HP Compaq Presario,Presario 4850 Specifications

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Maintenance and Service
Guide
HP Compaq Business Notebook nx7000
Compaq Presario Widescreen Notebook PC X1000
Document Part Number: 325388-001
July 2003
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts, troubleshooting notebook problems, and performing
notebook disassembly procedures.
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1 2 3 4 5 6 ... 173 174

Summary of Contents

Page 1 - Maintenance and Service

Maintenance and Service GuideHP Compaq Business Notebook nx7000Compaq Presario Widescreen Notebook PC X1000Document Part Number: 325388-001July 2003Th

Page 2 - First Edition July 2003

Product DescriptionMaintenance and Service Guide 1–5C P 150 W5 40 W Cb 51 PAsia Pacific DN728A UUFC P 150 W5 40 W Cb 25 PAsia Pacific DM944A UUFC P 15

Page 3 - Contents

Removal and Replacement ProceduresMaintenance and Service Guide 5–177. Lift the rear edge of the keyboard, swing it up and forward 1 , and rest it on

Page 4 - 3 Illustrated Parts Catalog

5–18 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Switch Cover✎The switch cover is included in the Miscellaneous Plastics Kits,

Page 5 - C Screw Listing

Removal and Replacement ProceduresMaintenance and Service Guide 5–195.11 Speaker Cover1. Prepare the notebook for disassembly (Section 5.3).2. Remove

Page 6

5–20 Maintenance and Service GuideRemoval and Replacement Procedures6. Lift the left side of the speaker cover shield and swing it up and slightly to

Page 7 - 1.1 Models

Removal and Replacement ProceduresMaintenance and Service Guide 5–215.12 Fan1. Prepare the notebook for disassembly (Section 5.3).2. Remove the keyboa

Page 8 - HP Compaq nx7000 Models

5–22 Maintenance and Service GuideRemoval and Replacement Procedures5.13 Heat Sink1. Prepare the notebook for disassembly (Section 5.3) and remove the

Page 9

Removal and Replacement ProceduresMaintenance and Service Guide 5–23✎Carefully clean any thermal grease residue from the heat sink 1 and processor sur

Page 10 - (Continued)

5–24 Maintenance and Service GuideRemoval and Replacement Procedures5.14 Processor1. Prepare the notebook for disassembly (Section 5.3) and remove the

Page 11

Removal and Replacement ProceduresMaintenance and Service Guide 5–252. Use a flat-bladed tool to turn the processor locking screw 1 one-quarter turn c

Page 12

5–26 Maintenance and Service GuideRemoval and Replacement Procedures5.15 Display Assembly1. Prepare the notebook for disassembly (Section 5.3).2. Remo

Page 13 - Compaq Presario X1000 Models

1–6 Maintenance and Service GuideProduct DescriptionC P 140 W5 40 W Ci 25 PBelgiumCzech RepublicDenmarkEuropean InternationalFranceGermanyGreeceHungar

Page 14

Removal and Replacement ProceduresMaintenance and Service Guide 5–276. Close the notebook and turn the notebook bottom side up with the rear panel fac

Page 15

5–28 Maintenance and Service GuideRemoval and Replacement Procedures8. Turn the notebook top side up with the front facing forward.9. Open the display

Page 16

Removal and Replacement ProceduresMaintenance and Service Guide 5–295.16 Top Cover1. Prepare the notebook for disassembly (Section 5.3).2. Disconnect

Page 17 - 1.2 Features

5–30 Maintenance and Service GuideRemoval and Replacement Procedures5. Remove the following screws:❏ Two PM2.5×7.0 screws in the front corners of the

Page 18 - Product Description

Removal and Replacement ProceduresMaintenance and Service Guide 5–316. Turn the notebook top side up with the rear panel facing forward.7. Release the

Page 19 - 1.3 Clearing a Password

5–32 Maintenance and Service GuideRemoval and Replacement Procedures9. If connected, disconnect the Bluethumb wireless module cable 1 from the system

Page 20 - 1.4 Power Management

Removal and Replacement ProceduresMaintenance and Service Guide 5–3311. Remove the following screws:❏ Two PM2.5×7.0 screws 1 that secure the top cover

Page 21 - 1.5 External Components

5–34 Maintenance and Service GuideRemoval and Replacement Procedures12. Position the notebook so the front faces forward.13. Lift the back edge of the

Page 22 - Table 1-4

Removal and Replacement ProceduresMaintenance and Service Guide 5–355.17 SD Card Slot Board and Cable1. Prepare the notebook for disassembly (Section

Page 23 - Table 1-5

5–36 Maintenance and Service GuideRemoval and Replacement Procedures2. Disconnect the SD Card slot board cable 1 from the system board.3. Remove the P

Page 24

Product DescriptionMaintenance and Service Guide 1–7C P 140 W5 40 D Cb 25 PKorea DM938A AB5C P 140 W5 40 C Cb 25 PKorea DM937A AB5C P 130 W5 40 W Ci 2

Page 25 - Keyboard Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–375.18 VGA Board and Shield1. Prepare the notebook for disassembly (Section 5.3) and

Page 26 - Table 1-6

5–38 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the PM2.5×15.0 1 and PM2.0×3.0 2 screws that secure the VGA board shield

Page 27 - Top Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–396. The VGA shield 1 and board 2 contain thermal pads that assist in cooling the no

Page 28

5–40 Maintenance and Service GuideRemoval and Replacement Procedures❏ Speaker cover (Section 5.11)❏ Display assembly (Section 5.15)❏ Top cover (Sectio

Page 29 - Bottom Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–415.20 System Board✎When replacing the system board, ensure that the following compo

Page 30

5–42 Maintenance and Service GuideRemoval and Replacement Procedures2. Disconnect the SD Card slot board cable 1 from the system board.3. Remove the P

Page 31 - 1.6 Design Overview

Removal and Replacement ProceduresMaintenance and Service Guide 5–434. Lift the right side of the system board approximately1 inch 1. If necessary, fl

Page 32 - Troubleshooting

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1NotebookDimensionsHeightWidthDe

Page 33 - Using Computer Setup

6–2 Maintenance and Service GuideSpecificationsAltitude (unpressurized)Operating (14.7 to 10.1 psia)Nonoperating (14.7 to 4.4 psia)0 to 3,048 m0 to 9,

Page 34 - Selecting from the File Menu

SpecificationsMaintenance and Service Guide 6–3Table 6-215.4-inch, Wide UXGA, TFT DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.1 in13.0

Page 35 - Security Menu

1–8 Maintenance and Service GuideProduct DescriptionTable 1-3Compaq Presario X1000 ModelsAll Compaq Presario X1000 models feature: TouchPad pointing

Page 36 - Advanced Menu

6–4 Maintenance and Service GuideSpecificationsTable 6-315.4-inch, Wide SXGA+, TFT DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.1 in13.0

Page 37

SpecificationsMaintenance and Service Guide 6–5Table 6-415.4-inch, Wide XGA+, TFT DisplayDimensionsHeightWidthDiagonal20.7 cm33.1 cm39.1 cm8.1 in13.0

Page 38 - Configuration Information

6–6 Maintenance and Service GuideSpecificationsTable 6-5Hard Drives80 GB 60 GB (5400 rpm)60 GB (4200 rpm)40 GBUser capacity per drive180 GB 60 GB 40 G

Page 39 - Test Information

SpecificationsMaintenance and Service Guide 6–7Table 6-6External AC AdapterWeight .304 kg 0.67 lbPower supplyRated input voltageRated input currentRat

Page 40

6–8 Maintenance and Service GuideSpecificationsTable 6-824X DVD/CD-RW DriveApplicable disk DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital AudioCD

Page 41 - Troubleshooting Flowcharts

SpecificationsMaintenance and Service Guide 6–9Table 6-924X CD-RW DriveApplicable disk DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital AudioCD-XA

Page 42

6–10 Maintenance and Service GuideSpecificationsTable 6-108X DVD-ROM DriveApplicable disk DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital AudioCD-

Page 43

SpecificationsMaintenance and Service Guide 6–11Table 6-1124X CD-ROM DriveApplicable disk DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital AudioCD-

Page 44

6–12 Maintenance and Service GuideSpecificationsTable 6-12System DMAHardware DMASystemFunctionDMA0 Available for audioDMA1* Entertainment audio(defaul

Page 45

SpecificationsMaintenance and Service Guide 6–13Table 6-13System InterruptsHardware IRQSystemFunctionIRQ0 System timerIRQ1 Keyboard controllerIRQ2 Cas

Page 46

Product DescriptionMaintenance and Service Guide 1–9X1050 P 150 W5 60 Y Cb 51 HHong Kong DN611A AB5X1044 P 150 W5 60 W Cb 51 HKorea DN605A AB1X1032 P

Page 47

6–14 Maintenance and Service GuideSpecificationsTable 6-14System I/O AddressesI/O Address (hex)System Function(shipping configuration)000 - 00F DMA co

Page 48

SpecificationsMaintenance and Service Guide 6–15I/O Address (hex)System Function(shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no. 2

Page 49 - (if applicable)

6–16 Maintenance and Service GuideSpecificationsI/O Address (hex)System Function(shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 - 3

Page 50

SpecificationsMaintenance and Service Guide 6–17Table 6-15System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128

Page 51

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1RJ-45 Network InterfacePin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Re

Page 52

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2RJ-11 ModemPin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 UnusedTable A

Page 53

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-5External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

Page 54

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-6Audio Line-OutPin Signal Pin Signal1 Audio out 2 Ground21Table A-7MicrophonePin Sig

Page 55 - DVD-ROM Drive

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-8ParallelPin Signal Pin Signal1 Strobe 14 Auto Linefeed2 Data Bit 0 15 Error3 Data B

Page 56

Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the notebook permits it to oper

Page 57

1–10 Maintenance and Service GuideProduct DescriptionX1037 P 140 W5 60 W Cb 51 HThailand DN598A AKLX1036 P 140 W5 60 W Cb 51 HTaiwan DN597A AB0X1018 P

Page 58

B–2 Maintenance and Service GuidePower Cord Set RequirementsCountry-Specific Requirements3-Conductor Power Cord Set RequirementsCountry Accredited Age

Page 59

Power Cord Set RequirementsMaintenance and Service Guide B–3United Kingdom BSI 1United States UL 2Notes1. The flexible cord must be <HAR> Type H

Page 60

Maintenance and Service Guide C–1CScrew ListingThis appendix provides specification and reference information for the screws used in the notebook. All

Page 61

C–2 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationsTable C-1Phillips PM2.5×7.0 ScrewColor Qty. Length ThreadHead WidthBla

Page 62 - Illustrated Parts Catalog

Screw ListingMaintenance and Service Guide C–3Phillips PM2.5×7.0 Screw LocationsTable C-1Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length ThreadH

Page 63 - Major Components

C–4 Maintenance and Service GuideScrew ListingPhillips PM2.5×7.0 Screw LocationsTable C-1Phillips PM2.5×7.0 Screw (Continued)Color Qty. Length ThreadH

Page 64 - Table 3-1

Screw ListingMaintenance and Service Guide C–5Phillips PM2.5×3.5 Screw LocationsTable C-2Phillips PM2.5×3.5 ScrewColor Qty. Length ThreadHead WidthSil

Page 65

C–6 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable C-3Phillips PM2.5×5.0 ScrewColor Qty. Length ThreadHead WidthBla

Page 66

Screw ListingMaintenance and Service Guide C–7Phillips PM2.5×5.0 Screw LocationsTable C-3Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

Page 67

C–8 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable C-3Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

Page 68

Product DescriptionMaintenance and Service Guide 1–11X1042 P 140 W5 40 W Cb 25 HKorea DN603A AB1X1051 P 140 W5 40 D Cb 25 HPeople’s Republicof ChinaDN

Page 69

Screw ListingMaintenance and Service Guide C–9Phillips PM2.5×5.0 Screw LocationTable C-3Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadHe

Page 70

C–10 Maintenance and Service GuideScrew ListingPhillips PM2.5×5.0 Screw LocationsTable C-3Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length Thread

Page 71 - Kit Components

Screw ListingMaintenance and Service Guide C–11Phillips PM2.5×5.0 Screw LocationTable C-3Phillips PM2.5×5.0 Screw (Continued)Color Qty. Length ThreadH

Page 72 - Item Description

C–12 Maintenance and Service GuideScrew ListingPhillips PM2.5×15.0 Screw LocationsTable C-4Phillips PM2.5×15.0 ScrewColor Qty. Length ThreadHead Width

Page 73 - Components

Screw ListingMaintenance and Service Guide C–13Phillips PM2.5×15.0 Screw LocationTable C-4Phillips PM2.5×15.0 Screw (Continued)Color Qty. Length Threa

Page 74

C–14 Maintenance and Service GuideScrew ListingPhillips PM2.5×15.0 Screw LocationTable C-4Phillips PM2.5×15.0 Screw (Continued)Color Qty. Length Threa

Page 75 - 3.6 Mass Storage Devices

Screw ListingMaintenance and Service Guide C–15Phillips PM2.5×3.0 Screw LocationTable C-5Phillips PM2.5×3.0 ScrewColor Qty. Length ThreadHead WidthBla

Page 76 - 3.7 Miscellaneous

C–16 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Screw LocationsTable C-6Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead WidthBl

Page 77 - Preliminaries

Screw ListingMaintenance and Service Guide C–17Phillips PM2.0×9.0 Spring-Loaded Screw LocationsTable C-7Phillips PM2.0×9.0 Spring-Loaded ScrewColor Qt

Page 78 - 4.2 Service Considerations

Maintenance and Service Guide Index–1Index1394 connector 1–19802.11b wireless LAN, spare part numbers 3–9, 5–10AAC adapterspare part numbers 3–15speci

Page 79 - Removable Drives

1–12 Maintenance and Service GuideProduct Description1.2 Features Intel Mobile Pentium-M 1.6-, 1.5-, 1.4-, or 1.3-GHz processors with 400-MHz process

Page 80 - Precautions

Index–2 Maintenance and Service GuideIndexconnector pin assignmentsaudio line-out jack A–4external monitor connector A–3microphone jack A–4modem jack

Page 81 - 4.6 Workstation Precautions

IndexMaintenance and Service Guide Index–3Fn key 1–21front components 1–16Ggrounding equipment and methods 4–6Hhard driveOS loading problems 2–20remov

Page 82 - 4.7 Grounding Equipment and

Index–4 Maintenance and Service GuideIndexmini PCI compartment coverillustrated 3–13location 1–25removal 5–11Miscellaneous Cable Kitcomponents 3–5, 3–

Page 83 - Event 10% 40% 55%

IndexMaintenance and Service Guide Index–5power management features 1–15power, troubleshooting 2–12processorremoval 5–24spare part numbers 3–7, 5–24Rr

Page 84 - Procedures

Index–6 Maintenance and Service GuideIndexS-Video connectorlocation 1–19pin assignments A–2switch coverillustrated 3–10removal 5–18system boardremoval

Page 85 - 5.1 Serial Number

Product DescriptionMaintenance and Service Guide 1–13 ATI Mobility Radeon graphics with 32- or 64-MB DDR SDRAM 80-, 60-, or 40-GB high-capacity hard

Page 86 - Disassembly Sequence Chart

1–14 Maintenance and Service GuideProduct Description Connectors for:❏ Microphone❏ Stereo speaker/headphone❏ Infrared❏ DC power❏ External monitor❏ S-

Page 87 - Disassembly

© 2003 Hewlett-Packard Development Company, L.P.Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Inte

Page 88 - Removing the Battery Pack

Product DescriptionMaintenance and Service Guide 1–151.4 Power ManagementThe notebook comes with power management features that extend battery operati

Page 89 - Removing the Hard Drive

1–16 Maintenance and Service GuideProduct Description1.5 External ComponentsThe external components on the front and left side of the notebook are sho

Page 90

Product DescriptionMaintenance and Service Guide 1–17Table 1-4Front and Left Side ComponentsItem Component Function1 PC Card slot Supports an optional

Page 91 - 5.5 Memory Expansion Board

1–18 Maintenance and Service GuideProduct DescriptionThe notebook rear panel and right side components are shown in the following illustration and des

Page 92

Product DescriptionMaintenance and Service Guide 1–193 Security cable slot Attaches an optional security cable to the notebook.4 Vents (2) Allow airfl

Page 93

1–20 Maintenance and Service GuideProduct DescriptionThe notebook keyboard components are shown in the following illustration and described in Table 1

Page 94

Product DescriptionMaintenance and Service Guide 1–21Table 1-6Keyboard ComponentsItem Component Function1 F1 through F12 function keysPerform system a

Page 95

1–22 Maintenance and Service GuideProduct DescriptionThe notebook top components are shown in the following illustration and described in Table 1-7.To

Page 96 - 5.7 RTC Battery

Product DescriptionMaintenance and Service Guide 1–233 Caps lock light On: Caps lock is on.4 Num lock light On: Num lock or the internal keypad is on.

Page 97 - 5.8 Optical Drive

1–24 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the notebook are shown in the following illustration and

Page 98 - 5.9 Keyboard

Maintenance and Service Guide iiiContents1 Product Description1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21.

Page 99 - 5. Open the notebook

Product DescriptionMaintenance and Service Guide 1–253 Docking connector Connects the notebook to an optional port replicator.4 Mini PCI compartment C

Page 100

1–26 Maintenance and Service GuideProduct Description1.6 Design OverviewThis section presents a design overview of key parts and features of the noteb

Page 101 - 5.10 Switch Cover

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

Page 102 - 5.11 Speaker Cover

2–2 Maintenance and Service GuideTroubleshooting Diagnostics for Windows—A system information and diagnostic utility that is used within your Windows

Page 103 - Removing the Speaker Cover

TroubleshootingMaintenance and Service Guide 2–3Selecting from the File MenuTable 2-1File MenuSelect To Do ThisSystem Information View identification

Page 104 - 5.12 Fan

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Security MenuTable 2-2Security MenuSelect To Do ThisSetup Password Enter, change, o

Page 105 - 5.13 Heat Sink

TroubleshootingMaintenance and Service Guide 2–5Selecting from the Advanced MenuTable 2-3Advanced MenuSelect To Do ThisLanguage Change the Computer Se

Page 106

2–6 Maintenance and Service GuideTroubleshootingDevice Options (continued) Change the parallel port mode from Enhanced Parallel Port (EPP, the defaul

Page 107 - 5.14 Processor

TroubleshootingMaintenance and Service Guide 2–72.2 Using Diagnostics for WindowsWhen you access Diagnostics for Windows, a scan of all system compone

Page 108 - Removing the Processor

2–8 Maintenance and Service GuideTroubleshootingObtaining, Saving, or Printing Diagnostic Test Information1. Access Diagnostics for Windows by selecti

Page 109 - 5.15 Display Assembly

iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Not

Page 110 - Removing the Display Screws

TroubleshootingMaintenance and Service Guide 2–96. Select the Begin Testing button.7. Select a tab to view a test report:❏ Status tab—Summarizes the t

Page 111 - Removing the Display Assembly

2–10 Maintenance and Service GuideTroubleshooting2.3 Troubleshooting FlowchartsTable 2-4Troubleshooting FlowchartsFlowchart Description2.1 Initial tro

Page 112 - 5.16 Top Cover

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?

Page 113 - Removing the Top Cover Screws

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reseat the power cables in the docking station and at the AC outlet.

Page 114 - Antenna Cables

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.3—No Power, Part 2Continued fromSection 2.2,No Power, Part 1.Visually check fordebris in

Page 115 - Speaker Cables

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued fromSection 2.3,No Power, Part 2.Reseat AC adapterin notebook

Page 116

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.5—No Power, Part 4YNContinued fromSection 2.4,No Power, Part 3.Reseat loosecomponents and

Page 117 - 14. Remove the top cover

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor dockingstation?No video.Replace the following one at a

Page 118

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.7—No Video, Part 2YNContinued fromSection 2.6,No Video, Part 1.DoneAdjust externalmonitor

Page 119

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Station(if applicable)YNReseat power cord in dockingstation andp

Page 120 - 5.18 VGA Board and Shield

ContentsMaintenance and Service Guide v5.10 Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–185.11 Speaker Cover . . . . .

Page 121

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.9—No Operating System (OS) LoadingNo OS loadingfrom hard drive,go toSection 2.10.Reseat p

Page 122 - 5.19 Modem and Cable

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go toSection 2.17,NonfunctioningDevice.YDoneNOS notlo

Page 123 - ❏ Top cover (Section 5.16)

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.11—No OS Loading, Hard Drive, Part 2Continued fromSection 2.10,No OS Loadingfrom Hard Dri

Page 124 - 5.20 System Board

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued fromSection 2.11,

Page 125

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri

Page 126 - Removing the System Board

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, CD- or DVD-ROM DriveYDoneNBootabledisc indrive?Discin drive?No OSloadin

Page 127 - Specifications

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.15—No Audio, Part 1No audio.NNotebook indocking station(if applicable)?Internalaudio?Audi

Page 128

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from Section 2.15,No Audio, Part 1.Reloadaudio drivers.Aud

Page 129 - Table 6-2

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

Page 130 - Table 6-3

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

Page 131 - Table 6-4

Maintenance and Service Guide 1–11Product DescriptionThe HP Compaq Business Notebook nx7000 andCompaq Presario Widescreen Notebook PC X1000 offer adva

Page 132 - Hard Drives

TroubleshootingMaintenance and Service Guide 2–29Flowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

Page 133 - Table 6-7

2–30 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe notebookand open.No networkor

Page 134 - 24X DVD/CD-RW Drive

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

Page 135 - 24X CD-RW Drive

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Notebook Major ComponentsNotebook Major Components

Page 136 - 8X DVD-ROM Drive

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Notebook Major ComponentsItem DescriptionSpare Part Number1 Display as

Page 137 - 24X CD-ROM Drive

3–4 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Page 138 - System DMA

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

Page 139 - System Interrupts

3–6 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Page 140 - System I/O Addresses

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Notebook Major Components(Continued)Item DescriptionSpare Part Number9

Page 141

3–8 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Page 142

1–2 Maintenance and Service GuideProduct Description1.1 ModelsNotebook models are shown in Tables 1-1 through 1-3.Table 1-1HP Compaq nx7000 and Compaq

Page 143 - System Memory Map

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

Page 144 - Connector Pin Assignments

3–10 Maintenance and Service GuideIllustrated Parts Catalog3.3 Miscellaneous Plastics Kit ComponentsMiscellaneous Plastics Kit Components

Page 145

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-2Miscellaneous Plastics Kit ComponentsSpare Part Number 338133-001(contains parts w

Page 146 - External Monitor

3–12 Maintenance and Service GuideIllustrated Parts Catalog3.4 Miscellaneous Cable Kit ComponentsMiscellaneous Cable Kit ComponentsTable 3-3Miscellane

Page 147 - Microphone

Illustrated Parts CatalogMaintenance and Service Guide 3–133.5 Miscellaneous Doors/Covers Kit ComponentsMiscellaneous Doors/Covers Kit ComponentsTable

Page 148 - Parallel

3–14 Maintenance and Service GuideIllustrated Parts Catalog3.6 Mass Storage DevicesMass Storage DevicesTable 3-5Mass Storage DevicesSpare Part Number

Page 149 - Power Cord Set Requirements

Illustrated Parts CatalogMaintenance and Service Guide 3–153.7 MiscellaneousTable 3-6Spare Parts: Miscellaneous (not illustrated)DescriptionSpare Part

Page 150 - Country-Specific Requirements

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

Page 151

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Page 152 - Screw Listing

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

Page 153 - Phillips PM2.5×7.0 Screw

Product DescriptionMaintenance and Service Guide 1–3Table 1-2HP Compaq nx7000 ModelsAll HP Compaq nx7000 models feature: TouchPad pointing device 8-

Page 154

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Page 155

Removal and Replacement PreliminariesMaintenance and Service Guide 4–5 Store reusable electrostatic-sensitive parts from assemblies in protective pac

Page 156 - Phillips PM2.5×3.5 Screw

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

Page 157 - Phillips PM2.5×5.0 Screw

Removal and Replacement PreliminariesMaintenance and Service Guide 4–7 Metal tote boxes Electrostatic voltage levels and protective materialsTable 4

Page 158

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are 48 Phillips scre

Page 159

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the notebook serial number to HP when requesting informatio

Page 160

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the following chart to determine the section numb

Page 161

5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.3 Preparing the Notebook for DisassemblyPerform the following steps before disass

Page 162

Removal and Replacement ProceduresMaintenance and Service Guide 5–5b. Slide and hold 1 the battery release latch to the right. The front edge of the b

Page 163 - Phillips PM2.5×15.0 Screw

5–6 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the hard drive by following these steps:a. Turn the notebook bottom side

Page 164

1–4 Maintenance and Service GuideProduct DescriptionC P 150 Y5 40 W Ci 51 PBelgiumCzech RepublicDenmarkEuropean InternationalFranceGermanyGreeceHungar

Page 165

Removal and Replacement ProceduresMaintenance and Service Guide 5–7e. Remove the four PM2.5×3.5 screws 1 that secure the hard drive to the hard drive

Page 166 - Phillips PM2.5×3.0 Screw

5–8 Maintenance and Service GuideRemoval and Replacement Procedures5.4 Notebook FeetThe notebook feet are adhesive-backed rubber pads, and are include

Page 167 - Phillips PM2.0×3.0 Screw

Removal and Replacement ProceduresMaintenance and Service Guide 5–93. Remove the PM2.5×5.0 screw 1 that secures the memory expansion compartment cover

Page 168 - Table C-7

5–10 Maintenance and Service GuideRemoval and Replacement Procedures6. Spread the retaining tabs 1 that secure the memory expansion board to the socke

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Removal and Replacement ProceduresMaintenance and Service Guide 5–113. Remove the PM2.5×5.0 screw 1 that secures the mini PCI compartment cover to the

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5–12 Maintenance and Service GuideRemoval and Replacement Procedures6. Disconnect the two antenna cables from the terminals on the mini PCI communicat

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Removal and Replacement ProceduresMaintenance and Service Guide 5–135.7 RTC Battery✎The RTC battery and RTC battery cover are included in the Miscella

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5–14 Maintenance and Service GuideRemoval and Replacement Procedures5.8 Optical Drive1. Prepare the notebook for disassembly (Section 5.3).2. Turn the

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Removal and Replacement ProceduresMaintenance and Service Guide 5–155.9 Keyboard1. Prepare the notebook for disassembly (Section 5.3).2. Turn the note

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5–16 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the notebook top side up with the front facing forward.5. Open the noteboo

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