HP IO Accelerator for BladeSystem c-Class Windows User Manual download pdf (Page 36)

Windows Server environments 36

The following table lists common Event Log error messages, along with suggested solutions.

Message Suggested solution

Error: ioDrive(x)

firmware is too

old. The firmware

must be updated.

To update the firmware, see "Upgrading the device firmware using Windows (on page

23)."

Error: The

ioDrive(x)

initialization

failed with error

code 0xerrorcode

(where errorcode is a

number which might

vary)

1 Reinstall the Windows driver.

2 Remove and reseat the IO Accelerator device.

3 Remove the IO Accelerator and insert it in a different slot.

Error: The

ioDrive(x) was not

attached. Use the

fio-attach

utility to rebuild

the drive.

This error might appear after an unmanaged shutdown. You can use either the

fio-attach command line utility or HP IO Manager to re-attach the IO Accelerator.

This attach process might take up to ten minutes as the utility performs a consistency

check on the drives.

Warning: The

ioDrive(x) was not

attached because

auto-attach is

disabled.

The IO Accelerator must attach to the Windows operating system to be available to

users and applications. This attach normally occurs at boot time. As part of this attach

process, the IO Accelerator driver verifies the presence of an AutoAttach parameter

in the Windows® registry. If you create this Registry parameter to disable auto-attach,

the attach operation does not complete.

To attach an unattached IO Accelerator:

1 Run the HP IO Accelerator Management Tool.

2 Select your unattached IO Accelerator from the Device Tree.

3 Click Attach.

4 Confirm the Attach operation.

Your IO Accelerator now attaches to the Windows® operating system. To re-enable

auto attach at boot time, see "Enabling auto attach ("Enabling Autoattach" on page

38)."

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