HP Pavilion dm1HP Mini 311Compaq Mini 311Maintenance and Service GuideDocument Part Number: 574404-002October 2009This guide is a troubleshooting refe
1–2 Maintenance and Service GuideProduct descriptionPanel 11.6-in (1366 × 768) HD, BrightView, LED display assembly, supports privacy filter999Memory
6–10 Maintenance and Service GuideSpecifications
Maintenance and Service Guide 7–17Screw listingThis chapter provides specification and reference information for the screws used in the computer. The
7–2 Maintenance and Service GuideScrew listingPhillips PM2.0×4.0 screw Where used: One screw that secures the WLAN module to the system boardWhere use
Screw listingMaintenance and Service Guide 7–3Where used: One screw that secures the wireless button board to the top coverWhere used: One screw that
7–4 Maintenance and Service GuideScrew listingWhere used: 6 screws that secure the display hinge brackets to the display enclosureWhere used: 4 screws
Screw listingMaintenance and Service Guide 7–5Where used: 2 screws that secure the fan to the system board (HP Pavilion models)
7–6 Maintenance and Service GuideScrew listingPhillips PM2.0×5.0 screwWhere used: 2 screws that secure the multi board to the base enclosureColor Quan
Screw listingMaintenance and Service Guide 7–7Phillips PM2.0×6.0 captive screwWhere used: 2 captive screws that secure the accessory compartment cover
7–8 Maintenance and Service GuideScrew listingWhere used: 5 captive screws that secure the heat sink to the system board (screws are secured to the he
Screw listingMaintenance and Service Guide 7–9Where used: 5 captive screws that secure the heat sink to the system board (screws are secured to the he
Product descriptionMaintenance and Service Guide 1–3Optical drives 12.7-mm tray load external USB optical driveSerial ATA (SATA)Customer-accessibleSup
7–10 Maintenance and Service GuideScrew listingPhillips PM2.0×7.0 screw Where used: 4 screws that secure the keyboard to the base enclosureWhere used:
Screw listingMaintenance and Service Guide 7–11Where used: 4 screws that secure the top cover to the base enclosureWhere used: 2 screws that secure th
7–12 Maintenance and Service GuideScrew listingWhere used: 4 screws that secure the display assembly to the base enclosureWhere used: One screw that s
Screw listingMaintenance and Service Guide 7–13Phillips PM2.0×12.0 screwWhere used: 2 screws that secure the top cover to the base enclosureColor Quan
7–14 Maintenance and Service GuideScrew listingPhillips PM3.0×4.0 screw Where used: 4 screws that secure the hard drive bracket to the hard driveColor
Maintenance and Service Guide 8–18Backup and recoveryBackup and recovery in Windows 7OverviewRecovery after a system failure is as complete as your mo
8–2 Maintenance and Service GuideBackup and recoveryCreating recovery discsHP recommends that you create recovery discs to be sure that you can restor
Backup and recoveryMaintenance and Service Guide 8–3To copy only the active window, press alt+fn+prt sc.To copy the entire screen, press fn+prt sc.3.
8–4 Maintenance and Service GuideBackup and recoveryCreate a system restore point1. Select Start > Control Panel > System and Security > Syst
Backup and recoveryMaintenance and Service Guide 8–5Recovering from the dedicated recovery partition (select models only)✎Computers with an SSD may no
1–4 Maintenance and Service GuideProduct descriptionWireless Integrated wireless local-area network (WLAN) options through Mini PCI module:999 802.11
8–6 Maintenance and Service GuideBackup and recovery Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot o
Backup and recoveryMaintenance and Service Guide 8–7Recovering your informationTo recover information you previously backed up, follow these steps:1.
8–8 Maintenance and Service GuideBackup and recovery
Maintenance and Service Guide 9–19Connector pin assignmentsAudio-out (headphone)/Audio-in (microphone)Pin Signal1 Audio out, left channel2 Audio out,
9–2 Maintenance and Service GuideConnector pin assignmentsExternal monitor Pin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5 Ground6 G
Connector pin assignmentsMaintenance and Service Guide 9–3HDMIPin Signal1 TMDS data 2+2 TMDS data 2 shield3 TMDS data 2-4 TMDS data 1+5 TMDS data 1 sh
9–4 Maintenance and Service GuideConnector pin assignmentsRJ-45 (network)Universal Serial BusPin Signal1 Transmit +2 Transmit -3 Receive +4 Unused5 Un
Maintenance and Service Guide 10–110Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltag
10–2 Maintenance and Service GuidePower cord set requirementsRequirements for specific countries and regionsCountry/region Accredited agency Applicab
Maintenance and Service Guide 11 – 111RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in general
Product descriptionMaintenance and Service Guide 1–5Security Security cable slot 999Operating system Preinstalled: Free DOS (Windows 7 only) 999 Win
11 – 2 Maintenance and Service GuideRecyclingPerform the following steps to disassemble the display assembly:1. Remove all screw covers 1 and screws 2
RecyclingMaintenance and Service Guide 11 – 35. Remove all screws 1 that secure the display panel assembly to the display enclosure.6. Remove the disp
11 – 4 Maintenance and Service GuideRecycling11. Remove the screws 1 that secure the backlight cover to the display panel.12. Lift the top edge of the
RecyclingMaintenance and Service Guide 11 – 516. Turn the display panel upside down.17. Remove the backlight frame from the display panel.ÅWARNING: Th
11 – 6 Maintenance and Service GuideRecycling19. Disconnect the display cable 1 from the LCD panel.20. Remove the screws 2 that secure the LCD panel t
Maintenance and Service Guide Index–1IndexAAC adapter, spare part numbers 3–10, 3–11antennasdisconnecting 4–12, 4–13locations 2–2audio, product descri
Index–2 Maintenance and Service GuideIndexdisplay panel cableillustrated 3–9, 3–13, 4–31removal 4–35spare part numbers 3–9, 3–13, 4–31display panel, p
IndexMaintenance and Service Guide Index–3location 2–9modem, product description 1–3monitor portconnector pinout 9–2location 2–8multi boardspare part
Index–4 Maintenance and Service GuideIndexDiagnostics menu 5–3File menu 5–3navigating and selecting 5–1restoring factory settings 5–2Security menu 5–3
1–6 Maintenance and Service GuideProduct description
Maintenance and Service Guide 2–12External component identificationDisplayDisplay componentsItem Component Description(1) Internal display switch Turn
2–2 Maintenance and Service GuideExternal component identificationWireless antennas✎Your computer may look slightly different from the illustration in
External component identificationMaintenance and Service Guide 2–3Top componentsButtonsItem Component Description(1) Power button When the computer
2–4 Maintenance and Service GuideExternal component identificationKeys✎Your computer may look slightly different from the illustration in this section
External component identificationMaintenance and Service Guide 2–5LightsItem Component Description(1) Caps lock light On: Caps lock is on.(2) Power li
2–6 Maintenance and Service GuideExternal component identificationPointing devicesItem Component Description(1) TouchPad* Moves the pointer and select
External component identificationMaintenance and Service Guide 2–7Front componentsItem Component Description(1) Speakers (2) Produce sound.(2) Battery
2–8 Maintenance and Service GuideExternal component identificationRight-side componentsItem Component Description(1) Digital Media Slot Supports the f
External component identificationMaintenance and Service Guide 2–9Left-side componentsItem Component Description(1) Security cable slot Attaches an op
2–10 Maintenance and Service GuideExternal component identificationBottom componentsItem Component Description(1) Battery release latches (2) Release
Maintenance and Service Guide 3–13Illustrated parts catalogService tagWhen ordering parts or requesting information, provide the computer serial numbe
3–2 Maintenance and Service GuideIllustrated parts catalogComputer major components
Illustrated parts catalogMaintenance and Service Guide 3–3Item Description Spare part number(1) 11.6-in (1366 × 768) HD, BrightView, LED display assem
3–4 Maintenance and Service GuideIllustrated parts catalog(4) Power connector (includes cable) 591851-001(5) Power button board (includes cable) 58005
Illustrated parts catalogMaintenance and Service Guide 3–5(17) WLAN module:802.11b/g/n WLAN module: Broadcom 4322AGN 802.11b/g/n WLAN module for use
© Copyright 2009 Hewlett-Packard Development Company, L.P.Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under l
3–6 Maintenance and Service GuideIllustrated parts catalog802.11a/b/g/n WLAN module: Broadcom 4322AGN 802.11a/b/g/n WLAN module for use in Afghanista
Illustrated parts catalogMaintenance and Service Guide 3–7802.11b/g WLAN module: WLAN/Bluetooth combo card 575920-001 Broadcom 4312G 802.11b/g WLAN
3–8 Maintenance and Service GuideIllustrated parts catalog(18) Hard drive (includes hard drive connector and hard drive bracket):500-GB, 5400-rpm for
Illustrated parts catalogMaintenance and Service Guide 3–9Display assembly subcomponentsItem Description Spare part numberDisplay bezel (includes hing
3–10 Maintenance and Service GuideIllustrated parts catalogMiscellaneous partsDescription Spare part number65-W AC adapter 417220-001External USB opti
Illustrated parts catalogMaintenance and Service Guide 3–11Sequential part number listingSpare part number Description417220-001 65-W AC adapter482957
3–12 Maintenance and Service GuideIllustrated parts catalog504593-004 Broadcom 4312G 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, A
Illustrated parts catalogMaintenance and Service Guide 3–13518436-001 Broadcom 4322AGN 802.11b/g/n WLAN module for use in Canada, the Cayman Islands,
3–14 Maintenance and Service GuideIllustrated parts catalog580013-001 Display enclosure for use with the Compaq Mini580015-001 Display bezel for use o
Illustrated parts catalogMaintenance and Service Guide 3–15580030-A41 Keyboard for use in Belgium (includes keyboard cable)580030-B31 Keyboard for use
Safety warning noticeÅWARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly o
3–16 Maintenance and Service GuideIllustrated parts catalog591370-001 250-GB, 5400-rpm hard drive for use with the HP Pavilion in systems that include
Maintenance and Service Guide 4–14Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tool
4–2 Maintenance and Service GuideRemoval and replacement proceduresDrive handlingÄCAUTION: Drives are fragile components that must be handled with car
Removal and replacement proceduresMaintenance and Service Guide 4–3The following table shows how humidity affects the electrostatic voltage levels gen
4–4 Maintenance and Service GuideRemoval and replacement proceduresEquipment guidelinesGrounding equipment must include either a wrist strap or a foot
Removal and replacement proceduresMaintenance and Service Guide 4–5Component replacement proceduresThis chapter provides removal and replacement proce
4–6 Maintenance and Service GuideRemoval and replacement proceduresComputer feetThe computer feet are adhesive-backed rubber pads. There are 5 rubber
Removal and replacement proceduresMaintenance and Service Guide 4–7BatteryBefore removing the battery, follow these steps:1. Shut down the computer. I
4–8 Maintenance and Service GuideRemoval and replacement proceduresSIM✎The SIM is provided by the end user as a security measure for the WWAN module.
Removal and replacement proceduresMaintenance and Service Guide 4–9WLAN moduleDescription Spare part number802.11b/g/n WLAN module: Broadcom 4322AGN
Maintenance and Service Guide ivContents1 Product description2 External component identificationDisplay . . . . . . . . . . . . . . . . . . . . . . .
4–10 Maintenance and Service GuideRemoval and replacement procedures802.11b/g WLAN module:WLAN/Bluetooth combo card 575920-001Broadcom 4312G 802.11b/g
Removal and replacement proceduresMaintenance and Service Guide 4–11Before removing the WLAN module, follow these steps: 1. Shut down the computer. If
4–12 Maintenance and Service GuideRemoval and replacement procedures4. Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module.✎The
Removal and replacement proceduresMaintenance and Service Guide 4–13WWAN moduleBefore removing the WWAN module, follow these steps:1. Shut down the co
4–14 Maintenance and Service GuideRemoval and replacement proceduresReverse this procedure to install the WWAN module.
Removal and replacement proceduresMaintenance and Service Guide 4–15RTC batteryBefore removing the RTC battery, follow these steps: 1. Shut down the c
4–16 Maintenance and Service GuideRemoval and replacement proceduresExpansion memory moduleBefore removing the expansion memory module, follow these s
Removal and replacement proceduresMaintenance and Service Guide 4–17Reverse this procedure to install an expansion memory module.
4–18 Maintenance and Service GuideRemoval and replacement proceduresHard drive✎The hard drive spare part kit includes a hard drive connector and hard
Removal and replacement proceduresMaintenance and Service Guide 4–194. Remove the hard drive 3 from the hard drive bay.
v Maintenance and Service GuideContentsSpeakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4–20 Maintenance and Service GuideRemoval and replacement procedures5. If it is necessary to replace the hard drive bracket or connector, follow these
Removal and replacement proceduresMaintenance and Service Guide 4–21Keyboard✎The keyboard spare part kit includes a keyboard cable.Description Spare p
4–22 Maintenance and Service GuideRemoval and replacement proceduresBefore removing the keyboard, follow these steps: 1. Shut down the computer. If yo
Removal and replacement proceduresMaintenance and Service Guide 4–233. Turn the computer display-side up, with the front toward you.4. Open the comput
4–24 Maintenance and Service GuideRemoval and replacement proceduresTop coverBefore removing the top cover, follow these steps:1. Shut down the comput
Removal and replacement proceduresMaintenance and Service Guide 4–253. Turn the computer right-side up, with the front toward you and the display open
4–26 Maintenance and Service GuideRemoval and replacement procedures6. Lift the rear edge 1 of the top cover until it detaches from the base enclosure
Removal and replacement proceduresMaintenance and Service Guide 4–27Wireless button boardBefore removing the wireless button board, follow these steps
4–28 Maintenance and Service GuideRemoval and replacement proceduresPower button boardBefore removing the power button board, follow these steps:1. Sh
Removal and replacement proceduresMaintenance and Service Guide 4–29SpeakersBefore removing the speakers, follow these steps: 1. Shut down the compute
ContentsMaintenance and Service Guide viBacking up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4–30 Maintenance and Service GuideRemoval and replacement proceduresDigital media assemblyBefore removing the digital media assembly, follow these ste
Removal and replacement proceduresMaintenance and Service Guide 4–31Display assemblyBefore removing the display assembly, follow these steps: 1. Shut
4–32 Maintenance and Service GuideRemoval and replacement proceduresRemove the display assembly:1. Turn the computer display-side up, with the front t
Removal and replacement proceduresMaintenance and Service Guide 4–33ÄCAUTION: Support the display assembly when removing the following screws. Failure
4–34 Maintenance and Service GuideRemoval and replacement procedures8. If it is necessary to replace the webcam module:a. Disconnect the display panel
Removal and replacement proceduresMaintenance and Service Guide 4–35c. Remove the 4 Phillips PM2.0×4.0 screws 1 that secure the display panel to the d
4–36 Maintenance and Service GuideRemoval and replacement procedures11. If it is necessary to replace the wireless antenna transceivers and cables:a.
Removal and replacement proceduresMaintenance and Service Guide 4–37Multi boardBefore removing the multi board, follow these steps: 1. Shut down the c
4–38 Maintenance and Service GuideRemoval and replacement proceduresSystem boardBefore removing the system board, follow these steps: 1. Shut down the
Removal and replacement proceduresMaintenance and Service Guide 4–39Remove the system board:1. Remove the Phillips PM2.0×7.0 screw 1 that secures the
vii Maintenance and Service GuideContents
4–40 Maintenance and Service GuideRemoval and replacement procedures4. Lift the right side of the system board 1 until it rests at an angle.5. Remove
Removal and replacement proceduresMaintenance and Service Guide 4–41Power connectorBefore removing the power connector, follow these steps: 1. Shut do
4–42 Maintenance and Service GuideRemoval and replacement proceduresFanBefore removing the fan, follow these steps: 1. Shut down the computer. If you
Removal and replacement proceduresMaintenance and Service Guide 4–43Heat sink assembly✎To properly ventilate the computer, allow at least 7.6 cm (3 in
4–44 Maintenance and Service GuideRemoval and replacement proceduresRemove the heat sink assembly:1. Following the 1, 2, 3, 4, 5 sequence stamped into
Removal and replacement proceduresMaintenance and Service Guide 4–45✎Step 3 applies to HP Pavilion computer models. See Step 2 for HP Mini and Compaq
4–46 Maintenance and Service GuideRemoval and replacement procedures
Maintenance and Service Guide 5–15Setup UtilityStarting Setup UtilitySetup Utility is a ROM-based information and customization utility that can be us
5–2 Maintenance and Service GuideSetup UtilityDisplaying system informationThe following procedure explains how to display system information in Setup
Setup UtilityMaintenance and Service Guide 5–3Setup Utility menusThe menu tables in this section provide an overview of Setup Utility options.✎Some of
Maintenance and Service Guide 1–11Product descriptionCategory Description HP Mini 311 Compaq Mini 311 HP Pavilion dm1Processors Intel® Atom™ N280 1.66
5–4 Maintenance and Service GuideSetup UtilitySystem Configuration menuSelect To do thisLanguage support Change the Setup Utility language.Virtualizat
Maintenance and Service Guide 6–16SpecificationsComputer specificationsMetric U.S.DimensionsLength 22.78 cm 8.97 inWidth 32.49 cm 12.79 inHeight (fron
6–2 Maintenance and Service GuideSpecifications11.6-in display specificationsMetric U.S. DimensionsHeight 17.8 cm 7.0 inWidth 28.4 cm 11.2 inDiagonal
SpecificationsMaintenance and Service Guide 6–3Hard drive specifications320-GB* 250-GB* 160-GB*DimensionsHeight 9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm
6–4 Maintenance and Service GuideSpecificationsDVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specificationsApplicable disc Rea
SpecificationsMaintenance and Service Guide 6–5Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive specificationsApplicable disc Read:
6–6 Maintenance and Service GuideSpecificationsSystem DMA specificationsSystem memory map specificationsHardware DMA System function DMA0 Not applicab
SpecificationsMaintenance and Service Guide 6–7System interrupt specificationsHardware IRQ System functionIRQ0 System timerIRQ1 Standard 101-/102-key
6–8 Maintenance and Service GuideSpecificationsSystem I/O address specificationsI/O address (hex) System function (shipping configuration) 000–01F DM
SpecificationsMaintenance and Service Guide 6–90C0–0DF Direct memory access controller0F0–0F0 Numeric data processor0200–027F Motherboard resources3B
Comments to this Manuals