HP ProLiant ML150 User's Guide

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HP ProLiant ML100 Series Server
User Guide
for HP ProLiant ML110 G2, G3, G4, and G5 Servers, ProLiant ML115 and ML115 G5 Servers, and ProLiant
ML150 G2, G3, and G5 Servers
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 368156-403
October 2012
Edition: 12
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1 2 3 4 5 6 ... 115 116

Summary of Contents

Page 1 - User Guide

HP ProLiant ML100 Series Server User Guide for HP ProLiant ML110 G2, G3, G4, and G5 Servers, ProLiant ML115 and ML115 G5 Servers, and ProLiant ML150

Page 2

Server setup 10 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the

Page 3 - Contents

Regulatory compliance notices 100 Class B equipment Laser compliance This product may be provided with an optical storage device (that is, CD or D

Page 4 - Contents 4

Regulatory compliance notices 101 Power cord statement for Japan Acoustics statement for Germany (Geräuschemission) Schalldruckpegel LpA < 70

Page 5 - Contents 5

Electrostatic discharge 102 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions y

Page 6 - Server operations

Support and other resources 103 Support and other resources Before you contact HP Be sure to have the following information available before you cal

Page 7 - Server setup

Support and other resources 104 providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship

Page 8 - Temperature requirements

Support and other resources 105 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'i

Page 9 - Rack warnings

Support and other resources 106 HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen

Page 10 - Registering the server

Support and other resources 107 sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes

Page 11 - Processor option

Support and other resources 108 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pe

Page 12 - Generation 5 Servers

Support and other resources 109

Page 13

Hardware options installation 11 Hardware options installation Introduction If more than one option is being installed, read the installation instru

Page 14

Support and other resources 110

Page 15

Acronyms and abbreviations 111 Acronyms and abbreviations CS cable select DU driver update ESD electrostatic discharge IDE integrated device elec

Page 16

Acronyms and abbreviations 112 PDU power distribution unit POST Power-On Self Test PPM processor power module RBSU ROM-Based Setup Utility SAS s

Page 17

Documentation feedback 113 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documenta

Page 18

Index 114 A access panel 11 application software problems 91 AT commands 86, 87 audio 84 audio problems 84 authorized reseller 103 B bac

Page 19

Index 115 H hard drive LED cable 24, 27, 29 hard drive LEDs 60 hard drive problems, diagnosing 79 hard drive, failure of 79 hard drives, det

Page 20

Index 116 PPM slots 82 pre-diagnostic steps 55 printer problems 85 printers 85 problem diagnosis 55 processor 18 processor failure LEDs

Page 21 - Remove the hard drive blank

Hardware options installation 12 Installing a processor in HP ProLiant ML150 Generation 3 and Generation 5 Servers HP ProLiant ML150 Generation 3 an

Page 22 - Prepare the hard drive

Hardware options installation 13 5. Remove the processor socket protective cover. IMPORTANT: Be sure the processor remains inside the processor

Page 23 - Hard drive LED cable option

Hardware options installation 14 7. Align the processor installation tool with the socket and install the processor. 8. Press down firmly until th

Page 24

Hardware options installation 15 9. Close the processor socket retaining bracket and the processor retaining latch. 10. Install the heatsink. See

Page 25

Hardware options installation 16 7. Install the heatsink. Refer to the installation sheet for server-specific installation instructions. 8. In

Page 26

Hardware options installation 17 4. Open the processor retaining latch and the processor socket retaining bracket. 5. Remove the processor socket

Page 27

Hardware options installation 18 6. Install the processor. 7. Close the processor socket retaining bracket and the processor retaining latch. 8.

Page 28

Hardware options installation 19 IMPORTANT: If installing a processor with a faster speed, update the system ROM before installing the processor.

Page 29

© Copyright 2004, 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warr

Page 30 - • HP ProLiant ML115 Server

Hardware options installation 20 CAUTION: To prevent possible server malfunction or damage to the equipment, be sure to completely close the proce

Page 31

Hardware options installation 21 3. Remove the hard drive blank.

Page 32

Hardware options installation 22 4. Prepare the hard drive.

Page 33

Hardware options installation 23 5. Install the hard drive. 6. Close the bezel. 7. Resume normal server operations. 8. Determine the status of

Page 34

Hardware options installation 24 Installing the LED cable (ML110 G4) Connector location (ML110 G4) Cabling an HP Smart Array E200 controller card

Page 35

Hardware options installation 25 6. Secure the cable with the cable clamp. 7. Install the access panel. 8. Power up the server (on page 6). Cabl

Page 36

Hardware options installation 26 6. Open the cable clamp. 7. Secure the cable with the cable clamp. 8. Install the access panel. 9. Power up th

Page 37

Hardware options installation 27 Installing the LED cable (ML150 G3) Connector location (ML150 G3) Cabling an HP Smart Array E200 controller card

Page 38

Hardware options installation 28 6. Secure the cable with the cable tie. 7. Install the access panel. 8. Power up the server (on page 6). Cablin

Page 39

Hardware options installation 29 6. Secure the cable with the cable tie. 7. Install the access panel. 8. Power up the server (on page 6). Instal

Page 40

Contents 3 Contents Server operations ...

Page 41 - Memory options

Hardware options installation 30 • HP ProLiant ML115 Server • HP ProLiant ML115 Generation 5 Server • HP ProLiant ML150 Generation 5 Server

Page 42 - Expansion board options

Hardware options installation 31 • HP 4 Internal Port SAS HBA SC40Ge with RAID storage controller card • HP Int-4 Ext port, PCI-E SAS RAID storag

Page 43

Hardware options installation 32 • HP Smart Array E200 controller card Cabling a controller card (ML110 G5, ML115, ML115 G5, and ML150 G5) 1. Po

Page 44

Hardware options installation 33 o HP ProLiant ML115 Server o HP ProLiant ML115 Generation 5 Server o HP ProLiant ML150 Generation 5 Server 7.

Page 45

Hardware options installation 34 Removable media device options Depending on the model, ProLiant 100 Series servers require different installation p

Page 46

Hardware options installation 35 7. Install the rails on to the device. 8. Slide the media device part of the way into the bay. 9. Connect the

Page 47

Hardware options installation 36 3. Remove the access panel ("Access panel" on page 11). 4. Access the removable media cage. 5. Remove t

Page 48 - Keeping the system current

Hardware options installation 37 8. Slide the media device part of the way into the bay. 9. Connect the four-pin power cable to the full-height or

Page 49 - Embedded SATA RAID feature

Hardware options installation 38 6. Slide the media device into the bay until it clicks. 7. Connect the four-pin power cable to the media drive.

Page 50

Hardware options installation 39 6. Release the media bay retainers and slide the half-height media device part of the way into the bay. 7. Conne

Page 51

Contents 4 HP Insight Diagnostics ...

Page 52 - Creating a RAID volume

Hardware options installation 40 6. Open the media bay retainers and install the media bay plate. 7. Tighten the media bay plate screw. 8. Remove

Page 53

Hardware options installation 41 13. Secure the media bay screws. 14. Close the media bay retainers. Memory options For server-specific memory in

Page 54

Hardware options installation 42 5. Install the DIMM. Refer to the installation sheet for server-specific configuration and population guidelines.

Page 55 - Troubleshooting

Hardware options installation 43 4. Remove the expansion slot cover retainer. CAUTION: To prevent improper cooling and thermal damage, do not o

Page 56 - Warnings and cautions

Hardware options installation 44 6. Install the expansion board. 7. To secure the board, close the expansion slot latch. 8. Connect any required

Page 57 - Symptom information

Hardware options installation 45 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have eith

Page 58 - Common problem resolution

Hardware options installation 46 To install the component: 1. Power down the server (on page 6). 2. Extend the server from the rack, if applicable

Page 59 - Hard drive guidelines

Hardware options installation 47 6. Install the expansion board. 7. To secure the board, close the expansion slot latch. 8. Connect any required

Page 60

Server software and configuration utilities 48 Server software and configuration utilities ROMPaq utility The ROMPaq utility enables you to upgrade

Page 61 - Troubleshooting flowcharts

Server software and configuration utilities 49 Embedded SATA RAID feature HP provides the SATA RAID feature through use of the HP Storage Manager. F

Page 62 - General diagnosis flowchart

Contents 5 FCC rating label ...

Page 63

Server software and configuration utilities 50 4. When prompted, press F8 to enter the HP Embedded SATA RAID Setup. 5. Create an array, and then ex

Page 64 - Power-on problems flowchart

Server software and configuration utilities 51 1. Power up the server. If the server is already powered, save all data, exit all open applications,

Page 65

Server software and configuration utilities 52 2. During POST, press the F10 key to launch BIOS Setup Utility. If you fail to press F10 before POST,

Page 66 - POST problems flowchart

Server software and configuration utilities 53 7. Press Esc. The system automatically configures the RAID level, erasing all existing data on the ha

Page 67

Server software and configuration utilities 54 Installing an operating system To install an OS, download the SATA RAID driver and create a driver di

Page 68 - OS boot problems flowchart

Troubleshooting 55 Troubleshooting Pre-diagnostic steps WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary informatio

Page 69

Troubleshooting 56 This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury e

Page 70 - • Redundancy failure

Troubleshooting 57 20.41 - 27.22 kg 47.18 - 60 lb WARNING: To reduce the risk of personal injury or damage to the equipment: • Observe local oc

Page 71 - Hardware problems

Troubleshooting 58 6. Collect all tools and utilities, such as a Torx screwdriver, loopback adapters, ESD wrist strap, and software utilities, neces

Page 72 - Power problems

Troubleshooting 59 • Components for option firmware updates available from the HP Support website (http://www.hp.com/support) HP offers a subscript

Page 73 - General hardware problems

Server operations 6 Server operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNI

Page 74 - Unknown problem

Troubleshooting 60 • If only one SCSI hard drive is used, install it in the bay with the lowest number. • Drives must be the same capacity to prov

Page 75 - Internal system problems

Troubleshooting 61 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation On, off, or flashing Steadily blue The drive is operating n

Page 76 - DAT drive problems

Troubleshooting 62 Item See 1 "General diagnosis flowchart (on page 62)" 2 "Power-on problems flowchart (on page 64)" 3 &quo

Page 77 - Diskette drive problems

Troubleshooting 63 Item See 5 "General memory problems are occurring (on page 81)" 6 • Server maintenance and service guide, located on

Page 78 - DLT drive problems

Troubleshooting 64 Power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.

Page 79 - Hard drive problems

Troubleshooting 65 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes:

Page 80 - Data is inaccessible

Troubleshooting 66 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system at

Page 81 - Memory problems

Troubleshooting 67 Item See 1 Server maintenance and service guide, located on the Easy Set-up CD, the support CD, or the HP website (http://www.

Page 82 - Processor problems

Troubleshooting 68 OS boot problems flowchart Symptom: Server does not boot a previously installed operating system. Possible causes: • Corrupte

Page 83 - External device problems

Troubleshooting 69 Item See 3 "General memory problems are occurring (on page 81)" 4 • "Hardware problems (on page 71)" • Ser

Page 84 - Audio problems

Server setup 7 Server setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your s

Page 85 - Modem problems

Troubleshooting 70 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes:

Page 86

Troubleshooting 71 Hardware problems Power problems (on page 72) General hardware problems (on page 73) Internal system problems (on page 75) S

Page 87 - Network controller problems

Troubleshooting 72 Power problems Power source problems Action: 1. Press the Power On/Standby button to be sure it is on. If the server has a Power

Page 88

Troubleshooting 73 4. Be sure the power cord is the correct type for the UPS and the country in which the server is located. See the UPS reference g

Page 89 - Software problems

Troubleshooting 74 o Connection of the data cable, but not the power cable, of a new device 4. Be sure no memory, I/O, or interrupt conflicts exist

Page 90 - Operating system updates

Troubleshooting 75 Third-party device problems Action: 1. Refer to the server and operating system documentation to be sure the server and operatin

Page 91 - Firmware maintenance

Troubleshooting 76 5. If attempting to boot from a USB CD-ROM drive, refer to the operating system and server documentation to be sure both support

Page 92 - Types of ROM

Troubleshooting 77 Latest firmware indicates a defective tape, or head clogs occur regularly Action: Replace the tape. Other errors are occurring A

Page 93 - Current firmware versions

Troubleshooting 78 DLT drive problems Server cannot write to tape Action: • If the drive cleaning light is on, clean the drive. NOTE: DLT clea

Page 94 - Drivers

Troubleshooting 79 • Be sure the maximum number of drives per controller has not been exceeded. Refer to the controller documentation to determine

Page 95 - Battery replacement

Server setup 8 In a tower configuration, leave at least a 7.6-cm (3-in) clearance space at the front and back of the server for proper ventilation.

Page 96 - FCC rating label

Troubleshooting 80 3. Be sure the hard drive is properly cabled and terminated if necessary. 4. Be sure the hard drive data cable is working by rep

Page 97 - Modifications

Troubleshooting 81 4. When migrating encrypted data to a new server, be sure to follow the recovery procedures in the operating system documentation

Page 98 - • EMC Directive 2004/108/EC

Troubleshooting 82 Server fails to recognize existing memory Action: 1. Reseat the memory. Use care when handling DIMMs ("DIMM handling guidel

Page 99 - Korean notice

Troubleshooting 83 CAUTION: Removal of some processors and heatsinks require special considerations for replacement, while other processors and he

Page 100 - Battery replacement notice

Troubleshooting 84 1. Power up the monitor and be sure the monitor light is on, indicating that the monitor is receiving power. 2. Be sure the mo

Page 101

Troubleshooting 85 Printer problems Printer does not print Action: 1. Be sure the printer is powered up and online. 2. Be sure no loose connection

Page 102 - Electrostatic discharge

Troubleshooting 86 No response occurs when you type AT commands Action: Reconfigure the COM port address for the modem. 1. Be sure the communicatio

Page 103 - Support and other resources

Troubleshooting 87 2. Be sure no line interference exists. Retry the connection by dialing the number several times. If conditions remain poor, cont

Page 104

Troubleshooting 88 3. Be sure the network cable is working by replacing it with a known functional cable. 4. Be sure a software problem has not cau

Page 105 - Customer Self Repair

Troubleshooting 89 Problems are occurring with the network interconnect blades Action: Be sure the network interconnect blades are properly seated a

Page 106

Server setup 9 CAUTION: To reduce the risk of damage to the equipment when installing third-party options: • Do not permit optional equipment to

Page 107 - Reparo feito pelo cliente

Troubleshooting 90 Operating system updates Use care when applying operating system updates (Service Packs, hotfixes, and patches). Before updating

Page 108

Troubleshooting 91 Linux operating systems For troubleshooting information specific to Linux operating systems, refer to the Linux for ProLiant webs

Page 109

Troubleshooting 92 The process of updating system or option firmware is referred to as a flash process or flashing the ROM. A firmware or ROM flash

Page 110

Troubleshooting 93 To flash the ROM using ROMPaq: 1. Download the system ROMPaq utility diskette or USB drive key for each target server. ROMPaq do

Page 111 - Acronyms and abbreviations

Troubleshooting 94 Updating firmware To verify the firmware version, use HP Insight Diagnostics (on page 48). To update the firmware: 1. Check the

Page 112

Battery replacement 95 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the bat

Page 113 - Documentation feedback

Regulatory compliance notices 96 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance

Page 114 - Index 114

Regulatory compliance notices 97 radio communications. However, there is no guarantee that interference will not occur in a particular installation.

Page 115 - Index 115

Regulatory compliance notices 98 This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. C

Page 116 - Index 116

Regulatory compliance notices 99 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other

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