HP EXPANSION BASE 344524-001 User Manual download pdf (Page 16)

2–2 Maintenance and Service Guide

Troubleshooting

Problems and Solutions

The following tables list possible problems, the possible cause of

each problem, and the recommended solution.

Table 2-1

Power Problems and Solutions

Problem Possible Cause Solution

The blue indicator

light does not

come on.

The notebook is not

powered on.

Turn on the notebook.

The Expansion Base is not

connected to AC power.

Verify that the AC cable is

properly connected to the

Expansion Base and to an

AC power outlet.

The expansion cable on

the Expansion Base is not

properly connected to the

expansion connector on

the notebook.

Turn off the notebook and

unplug the expansion cable.

Then plug the expansion

cable back in to the notebook

and turn the notebook on.

If the above solutions are

unsuccessful, the

expansion cable may be

damaged.

Replace the expansion

cable. (Section 5.10)

If the above solutions are

unsuccessful, the power

supply may be

malfunctioning.

Replace the power supply.

(Section 5.6)

The notebook

shuts down.

The Expansion Base is not

plugged into an AC power

outlet, draining the

notebook battery pack.

Plug the Expansion Base

into an AC power outlet.

If the above solution is

unsuccessful, the power

supply may be

malfunctioning.

Replace the power supply.

(Section 5.6)

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HP EXPANSION BASE 344524-001 User Manual Page 16

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