Hp Photosmart D7460 Printer User Manual

HP Photosmart D7400 seriesWindows Help

2 HP Photosmart overviewUse the HP Photosmart to quickly and easily accomplish tasks such as printing photosfrom a memory card. You can access many HP

9 Print reports and formsThe HP Photosmart enables you to print self-test reports. You can also print forms suchas ruled papers and checklists.This se

Print formsThe HP Photosmart contains built-in templates that enable you to print common forms,such as narrow or wide ruled notebook paper, graph pape

10 Maintain the HP PhotosmartThe HP Photosmart requires little maintenance. You might need to replace, align, or cleanyour ink cartridges from time to

To check the ink levels from the HP Photosmart Software1. In the HP Solution Center, click Settings, point to Print Settings, and then clickPrinter To

To replace the ink cartridges1. Make sure the HP Photosmart is turned on.2. Open the ink cartridge door by lifting from the front center of the device

4. Pull the ink cartridge toward you out of its slot to remove it.5. Remove the new ink cartridge from its packaging, and then, holding it by the hand

7. Repeat steps 3 through 6 for each ink cartridge you are replacing.8. Close the ink cartridge door.Related topics“Shop for ink supplies” on page 111

To align the printer from the HP Photosmart Software1. Load letter, A4, or legal unused plain white paper into the input tray.2. In the HP Solution Ce

Related topics“Align the printer” on page 105Clean the ink cartridge contactsClean the copper-colored ink cartridge contacts if all ink cartridges are

6. Clean only the copper-colored contacts.1 Copper-colored contacts7. Place the ink cartridge back into the empty slot and press down on the gray latc

Label Description10 Output tray11 Power connection*12 Ethernet port13 Rear USB port14 Rear door* Use only with the power adapter supplied by HP.Contro

Self-maintenance soundsThe HP Photosmart will make mechanical noises at various times to perform periodicmaintenance functions, such as replenishing t

Chapter 10110 Maintain the HP PhotosmartMaintain the HP Photosmart

11 Shop for ink suppliesFor a list of ink cartridge numbers, see the printed documentation that came with theHP Photosmart. You can also use the softw

Chapter 11112 Shop for ink suppliesShop for ink supplies

12 TroubleshootingThis section contains the following topics:•Troubleshooting tips•Hardware setup troubleshooting•Software installation troubleshootin

sure the other end of the USB cable is plugged into a USB port on your computer.After the cable is connected properly, turn the HP Photosmart off and

• Clean the print head when you notice a significant decrease in print quality.• Do not clean the print head unnecessarily. This wastes ink and shorte

3. Gently pull the paper out of the rollers.CAUTION: If the paper tears when you are removing it from the rollers, checkthe rollers and wheels for tor

4. Gently pull the paper out of the rollers.CAUTION: If the paper tears when you are removing it from the rollers, checkthe rollers and wheels for tor

4. Turn off the HP Photosmart, wait one minute, then restart it.5. Reinstall the HP Photosmart software.CAUTION: Do not connect the USB cable to the c

Label Name and Description6 Red Eye Removal: Turns the Red Eye Removal feature On or Off. By default, this feature isturned off. When the feature is t

• Test the power outlet to make sure it is working. Plug in an appliance that youknow works, and see if the appliance has power. If not, then there mi

For more information on installing the software and connecting the USB cable, seethe Setup Guide that came with the HP Photosmart.The display shows th

Solution: Clear the paper jam, and then follow the prompts on the display or thecomputer screen to continue.For more information, see:“Clear paper jam

A red X appears on the USB connect promptCause: Normally, a green check appears indicating that the usb connection issuccessful. A red X indicates tha

For more information, see:“Uninstall and reinstall the software” on page 123The registration screen does not appearCause: The registration screen did

1. On the Windows taskbar, click Start, Settings, Control Panel (or just ControlPanel).2. Double-click Add/Remove Programs (or click Uninstall a progr

Cause: The HP Photosmart is turned off.Solution: Turn the HP Photosmart on.Cause: The computer is turned off.Solution: Turn the computer on.Cause: The

The computer is unable to discover the HP PhotosmartCause: Cables are not connected properly.Solution: Check the following cables to ensure they are c

Cause: You were able to connect the HP Photosmart to the network previously, butnow it will not connect.Solution: Turn off the HP Photosmart, the comp

applications after installation is complete. If you see firewall pop-up messages, youmust always accept or allow the pop-up messages.If the screen sti

Menu overviewThe following topics provide a quick reference to top-level menus that appear on theHP Photosmart display.•Photosmart Express Menu•Setup

bit. Assuming the equipment is functioning properly, try doing the following thingsseparately or in combination:• If there is a long distance between

Solution: Move the wireless router and the HP Photosmart closer together. Thenrun the wireless setup again.For more information, see:“Integrated wirel

The Printer Not Found screen appears during installationCause: A firewall, anti-virus, or anti-spyware application is preventing theHP Photosmart from

This section contains the following topics:•Ink is bleeding or smearing•Ink is not filling the text or graphics completely•The text edges are jagged•T

Solution: Change the paper type setting to match the type of paper loaded in theinput tray.For more information, see:“Set the paper type for printing”

Solution: Some software applications offer custom fonts that have jagged edgeswhen enlarged or printed. Also, if you want to print bitmapped text, it

Solution: HP recommends that you use genuine HP ink cartridges. Genuine HPink cartridges are designed and tested with HP printers to help you easily p

Solution: Clean the print head, and then print a self-test report. Check the colorblocks in the report for any problems. If the color blocks show prin

www.hp.com/supportIf prompted, choose your country/region, and then click Contact HP for informationon calling for technical support.For more informat

Solution: Use HP Premium Papers or any other paper type that is appropriate forthe HP Photosmart.Printouts are slanted or skewedCause: The paper is no

Help MenuThe Help menu provides quick access to key help topics. It is available when you touchthe ? icon in the idle state. You can also access this

Envelopes print incorrectlyCause: A stack of envelopes is loaded incorrectly.Solution: Remove all paper from the input tray. Load a stack of envelopes

Solution: Load paper in the input tray.For more information, see:“Load paper” on page 57Cause: The print head assembly has stalled.Solution: Turn the

Solution: The printer driver status might have changed to either offline or stopprinting.To check the printer driver status1. In the HP Solution Cente

Solution: Make sure the HP Photosmart is the selected printer in your softwareapplication.TIP: You can set the HP Photosmart as the default printer to

Solution: Load paper in the input tray.For more information, see:“Load paper” on page 57The pages in my document came out in the wrong orderCause: The

Solution: Remove all paper from the input tray. Load a stack of envelopes in theinput tray, with the envelope flaps facing up and on the left.NOTE: To

3. Check the graphics in the document to make sure that the current size fits withinthe printable area of the HP Photosmart.4. Cancel the print job if

• The photos on the memory card or storage device do not transfer to my computer•Memory card or storage device is not available•Photos in a connected

Cause: The file system is corrupted.Solution: Check the display for an error message telling you about the problem andhow to solve it.If the file syst

Solution: Install the HP Photosmart Software that came with the HP Photosmart.If it is installed, restart your computer.To install the HP Photosmart S

For more information on using the HP Photosmart Software:• Check the Contents panel on the left. Look for the HP Photosmart Software Helpcontents book

Photos in a connected digital camera with PictBridge do not printCause: The digital camera is not in PictBridge mode.Solution: If the camera supports

Error message: Cannot find the file or item. Make sure the path and file name arecorrect.Cause: The Common Internet File System (CIFS) server in the H

Solution: Clear the paper jam.For more information, see:“Clear paper jams” on page 115Cause: The print head assembly is blocked or stalled.Solution: T

Photo tray cannot disengageCause: The output tray might not be lowered all the way.Solution: Push the output tray all the way down.File messagesThe fo

File not foundCause: There is not enough available memory on your computer to create a printpreview file.Solution: Close some applications and try the

If the file system on the card is corrupt, reformat the memory card in your digitalcamera.CAUTION: Reformatting the memory card will delete any photos

Solution: Make sure your computer is turned on and is connected to theHP Photosmart. Also make sure you installed the software that came with theHP Ph

If the memory card is not inserted properly, the HP Photosmart will not respond andthe Photo light (near the memory card slots) will not turn on.After

• Paper mismatch•Wrong paper widthCannot load paper from input trayCause: There is not enough paper in the input tray.Solution: If the HP Photosmart i

Solution: Clear the jam. Touch OK to continue your print job.For more information, see:“Clear paper jams” on page 115Cause: The print head assembly is

3 Find more informationYou can access a variety of resources, both printed and onscreen, that provideinformation about setting up and using the HP Pho

firmly connected to the HP Photosmart and plugged into a power outlet. Press theOn button to turn on the HP Photosmart.Cause: The HP Photosmart is not

For more information, see:“Communication problems over a USB connection” on page 113Improper shutdownCause: The last time the HP Photosmart was used,

Ink cartridge messagesThe following is a list of ink cartridge error messages:•Calibration error•Cannot print•Incorrect ink cartridge(s)•The following

cartridges for the HP Photosmart. To find out the reorder number for all the inkcartridges that the HP Photosmart supports, see the printed documentat

ink cartridge. Check to see if your ink cartridge is still under warranty and the end ofwarranty date has not been reached.• If the end of warranty da

Ink cartridge(s) are expiredCause: The ink in the indicated ink cartridge(s) is at the expiration date.Solution: Each ink cartridge has an expiration

www.hp.com/go/anticounterfeitFor more information, see:“Replace the ink cartridges” on page 102Original HP ink depletedCause: The original HP ink in t

Print head failureCause: The print head assembly or the ink delivery system has failed and theHP Photosmart can no longer print.Solution: Contact HP s

Solution: Load unused plain white letter or A4 paper in the input tray. Then followthe prompts on the display or computer screen to continue.Wrong ink

Cause: The wrong ink cartridge(s) are installed.Solution: The first time you set up and use the HP Photosmart, make sure to installthe ink cartridges

Chapter 316 Find more informationFind more information

13 HP warranty and supportHewlett-Packard provides Internet and phone support for the HP Photosmart.This section contains the following topics:•Warran

Support processIf you have a problem, follow these steps:1. Check the documentation that came with the HP Photosmart.2. Visit the HP online support We

This section contains the following topics:•Phone support period•Placing a call•After the phone support periodPhone support periodOne year of phone su

HP Quick Exchange Service (Japan)For instructions on how to pack your device for exchange, see “Pack the HP Photosmart”on page 174.Call HP Korea custo

Prepare the HP Photosmart for shipmentIf, after contacting HP support or returning to the point of purchase, you are requested to send theHP Photosmar

4. Retain the control panel faceplate. Do not return the control panel faceplate with theHP Photosmart.CAUTION: The replacement HP Photosmart might no

14 Technical informationThe technical specifications and international regulatory information for the HP Photosmart areprovided in this section.For ad

Type Paper weight Input tray*Output tray†Photo tray*8.5 x 11 inch (216 x 279mm) Photo papern/a Up to 20 10 n/a* Maximum capacity.† Output tray capacit

• Taiwan battery statement•Disposal of Waste Equipment by Users in Private Households in the European UnionPaper useThis product is suited for the use

Taiwan battery statementDisposal of Waste Equipment by Users in Private Households in the EuropeanUnionDisposal of Waste Equipment by Users in Private

4 Finish setting up theHP PhotosmartAfter you have completed the steps in your Setup Guide, refer to this section to help youfinish setting up the HP

Regulatory noticesThe HP Photosmart meets product requirements from regulatory agencies in your country/region.This section contains the following top

Notice to users in KoreaVCCI (Class B) compliance statement for users in JapanNotice to users in Japan about power cordGeräuschemissionGeräuschemissio

Wireless: Notice to users in BrazilAviso aos usuários no BrasilEste equipamento opera em caráter secundário, isto é, não tem direito à proteção contra

European Union Regulatory NoticeEuropean Union Regulatory NoticeProducts bearing the CE marking comply with the following EU Directives: • Low Volta

Declaration of conformity (European Economic Area)The Declaration of Conformity in this document complies with ISO/IEC 17050-1 and EN 17050-1. Itident

Chapter 14184 Technical informationTechnical information

IndexSymbols/Numerics10 x 15 cm photo paperload 60specifications 1752 pages on 1, print 784 pages on 1, print 784 x 6 inch (10 x 15 cm)borderless phot

EEmbedded Web Serveraccess using webbrowser 43password settings 45setup wizard 43encryptionsettings 49WEP key 34envelopesload 62specifications 175envi

Media Access Control (MAC)address 45, 47memory cardsdigital camera cannotread 146e-mail photos 90error message 154file unreadable 152HP Photosmartcann

resolution 68saturation 69speed 68printer found screen,Windows 37printer sharingMac 26Windows 26printer, align 105Printing Shortcuts tab 70problemserr

To set the country/region1. Touch Setup on the display.2. Touch Preferences.3. Touch Set Country/Region.4. Touch the country/region you want to select

filename appears asgibberish 149others on network canaccess my memorycard 149print 138Printer not Found 127unable to discoverdevice 126two-sided print

190Index

Contents1 HP Photosmart D7400 series Help...72 HP Photosmart ov

Set the paper tray for printing from a Bluetooth deviceSet the default paper tray to use when you print photos from a Bluetooth device.To set the pape

To turn tips slideshow on or off1. Touch Setup on the display.2. Touch Tools.3. Touch to scroll through the options, and then touch Tips Slideshow.4.

Description Recommended numberof connectedcomputers for bestperformanceSupported softwarefeaturesSetup instructionsBluetooth-enabledcomputer.Wireless

3. Touch Bluetooth.NOTE: If the menu option you want is not visible on the screen, touch or to scroll through all the menu options.4. Touch Device A

Use a passkey to authenticate Bluetooth devicesYou can set the security level of the HP Photosmart to either Low or High. The defaultsecurity setting

To set the HP Photosmart to be Not visible1. Touch Setup on the display.2. Touch Bluetooth.NOTE: If the menu option you want is not visible on the scr

Before you print, you must connect an HP bt450, Printer and PC Adapter withBluetooth® Wireless Technology to the HP Photosmart.You must have Windows X

To install and print using the Widcomm stack1. Make sure that you have installed the HP Photosmart software on the computer.NOTE: The purpose of insta

If you want to: See this section:Add connections to more computers on thenetwork.“Connect to additional computers on anetwork” on page 37Change the HP

What you need for a wired networkBefore you connect the HP Photosmart to a network, make sure you have all of therequired materials.❑A functional Ethe

Computer connection information...20Supported connection typ

2. Connect the Ethernet cable to the Ethernet port on the back of the HP Photosmart.3. Connect the other end of the Ethernet cable to an available por

The advantages of a wireless infrastructure network as compared to an ad hoc networkinclude:• Advanced network security• Enhanced reliability• Network

supports this feature. See the documentation that came with your wireless router oraccess point to find out if it supports using EasySetup and for add

c. When you have finished entering the new network name, touch Done, and thentouch OK.TIP: If the HP Photosmart is unable to discover the network base

Wireless ad hoc network setupUse this section if you want to connect the HP Photosmart to a wireless-capable computerwithout using a wireless router o

To create a network profileNOTE: The HP Photosmart comes configured with a network profile with hpsetupas the network name (SSID). However, for securi

Related topics•“Network glossary” on page 50•“Connect to a wireless ad hoc network” on page 35Create a network profile for other operating systemsIf y

5. Touch the network name.If you found your network name and selected it, go on to step 6.If you do not see your network name in the lista.Touch Enter

NOTE: If your computer is configured to connect to a series of network drives, makesure that your computer is currently connected to these drives befo

Change the HP Photosmart from a USB connection to a network connectionIf you first install the HP Photosmart with a USB connection, you can later chan

Change the print settings for the current job...66Set the paper size...

• Use the Embedded Web Server•Network configuration page definitionsChange basic network settings from the control panelThe HP Photosmart control pane

3. Touch View Network Settings.4. Do one of the following:• To display wired network settings, touch Display Wired Summary.• To display wireless netwo

To print the wireless test report1. Touch Setup on the display.2. Touch Network.NOTE: If the menu option you want is not visible on the screen, touch

NOTE: When manually entering an IP setting, you must already be connected to anactive network, otherwise the setting will not stay when you exit from

Access the Embedded Web ServerThe computer you use to access the Embedded Web Server on the HP Photosmart mustbe connected to the same network as the

Related topics“View and print network settings” on page 39Network configuration page definitionsThe network configuration page shows the network setti

Parameter DescriptionAdmin Password Status of the administrator's password for the Embedded Web Server:•Set: Password is specified. You must ente

Parameter DescriptionConfigurationSourceThe protocol used to assign the IP address to the HP Photosmart:•AutoIP: The installation software automatical

Wireless (802.11) network settingsThe following table describes the 802.11 wireless settings shown on the networkconfiguration page.Parameter Descript

Parameter DescriptionNOTE: Check to see if a DNS IP address appears on the networkconfiguration page. If no address is shown, obtain the DNS IP addres

Work with ink cartridges...102Replace the ink c

Parameter DescriptionAuthenticationtypeType of authentication in use:•None: No authentication in use.•Open System (ad hoc and infrastructure): No auth

Parameter DescriptionTotal PacketsreceivedThe number of packets received by the HP Photosmart without error since ithas been turned on. The counter cl

Ethernet The most common local network technology that connects computers usingcopper cabling.Ethernet cable The cable used to connect network element

WPA Wi-Fi Protected Access (WPA) is a type of encryption used for wirelessnetwork security. WPA offers greater security than WEP.Chapter 4(continued)5

5 How do I?This section contains links to commonly performed tasks, such as printing and sharingphotos.•“How do I print 10 x 15 cm (4 x 6 inch) border

Chapter 554 How do I?How do I?

6 Load paperYou can load many different types and sizes of paper in the HP Photosmart, includingletter or A4 paper, photo paper, transparencies, envel

HP Advanced Photo Paper or HP Photo PaperHP Advanced Photo Paper or HP Photo Paper is a sturdy, glossy photo paper thatfeatures an instant-dry finish

HP Premium Presentation PaperHP Premium Presentation Paper gives your presentation a quality look and feel.HP CD/DVD TattoosHP CD/DVD Tattoos allow yo

• Load envelopes•Load other types of paperLoad full-size paperYou can load many types of letter or A4 paper into the main input tray of theHP Photosma

Prepare the HP Photosmart for shipment...173Secure the ink system...

3. Insert the stack of paper into the main input tray with the short edge forward and theprint side down. Slide the stack of paper forward until it st

5. Push the main input tray back into the HP Photosmart.6. Pull the output tray extender toward you, as far as it will go.NOTE: When you use legal-siz

3. Slide the paper-length and paper-width guides inward against the stack of photopaper until the guides stop.Do not overload the photo tray; make sur

3. Slide the paper-length and paper-width guides inward against the stack of cards untilthe guides stop.Do not overload the photo tray; make sure the

4. Slide the paper-width guide inward against the stack of envelopes until it stops.Do not overload the main input tray; make sure the stack of envelo

HP CD/DVD Tattoo labels▲ Place one sheet of CD/DVD tattoo paper in the input tray with the print side down;slide the CD/DVD tattoo paper forward until

7 Print from your computerThe HP Photosmart can be used with any software application that allows printing. Youcan print a range of projects, such as

Make the HP Photosmart the default printerYou can set the HP Photosmart as the default printer to use from all software applications.This means that t

the Size list to see if a defined paper size already exists for the type of paper you areusing.Paper type Suggested paper size settingsCD/DVD tattoo p

To view the print resolution1. Make sure you have paper loaded in the input tray.2. On the File menu in your software application, click Print.3. Make

6Contents

3. Make sure the HP Photosmart is the selected printer.4. Click the button that opens the Properties dialog box.Depending on your software application

4. Click the button that opens the Properties dialog box.Depending on your software application, this button might be called Properties,Options, Print

This section contains the following topics:•Create printing shortcuts•Delete printing shortcutsRelated topics•“Print a borderless image” on page 72•“P

5. In the Printing Shortcuts list, click the printing shortcut that you want to delete.6. Click Delete.The printing shortcut is removed from the list.

6. In the Size list, click the size of photo paper loaded in the photo tray.If a borderless image can be printed on the specified size, the Borderless

NOTE: Do not leave unused photo paper in the input tray. The paper might start tocurl, which could reduce the quality of your printout. Photo paper sh

7. In the Print Quality drop-down list, click Maximum dpi.NOTE: To view the maximum dpi that the HP Photosmart will print, clickResolution.8. Select a

• For binding on the side like a book or magazine, click to clear the Flip PagesUp check box.This causes the odd and even pages of your document to pr

8. Click OK, and then click Print or OK in the Print dialog box.The HP Photosmart begins printing.A dialog box displays instructions on the screen whe

Print multiple pages on a single sheetYou can print up to 16 pages on a single sheet of paper.To print multiple pages on a single sheet1. Make sure yo

1 HP Photosmart D7400 series HelpFor information about the HP Photosmart, see:•“HP Photosmart overview” on page 9•“Find more information” on page 15•“

To print a multiple-page document in reverse order1. Make sure you have paper loaded in the input tray.2. On the File menu in your software applicatio

To print on transparencies1. Load the transparency into the input tray.2. On the File menu in your software application, click Print.3. Make sure the

Print a posterYou can create a poster by printing a document on multiple pages. The HP Photosmartprints dotted lines on some pages to indicate where t

To print a Web page1. Make sure you have paper loaded in the main input tray.2. On the File menu in your Web browser, click Print.The Print dialog box

3. Double-click the HP Photosmart icon.TIP: You can also double-click the printer icon in the Windows taskbar.4. Select the print job you want to canc

Chapter 784 Print from your computerPrint

8 Use the photo featuresThe HP Photosmart is equipped with memory card slots and a front USB port that enableyou to print or edit photos from a memory

white when images are ready to be viewed. The Photo light is located near the memorycard slots and is indicated by a camera icon.CAUTION: Do not pull

Print Create Share Save2. Load up to 10 x 15 cm (4 x 6 inch) photo paper in the photo tray or full-size photopaper in the main input tray.3. Touch Vie

To print your photos1. Insert a memory card into the appropriate slot on the HP Photosmart, or connect astorage device to the front USB port.The Photo

Chapter 18 HP Photosmart D7400 series HelpHP Photosmart D7400 series Help

8. Touch or to continue scrolling through and selecting photos, and then touchDone.The Print Preview screen appears, showing how your photo(s) wil

3. Touch Create.The Create screen appears.4. Touch or to scroll through the projects, and then touch one of the followingprojects.• Album Pages: En

To share photos from a memory card or storage device1. Insert a memory card into the appropriate slot on the HP Photosmart, or connect astorage device

Before transferring photos to your computer, you need to remove the memory card fromyour digital camera and insert it in the appropriate memory card s

Edit photos using the control panelThe HP Photosmart offers several basic editing features that you can use to edit yourphotos manually before you pri

9. Use the arrow buttons to pan around the photo and select a specific area to print.10. Touch Crop.To preview your cropped photo▲ Touch the Back icon

To print your rotated photo▲ Touch the Back icon until you return to the View Photos screen, then touchPrint.Adjust the brightness of your photosYou c

NOTE: The changes you make to the photo apply only to viewing and printing thephoto. The changes will not be saved on the memory card or storage devic

3. Touch or to scroll through the thumbnails of your photos.4. When the thumbnail of the photo you want to edit appears, touch it.5. When the sele

4. When the thumbnail of the photo you want to edit appears, touch it.5. When the selected photo appears by itself on the display, press the Red EyeRe