HP Compaq Presario,Presario 5280 User's Guide

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Notice
The information in this guide is subject to change without notice.
Compaq Computer Corporation shall not be liable for technical or editorial
errors or omissions contained herein; nor for incidental or consequential
damages resulting from the furnishing, performance, or use of this
material.
This guide contains information protected by copyright. No part of this
guide may be photocopied or reproduced in any form without prior written
consent from Compaq Computer Corporation.
Copyright 1995, 1996 Compaq Computer Corporation.
All rights reserved. Printed in the U.S.A.
Compaq, Deskpro, LTE, Contura, Presario, ProLinea
Registered U. S. Patent and Trademark Office.
LTE 5000 is a trademark of Compaq Computer Corporation.
Contura Registered in the Philippines Patent Office.
Microsoft, MS-DOS, and Windows are registered trademarks of Microsoft
Corporation.
The software described in this guide is furnished under a license
agreement or nondisclosure agreement. The software may be used or copied
only in accordance with the terms of the agreement.
Product names mentioned herein may be trademarks and/or registered
trademarks of their respective companies.
MAINTENANCE AND SERVICE GUIDE
COMPAQ LTE 5000 FAMILY OF PERSONAL COMPUTERS
First Edition (September 1995)
Second Edition (November 1996)
Documentation Part Number 213583-002
Spare Part Number 213622-002
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1 2 3 4 5 6 ... 313 314

Summary of Contents

Page 1

Notice The information in this guide is subject to change without notice.Compaq Computer Corporation shall not be liable for technical or editorialerr

Page 2

1.2.5 MPEG and TV Video AdapterThe MPEG and TV Video Adapter option is supported with the computer andboth expansion bases. This option provides an MP

Page 3

User's Guide (Latin American Spanish) ** 213625-161Compaq LTE 5000 Family of Personal Computers OnlineUser's Guide (Swedish) ** 213625-101--

Page 4

language code when ordering, e.g., 213638-001 for English LTE 5000 VideoDrivers Support Kit.==========================================================

Page 6

2 Top cover assembly. Includes 213711-001EMI shield, release mechanism,doors, guides, monitor supportcover slot caps with springs,labels, and logo.---

Page 8

labels, and logo. 213711-0033 Base assembly. Includes feet and labels. 241949-001=====================================================================

Page 10

===========================================================================1 MPEG connector with frame 213761-001-------------------------------------

Page 12

4 MultiBay assembly w/ejector Included with Item 75 MultiBay connector board Included with Item 76 Speaker assembly 241956-0017 Top cover assembly (Se

Page 13

o Fast charging of two batteries in 3 hoursIt requires the AC Adapter or Automobile Adapter for power.Chapter 1.3 Computer External Components The ext

Page 15

1. Docking mechanism spring (NOTE 1)2. Docking mechanism bar (NOTE 1)3. Docking mechanism slide block (NOTE 1)4. Docking mechanism bushing (NOTE 1)5.

Page 17

following:1. PC Card doors assembly2. MultiBay door (Quantity = 2)3. MultiBay door spring (Quantity = 2)4. Monitor support cover slot caps5. Monitor s

Page 19

===========================================================================Mechanical Kit. Contains the following: 213756-0011. Docking mechanism bar2

Page 20

Power cord, MultiBay Expansion Base (U.S.) 213673-001===========================================================================Table 3-20. MultiBay a

Page 21

Table 3-21. Spare Parts: MultiBay Expansion Base Documentation===========================================================================Description S

Page 22

Chapter 4. Removal and Replacement Preliminaries Chapter 4.0 Introduction This chapter provides general service information for the computer.Adherenc

Page 23

Many electronic components are sensitive to ESD. Circuitry design andstructure determine the degree of sensitivity. The following properpackaging and

Page 24

===========================================================================Item Component Function====================================================

Page 25

Method Voltage===========================================================================Antistatic plastic 1,500 VCarbon-loaded plastic 7,500 VMetall

Page 26

conductive strips must be worn in contact with the skin.4.1.7 Recommended Materials and EquipmentOther materials and equipment that are recommended fo

Page 27

o 3/16-inch nut driver (for screwlocks and standoffs)o Connector removal toolo Display bezel removal toolo Diagnostics software4.2.2 ScrewsThe screws

Page 28

The computer uses a zero insertion force (ZIF) connector for the keyboardcable to the system board. To remove a cable from a ZIF connector, liftboth c

Page 29

Chapter 5. Computer Removal and Replacement Procedures Chapter 5.0 Introduction This chapter presents the removal and replacement procedures for thec

Page 30

Chapter 5.3 Preparing the Computer for Disassembly Before beginning removal and replacement procedures, complete thefollowing procedures:1. Undock the

Page 31

3. Remove the battery pack(s) (Section 5.3.3).4. Remove the auxiliary battery (Section 5.3.4).5. Remove the hard drive (Section 5.3.5).6. Remove the b

Page 32

5.3.2 Disconnecting the ComputerIf the computer is docked in an expansion base, see Section 5.3.1 forundocking instructions. If the computer is not do

Page 33

4. Turn off and disconnect any external devices.5.3.3 Battery PackThe battery pack should be removed before performing any internalmaintenance on the

Page 34

Removing the Battery PackTo remove the battery pack, see Figure 5-5 and complete the followingsteps:1. Slide the battery release actuator [1] toward t

Page 36

that does not require the display to be removed, you can use the batterypack as a counterweight to stabilize the computer.To use the battery pack as a

Page 37

2. Lift the auxiliary battery out of its compartment [1] and disconnect theauxiliary battery cable [2] as shown in Figure 5-8.

Page 38

Installing the Auxiliary BatteryThe auxiliary battery is not cylindrical but protrudes along one side.When installing the auxiliary battery, this side

Page 39

4. Install the auxiliary battery compartment door (Figure 5-7).5.3.5 Hard DriveThe middle compartment on the front of the computer is a dedicated hard

Page 40 - Chapter 2. Troubleshooting

2. Open the hard drive bay door [1], and while holding the hard driverelease actuated [2], pull on the tab [3] to remove the hard drive(Figure 5-11).

Page 41

Installing the Hard DriveTo install a hard drive, complete the following steps:1. Open the hard drive bay door and insert the hard drive with the labe

Page 42

1. Remove the MultiBay security screw (Figure 5-12).2. Push the MultiBay device release [1] toward the front of the computerand pull the device [2] ou

Page 43

Installing a Device in the MultiBayInstallation of a device in the MultiBay is the reverse of the removalprocedure. To install a device in the MultiBa

Page 44

To install a PC Card, open the PC Card door, insert the card into theslot, and press firmly until it is seated.Chapter 5.4 External Computer Component

Page 45

The computer logo identifies the model of the computer. A logo for eachmodel is included with the display assembly spare parts kit. The logo hasan adh

Page 46

---------------------------------------------------------------------------5 Ventilation intake Intake vents provide proper airflow tohelp prevent the

Page 47

5.4.3 Connector CoverThe connector cover snaps into place. To remove and replace a connectorcover, complete the following steps:1. Open the connector

Page 48

Reverse this procedure to install a connector cover.5.4.4 Auxiliary Battery Compartment DoorSee Section 5.3.4 for instructions on how to remove and re

Page 49

3. Pull on the handle [2] to remove the memory expansion board from thecomputer (Figure 5-18).Reverse the above procedure to install a memory expansio

Page 50

5.4.7 Hard Drive Bay DoorThe hard drive bay door snaps into place. To remove the hard drive baydoor, complete the following steps:1. Position the comp

Page 51

2. Open the hard drive bay door until you feel resistance, then continueto open the door (Figure 5-20) until the door is released.To install the hard

Page 52

2. Flex the center of the door up until the pivots on each end of the doordisengage the pivot holes in the computer housing (Figure 5-21).Reverse this

Page 53

5.5.1 CPU Cover AssemblyTo remove and replace the CPU cover assembly, complete the following steps:1. Prepare the computer for disassembly as describe

Page 54

4. Tilt the CPU cover forward and out of the computer (Figure 5-23).Reverse the above procedure to install the CPU cover assembly.IMPORTANT: A set of

Page 55

To install, simply snap the power switch actuator, with spring installed,into place.5.5.3 Standby (Suspend) ButtonTo remove the standby (suspend) butt

Page 56

To install, simply snap the standby (suspend) button into place. To avoidlosing the spring, this task is better performed with the CPU coverinverted.5

Page 57

Table 1-4. Computer Components - Rear and Left Sides===========================================================================Item Component Function

Page 58

To install a display switch button, snap it into place.Chapter 5.6 Microphone With the CPU cover removed, the microphone is readily accessible on ther

Page 59

3. Lift the microphone and its boot out of the computer (Figure 5-27).NOTE: The microphone extension cable cannot be properly accessed forservice unti

Page 60

4. Remove the two status panel screws [2] (Figure 5-28).5. Lift the status panel [3] out of the computer.Reverse the above procedure to install the st

Page 61

o Clutch cradlesAll of these procedures require removal of the CPU cover and the displayassembly.5.8.1 Removing and Installing the Display AssemblyTo

Page 62

Reverse the above procedure to install the display assembly. Install theappropriate logo to match the computer model (Section 5.4.1).NOTE: It is impor

Page 63

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>&l

Page 64

IMPORTANT: Note the routing of the display cables to ensure proper routingat reassembly.Reverse the above procedure to install the display bezel, taki

Page 65

4. Lift out the latch [2] and its attached spring (Figure 5-33).Reverse the above procedure to install a latch assembly.5.8.4 Removing and Installing

Page 66

Reverse the above procedure to install a clutch assembly and bracket.5.8.5 Brightness/Contrast Control ActuatorTo remove a brightness/contrast control

Page 67

To install a brightness/contrast control actuator, simply snap it intoplace.IMPORTANT: When replacing the display bezel onto the display panel, makesu

Page 68

---------------------------------------------------------------------------10 Docking sensor Access to a microswitch that initiatesthe docking scenari

Page 69

3. Lift the right cradle out of the computer (Figure 5-36).Reverse the above procedure to install the clutch cradles.Chapter 5.9 Keyboard Assembly Mai

Page 70

1. Remove the CPU cover as described in Section 5.5.1.2. Remove the keyboard screws (Figure 5-37).3. Remove the screws [1] from the rear corners of th

Page 71

4. Remove the microphone [2] (Figure 5-38). You can leave it attached toits extension cable.5. Separate the keyboard from the base and shift it slight

Page 72

6. Disconnect the EasyPoint II controller cable [2] from the system board(Figure 5-39).7. Lift the keyboard out.Reverse this procedure to install the

Page 73

3. Disconnect the cable from the ZIF connector on the EasyPoint IIController (Figure 5-41). The ZIF connector is located on the back sideof the contro

Page 74

NOTE: Observe the dressing of the EasyPoint II controller cables. It maybe necessary to use adhesive tape to maintain the cables in theirproper orient

Page 75

3. The release holder, spring, and latch are installed as an assembly.Lift out the release holder [3] (Figure 5-42). The battery release [2]is attache

Page 76

5.9.4 Removing and Installing the MultiBay Release AssemblyTo remove the MultiBay release assembly, complete the following steps:1. Remove the keyboar

Page 77

3. Remove the standoff and screw from the release holder (Figure 5-45).

Page 78

4. Lift out the release holder (Figure 5-45). The release is attached tothe holder with its spring.The release holder, spring and latch are installed

Page 79

o Super I/O (National 87334)o Audio controller (ESS688 or ESS1688)o Power controller (47P440AF)The boards on which these controllers reside are identi

Page 80

5.9.5 Removing and Installing the Hard Drive LatchThe hard drive latch assembly consists of the hard drive release, latch,and spring. It is held in pl

Page 81

3. Remove the latch screw as shown in Figure 5-47. The release drops outbut the spring holds the latch in place. Use forceps or needle-nosepliers to r

Page 82

4. Lift the fan out of the computer.Reverse the above procedure to install a fan. Make certain the fan isproperly oriented with the label on top and t

Page 83

8. Disconnect the thermistor cable [1] as shown in Figure 5-50.

Page 84

9. Remove the screw [2] from the right rear corner of the processor board(Figure 5-50).10. Remove the processor board as shown in Figure 5-51.

Page 85

Before installing the processor board, verify that the display jumpers areappropriately configured for the type of display installed in thecomputer. T

Page 86

Table 5-1. Display Configuration Jumpers===========================================================================Display Type JP3 JP2 JP4===========

Page 87

CTFTLTE 5400 12.1 in 1024x768 2-3 2-3 2-3CTFT---------------------------------------------------------------------------* Verify the display panel rev

Page 88

Chapter 5.13 Power Board To remove the power board, complete the following steps:1. Remove the processor board as described in Section 5.11.2. Remove

Page 89

Reverse the above procedure to install a power board.Chapter 5.14 System Board To remove the system board, complete the following steps:1. Remove the

Page 90

The following LCD panels are supported:o 10.4-inch (26.4 cm) CSTN VGA Display (640 x 480)o 11.3-inch (28.7 cm) CSTN SVGA Display (800 x 600)o 10.4-inc

Page 91

6. Remove the standoff from the left rear corner of the system board(Figure 5-57).

Page 92

7. Remove the screw from the front left and the screw from the right rearof the system board (Figure 5-57).8. Remove the two screwlocks from the optio

Page 93

9. The system board can now be lifted out of the computer as shown inFigure 5-59.

Page 94

NOTE: Begin lifting the system board at the edge near the hard driveshield. The sheet metal may have to be deflected slightly to provideclearance for

Page 95

Chapter 6. MultiBay Expansion Base: Removal and Replacement Procedures Chapter 6.0 Introduction This chapter presents the removal and replacement pro

Page 96

Chapter 6.3 Preparing the MultiBay Expansion Base for Disassembly NOTE: It is important that these instructions be followed when installinga new expan

Page 97

6.3.1 Undocking the ComputerSee Section 5.3.1 for instructions on how to undock the computer from theexpansion base.6.3.2 Disconnecting the Expansion

Page 98 - Chapter 3.11 Documentation

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> WARNING <<&

Page 99

2. Move the sliding panel on the front of the battery to the left.Installing a Battery PackTo install a battery pack into a MultiBay, complete the fol

Page 100 - Chapter 3.12 Software

2. If the mass storage device is a diskette drive or CD-ROM drive, removethe diskette or CD from the drive.3. Push the MultiBay device release button

Page 101

Release LatchesThe release latches serve to lock the display and system units togetherwhen the computer is in the closed position. Each latch assembly

Page 102

1. Turn off the expansion base.2. Make sure the latch inside the carrier is pushed to the right, andplace the hard drive in the carrier with the label

Page 103

side of the MultiBay and push the drive into the bay until it isseated.6.3.5 PC CardAll PC cards should be removed from the expansion base before perf

Page 104

2. Place the PC Card in the tracks with the card connector to the insideand label up.3. Slide the card in until it seats. The door remains open while

Page 105

6.4.2 MPEG Connector DoorThe MPEG connector door [2] provides visual access to the MPEG connectorfor guiding the connector into place when installing

Page 106

3. Lift the bottom cover from the expansion base (Figure 6-10).

Page 107

To install the bottom cover assembly, reverse the procedure presentedabove.Chapter 6.6 MPEG Connector The MPEG connector plugs into the main board and

Page 108

Reverse this procedure to install the MPEG connector.Chapter 6.7 Power Supply The power supply is mounted in the right rear corner of the expansion ba

Page 109

5. Note the routing of the ground wires attached to the rear power supplyscrews. Remove the four screws and lift the power supply out(Figure 6-13).

Page 110

To install the power supply, reverse the procedure presented above. Besure to reconnect the ground wire.Chapter 6.8 Main Board To remove the main boar

Page 111

3. Remove the bottom cover as described in Section 6.5.4. Note the routing of all cables and disconnect the power cable [1],speaker cables [2], IrDA c

Page 112

Chapter 1. Product Description 1.1 Computer Features and Models The Compaq LTE 5000 Family of Personal Computers introduces a newgeneration of perfor

Page 113

The system unit contains the following field replaceable units:o CPU covero Internal microphoneo Status panelo Processor boardo Power boardo Cooling f

Page 114

5. Disconnect the fan [1] and fan power [2] at the Fan Control Board(Figure 6-16).

Page 115

6. Remove the remaining three screws from the main board and the twoscrews from the CPU connector bezel (Figure 6-17).

Page 116

7. Lift the main board out of the base. Begin lifting at the front edgeof the board [1] . The CPU connector bezel [2] comes off with the boardbut is n

Page 117

Reverse the removal procedure described above to install the main board.Position the CPU connector cover in place but do not secure it with screwsunti

Page 118 - Chapter 4.0 Introduction

2. Begin lifting at the end of the assembly toward the MultiBay ConnectorBoard and lift the MultiBay assembly out (Figure 6-20).

Page 119

Reverse the above procedure to install a MultiBay assembly, inserting theend nearest the MultiBay door first (Figure 6-21). Take care not to damagethe

Page 120

Chapter 6.11 MultiBay Door The main board and one of the MultiBays must be removed before removingthe MultiBay door assembly. To remove a MultiBay doo

Page 121

Chapter 6.12 PC Card Door Assembly The main board must be removed before removing the PC Card door assembly.The PC Card doors are spared as an assembl

Page 122

Reverse the above procedure to install the PC Card door assembly.Chapter 6.13 Power Switch Board The bottom cover assembly must be removed before remo

Page 123

4. Remove the screw holding the power switch board in place and lift theboard out (Figure 6-25).

Page 124

to the system board. It is an omnidirectional condenser microphone with astandard sensitivity of 40dB. The microphone is mounted in a rubber bootto pr

Page 125

Reverse the above procedure to install a power switch board.Chapter 6.14 IrDA Board The bottom cover assembly must be removed before removing the IrDA

Page 126

4. Remove the screw holding the IrDA board in place and lift the board out(Figure 6-27).

Page 127

Reverse the above procedure to install the IrDA board.Chapter 6.15 Speaker Assemblies The bottom cover assembly must be removed before removing the sp

Page 128

4. Remove the two screws from the speaker bracket [3] and lift the bracketand board out of the bottom cover assembly [4] (Figure 6-28).Reverse the abo

Page 129

3. Remove the guide screw (Figure 6-29).4. Remove the CPU guide while guiding the spring out of its seat in theside panel of the expansion base (Figur

Page 130

Reverse the above procedure to install the monitor support cover cap.Chapter 6.18 Docking Mechanism The bottom cover assembly must be removed before r

Page 131

To remove the docking mechanism, complete the following steps:1. Prepare the expansion base for disassembly as described in Section 6.3.2. Remove the

Page 132

6. Remove the screw from the spring and lift the spring out(Figure 6-33).

Page 133

7. To remove the puller plate assembly [1], see Figure 6-34 and completethe following steps:a. Slide the puller plate all the way back [2].

Page 134 - (Figure 5-11)

b. Lift the rear of the puller plate [4] and continue to slide backwhile pulling the catch [3] out of the opening in the base.To install the puller pl

Page 135

The L2 cache is implemented as direct-mapped, write-back cache with a sizeof 256 KB.The power switch, display switch, and standby (suspend) button are

Page 136

4. The docking lever slider is now free to be removed [1] (Figure 6-36).Note that the little tab on one side of the docking lever slider [2]goes towar

Page 137

5. Remove the screws [1] and lift out the docking lever cover [2](Figure 6-37).

Page 138

6. Remove the docking lever cover insert [3] as shown in Figure 6-37.Reverse the above procedures to install the docking lever, docking leverslider, o

Page 140

Chapter 7. MultiBay ISA Expansion Base: Removal and Replacement Procedures Chapter 7.0 Introduction This chapter presents the removal and replacement

Page 141

Chapter 7.3 Preparing the MultiBay ISA Expansion Base For Disassembly NOTE: It is important that these instructions be followed when installinga new e

Page 142

5. Remove any PC Cards (section 7.3.4).7.3.1 Undocking the ComputerSee Section 5.3.1 for instructions on how to undock the computer from theexpansion

Page 143 - 5.4.7 Hard Drive Bay Door

All battery packs should be removed from the expansion base beforeperforming any internal maintenance.>>>>>>>>>>>>

Page 144

2. Move the sliding panel on the front of the battery to the left.Installing a Battery PackTo install a battery pack into a MultiBay, complete the fol

Page 145

2. If the mass storage device is a diskette drive or CD-ROM drive, removethe diskette or CD from the drive.3. Push the MultiBay device release button

Page 146

LTE 5250 10.4 in SVGA CTFT 2-3 2-3 2-3LTE 5380 12.1 in 1024 x 768CTFT 2-3 1-2 1-2LTE 5400 12.1 in 1024 x 768CTFT 2-3 2-3 2-3==========================

Page 147

1. Turn off the expansion base.2. Make sure the latch inside the carrier is pushed to the right, andplace the hard drive in the carrier with the label

Page 148

side of the MultiBay and push the drive into the bay until it isseated.7.3.5 PC CardAll PC cards should be removed from the expansion base before perf

Page 149

2. Place the PC Card in the tracks with the card connector to the insideand label up.3. Slide the card in until it seats. The door remains open while

Page 150 - Chapter 5.6 Microphone

o LabelsThe feet are also spared separately. Feet installation is described inSection 7.4. The feet, labels, and ISA expansion cover are preinstalled.

Page 151 - Chapter 5.7 Status Panel

4. Remove the one screw in the center of the shield on the bottom cover,remove the shield by sliding it forward and lifting it off theretaining clips,

Page 152 - Chapter 5.8 Display Assembly

5. Lift the bottom cover off the expansion base (Figure 7-12).

Page 153

6. To remove the ISA connector board, remove the two screws, and removethe board (Figure 7-13).

Page 154

To install the bottom cover assembly, reverse the procedure presentedabove.Chapter 7.6 MPEG Connector The MPEG connector plugs into the main board and

Page 155

Reverse this procedure to install the MPEG connector.Chapter 7.7 Power Supply The power supply is mounted in the right rear corner of the expansion ba

Page 156

5. Note the routing of the ground wires attached to the rear power supplyscrews. Remove the three screws and lift the power supply out(Figure 7-16).

Page 157

o PCI BIOSo Keyboard Controller Firmware for the Intel 80C51SLo VGA BIOSThe ROM-based setup has been translated into ten languages in addition toEngli

Page 158

To install the power supply, reverse the procedure presented above. Besure to reconnect the ground wire.Chapter 7.8 Main Board To remove the main boar

Page 159

3. Remove the bottom cover as described in Section 7.5.4. Note the routing of all cables and disconnect the power supply cable[1], the auxiliary fan c

Page 160 - Chapter 5.9 Keyboard Assembly

5. Remove the screws from the main board and the two screws from the CPUconnector bezel (Figure 7-19).

Page 161

6. Lift the main board out of the base. Begin lifting at the front edge ofthe board [1]. The CPU connector bezel [2] comes off with the board butis no

Page 162

7. To remove the auxiliary fan, release the fan mounting clips and removethe fan from the bottom cover. (Figure 7-21)

Page 163

Reverse the removal procedure described above to install the main board.Position the CPU connector cover in place but do not secure it with screwsunti

Page 164

2. Begin lifting at the end of the assembly toward the MultiBay ConnectorBoard and lift the MultiBay assembly out (Figure 7-23).

Page 165

Reverse the above procedure to install a MultiBay assembly, inserting theend nearest the MultiBay door first (Figure 7-24). Take care not to damagethe

Page 166

Chapter 7.11 MultiBay Door The main board and one of the MultiBays must be removed before removingthe MultiBay door assembly. To remove a MultiBay doo

Page 167

Chapter 7.12 PC Card Door Assembly The main board must be removed before removing the PC Card door assembly.The PC Card doors are spared as an assembl

Page 168

drive can be used simultaneously.The audio subsystem is integrated into the system board. The systemsupports an internal microphone, stereo speakers,

Page 169

Reverse the above procedure to install the PC Card door assembly.Chapter 7.13 Power Switch Board The bottom cover assembly must be removed before remo

Page 170

4. Remove the screw holding the power switch board in place and lift theboard out (Figure 7-28).

Page 171 - Chapter 5.10 Fan

Reverse the above procedure to install a power switch board.Chapter 7.14 IrDA Board The bottom cover assembly must be removed before removing the IrDA

Page 172 - Chapter 5.11 Processor Board

4. Remove the screw holding the IrDA board in place and lift the board out(Figure 7-30).

Page 173

Reverse the above procedure to install the IrDA board.Chapter 7.15 Speaker Assemblies The bottom cover assembly must be removed before removing the sp

Page 174 - (Figure 5-50)

Reverse the above procedure to install a speaker assembly, payingparticular attention to the cable routing.Chapter 7.16 Alignment Guides The bottom co

Page 175

4. Remove the CPU guide while guiding the spring out of its seat in theside panel of the expansion base (Figure 7-32).Reverse the above procedure to i

Page 176

Reverse the above procedure to install the monitor support cover cap.Chapter 7.18 Docking Mechanism The bottom cover assembly must be removed before r

Page 177

1. Prepare the expansion base for disassembly as described in Section 7.3.2. Remove the bottom cover assembly as described in Section 7.5.3. Remove th

Page 178 - Chapter 5.13 Power Board

6. Remove the screw from the spring and lift the spring out (Figure 7-36).

Page 179 - Chapter 5.14 System Board

support up to four IDE hard drives. When using two hard drives in thecomputer, one of the hard drives is installed in the dedicated hard drivebay and

Page 180 - (Figure 5-57)

7. To remove the puller plate assembly [1], see Figure 7-37 and completethe following steps:a. Slide the puller plate all the way back [2].

Page 181

b. Lift the rear of the puller plate [4] and continue to slide backwhile pulling the catch [3] out of the opening in the base.To install the puller pl

Page 182 - Figure 5-59

4. The docking lever slider is now free to be removed [1](Figure 7-39). Note that the little tab on one side of the dockinglever slider [2] goes towar

Page 183

5. Remove the screws [1] and lift out the docking lever cover [2](Figure 7-40).

Page 184 - Replacement Procedures

6. Remove the docking lever cover insert [3] as shown in Figure 7-40.Reverse the above procedures to install the docking lever, docking leverslider, o

Page 186

Chapter 8. Specifications Chapter 8.0 Introduction This chapter provides physical and performance specifications for the:o Computero Displayo Hard dr

Page 187

Maximum Operating Power 15 WPeak Operating Power 25 W---------------------------------------------------------------------------AC Adapter Power Requi

Page 188

Configuration RGB Stripe---------------------------------------------------------------------------Backlight Edge Lit---------------------------------

Page 189

Table 8-5. 12.1 inch Color TFT SVGA Display===========================================================================U.S. Metric=====================

Page 190

A connector on the rear of the computer interfaces with either expansionbase to provide additional functionality. The expansion base replicatesthe fol

Page 191

Width 17.28 cm 23.04 cm---------------------------------------------------------------------------Number of Colors 256--------------------------------

Page 192

Sector Interleave 1:1 1:1 1:1 1:1---------------------------------------------------------------------------Integrated Controller Yes Yes Yes Yes-----

Page 193

===========================================================================Chapter 8.5 CD-ROM Drive Specifications Table 8-11. Dual-Speed CD-ROM Drive

Page 194

Track Pitch 1.8 um---------------------------------------------------------------------------Laser:Beam Divergence 10 (vertical)/36 (horizontal) degre

Page 195 - Chapter 6.6 MPEG Connector

Startup Time 8 seconds typical===========================================================================Chapter 8.6 Battery Specifications Table 8-14

Page 196 - Chapter 6.7 Power Supply

Relative HumidityOperating 20 to 80%Nonoperating 5 to 90%---------------------------------------------------------------------------AltitudeOperating

Page 197 - (Figure 6-13)

Relative Humidity:Operating 20 to 80%Nonoperating 5 to 90%---------------------------------------------------------------------------Altitude:Operatin

Page 198

IRQ12 Internal Point Stick or External MouseIRQ13 Coprocessor (Not available to any peripheral)IRQ14 IDE Interface (Hard Disk and CD-ROM Drive)IRQ15 F

Page 199 - [5] (Figure 6-15)

022 - 024 Opti Chipset Configuration registers025 - 03F Unused02E - 02F 87334 "Super IO" configuration for CPU040 - 043 Counter/Timer Regist

Page 200 - (Figure 6-16)

220 - 22F Entertainment Audio (Default alternate is 230, 240,250230 - 26D Unused26E - 26FH National 87334 "Super IO" Controller in MEB278 -

Page 201

The battery release mechanism consists of the following parts:o Battery release actuatoro Battery release springo Battery release holdero Battery rele

Page 202

3F6 Primary Fixed Disk Controller3F7 "A" Diskette Controller3F8 - 3FF Serial Port (COM1/Default)CF8 - CFB PCI Configuration Index Register (

Page 203

Appendix A.1 Connector Pin Assignments This appendix contains the pin assignments for all external connectors.Table A-1. External Keyboard============

Page 204

Table A-2. PS/2-Compatible Mouse===========================================================================Pin Signal=================================

Page 205

Table A-3. MIDI/Game===========================================================================Pin Signal=============================================

Page 206 - Chapter 6.11 MultiBay Door

13 Joystick Direction14 Joystick Button15 MIDI In===========================================================================Table A-4. Ethernet RJ-45=

Page 207

8 Unused===========================================================================Table A-5. BNC=====================================================

Page 208

Table A-6. External Monitor===========================================================================Pin Signal======================================

Page 209

13 Horizontal SyNC14 Vertical SyNC15 Monitor ID Bit 3 (SCL)===========================================================================Table A-7. Paral

Page 210 - Chapter 6.14 IrDA Board

8 Data Bit 69 Data Bit 710 Acknowledge11 Busy12 Paper End14 Auto Linefeed13 Select15 Error16 Initialize Printer17 Select In18 Ground19 Ground20 Ground

Page 211 - (Figure 6-27)

Table A-8. Serial===========================================================================Pin Signal================================================

Page 212

to the keyboard. Once released, the flat cable can be disconnected fromthe ZIF connector on the underside of the controller.MultiBayThe MultiBay accom

Page 213 - Chapter 6.16 Alignment Guides

Table A-9. MPEG and TV Video Adapter Connector===========================================================================Pin Signal===================

Page 214

9 Line In - Right Channel10 Ground11 VAFC - Overlay Window12 VAFC - SyNC Enable13 IDE Active *14 VAFC - Pixel Data 215 VAFC - Pixel Data 616 Ground17

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38 Ground39 OSC40 Ground41 Interrupt Request 542 Interrupt Request 1043 Interrupt Request 1544 DMA Request 345 DMA Acknowledge 0 *46 DMA Acknowledge 5

Page 216

67 Byte High Enable *68 Ground69 System Address Bit 2170 System Address Bit 1771 System Data Bit 1572 System Data Bit 1373 Ground74 System Data Bit 11

Page 217 - (Figure 6-33)

96 DC Voltage97 Expansion - Clock (Reserved)98 Battery 2 Voltage99 CRT ID Bit / Data100 Battery 1 Voltage=============================================

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125 System Address Bit 6===========================================================================Pin Signal=========================================

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153 Expansion Device Ready154 NC155 DMA Acknowledge 6 *156 DMA Acknowledge 3 *157 DMA Request 7158 DMA Request 2159 Interrupt Request 14160 Interrupt

Page 220

182 MPEG Audio - Data183 MPEG Audio - R/L Channel Select184 VAFC - Pixel Data 13185 Ground186 VAFC - Pixel Data 9187 VAFC - Pixel Data 5188 Ground189

Page 221 - (Figure 6-37)

Table A-10. External Options Connector===========================================================================Pin Signal===========================

Page 222

9 Line In - Right Channel10 Ground11 VAFC - Overlay Window12 VAFC - SyNC Enable13 IDE Active*14 VAFC - Pixel Data 215 VAFC - Pixel Data 616 Ground17 V

Page 223

o 8 or 16 MB of RAM, expandable to 72 or 80 MBo 512 KB of 64-bit write-back, synchronous, level-2 cache memory availableon the LTE5400 model; 256 KB o

Page 224

o Security featureso Stereo speakerso ISA expansion slot (MultiBay ISA Expansion Base)o High performance stereo speakers and new audio bass ports on b

Page 225

38 Ground39 OSC40 Ground41 Interrupt Request 542 Interrupt Request 1043 Interrupt Request 1544 DMA Request 345 DMA Acknowledge 0 *46 DMA Acknowledge 5

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67 Byte High Enable *68 Ground69 System Address Bit 2170 System Address Bit 1771 System Data Bit 1572 System Data Bit 1373 Ground74 System Data Bit 11

Page 227

96 DC Voltage97 Expansion - Clock (Reserved)98 Battery 2 Voltage99 CRT ID Bit / Data100 Battery 1 Voltage=============================================

Page 228

125 System Address Bit 6===========================================================================Pin Signal=========================================

Page 229

153 Expansion Device Ready154 NC155 DMA Acknowledge 6 *156 DMA Acknowledge 3 *157 DMA Request 7158 DMA Request 2159 Interrupt Request 14160 Interrupt

Page 230

182 MPEG Audio - Data183 MPEG Audio - R/L Channel Select184 VAFC - Pixel Data 13185 Ground186 VAFC - Pixel Data 9187 VAFC - Pixel Data 5188 Ground189

Page 231

Appendix B. Power Cord Set Requirements B.1 3-Conductor Power Cord Set The wide range input feature of your computer permits it to operate fromany li

Page 232

Germany VDE 1Italy IMQ 1Japan JIS 3Norway NEMKO 1Sweden SEMKO 1Switzerland SEV 1United Kingdom BSI 1United States UL 2--------------------------------

Page 233

3. The power cord set must have a minimum current capacity of 2.5A and anominal voltage rating of 125 or 250 volts AC, as required by eachcountry&apos

Page 234

Appendix C. Using Additional Hard Drives The Compaq LTE 5000 Family of Personal Computers can support up to fourhard drives: two in the computer and t

Page 235

4 MultiBay II device release button5 MultiBay II6 PC Card release buttons7 Ventilation exhausts (MultiBay ISA Expansion Base model)8 PC Card slots9 IS

Page 236

o When used in the computer, the LTE Elite hard drive can be inserted onlyin the dedicated bay.Using an LTE Elite Hard Drive That Has Secondary-Drive

Page 237 - Chapter 7.6 MPEG Connector

IMPORTANT: The computer does not automatically load Microsoft Windows 95when this procedure is used. Follow this procedure only if youare experienced

Page 238 - Chapter 7.7 Power Supply

The systems can boot only from "Device 0"drives.Drives with secondary drive capability(cable select) have the following icon onthe label:ILL

Page 239 - (Figure 7-16)

However, drives with LTE 5000 preloaded softwarehave the wrong drivers, and expect to findfeatures not present in the LTE Elite hardware,resulting in

Page 240 - Chapter 7.8 Main Board

computer and press F8 when you see the message"starting Windows 95." When the Windows 95Startup Menu appears, select "Command PromptOnl

Page 241 - [7] (Figure 7-18)

Table 1-8. Expansion Base Components - Front and Left Sides===========================================================================Item Description

Page 242

13 AC power connector===========================================================================The external components on the rear panel of the expan

Page 243

9 Parallel connector10 Serial connector11 Auxiliary fan (MultiBay ISA Expansion Base model)12 MPEG and TV Video Adapter connector13 ISA slot cover (Mu

Page 244

The MultiBay connector board is mounted between the two MultiBays andserves to route the appropriate signals to the MultiBay connectors.1.7.3 Power Su

Page 245

Table 1-10. Removable Drive Lights===========================================================================Index Function Description===============

Page 246

Table 1-11. Battery Lights===========================================================================Index Function Description=======================

Page 247

to charge batteries. MultiBay I will accept Compaq LTE Elite hard drives.1.7.7 PC Card SlotsEach expansion base has two Type III PC Card slots that fu

Page 248 - Chapter 7.11 MultiBay Door

The Compaq MPEG and TV Video Adapter option provides enhanced MPEGcapabilities for use with the Compaq LTE 5000 Family of PersonalComputers. To achiev

Page 249

810 CD CTFT CTFT/SVGA---------------------------------------------------------------------------LTE 5150 Model Pentium/100 11.3-inch 810 MB Yes810 CST

Page 250

Chapter 2. Troubleshooting Chapter 2.0 Introduction This chapter contains troubleshooting information for the computer. Thebasic steps in troubleshoo

Page 251

display open.4. Turn off the computer and all external devices.5. Disconnect any external devices that you do not want to test. If youwant to use the

Page 252 - Chapter 7.14 IrDA Board

3. Move the jumper on JP1 (Figure 2-1) from pins 2 and 3 to pins 1 and 2.4. Turn on the computer and run POST.5. Turn off the computer and move the JP

Page 253 - (Figure 7-30)

o Power conservation (level)o PC Card slot power managemento Hibernation on/offo Hibernation settingso Warning beepo Setup passwordo Diskette drive di

Page 254

NOTE: If the main system board is replaced, the serial number on thisscreen changes to 0 (zero).Select one of the menus from the menu bar at the top o

Page 255 - Chapter 7.16 Alignment Guides

o PC Card Power Off During Standby>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Page 256

o Off - Turns off all power management. The power management icon on thestatus panel turns off.NOTE: You can also temporarily toggle power management

Page 257

If you forget your power-on password, you cannot use the computer untilthe computer memory is cleared of the password.>>>>>>>>

Page 258

This chapter contains typical error messages that you may encounter duringthe power-on self-test (POST). POST is a series of tests that run everytime

Page 259

Floppy disk track 0 failed The diskette drive cannot read track 0 of thediskette in the drive. Try another diskette.If the problem persists, you may n

Page 260

o Compaq PCMCIA 3.14o Logitech Mouse Ware 6.46o PUMA TranXit Version 1.03o Microsoft Video for Windows 1.10e (Runtime version)o Machine Check Version

Page 261

Faulty refresh A continuous read/write test of port 1circuits 61h found that bit 4 (Refresh Detect)failed to toggle within an allottedamount of time.-

Page 262

Chapter 2.5 Compaq Diagnostics A Compaq Diagnostics diskette is supplied with the computer. Run theDiagnostics utilities when you want to view or test

Page 263 - (Figure 7-40)

9. Select one of the following from the Test Option menu:o Quick Check Diagnostics. Runs a quick, general test on each devicewith a minimal number of

Page 264

Graphics===========================================================================7. Follow the instructions on the screen to cycle through the scree

Page 265

110 - xx Programmable timerload data testfailed113 - xx Protected mode testfailed---------------------------------------------------------------------

Page 266 - Chapter 8. Specifications

not connected codes 401 - xx through 403 - xx:402 - xx Failed Port Test 1. Connect the printer.2. Check power to the printer.403 - xx Printer pattern

Page 267

Table 2-10. Hard Drive Test Error Codes===========================================================================Error Code Description Recommended A

Page 268

* ECC = Error Correction Code===========================================================================Table 2-11. Video Test Error Codes============

Page 269

failed Diagnostics Utilities.2. Replace the display assembly and2404 - xx Video character set retest.test failed 3. Replace the system board and retes

Page 270

failed2425 - xx ECG/VGC monochromegraphics mode testfailed2431 - xx 640 x 480 graphicstest failure2432 - xx 320 x 200 graphics(256 color mode)test fai

Page 271

LAN management tools from Compaq and other leading vendors to make Compaqportable computers easier to inventory, troubleshoot, and protect.Asset Manag

Page 272

===========================================================================Error Code Description Recommended Action==================================

Page 273

2.7.1 Solving Minor ProblemsSome minor problems and possible solutions are outlined in the followingtables. If the problem appears related to a softwa

Page 274

board to verify they areevenly spaced and thatthey are not bent orbroken.---------------------------------------------------------------------------Co

Page 275

is low, or the auxiliary battery) to the computer;battery is at end of its this charges thelife. auxiliary battery.Replace the auxiliarybattery.------

Page 276 - Chapter 8.9 System Interrupts

pack by fully charging,then fully discharginguntil the unit powersoff, and then fullyrecharging again.================================================

Page 277 - Chapter 8.10 System DMA

expansion base when undocked configurationsrunning Windows 95. in Standard Floppy DiskController Properties tounload the protected modedrivers and the

Page 278

Setup. the Initialization menu.===========================================================================Solving Hard Drive ProblemsSome common cause

Page 279

Hard drive release Press and hold releasebutton on the bottom of button while removingthe computer has not been hard drive from the bay.pressed.======

Page 280

light is close to theinfrared connections.Interference from other Keep remote control unitswireless devices. such as wirelessheadphones and otheraudio

Page 281

Table 2-23. Solving Memory Problems===========================================================================Problem Probable Cause Solution(s)======

Page 282

1.1.5 Security FeaturesThe computer has the following security features:o Ability to secure drives in the dedicated hard drive bay and computerMultiBa

Page 283

Table 2-25. Solving PC Card Problems===========================================================================Problem Probable Cause Solution(s)=====

Page 284

Telephone cord is not Check and secureplugged in all the way. telephone connection.Necessary drivers are Install drivers.not installed (turnedon).----

Page 285

Table 2-26. Solving Pointing Device Problems===========================================================================Problem Probable Cause Solution

Page 286

external power source.Then turn on thecomputer.System initiated Turn on the computer.Hibernation after apreset timeout.-------------------------------

Page 287

Table 2-28. Power Board Signals===========================================================================Connector Pins Signal=======================

Page 288

long, unshielded, ordefective.Paper tray is empty. Fill the paper tray withpaper and set theprinter to on line.---------------------------------------

Page 289

direct light. computer.---------------------------------------------------------------------------Screen is blank. You initiated QuickLock/ Enter your

Page 290

When in MS-DOS mode, To maintain a Try FN+Ttostretch thethe image on the high-quality image, the screen in DOS mode. Ifcomputer display 800 x 600 mode

Page 291

Chapter 3. Illustrated Parts Catalog Chapter 3.0 Introduction This chapter provides an illustrated parts breakdown and a reference forspare part numb

Page 293

- Two CD-ROM drives: You can have one in the expansion base and one inthe computer; either drive can be data or audio. If both drives are inthe expans

Page 294

===========================================================================1 Display assembly, VGA, CTFT, 10.4-inch(26.4 cm). Use with Model LTE 5000

Page 295

5 Keyboard assembly, Danish (NOTE 2) 213533-X08 (NOTE 4)---------------------------------------------------------------------------5 Keyboard assembly

Page 296

---------------------------------------------------------------------------9 LTE 5000, 5100 75 Mhz, 90 Mhz and 5200120 MHz System Board 213546-001----

Page 298

1 Bezel with speakers, for 10.4-inch(26.4 cm) CSTN display 213647-001---------------------------------------------------------------------------1 Beze

Page 300

b. Hard drive release springc. Hard drive latch---------------------------------------------------------------------------3 Base (available only as pa

Page 302

213545-001).---------------------------------------------------------------------------2 Latches Kit (SPS number 213568-001) See Section 3.5components

Page 304

o 3.5-inch 1.44 MB Diskette Driveo 510 MB IDE Hard Driveo 810 MB IDE Hard Driveo 1.35 GB IDE Hard Driveo 2.16 GB w/DFP IDE Hard Driveo 2.16 GB IDE Har

Page 305

Latches Kit. Contains the following: 213568-0011. Hard drive release spring2. Battery release actuator3. MultiBay device release actuator4. Hard drive

Page 307

2. Connector cover3. PC Card door4. Memory slot panel with handle5. Clutch cradle (left)6. Clutch cradle (right)7. Display switch button8. Power switc

Page 308

Table 3-7. Spare Parts - Computer Optional Components===========================================================================Item Description Spare

Page 309

Chapter 3.8 Computer Standard Accessories Table 3-8. Spare Parts - Computer Standard Accessories======================================================

Page 310

8 AC power cord, Australia (not shown) 149710-0088 AC power cord, Europe (not shown) 149710-0028 AC power cord, Japan (not shown) 149710-0078 AC power

Page 311

2 Memory expansion board, 64 MB 213536-0043 Battery Fastcharger 213614-0014 MPEG and TV Video Adapter 213537-0015 Automobile Adapter 194626-0016 MPEG

Page 312

Rear of keyboard to CPU base assembly(Quantity = 2)Left clutch cradle (Quantity = 1)Processor board to CPU base assembly (Quantity = 1)Power board to

Page 313

Chapter 3.11 Documentation Table 3-12. Spare Parts - Documentation===========================================================================Descripti

Page 314

Microsoft Windows and MS-DOS 6 User's Guide (Dutch) 196078-331Microsoft Windows and MS-DOS 6 User's Guide (Swedish) 196078-101Introducing Mi

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