HP LaserJet 4100 Specifications Page 99

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Correcting output quality problems 97
Correcting output quality problems
This section identifies common output quality problems and recommends solutions.
Often output quality problems can be handled easily by ensuring that the product is
properly maintained, using media that meets HP specifications, or running a cleaning
page.
If you still experience problems after trying the suggested remedies, contact
HP Customer Care Service and Support (see HP customer care service and support
on page 107).
Note The examples below represent letter-size paper that has passed through the product
short-edge first.
Light print (partial page)
1 The toner cartridge might be low. Replace the toner cartridge.
2 Maintenance might be due. Check this by printing a copy of the supplies status page
(see Information menu on page 37). If maintenance is due, order and install the
printer maintenance kit (see Performing preventative maintenance on page 76).
Light print (entire page)
1 At the control panel display, use the Print Quality menu to increase the toner density
setting.
2 Try using a different type of paper.
3 The toner cartridge might be low. Replace the toner cartridge.
Specks
Specks might appear on a page after a jam has been cleared.
1 Print a few more pages to see if the problem corrects itself.
2 If specks occur frequently, configure the product to run a cleaning page
automatically.
3 Clean the inside of the product (see Cleaning the product on page 71) and run a
manual cleaning page to clean the fuser.
4 Try using a different type of paper.
5 Check for toner cartridge leaks. If the toner cartridge is leaking, replace it.
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