HP 930C Series User Manual

HP DeskJet Printer User’s Guide for Windows930C SeriesEnglish

4 Printing Basics 1 How to Print The printer is controlled through a software program that you install on your computer. The software program provi

5 Printing Basics 1 From your software program, try this: 1 Click File Print . 2 Your software program opens a Print dialog box, similar to th

6 Printing Basics 1 Printer Properties Dialog Box There are three tabs located in the Printer Properties dialog box. Once you’ve opened this box, s

7 Printing Basics 1 Features TabAdvanced TabChoose the best page orientation.• Click Portrait for vertical page layout.• Click Landscape for hor

8 Printing Basics 1 HP DeskJet Toolbox Use the HP DeskJet Toolbox for cleaning and calibrating your printer, finding information, and printing a

9 2 Beyond the Basics Getting the Right Paper Most plain photocopy paper works fine in your printer, particularly paper that is marked for use in

10 Beyond the Basics 2OUT Tray Flap downPaper width guideIN tray pulled outOUT Tray Flap upSingle envelope and small media slotPaper length guideIN tr

11Beyond the Basics2Setup Tab Features TabHP print settings to choose Guidelines to rememberSetup Tab- Paper Type: Choose HP Photo Paper- Print Quali

12 Beyond the Basics 2OUT Tray Flap downPaper width guideIN tray pulled outOUT Tray Flap upSingle envelope and small media slotPaper length guideIN tr

13Beyond the Basics2Setup Tab Features TabHP print settings to choose Guidelines to rememberSetup Tab- Paper Type: Choose Plain Paper- Print Quality:

Acknowledgments Microsoft, MS, MS-DOS, and Windows are registered trademarks of Microsoft Corporation (U.S. patent numbers 4955066 and 4974159). MM

14 Beyond the Basics 2OUT Tray Flap downPaper width guideIN tray pulled outOUT Tray Flap upSingle envelope and small media slotPaper length guideIN tr

15Beyond the Basics2Setup Tab Features TabHP print settings to choose Guidelines to rememberSetup Tab- Paper Type: Choose HP Premium Inkjet Paper- Pr

16 Beyond the Basics 2OUT Tray Flap downPaper width guideIN tray pulled outOUT Tray Flap upSingle envelope and small media slotPaper length guideIN tr

17Beyond the Basics2Setup Tab Features TabHP print settings to choose Guidelines to rememberSetup Tab- Paper Type: Choose HP Iron-On T-Shirt Transfer

18 Beyond the Basics 2OUT Tray Flap downPaper width guideIN tray pulled outOUT Tray Flap upSingle envelope and small media slotPaper length guideIN tr

19Beyond the Basics2Setup Tab Features TabHP print settings to choose Guidelines to rememberSetup Tab- Paper Type: Choose transparency type- Print Qu

20 Beyond the Basics 2OUT Tray Flap downPaper width guideIN tray pulled outOUT Tray Flap upSingle envelope and small media slotPaper length guideIN tr

21Beyond the Basics2Setup Tab Features TabHP print settings to choose Guidelines to rememberSetup Tab- Banner Printing: Check this box- Paper Type: C

22 Beyond the Basics 2OUT Tray Flap downPaper width guideIN tray pulled outOUT Tray Flap upSingle envelope and small media slotPaper length guideIN tr

23Beyond the Basics2Setup Tab Features TabHP print settings to choose Guidelines to rememberSetup Tab- Paper Type: Choose appropriate type- Print Qua

i Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiiChapt

24 Beyond the Basics 2NOTES

253Using and Caring for Your Print CartridgesPrint Cartridge StatusThe Print Cartridge Status Light flashes when one or both of your print cartridg

26 Using and Caring for Your Print Cartridges 3When the Print Cartridge Status Light flashes, open the printer’s top cover and follow the instructions

27Using and Caring for Your Print Cartridges3Replacing Print CartridgesTo replace a print cartridge:1To access the print cartridge cradle, lower the

28 Using and Caring for Your Print Cartridges 35 Remove the replacement print cartridge from its packaging and carefully remove the protective vinyl t

29Using and Caring for Your Print Cartridges3Storing Print CartridgesTo maintain excellent print quality from your print cartridges:•Keep all print c

30 Using and Caring for Your Print Cartridges 3Cleaning Print CartridgesWhen Do You Need to Clean?Clean the print cartridges if your printed page is m

31Using and Caring for Your Print Cartridges3Manually Cleaning the Print Cartridges and Print Cartridge CradleIn order to properly clean the print ca

32 Using and Caring for Your Print Cartridges 3Manually Cleaning the Print Cartridge Cradle1 Using clean, moistened swabs, wipe the underside of each

334Getting Help When Things Go WrongTroubleshooting TipsIt’s frustrating when things go wrong, but the following pages contain tips that can help y

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34 Getting Help When Things Go Wrong 4The software did not install correctly.• There may be a conflict with your virus protection program.OR• There

35Getting Help When Things Go Wrong4When I connect a USB cable between the printer and my computer, an “Unknown device” message appears.• Static elec

36 Getting Help When Things Go Wrong 4Why won’t it print? What is the problem? Possible cause To solve the problem…No page came out of the printer.

37Getting Help When Things Go Wrong4A blank page came out of the printer.You may be out of ink. 1 Lift the printer cover and check the Print Cartridg

38 Getting Help When Things Go Wrong 4I have a USB cable, and when I try to print I get a message saying “There was an error writing to LPT1.”You ma

39Getting Help When Things Go Wrong4The printer is really slow. Your computer may have less than minimum system requirements.1 Check the amount of RA

40 Getting Help When Things Go Wrong 4What do the flashing lights mean?What is the problem? Possible cause To solve the problem…The Power Light is

41Getting Help When Things Go Wrong4Is there a problem with your printout? What is the problem? Possible cause To solve the problem…Parts of the doc

42 Getting Help When Things Go Wrong 4Print quality is poor. You may not be using the best media.• Make sure that you are using media intended for H

43Getting Help When Things Go Wrong4Print quality is poor.(continued)You may have forgotten to remove the vinyl tape from the print cartridge.Make su

iii Introduction Thank You For Buying an HP DeskJet Printer! Here’s what comes in the box. If something is missing, talk to your HP dealer or call

44 Getting Help When Things Go Wrong 4Photos aren’t printing correctly.You may not have inserted the photo paper correctly.Insert the photo media gl

45Getting Help When Things Go Wrong4HP Customer CareHP DeskJet printers set the standard for quality and reliability, so you have made an excellent c

46 Getting Help When Things Go Wrong 4Printer SoftwarePrinter software (also referred to as a printer driver) allows your printer to talk with your

47Getting Help When Things Go Wrong4HP Customer Care by PhoneWithin 90 days from the time of your purchase, telephone support is provided to you free

48 Getting Help When Things Go Wrong 4Philippines 65 272 5300Poland (+48) 22 519 06 00Portugal 351 (0) 1 318 00 65Russia 7095 923 50 01Singapore

495More About Your PrinterSetup InstructionsUsing a Parallel Cable1Connect the parallel cable.A parallel cable, such as the HP IEEE 1284-Compliant

50 More About Your Printer 5Using a USB Cable (Requires Windows 98)1Plug in electrical power cord.Do NOT plug in the USB cable yet.2 Load white paper,

51More About Your Printer5SpecificationsDeskJet 930C model no. C6427ADeskJet 932C model no. C6427BDeskJet 935C model no. C6427CPrint TechnologyDrop-o

52 More About Your Printer 5Media HandlingMedia SizeLanguage codesThe language codes for locating the dosread.txt file on the printer software CD are

53More About Your Printer5Legal InformationRegulatory NoticesHewlett-Packard CompanyThis device complies with part 15 of the FCC Rules. Operation is

iv Finding More Information This User’s Guide shows you how to operate your printer. For more information: • Use the Quick Start Poster for

54 More About Your Printer 5Limited Warranty StatementDuration of HP Product Limited WarrantySoftware 90 DaysInk cartridges 90 DaysPrinter 1 YearA. E

552400 dpi 6, 51Aaccessories iii, A-6adjusting color 7Advanced tab 7Bbannersordering A-7printing 3, 20–21problems 43software compatibility 43specifica

56 ordering A-6part numbers 27problems 29, 30replacment 27status 25storing 29using 29installingparallel cable 49printer software 33, 34problems 33,

57print settingschanging 6current 6factory 6selecting 6software 4tabs 6printeraccessories iii, A-6buttons 1cable, parallel iii, 35, 49, A-6cable, U

58 Resume button 51Resume light 51SScale to Fit 6selectingpaper size 6paper type 6print settings 6Servicescalibrate the printer 8clean print cartri

A-1AppendixPrinting in Windows 3.1xUse your printer software to control how and what you print. Print quality, paper size and type, and two-sided p

A-2 Windows 3.1x Setup Tab Windows 3.1x Features Tab Print Quality • EconoFast - Quick printing• Normal - Every day printing• Best - Highest quality p

A-3Windows 3.1x Color TabWindows 3.1x Services Tab Check here to print in shades of gray.Choose Automatic to use the system’s default ColorSmart II se

A-4 Windows 3.1x HP DeskJet 930C ToolboxUse the HP DeskJet 930C Toolbox for finding information and maintaining your printer. The HP DeskJet Toolbox i

A-5Minimum Printing MarginsThe printer cannot print outside a certain area of the page, so you must make sure the contents of your document fall withi

1 1 Printing Basics Buttons and Lights The HP DeskJet printer buttons (shown below) let you turn the printer on and off, cancel a print job, or re

A-6 Supplies and AccessoriesFor ordering information see page A-8.Printer Quick Start Posters and User’s GuidesMost HP printer documentation is availa

A-7Paper and Other MediaAvailability of special media varies by country.Paper Type/DescriptionPart NumberHP Bright White InkJet PaperA4 (210 x 297 mm)

A-8 Ordering InformationTo order printer supplies or accessories, call your nearest HP dealer or call HP DIRECT at the following numbers for fast ship

A-9• Netherlands: 0 33 450 1808Fax: 0 33 456 0891Hewlett-Packard Nederland B. V.Parts Direct ServiceBasicweg 103821 BR AMERSFOORT• Norway: 22735926Fax

HP Customer Care Thank you for buying an HP DeskJet printer. Because HP wants owning your printer to be a trouble-free experience, we back your purch

2 Printing Basics 1 Paper Trays Fold-Up Tray The Fold-Up tray, at the front of the printer, contains the IN and OUT trays. The Fold-Up tray must al

3 Printing Basics 1 OUT Tray The printer sends finished pages to the OUT tray.OUT Tray Flap Down – This is the typical position for most types of pr