Hp Color LaserJet CP3520 Printer Series User Manual Page 180
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Control-panel messages
Table 11-1 Control-panel messages
Control panel message Description Recommended action
10.32.00 UNAUTHORIZED SUPPLY IN
USE
The product is using a non-HP supply. If you believe you purchased a genuine HP
supply, go to
http://www.hp.com/go/
anticounterfeit. Any product repair required
as a result of using non-HP or unauthorized
supplies is not covered under warranty. HP
cannot ensure the accuracy or the availability
of certain features.
10.90.XY REPLACE <COLOR>
CARTRIDGE
A toner replenishment malfunction has
occurred.
Replace the print cartridge.
10.91.99 PRINT CARTRIDGE ERROR One of the cyan, magenta, or yellow print
cartridges is defective and needs to be
replaced.
After replacing the defective cartridge, turn
the power off then on to continue.
10.XX.YY SUPPLY MEMORY ERROR The product cannot read or write to at least
one print cartridge memory tag or a memory
tag is missing from a print cartridge.
XX values
●
00 = Memory tag memory error
●
10 = Memory tag missing
YY values
●
00 = Black
●
01 = Cyan
●
02 = Magenta
●
03 = Yellow
Reinstall the print cartridge, or install a new
print cartridge.
11.XX Internal clock error
To continue press OK
The product real time clock has experienced
an error.
Whenever the product is turned off and then
turned on again, set the time and date at the
control panel. See
Use the control panel
on page 12.
If the error persists, you might need to replace
the formatter.
13.XX.YY FUSER AREA JAM A jam has occurred in the fuser area. CAUTION: The fuser can be hot while the
product is in use. Wait for the fuser to cool
before handling it.
For instructions on clearing the jam, see
Clear jams in the right door on page 188.
13.XX.YY FUSER WRAP JAM A jam has occurred in the fuser. CAUTION: The fuser can be hot while the
product is in use. Wait for the fuser to cool
before handling it.
For instructions on clearing the jam, see
Clear jams in the right door on page 188.
To prevent this jam in the future, set the print
optimization mode LIGHT MEDIA to ON. See
Print Quality menu on page 24.
168 Chapter 11 Solve problems ENWW
- User Guide 1
- Table of contents 5
- 1 Product basics 13
- Product comparison 15
- Product features 16
- ENWW Product features 5 17
- Product walkaround 19
- Back view 20
- Interface ports 21
- 2 Control panel 23
- Use the control panel 24
- ENWW Use the control panel 13 25
- Control panel menus 26
- Menu hierarchy 27
- Show Me How menu 28
- Retrieve job menu 29
- Information menu 31
- Paper handling menu 32
- Configure device menu 33
- PCL sub-menu 34
- ENWW Configure device menu 23 35
- Print Quality menu 36
- ENWW Configure device menu 25 37
- System setup menu 39
- ENWW Configure device menu 29 41
- ENWW Configure device menu 31 43
- ENWW Configure device menu 33 45
- I/O menu 46
- ENWW Configure device menu 35 47
- ENWW Configure device menu 37 49
- ENWW Configure device menu 39 51
- Resets menu 53
- Diagnostics menu 54
- ENWW Diagnostics menu 43 55
- Service menu 56
- 3 Software for Windows 57
- UPD installation modes 60
- Priority for print settings 62
- Remove software for Windows 64
- HP Web Jetadmin 65
- Software for Macintosh 69
- HP Printer Utility 72
- Print a cover page 74
- Use watermarks 75
- Store jobs 76
- Set the color options 77
- Use the Services menu 77
- 5 Connectivity 79
- USB connection 80
- Network configuration 80
- ENWW Network configuration 69 81
- Configure the network product 82
- 6 Paper and print media 87
- Custom paper sizes 91
- Tray and bin capacity 93
- Load trays 95
- ENWW Load trays 85 97
- Tray 2 or optional Tray 3 98
- ENWW Load trays 87 99
- Load Tray 1 100
- ENWW Load trays 89 101
- Load Tray 2 102
- ENWW Load trays 95 107
- Configure trays 112
- Auto-sense settings 113
- Type and Size 114
- 7 Use product features 115
- Economy settings 116
- Set the real-time clock 117
- Set the wake time 118
- Use job storage features 119
- Delete a stored job 120
- Supported glossy paper 121
- Configure the paper tray 121
- Configure the driver settings 122
- Supported tough paper 123
- Set the duplex alignment 124
- 8Print tasks 125
- Cancel a print job 126
- Open the printer driver 127
- Use printing shortcuts 127
- Set paper and quality options 127
- Set document effects 128
- Set job storage options 129
- Set color options 130
- Set advanced printing options 131
- 9 Use color 133
- Manage color 134
- Manual color adjustment 135
- Color themes 135
- Match colors 137
- PANTONE® color matching 138
- Advanced color use 139
- Information pages 142
- HP Easy Printer Care 143
- ENWW HP Easy Printer Care 133 145
- Embedded Web server 146
- Embedded Web server sections 147
- Use HP Web Jetadmin software 149
- Security features 150
- Lock the control-panel menus 151
- Lock the formatter cage 152
- Manage supplies 153
- Replace supplies 154
- Change print cartridges 155
- ENWW Replace supplies 147 159
- Install memory 161
- XOXOXOXO 162
- Enable memory for Windows 164
- Clean the product 168
- Upgrade the firmware 169
- 11 Solve problems 175
- Solve general problems 176
- Restore factory settings 178
- Control-panel message types 179
- Control-panel messages 180
- X values 184
- Common causes of jams 198
- Jam locations 199
- Clear jams 199
- Clear jams in the right door 200
- ENWW Jams 189 201
- 1 Open the jam-access door 203
- 2 Remove the jammed paper 203
- Clear jams in Tray 1 205
- 5. Close the right door 206
- Clear jams in Tray 2 207
- Jam recovery 209
- Paper-handling problems 211
- Output is curled or wrinkled 214
- HP Jetdirect LEDs 216
- Heartbeat LED 217
- Solve image quality problems 218
- Repetitive defects ruler 219
- Overhead transparency defects 220
- Set the image registration 221
- Solve performance problems 222
- Solve connectivity problems 223
- Product software problems 225
- A Supplies and accessories 231
- Part numbers 233
- Cables and interfaces 234
- Maintenance kits 234
- B Service and support 235
- End User License Agreement 239
- Customer support 242
- C Product specifications 243
- Environmental specifications 244
- Physical specifications 244
- D Regulatory information 245
- FCC regulations 246
- United States and Puerto Rico 248
- Non-U.S. returns 248
- Material restrictions 249
- European Union 249
- Chemical substances 249
- For more information 250
- Declaration of Conformity 251
- Safety statements 252
- Substances Table (China) 254
- 250 Index ENWW 262
- *CC468-90906* 264
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