HP EliteBook 2560p Notebook PCMaintenance and Service Guide
Category DescriptionInternal storage Supports the following 6.35 cm (2.5 in) storage devices:●750 GB hard drive (7200-rpm, SATA)●500 GB hard drive (72
Hard drive specifications 750 GB* 500 GB* 320 GB* 250 GB*DimensionsHeight 9.5 mm 9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm 70 mm 70 mmWeight 115 g 101 g
DVD±RW and CD-RW SuperMulti Double-Layer DrivespecificationsApplicable disc Read: Write: CD-DA, CD+(E)G, CD mIDI, CD-TEXT,CD-ROM, CD-ROM XA, MIXED MO
DVD-ROM Drive specificationsApplicable disc Read: Write: CD-DA, CD+(E)G, CD mIDI, CD-TEXT,CD-ROM, CD-ROM XA, MIXED MODECD, CD-I, CD-I Bridge (Photo c
7 Backup and recoveryWindows 7To protect your information, use Windows Backup and Restore to back up individual files and folders,back up your entire
Backing up your informationRecovery after a system failure is as complete as your most current backup. You should createsystem repair discs (select mo
Performing a recoveryIn case of system failure or instability, the computer provides the following tools to recover your files:●Windows recovery tools
Using f11 recovery toolsCAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All filesyou have created and any softw
Using a Windows 7 operating system DVD (purchased separately)If you are unable to boot (start up) your computer and you cannot use the system repair d
Backing up your informationRecovery after a system failure is as complete as your most current backup. You should create yourinitial backup immediatel
Performing a recoveryIn case of system failure or instability, the computer provides the following tools to recover your files:●Windows recovery tools
Category Description Support for "no WWAN" option Security provided by subscriber identify module (SIM) located inside battery bay Suppor
Using f11 recovery toolsCAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All filesyou have created and any softw
6. Select Repair your computer.7. Follow the on-screen instructions.Windows Vista 103
8 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from
Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana
9 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local law
Perform the following steps:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the displayassembly.2. Lift up and out on t
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter 2.5. Remove all screws (1) that secure the display panel
10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift
16. Turn the display panel upside down.17. Remove the backlight frame from the display panel.WARNING! The backlight contains mercury. Exercise caution
22. Release the tape (4) that secures the LCD panel to the display rear panel.23. Remove the LCD panel.24. Recycle the LCD panel and backlight.Display
Category DescriptionSecurity Integrated fingerprint reader (select models only)Supports "No Fingerprint Reader" optionIntegrated smart card
IndexAAC adapter, spare part number28, 30ambient light sensor board, sparepart number 25ambient light sensor, identifying14antennasdisconnecting 56, 5
function button boardremoval 74spare part number 74function button board, spare partnumber 21, 31function keys, identifying 10function LED board, spar
Ethernet 2external media cards 3graphics 1hard drives 2internal storage 2keyboard 3memory module 1microphone 2modem 2operating system 4optical drives
Category Description Web-only support:●Windows 7 Enterprise 32/64●Windows 7 Ultimate 32/64●Windows Vista Business 32/64● Windows Vista Enterprise 32/
2 External component identificationTopTouchPadComponent Description(1) Pointing stick Moves the pointer and selects or activates items on thescreen.
LightsComponent Description(1)Power light ● White: The computer is on.●Blinking: The computer is in the Sleep state.●Off: The computer is off or in H
Buttons and fingerprint reader (select models only)Component Description(1)Power button●When the computer is off, press the power button toturn on the
Component Description(3)QuickWeb button●When the computer is off or in Hibernation mode,press the button to open HP QuickWeb.●When the computer is in
KeysComponent Description(1) esc key Displays system information when pressed in combinationwith the fn key.(2) fn key Executes frequently used sy
FrontComponent Description(1) Wireless light ● White: An integrated wireless device, such as a wirelesslocal area network (WLAN) device and/or a Bluet
© Copyright 2011 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice
RightComponent Description(1) Docking connector Connects an optional docking device.(2) ExpressCard slot Supports optional 34mm ExpressCards.(3)
LeftComponent Description(1)Power connector Connects an AC adapter(2)RJ-45 (network) jack Connects a network cable. The RJ-45 jack has two activityind
DisplayComponent Description(1) WLAN antennas (3)* Send and receive wireless signals to communicate with wirelesslocal-area networks (WLAN).(2) WWAN a
RearComponent Description(1)External monitor port Connects an external VGA monitor or projector.(2)USB port Connects an optional USB device.(3)USB 2.0
BottomComponent Description(1) Service access cover latch Releases the service access cover so that it can beremoved.(2) Battery bay Holds the bat
Component Description(8)Hard drive bay and wireless and memorymodule compartmentsContains the hard drive, the wireless LAN module slot, theWWAN module
3 Illustrated parts catalogSerial number locationThe service tag, affixed to the bottom of the computer, provides information that may be neededwhen t
Computer major componentsComputer major components 19
Item Description Spare part number(1) 31.75 cm (12.50 in) high definition (HD), light-emitting diode (LED), AntiGlare (AG)SVA display panel 638553-001
Item Description Spare part number(3) RTC battery 651948–001(4) Top cover With TouchPad and fingerprint reader 651375-001 With TouchPad only 651374
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on
Item Description Spare part number(16) Hard drive or solid-state drive (bracket included) 6.35 cm (2.50 in) hard drive: ● 750 GB, 7200-rpm hard driv
Item Description Spare part number(24) Speakers 651377-001(25) HP Integrated Module with Bluetooth 2.1 Wireless TechnologyNOTE: The Bluetooth module s
Display componentsItem Description Spare part number(1) Display bezel For use with computer models equipped with a webcam 651366-001 For use with
Item Description Spare part number(9) Diplay cable (includes webcam cable and light sensor cable) 651368-001(10) Display enclosure 651367–001Ambient l
Mass storageItem Description Spare part number(1) 6.35-cm (2.50-in) hard drive (includes bracket): ●750-GB, 7200-rpm hard drive 633252–001●500-GB, 720
Plastics KitItem Description Spare part number Plastics Kit: 651376-001(1) Optical drive weight saver(2) ExpressCard blank(3) RJ-11 jack coverPlastic
Miscellaneous partsDescription Spare part numberAC adapter65-W Smart AC adapter with localized cable plug support (3-wire plug with ground pin, suppor
Sequential part number listingSpare partnumberDescription490371-001 Power cord for use in Canada and the United States490371-011 Power cord for use in
Spare partnumberDescription593836-001 Broadcom 4313AGN 802.11a/b/g/n WLAN module609939-001 AC adapter, 65-W Smart AC adapter with localized cable plug
Spare partnumberDescription651361–001 Function button board651362–001 Function LED board651363–001 Smart card reader board and cable651364–001 Fingerp
iv Safety warning notice
Spare partnumberDescription651390-031 Keyboard for use in the United Kingdom (includes cable)651390-041 Keyboard for use in Germany (includes cable)65
Spare partnumberDescription656623-001 Display Miscellaneous Kit658267-001 Display Panel Support Kit (includes display enclosure and antenna)Sequential
4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re
Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr
Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 72 screws that must be removed, replaced
Computer feetThe computer feet are hot-melted to the base enclosure in the locations illustrated below.40 Chapter 4 Removal and replacement procedur
BatteryDescription Spare part number9 cell, 100 Wh, 3.0 Ah Li-ion battery 632423-0016 cell, 62 Wh, 2.8 Ah Li-ion battery 632421-0016 cell, 55 Wh, 2.8
Table of contents1 Product description ...
Service access coverDescription Spare part numberService access cover 651373-001Before disassembling the computer, follow these steps:1. Shut down the
SIMNOTE: This section applies only to computer models with WWAN capability.NOTE: If there is a SIM inserted in the SIM slot, it must be removed before
Fan and heat sinkDescription Spare part numberFan 651378-001Heat sink 651379-001Before removing the fan and heat sink, follow these steps:1. Shut down
5. Following the 1, 2, 3, 4 sequence stamped into the heat sink, loosen the four captive screws (1)that secure the heat sink to the system board.6. Sl
ProcessorDescription Spare part numberIntel Core i7-2620M 2.70 GHz processor, (turbo up to 3.40 GHz), 4 MB L3 cache, 4 threads,standard-voltage (35-W)
2. Lift the processor (2) straight up and remove it.NOTE: The gold triangle (3) on the processor must be aligned with the triangle embossed onthe proc
Memory moduleNOTE: There are two memory module slots, one above the other. Use the same removal procedurefor both slots.Description Spare part number8
3. Remove the memory module (3) by pulling the module away from the slot at an angle.NOTE: The memory module is designed with a notch (4) to prevent i
Bluetooth moduleDescription Spare part numberHP Integrated Module with Bluetooth 2.1 Wireless TechnologyNOTE: The Bluetooth module spare part kit does
5. Remove the module (3).6. If the Bluetooth module cable must be replaced, disconnect the cable from the Bluetoothmodule.Reverse the above procedure
Component replacement procedures ... 39Service tag ...
SpeakerDescription Spare part numberSpeaker 651377-001Before removing the speaker, follow these steps:1. Shut down the computer. If you are unsure whe
Optical driveDescription Spare part numberDVD±RW and CD-RW SuperMulti Double-Layer Drive 651387-001DVD-ROM Drive 651386-001Before removing the optical
6. Remove the optical drive bracket (2).Reverse this procedure to reassemble and install the optical drive.54 Chapter 4 Removal and replacement proc
Modem moduleNOTE: The modem module spare part kit does not include a modem module cable. The cable isincluded in the Cable Kit, spare part number 6513
WWAN moduleDescription Spare part numberHP hs2340 HSPA+ Mobile Broadband Module 632155-001HP un2430 EV-DO/HSPA Mobile Broadband Module (all countries
3. Pull the module (3) away from the slot at an angle.NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion.Reverse this pro
WLAN moduleDescription Spare part numberBroadcom 43224AGN 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados,Belize, Canada, Guam, and
Remove the WLAN module:1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.NOTE: The red WLAN antenna cable is connected t
Hard drive or solid-state driveDescription Spare part numberSupports the following 9.50 mm, 6.35 cm (2.50 in) SATA hard drives and solid-state drives:
4. If it is necessary to replace the drive connector, remove the connector (3) from the drive.5. If it is necessary to replace the drive bracket, remo
Hard drive specifications ... 92DVD±R
KeyboardCountry/region Spare part number Country/region Spare part numberBelgium 651380-A41 Northwest Africa 651390–001Brazil 651380-201 Norway 651380
Remove the keyboard:1. Loosen the three Phillips M2.0x8.0 captive screws that secure the keyboard to the computer.2. Turn the computer right-side up,
8. Remove the keyboard (5).Reverse this procedure to install the keyboard.64 Chapter 4 Removal and replacement procedures
RTC batteryDescription Spare part numberRTC battery 481089-001Before removing the RTC battery, follow these steps:1. Shut down the computer. If you ar
Base enclosureDescription Spare part numberBase enclosure 651372-001Before removing the base enclosure, follow these steps:1. Shut down the computer.
4. Open the ZIF connector for the function board cable (5), and remove the cable (6).5. Close the display, and position the computer upside down, with
10. Remove the base enclosure (7).68 Chapter 4 Removal and replacement procedures
System boardNOTE: The system board spare part kit includes replacement thermal material and a replacementthermal material cleaning kit.Description Spa
5. Pull the wireless cables (6) away from system board.6. Remove the Phillips M2.0x4.0 screw (1) that secures the system board to the top cover. Use t
Top coverNOTE: The top cover spare part kit includes the TouchPad board and cable, TouchPad buttonboard and cable, and TouchPad bracket.Description Sp
viii
4. Slide the top cover toward you and then lift the cover (5) up to remove it.5. If it is necessary to replace the TouchPad, remove the two Phillips M
Power button boardDescription Spare part numberPower button board 651360-001Before removing the power button board, follow these steps:1. Shut down th
Function button boardDescription Spare part numberFunction button board 651361-001Before removing the function button board, follow these steps:1. Shu
Fingerprint reader boardDescription Spare part numberFingerprint reader board 651364-001Before removing the fingerprint reader board, follow these ste
Smart card reader Description Spare part numberSmart card reader (includes cable) 651363-001Smart card reader bracket 598767-001Before removing the ca
Display panelNOTE: If it is necessary to replace only the display panel, follow the procedure in this section. Toreplace internal display components,
4. Remove the display bezel (4). The display bezel is available using spare part number651366-001 (for use only with computer models equipped with a w
8. Gently lift the display enclosure (2) away from display panel, which rests on the keyboard.9. Lift the tape (3) that secures the display cable to t
Display componentsNOTE: For removal of the display panel alone, see Display panel on page 77). To remove internaldisplay components, remove the displa
3. Remove the webcam module (3).To replace the outer hinge covers, the inner hinge covers, or the hinges and brackets, follow thesesteps:1. Pull the d
1 Product descriptionCategory DescriptionProduct Name HP EliteBook 2560p Notebook PCProcessors Intel® Core™ i7 processor (supports Intel Turbo Boost T
5 Computer SetupStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when the operatingsystem is not worki
– or –● To save your changes and exit Computer Setup menus, click the Save icon in the lower-leftcorner of the screen, and then follow the on-screen i
Computer Setup menusThe menu tables in this section provide an overview of Computer Setup options.NOTE: Some of the Computer Setup menu items listed i
Security menuNOTE: Some of the menu items listed in this section may not be supported by your computer.Select To do thisAdministrator ToolsSetup BIOS
System Configuration menuNOTE: Some of the menu items listed in this section may not be supported by your computer.Select To do thisLanguage Change th
Select To do thisDevice Configurations (continued) NOTE: Availability of these options varies by computermodel.●Enable/disable secondary battery fast
Select To do thisBuilt in Device Options●Enable/disable the wireless button state (enabled bydefault).●Enable/disable embedded WLAN device radio (sele
Select To do thisAMT Options●Enable/disable Firmware Verbosity.●Enable/disable AMT Setup Prompt (Ctrl-P).●Enable/disable USB Key Provisioning Support.
6 SpecificationsComputer specifications Metric U.S.DimensionsDepth 20.90 cm 8.23 inWidth 30.52 cm 12.02 inHeight (front to back) 2.74 cm to 3.28 cm 1.
31.75 cm (12.50 in) display specifications Metric U.S.DimensionsWidth 16.9 cm 6.7 inDepth 26.2 cm 10.3 inDiagonal 30.8 cm 12.1 inNumber of colors Up t
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