot 8D8Processor socket9Rear panel componentsDescriptionItemNIC connector 11Keyboard connector2USB conn

DescriptionItemFan 518Fan 619Rear panel LEDs and buttonsStatusLED ColorDescriptionItemActivatedSolid blueUID1Server remotely managedFlashing blueDeact

Power supply LEDStatusColorNo ac powerOffac power; standby power onBlinking greenFull power on; normal operationSolid greenPower supply failureBlinkin

DescriptionItemFan 14System maintenance switch SW65System maintenance switch SW16SPI Board7PCI Express x8 non-hot-plug expansion slot 118PCI Express x

Combo PCIe/HTx I/O backplaneDescriptionItemBlank slot3HyperTransport non-hot-plug expansion slot 84PCI Express x4 non-hot-plug expansion slot 75PCI Ex

FunctionSwitchDescriptionPositionSystem configuration can be changedOffConfiguration lock2System configuration is lockedOnReserved—Reserved3Reserved—R

© Copyright 2008–2009 Hewlett-Packard Development Company, L.P.The information contained herein is subject to change without notice. The only warranti

System maintenance switch (SW1)CAUTION: All supported AMD Opteron quad-core processors 3.1 GHz or greater and allsupported AMD Opteron six-core proces

Table 1-2 Battery health and BBWC status LED patterns (continued)InterpretationLED 4 patternLED 3 patternThe battery pack is below the minimum charge

DescriptionItemFan 11Fan 22Fan 33Fan 44Fan 55Fan 6622 Component identification

2 SetupIn this section• “Optional installation services” (page 23)• “Rack planning resources” (page 23)• “Optimum environment” (page 24)• “Rack warnin

If you intend to deploy and configure multiple servers in a single rack, refer to the white paperon highdensity deployment at the HP website(http://ww

The maximum recommended ambient operating temperature (TMRA) for most server productsis 35°C (95°F).CAUTION: Follow these guidelines to reduce the ris

For electrical power ratings on options, refer to the product rating label or the user documentationsupplied with that option.WARNING! To reduce the r

WARNING! To reduce the risk of personal injury or damage to the equipment, be sure of thefollowing:• The leveling jacks are extended to the floor.• Th

national electrical wiring codes, such as the International Electrotechnical Commission (IEC)Code 364, parts 1 through 7. Furthermore, you must be sur

Installing the operating systemTo operate properly, the server must have a supported operating system. For the latest informationon supported operatin

Table of Contents1 Component identification...7Front panel

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3 OperationsIn this section• “Power up the server” (page 31)• “Power down the server” (page 31)• “Extending the server from the rack” (page 31)• “Remo

NOTE: The release latches lock into place when the rails are fully extended.WARNING! To reduce the risk of personal injury or equipment damage, be sur

NOTE: The T-15 Torx screwdriver is shipped with the server and can be located on therear panel (“Rear panel components” (page 14)).3. Lift up on the h

2. Flip down the SID for easier viewing.CAUTION: Do not block airflow by pushing the SID flush against the server while it is inthe down position.Hot-

4. Pull the fan straight up and out of the chassis.IMPORTANT: Remove and replace one fan at a time. If the system detects two fan failures,the server

5. Pull the fan straight up and out of the chassis.IMPORTANT: Remove and replace one fan at a time. If the system detects two fan failures,the server

Removing the system batteryIf the server no longer automatically displays the correct date and time, you may need to replacethe battery that provides

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4 Hardware options installationsIn this section• “Introduction” (page 39)• “Processor options” (page 39)• “Memory options” (page 46)• “Hard drive guid

Removing the processor memory cell and airflow baffle...39Installing a processor...

CAUTION: When working with the processor memory cell always place the componenton a flat, level, antistatic surface.5. Press the two airflow baffle re

Installing a processorTo install a processor:WARNING! To reduce the risk of personal injury from hot surfaces, allow the heatsink to coolbefore touchi

4. Align the processor installation tool with the socket and install the processor.42 Hardware options installations

CAUTION: The processor is designed to fit only one way into the socket. Use the alignmentguides on the processor and socket to properly align the proc

6. Close the processor retaining latch and the processor socket retaining bracket.44 Hardware options installations

7. Clean the old thermal grease from the heatsink with the alcohol swab. Allow the alcohol toevaporate before continuing.8. Apply all the grease to th

12. Install the processor memory cell into the server.13. Power up the server.Memory optionsEach processor memory cell can hold two to eight DIMMs. At

5. Install the DIMM.Hard drive guidelinesWhen adding hard drives to the server, observe the following guidelines:• The system automatically sets all d

2. Install the hard drive into the server. Be sure that the hard drive seats firmly into the connectorin the back of the drive cage.3. Close the eject

4. Remove the media module.a. Disconnect all cabling from the media module.b. Press the media module release latch.c. Pull the media module away from

Drivers...68

2. Install the power supply.3. Connect the power cord to the power supply.4. Secure the power cords to the retaining clip.5. Connect the power cord to

7. Be sure that the front panel external health LED is green.IMPORTANT: For maximum server availability, be sure that the primary and redundantpower s

Combo PCIe/HTx I/O backplaneDescriptionItemBlank slot1HyperTransport non-hot-plug expansion slot 92Blank slot3HyperTransport non-hot-plug expansion sl

4. Push and hold the spring-loaded latch to the side of the server, and lift up on the hinge.5. Unlock the retaining clip (for full-length expansion b

Along with the cache module, the battery pack provides transportable data protection, increasesoverall controller performance, and maintains any cache

6. Install the new cache on the controller. Press firmly above each connector to ensure goodelectrical contact.IMPORTANT: If the cache is not properly

8. Install the battery, if applicable.a. Install the battery pack into the server.b. Plug the battery cable (supplied in the battery pack kit) into th

5 CablingIn this section• “Cabling overview” (page 57)• “BBWC cabling” (page 57)• “SAS and SATA hard drive cabling” (page 58)• “SAS expander cabling”

SAS and SATA hard drive cablingCAUTION: When routing cables, always be sure that the cables are not in a position where theycan be pinched or crimped.

6. Install together the Smart Array Controller into slot 1 and the SAS expander into slot 2(“Expansion boards” (page 51)).7. Route and connect the cab

Server specifications...951

TIP: For best cable management route the cable to SAS backplane 1 under the power cable atthe power supply backplane and the cable to SAS backplane 2

6 Software and configuration utilitiesIn this section• “Configuration tools” (page 61)• “HP ProLiant Essentials Rapid Deployment Pack” (page 63)• “Opt

For more information, and to download the SmartStart Scripting Toolkit, refer to the HP website(http://www.hp.com/servers/sstoolkit).HP ROM-Based Setu

NOTE: The server may not support all the following examples.NOTE: If the boot drive is not empty or has been written to in the past, ORCA does notauto

Option ROM Configuration for ArraysBefore installing an operating system, you can use the ORCA utility to create the first logicaldrive, assign RAID l

10. Press the F10 key to confirm exiting RBSU. The server will automatically reboot.Management toolsAutomatic Server RecoveryASR is a feature that cau

HP Systems Insight ManagerHP SIM is a web-based application that allows system administrators to accomplish normaladministrative tasks from any remote

• Works offline and online• Supports Microsoft®Windows NT®, Windows® 2000, Windows Server™ 2003, NovellNetware, and Linux operating systemsIMPORTANT:

• From within HP SIM (“HP Systems Insight Manager” (page 66))• From within Survey Utility• From within operating system-specific IML viewers— For NetW

IMPORTANT: Always perform a backup before installing or updating device drivers.ProLiant Support PacksPSPs represent operating system-specific bundles

1 Component identificationIn this section• “Front panel components” (page 7)• “Front panel LEDs and buttons” (page 9)• “System Insight Display LEDs” (

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7 TroubleshootingIn this section• “Troubleshooting resources” (page 71)• “Pre-diagnostic steps” (page 71)• “Loose connections” (page 74)• “Service not

Symbols on equipmentThe following symbols may be placed on equipment to indicate the presence of potentiallyhazardous conditions.This symbol indicates

WARNING! Only authorized technicians trained by HP should attempt to repair this equipment.All troubleshooting and repair procedures are detailed to a

• Run HP Insight Diagnostics (“HP Insight Diagnostics” (page 67)) and use the survey pageto view the current configuration or to compare it to previou

Service notificationsTo view the latest service notifications, refer to the HP website(http://www.hp.com/go/bizsupport). Select the appropriate server

Troubleshooting flowchartsTo effectively troubleshoot a problem, HP recommends that you start with the first flowchart inthis section, “Start diagnosi

Start diagnosis flowchartRefer toItem“General diagnosis flowchart” (page 77)1“Server power-on problems flowchart” (page 79)2“POST problems flowchart”

Refer toItemThe most recent version of a particular server or option firmware is available on the following websites:• HP Support website (http://www.

Server power-on problems flowchartSymptoms• • The server does not power on.• The system power LED (“System Insight Display LEDs” (page 10)) is off or

DescriptionItemHard drive bay 3 right8Hard drive bay 4 right9Hard drive bay 5 right10Hard drive bay 6 right11Hard drive bay 7 right12Hard drive bay 8

• Improperly seated component or interlock problem (“System Insight Display LEDs”(page 10))• Faulty internal componentRefer toItemChapter 1 (page 7)1“

POST problems flowchartSymptoms:• Server does not complete POSTNOTE: The server has completed POST when the system attempts to access the boot device.

Refer toItemServer maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/platforms)6&qu

Possible causes:• Corrupted operating system• Hard drive subsystem problem• Incorrect boot order setting in RBSURefer toItemHP ROM-Based Setup Utility

Server fault indications flowchartSymptoms:• Server boots, but a fault event is reported by Insight “Management Agents” (page 65)• Server boots, but t

• Redundancy failure• System overtemperature conditionRefer toItem“Management Agents” (page 65) or in the HP ProLiant Servers Troubleshooting Guide lo

POST error messages and beep codesFor a complete listing of error messages, refer to the "POST error messages and beep codes" inthe HP ProLi

8 Regulatory compliance noticesIn this section• “Regulatory compliance identification numbers” (page 87)• “Federal Communications Commission notice” (

equipment generates, uses, and can radiate radio frequency energy and, if not installed and usedin accordance with the instructions, may cause harmful

Canadian notice (Avis Canadien)Class A equipmentThis Class A digital apparatus meets all requirements of the Canadian Interference-CausingEquipment Re

Front panel LEDs and buttonsStatusColorDescriptionItemUID button is not activatedOffUID button and LED1UID button is activated for serveridentificatio

Japanese noticeBSMI noticeKorean noticeClass A equipmentClass B equipment90 Regulatory compliance notices

Laser complianceThis product may be provided with an optical storage device (that is, CD or DVD drive) and/orfiber optic transceiver. Each of these de

Power cord statement for Japan92 Regulatory compliance notices

9 Electrostatic dischargeIn this section• “Preventing electrostatic discharge” (page 93)• “Grounding methods to prevent electrostatic discharge” (page

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10 SpecificationsIn this section• “Environmental specification” (page 95)• “Server specifications” (page 95)Environmental specificationValueSpecificat

ValueSpecification47- 63 Hz47- 63 HzRated input frequency14A at 200 V ac24A at100 V acRated input current2800 W2400 WRated input power95548189BTUs per

11 Technical supportIn this section• “Before you contact HP” (page 97)• “HP contact information” (page 97)• “Customer Self Repair” (page 97)Before you

NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customerwarranty, HP requires that an authorized service provid

Riparazione da parte del clientePer abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione diparti difettose, i pr