HP N8400 User Manual

HP Scanjet N8400 seriesUser Guide

Use the Maintenance tab to view the scanner usage and maintenance history and torun a test scan pass.Where to get additional informationSeveral source

HP Scanner Tools Utility helpThe HP Scanner Tools Utility help explains the scanner settings, information aboutscanner status and maintenance, how to

2 Scan and CopyThe following topics describe how to scan or copy originals using the scanner and thescanner software.•Basic scanning steps•Basic copyi

Load originals• Place an original on the scanner glass•Load paper into the document feederPlace an original on the scanner glassPlace items that do no

NOTE: For information on how to enable long-page support, see Long pages.To load paper into the document feeder, follow these steps:1. Insert a multip

Scan from other software programsYou can scan an image or document directly into a software program if the program isISIS or TWAIN compliant. Generall

3 Set up scan profiles An HP Smart Document Scan Software profile contains settings for scanning, processing,and saving or sending scanned documents.

3. In the Profile name box, type the name you want or accept the default name.NOTE: The first 16 characters of the profile name can be displayed on th

To choose the profiles that are displayed on the scanner front panel, follow these steps:1. To open the HP Scanner Tools Utility, do one of the follow

4 Care and maintenanceThis section presents information about how to care for and maintain the scanner.•HP Scanner Tools Utility Maintenance tab•Order

Copyright and license© 2007 Copyright Hewlett-PackardDevelopment Company, L.P.Reproduction, adaptation or translationwithout prior written permission

3. Clean the glass by using a soft, lint-free cloth that has been sprayed with a mild glasscleaner.CAUTION: Use only glass cleaner to clean the scanne

5. Click the Clean button to feed the cloth through the scanner.CAUTION: Wait two minutes for the components to dry before proceeding to thenext step.

4. Locate the clear scan window inside the ADF and clean it with an HP paper-pathcleaning cloth.5. Locate the white strip on the inside of the access

To clean the feed roller, follow these steps:1. Press the Power switch to the off position, and then disconnect the USB cable andpower cable from the

4. Inspect the separation pad that is located below the feed roller for wear and damage.1 New separation pad2 Worn separation pad3 Damaged separation

8. Close the ADF hatch, and then reconnect the USB cable and power cable to thescanner.9. Press the Power switch to the on position, and then update t

3. Raise the scanner lid to the open position.CAUTION: Do not attempt to uninstall the ADF in the closed position. The ADFmust be uninstalled in the o

5 TroubleshootingThis section contains solutions for common problems with the scanner.•Scanner error messages•Scanner initialization or hardware probl

Scanner Error Message Recovery ProcessClean Out Open Replace the ADF access door by positioning the door over the ADFopening and pressing the door int

Scanner Error Message Recovery Process04 Follow these steps to resolve the error:1. Check the USB connection between the scanner and thecomputer. For

Contents1 Scanner overviewWhat you can do with the scanner...

Scanner has stopped working correctlyIf the scanner stops scanning, follow these steps. After each step, start a scan to see ifthe scanner is working.

Scanner lamp stays onThe scanner lamp should time out and turn off automatically after a period of inactivity(about 15 minutes). This is the Power Sav

Scanned images are not straightThe item might have shifted when you closed the lid. Straighten the original on thescanner glass, and then scan again.V

Scanner buttons are not working correctly• Buttons do not work•An unexpected program opens when a button is pressed•Wrong profile is used when a quick

Automatic document feeder (ADF) problemsUse this section to help resolve issues that might occur when scanning from the ADF.•Paper jamming, skewing, m

The scanned images have streaks or scratchesAfter each step, try another scan to see if the streaks or scratches are still apparent. Ifso, then try th

3. Lift the green lever to raise the feed roller to the vertical position, and then gentlyremove the jammed page.4. Lower the green lever to return th

Clear a jam at the end of the paper path1. Remove any loose pages from the ADF input tray.2. Gently pull the jammed page out of the ADF in the opposit

Remove a paper jam within the ADF1. Remove any loose pages from the ADF input tray.2. Open the scanner lid.3. Locate the ADF access door on the unders

6 Advanced technical featuresExperienced document management professionals might be interested in the following scanfeatures. These features are avail

Maintain the automatic document feeder (ADF)...18Clean the paper path...

To disable the Misfeed (Multipick) Detection feature in an HP Smart Document Scan Software profile,follow these steps:1. Open the HP Smart Document Sc

IndexAaccessibility 9ADFclean window 19cut-off images 32feeding, troubleshoot 32jams 33maintain 18maintenance 18skewed pages 32streaks, troubleshoot 3

import and export 16select 10set up 14programsscan from 13Qquick start buttonsassign profiles 15troubleshoot 31Rreplace feed roller 23reset the scanne

1 Scanner overviewThis user guide covers what you need to know about using the HP Scanjet N8400 seriesscanner.•What you can do with the scanner•Scanne

Scanner hardware1 Front panel2 Automatic document feeder3 Power buttonScanner front panel buttonsUse the buttons on the scanner front panel to start a

The quick start buttons are labeled 1, 2, 3, and 4. You can use these buttons to scan withspecific HP Smart Document Scan profiles, such as:• Scan a d

Tools buttonUse the Tools button to open the HP Scanner Tools Utility where you can assignprofiles to quick start buttons, choose which profiles are s

The Main Window is displayed when you open the HP Smart Document Scan software.Use this window to complete the following tasks:• Start a scan: Load th