HP Compaq Presario,Presario 5120 Technical Information

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HP Pavilion dm1
HP Mini 311
Compaq Mini 311
Maintenance and Service Guide
Document Part Number: 574404-002
October 2009
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.
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1 2 3 4 5 6 ... 137 138

Summary of Contents

Page 1 - Compaq Mini 311

HP Pavilion dm1HP Mini 311Compaq Mini 311Maintenance and Service GuideDocument Part Number: 574404-002October 2009This guide is a troubleshooting refe

Page 2

1–2 Maintenance and Service GuideProduct descriptionPanel 11.6-in (1366 × 768) HD, BrightView, LED display assembly, supports privacy filter999Memory

Page 3

6–10 Maintenance and Service GuideSpecifications

Page 4 - Safety warning notice

Maintenance and Service Guide 7–17Screw listingThis chapter provides specification and reference information for the screws used in the computer. The

Page 5 - Contents

7–2 Maintenance and Service GuideScrew listingPhillips PM2.0×4.0 screw Where used: One screw that secures the WLAN module to the system boardWhere use

Page 6 - 8 Backup and recovery

Screw listingMaintenance and Service Guide 7–3Where used: One screw that secures the wireless button board to the top coverWhere used: One screw that

Page 7 - 11Recycling

7–4 Maintenance and Service GuideScrew listingWhere used: 6 screws that secure the display hinge brackets to the display enclosureWhere used: 4 screws

Page 8

Screw listingMaintenance and Service Guide 7–5Where used: 2 screws that secure the fan to the system board (HP Pavilion models)

Page 9

7–6 Maintenance and Service GuideScrew listingPhillips PM2.0×5.0 screwWhere used: 2 screws that secure the multi board to the base enclosureColor Quan

Page 10 - × 768) HD, BrightView, LED

Screw listingMaintenance and Service Guide 7–7Phillips PM2.0×6.0 captive screwWhere used: 2 captive screws that secure the accessory compartment cover

Page 11

7–8 Maintenance and Service GuideScrew listingWhere used: 5 captive screws that secure the heat sink to the system board (screws are secured to the he

Page 12

Screw listingMaintenance and Service Guide 7–9Where used: 5 captive screws that secure the heat sink to the system board (screws are secured to the he

Page 13

Product descriptionMaintenance and Service Guide 1–3Optical drives 12.7-mm tray load external USB optical driveSerial ATA (SATA)Customer-accessibleSup

Page 14 - Product description

7–10 Maintenance and Service GuideScrew listingPhillips PM2.0×7.0 screw Where used: 4 screws that secure the keyboard to the base enclosureWhere used:

Page 15 - Display components

Screw listingMaintenance and Service Guide 7–11Where used: 4 screws that secure the top cover to the base enclosureWhere used: 2 screws that secure th

Page 16 - Wireless antennas

7–12 Maintenance and Service GuideScrew listingWhere used: 4 screws that secure the display assembly to the base enclosureWhere used: One screw that s

Page 17 - Top components

Screw listingMaintenance and Service Guide 7–13Phillips PM2.0×12.0 screwWhere used: 2 screws that secure the top cover to the base enclosureColor Quan

Page 18

7–14 Maintenance and Service GuideScrew listingPhillips PM3.0×4.0 screw Where used: 4 screws that secure the hard drive bracket to the hard driveColor

Page 19

Maintenance and Service Guide 8–18Backup and recoveryBackup and recovery in Windows 7OverviewRecovery after a system failure is as complete as your mo

Page 20 - Pointing devices

8–2 Maintenance and Service GuideBackup and recoveryCreating recovery discsHP recommends that you create recovery discs to be sure that you can restor

Page 21 - Front components

Backup and recoveryMaintenance and Service Guide 8–3To copy only the active window, press alt+fn+prt sc.To copy the entire screen, press fn+prt sc.3.

Page 22 - Right-side components

8–4 Maintenance and Service GuideBackup and recoveryCreate a system restore point1. Select Start > Control Panel > System and Security > Syst

Page 23 - Left-side components

Backup and recoveryMaintenance and Service Guide 8–5Recovering from the dedicated recovery partition (select models only)✎Computers with an SSD may no

Page 24 - Bottom components

1–4 Maintenance and Service GuideProduct descriptionWireless Integrated wireless local-area network (WLAN) options through Mini PCI module:999 802.11

Page 25 - Illustrated parts catalog

8–6 Maintenance and Service GuideBackup and recovery Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot o

Page 26 - Computer major components

Backup and recoveryMaintenance and Service Guide 8–7Recovering your informationTo recover information you previously backed up, follow these steps:1.

Page 27

8–8 Maintenance and Service GuideBackup and recovery

Page 28

Maintenance and Service Guide 9–19Connector pin assignmentsAudio-out (headphone)/Audio-in (microphone)Pin Signal1 Audio out, left channel2 Audio out,

Page 29

9–2 Maintenance and Service GuideConnector pin assignmentsExternal monitor Pin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5 Ground6 G

Page 30

Connector pin assignmentsMaintenance and Service Guide 9–3HDMIPin Signal1 TMDS data 2+2 TMDS data 2 shield3 TMDS data 2-4 TMDS data 1+5 TMDS data 1 sh

Page 31

9–4 Maintenance and Service GuideConnector pin assignmentsRJ-45 (network)Universal Serial BusPin Signal1 Transmit +2 Transmit -3 Receive +4 Unused5 Un

Page 32

Maintenance and Service Guide 10–110Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltag

Page 33

10–2 Maintenance and Service GuidePower cord set requirementsRequirements for specific countries and regionsCountry/region Accredited agency Applicab

Page 34 - Miscellaneous parts

Maintenance and Service Guide 11 – 111RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in general

Page 35

Product descriptionMaintenance and Service Guide 1–5Security Security cable slot 999Operating system Preinstalled: Free DOS (Windows 7 only) 999 Win

Page 36

11 – 2 Maintenance and Service GuideRecyclingPerform the following steps to disassemble the display assembly:1. Remove all screw covers 1 and screws 2

Page 37

RecyclingMaintenance and Service Guide 11 – 35. Remove all screws 1 that secure the display panel assembly to the display enclosure.6. Remove the disp

Page 38

11 – 4 Maintenance and Service GuideRecycling11. Remove the screws 1 that secure the backlight cover to the display panel.12. Lift the top edge of the

Page 39

RecyclingMaintenance and Service Guide 11 – 516. Turn the display panel upside down.17. Remove the backlight frame from the display panel.ÅWARNING: Th

Page 40

11 – 6 Maintenance and Service GuideRecycling19. Disconnect the display cable 1 from the LCD panel.20. Remove the screws 2 that secure the LCD panel t

Page 41 - Service considerations

Maintenance and Service Guide Index–1IndexAAC adapter, spare part numbers 3–10, 3–11antennasdisconnecting 4–12, 4–13locations 2–2audio, product descri

Page 42 - Grounding guidelines

Index–2 Maintenance and Service GuideIndexdisplay panel cableillustrated 3–9, 3–13, 4–31removal 4–35spare part numbers 3–9, 3–13, 4–31display panel, p

Page 43 - Workstation guidelines

IndexMaintenance and Service Guide Index–3location 2–9modem, product description 1–3monitor portconnector pinout 9–2location 2–8multi boardspare part

Page 44 - Equipment guidelines

Index–4 Maintenance and Service GuideIndexDiagnostics menu 5–3File menu 5–3navigating and selecting 5–1restoring factory settings 5–2Security menu 5–3

Page 45 - Service tag

1–6 Maintenance and Service GuideProduct description

Page 46 - Computer feet

Maintenance and Service Guide 2–12External component identificationDisplayDisplay componentsItem Component Description(1) Internal display switch Turn

Page 47 - Description Spare part number

2–2 Maintenance and Service GuideExternal component identificationWireless antennas✎Your computer may look slightly different from the illustration in

Page 48

External component identificationMaintenance and Service Guide 2–3Top componentsButtonsItem Component Description(1) Power button When the computer

Page 49 - WLAN module

2–4 Maintenance and Service GuideExternal component identificationKeys✎Your computer may look slightly different from the illustration in this section

Page 50

External component identificationMaintenance and Service Guide 2–5LightsItem Component Description(1) Caps lock light On: Caps lock is on.(2) Power li

Page 52

2–6 Maintenance and Service GuideExternal component identificationPointing devicesItem Component Description(1) TouchPad* Moves the pointer and select

Page 53 - WWAN module

External component identificationMaintenance and Service Guide 2–7Front componentsItem Component Description(1) Speakers (2) Produce sound.(2) Battery

Page 54

2–8 Maintenance and Service GuideExternal component identificationRight-side componentsItem Component Description(1) Digital Media Slot Supports the f

Page 55 - RTC battery

External component identificationMaintenance and Service Guide 2–9Left-side componentsItem Component Description(1) Security cable slot Attaches an op

Page 56 - Expansion memory module

2–10 Maintenance and Service GuideExternal component identificationBottom componentsItem Component Description(1) Battery release latches (2) Release

Page 57

Maintenance and Service Guide 3–13Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial numbe

Page 58 - Hard drive

3–2 Maintenance and Service GuideIllustrated parts catalogComputer major components

Page 59

Illustrated parts catalogMaintenance and Service Guide 3–3Item Description Spare part number(1) 11.6-in (1366 × 768) HD, BrightView, LED display assem

Page 60

3–4 Maintenance and Service GuideIllustrated parts catalog(4) Power connector (includes cable) 591851-001(5) Power button board (includes cable) 58005

Page 61 - Keyboard

Illustrated parts catalogMaintenance and Service Guide 3–5(17) WLAN module:802.11b/g/n WLAN module: Broadcom 4322AGN 802.11b/g/n WLAN module for use

Page 62

© Copyright 2009 Hewlett-Packard Development Company, L.P.Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under l

Page 63

3–6 Maintenance and Service GuideIllustrated parts catalog802.11a/b/g/n WLAN module: Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Afghanista

Page 64 - Top cover

Illustrated parts catalogMaintenance and Service Guide 3–7802.11b/g WLAN module: WLAN/Bluetooth combo card 575920-001 Broadcom 4312G 802.11b/g WLAN

Page 65

3–8 Maintenance and Service GuideIllustrated parts catalog(18) Hard drive (includes hard drive connector and hard drive bracket):500-GB, 5400-rpm for

Page 66

Illustrated parts catalogMaintenance and Service Guide 3–9Display assembly subcomponentsItem Description Spare part numberDisplay bezel (includes hing

Page 67 - Wireless button board

3–10 Maintenance and Service GuideIllustrated parts catalogMiscellaneous partsDescription Spare part number65-W AC adapter 417220-001External USB opti

Page 68 - Power button board

Illustrated parts catalogMaintenance and Service Guide 3–11Sequential part number listingSpare part number Description417220-001 65-W AC adapter482957

Page 69 - Speakers

3–12 Maintenance and Service GuideIllustrated parts catalog504593-004 Broadcom 4312G 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, A

Page 70 - Digital media assembly

Illustrated parts catalogMaintenance and Service Guide 3–13518436-001 Broadcom 4322AGN 802.11b/g/n WLAN module for use in Canada, the Cayman Islands,

Page 71 - Display assembly

3–14 Maintenance and Service GuideIllustrated parts catalog580013-001 Display enclosure for use with the Compaq Mini580015-001 Display bezel for use o

Page 72 - Remove the display assembly:

Illustrated parts catalogMaintenance and Service Guide 3–15580030-A41 Keyboard for use in Belgium (includes keyboard cable)580030-B31 Keyboard for use

Page 73

Safety warning noticeÅWARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly o

Page 74

3–16 Maintenance and Service GuideIllustrated parts catalog591370-001 250-GB, 5400-rpm hard drive for use with the HP Pavilion in systems that include

Page 75

Maintenance and Service Guide 4–14Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tool

Page 76

4–2 Maintenance and Service GuideRemoval and replacement proceduresDrive handlingÄCAUTION: Drives are fragile components that must be handled with car

Page 77 - Multi board

Removal and replacement proceduresMaintenance and Service Guide 4–3The following table shows how humidity affects the electrostatic voltage levels gen

Page 78 - System board

4–4 Maintenance and Service GuideRemoval and replacement proceduresEquipment guidelinesGrounding equipment must include either a wrist strap or a foot

Page 79 - Remove the system board:

Removal and replacement proceduresMaintenance and Service Guide 4–5Component replacement proceduresThis chapter provides removal and replacement proce

Page 80

4–6 Maintenance and Service GuideRemoval and replacement proceduresComputer feetThe computer feet are adhesive-backed rubber pads. There are 5 rubber

Page 81 - Power connector

Removal and replacement proceduresMaintenance and Service Guide 4–7BatteryBefore removing the battery, follow these steps:1. Shut down the computer. I

Page 82

4–8 Maintenance and Service GuideRemoval and replacement proceduresSIM✎The SIM is provided by the end user as a security measure for the WWAN module.

Page 83 - Heat sink assembly

Removal and replacement proceduresMaintenance and Service Guide 4–9WLAN moduleDescription Spare part number802.11b/g/n WLAN module: Broadcom 4322AGN

Page 84

Maintenance and Service Guide ivContents1 Product description2 External component identificationDisplay . . . . . . . . . . . . . . . . . . . . . . .

Page 85

4–10 Maintenance and Service GuideRemoval and replacement procedures802.11b/g WLAN module:WLAN/Bluetooth combo card 575920-001Broadcom 4312G 802.11b/g

Page 86

Removal and replacement proceduresMaintenance and Service Guide 4–11Before removing the WLAN module, follow these steps: 1. Shut down the computer. If

Page 87 - Setup Utility

4–12 Maintenance and Service GuideRemoval and replacement procedures4. Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module.✎The

Page 88 - Exiting Setup Utility

Removal and replacement proceduresMaintenance and Service Guide 4–13WWAN moduleBefore removing the WWAN module, follow these steps:1. Shut down the co

Page 89 - Setup Utility menus

4–14 Maintenance and Service GuideRemoval and replacement proceduresReverse this procedure to install the WWAN module.

Page 90 - System Configuration menu

Removal and replacement proceduresMaintenance and Service Guide 4–15RTC batteryBefore removing the RTC battery, follow these steps: 1. Shut down the c

Page 91

4–16 Maintenance and Service GuideRemoval and replacement proceduresExpansion memory moduleBefore removing the expansion memory module, follow these s

Page 92

Removal and replacement proceduresMaintenance and Service Guide 4–17Reverse this procedure to install an expansion memory module.

Page 93 - Hard drive specifications

4–18 Maintenance and Service GuideRemoval and replacement proceduresHard drive✎The hard drive spare part kit includes a hard drive connector and hard

Page 94

Removal and replacement proceduresMaintenance and Service Guide 4–194. Remove the hard drive 3 from the hard drive bay.

Page 95

v Maintenance and Service GuideContentsSpeakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 96 - System DMA specifications

4–20 Maintenance and Service GuideRemoval and replacement procedures5. If it is necessary to replace the hard drive bracket or connector, follow these

Page 97

Removal and replacement proceduresMaintenance and Service Guide 4–21Keyboard✎The keyboard spare part kit includes a keyboard cable.Description Spare p

Page 98

4–22 Maintenance and Service GuideRemoval and replacement proceduresBefore removing the keyboard, follow these steps: 1. Shut down the computer. If yo

Page 99

Removal and replacement proceduresMaintenance and Service Guide 4–233. Turn the computer display-side up, with the front toward you.4. Open the comput

Page 100 - Specifications

4–24 Maintenance and Service GuideRemoval and replacement proceduresTop coverBefore removing the top cover, follow these steps:1. Shut down the comput

Page 101 - Screw listing

Removal and replacement proceduresMaintenance and Service Guide 4–253. Turn the computer right-side up, with the front toward you and the display open

Page 102 - Phillips PM2.0×4.0 screw

4–26 Maintenance and Service GuideRemoval and replacement procedures6. Lift the rear edge 1 of the top cover until it detaches from the base enclosure

Page 103

Removal and replacement proceduresMaintenance and Service Guide 4–27Wireless button boardBefore removing the wireless button board, follow these steps

Page 104

4–28 Maintenance and Service GuideRemoval and replacement proceduresPower button boardBefore removing the power button board, follow these steps:1. Sh

Page 105

Removal and replacement proceduresMaintenance and Service Guide 4–29SpeakersBefore removing the speakers, follow these steps: 1. Shut down the compute

Page 106 - Phillips PM2.0×5.0 screw

ContentsMaintenance and Service Guide viBacking up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 107 - Black 7 6.0 mm 2.0 mm 5.0 mm

4–30 Maintenance and Service GuideRemoval and replacement proceduresDigital media assemblyBefore removing the digital media assembly, follow these ste

Page 108

Removal and replacement proceduresMaintenance and Service Guide 4–31Display assemblyBefore removing the display assembly, follow these steps: 1. Shut

Page 109 - C-clips) (HP Pavilion models)

4–32 Maintenance and Service GuideRemoval and replacement proceduresRemove the display assembly:1. Turn the computer display-side up, with the front t

Page 110 - Phillips PM2.0×7.0 screw

Removal and replacement proceduresMaintenance and Service Guide 4–33ÄCAUTION: Support the display assembly when removing the following screws. Failure

Page 111

4–34 Maintenance and Service GuideRemoval and replacement procedures8. If it is necessary to replace the webcam module:a. Disconnect the display panel

Page 112

Removal and replacement proceduresMaintenance and Service Guide 4–35c. Remove the 4 Phillips PM2.0×4.0 screws 1 that secure the display panel to the d

Page 113 - Phillips PM2.0×12.0 screw

4–36 Maintenance and Service GuideRemoval and replacement procedures11. If it is necessary to replace the wireless antenna transceivers and cables:a.

Page 114 - Phillips PM3.0×4.0 screw

Removal and replacement proceduresMaintenance and Service Guide 4–37Multi boardBefore removing the multi board, follow these steps: 1. Shut down the c

Page 115 - Backup and recovery

4–38 Maintenance and Service GuideRemoval and replacement proceduresSystem boardBefore removing the system board, follow these steps: 1. Shut down the

Page 116 - Backing up your information

Removal and replacement proceduresMaintenance and Service Guide 4–39Remove the system board:1. Remove the Phillips PM2.0×7.0 screw 1 that secures the

Page 117 - Using system restore points

vii Maintenance and Service GuideContents

Page 118 - Performing a recovery

4–40 Maintenance and Service GuideRemoval and replacement procedures4. Lift the right side of the system board 1 until it rests at an angle.5. Remove

Page 119 - Overview

Removal and replacement proceduresMaintenance and Service Guide 4–41Power connectorBefore removing the power connector, follow these steps: 1. Shut do

Page 120

4–42 Maintenance and Service GuideRemoval and replacement proceduresFanBefore removing the fan, follow these steps: 1. Shut down the computer. If you

Page 121 - Recovering your information

Removal and replacement proceduresMaintenance and Service Guide 4–43Heat sink assembly✎To properly ventilate the computer, allow at least 7.6 cm (3 in

Page 122

4–44 Maintenance and Service GuideRemoval and replacement proceduresRemove the heat sink assembly:1. Following the 1, 2, 3, 4, 5 sequence stamped into

Page 123 - Connector pin assignments

Removal and replacement proceduresMaintenance and Service Guide 4–45✎Step 3 applies to HP Pavilion computer models. See Step 2 for HP Mini and Compaq

Page 124 - External monitor

4–46 Maintenance and Service GuideRemoval and replacement procedures

Page 125

Maintenance and Service Guide 5–15Setup UtilityStarting Setup UtilitySetup Utility is a ROM-based information and customization utility that can be us

Page 126 - Universal Serial Bus

5–2 Maintenance and Service GuideSetup UtilityDisplaying system informationThe following procedure explains how to display system information in Setup

Page 127 - Power cord set requirements

Setup UtilityMaintenance and Service Guide 5–3Setup Utility menusThe menu tables in this section provide an overview of Setup Utility options.✎Some of

Page 128

Maintenance and Service Guide 1–11Product descriptionCategory Description HP Mini 311 Compaq Mini 311 HP Pavilion dm1Processors Intel® Atom™ N280 1.66

Page 129 - Recycling

5–4 Maintenance and Service GuideSetup UtilitySystem Configuration menuSelect To do thisLanguage support Change the Setup Utility language.Virtualizat

Page 130

Maintenance and Service Guide 6–16SpecificationsComputer specificationsMetric U.S.DimensionsLength 22.78 cm 8.97 inWidth 32.49 cm 12.79 inHeight (fron

Page 131

6–2 Maintenance and Service GuideSpecifications11.6-in display specificationsMetric U.S. DimensionsHeight 17.8 cm 7.0 inWidth 28.4 cm 11.2 inDiagonal

Page 132

SpecificationsMaintenance and Service Guide 6–3Hard drive specifications320-GB* 250-GB* 160-GB*DimensionsHeight 9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm

Page 133

6–4 Maintenance and Service GuideSpecificationsDVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specificationsApplicable disc Rea

Page 134

SpecificationsMaintenance and Service Guide 6–5Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive specificationsApplicable disc Read:

Page 135

6–6 Maintenance and Service GuideSpecificationsSystem DMA specificationsSystem memory map specificationsHardware DMA System function DMA0 Not applicab

Page 136

SpecificationsMaintenance and Service Guide 6–7System interrupt specificationsHardware IRQ System functionIRQ0 System timerIRQ1 Standard 101-/102-key

Page 137

6–8 Maintenance and Service GuideSpecificationsSystem I/O address specificationsI/O address (hex) System function (shipping configuration) 000–01F DM

Page 138

SpecificationsMaintenance and Service Guide 6–90C0–0DF Direct memory access controller0F0–0F0 Numeric data processor0200–027F Motherboard resources3B

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