HP dm4-1024tx Specifications

HP Pavilion dm4 Entertainment PCMaintenance and Service Guide

x

ProcessorNOTE: All processor spare part kits include thermal material.Description Spare part numberIntel Core i7 640M Dual Core processor, 2.80-GHz (S

k.System board (see System board on page 83)l. Fan/heat sink assembly (see Fan/heat sink assembly on page 85)Remove the processor:1. Turn the processo

5 Setup UtilityStarting Setup UtilitySetup Utility is a ROM-based information and customization utility that can be used even when yourWindows operati

4.When a confirmation prompt with your language selected is displayed, press enter.5. To save your change and exit Setup Utility, use the arrow keys t

Restoring default settings in Setup UtilityThe following procedure explains how to restore the Setup Utility default settings. If Setup Utility is not

Setup Utility menusThe menu tables in this section provide an overview of Setup Utility options.NOTE: Some of the Setup Utility menu items listed in t

Select To do thisFan Always On Enable/disable Fan Always On. When enabled, the computer fan willalways be on.Boot Options Set the following boot optio

6 SpecificationsComputer specificationsDimensionsDepth 22.8 cm (8.98 in)Width 34.8 cm (13.70 in)Height (front to rear) 2.5 to 3.2 cm (0.98 to 1.26 in)

35.56-cm (14.0-in) display specificationsDimensionsActive diagonal size 35.56 cm (14.00 in)Active area 309.399 x 173.952Resolution 1366 × 768 (HD)Weig

Hard drive specifications 750-GB* 640-GB* 500-GB* 320-GB* 250-GB*DimensionsHeight 9.5 mmWidth 70 mmWeight 101 gInterface type SATATransfer rate 100 MB

1 Product descriptionCategory Description Discrete UMAProduct Name HP Pavilion dm4 Entertainment PC √√Processors Intel® Core™ i7 processor 640M, 2

DVD±RW SuperMulti Double-Layer DrivespecificationsApplicable disc Read CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXEDMODE CD, CD-I, CD-I

System resource specificationsYou can use Device Manager to get a graphical view of the system resources that control how thedevices work on the compu

7 Backup and recoveryRecovery after a system failure is as complete as your most current backup. HP recommends that youcreate recovery discs immediate

Creating recovery discsHP recommends that you create recovery discs to be sure that you can restore your system to its originalfactory state if you ex

Backing up your informationAs you add new software and data files, you should back up your system on a regular basis tomaintain a reasonably current b

Using Windows Backup and RestoreTo create a backup using Windows Backup and Restore, follow these steps:NOTE: Be sure that the computer is connected t

Restore to a previous date and timeTo revert to a restore point (created at a previous date and time), when the computer was functioningoptimally, fol

On some models, you can perform a recovery from the partition on the hard drive, accessed bypressing either the Start button or f11. This restores the

8 Connector pin assignmentsAudio-out (headphone)Pin Signal1 Audio out, left channel2 Audio out, right channel3GroundAudio-in (microphone)Pin Signal1 A

External monitorPin Signal1 Red analog2 Green analog3 Blue analog4Not connected5Ground6 Ground analog7 Ground analog8 Ground analog9+5 VDC10 Ground11

ATI Mobility Radeon™ HD5470 with 512-MB ofdedicated video memory (128-MB×16 DDR3, 800-MHz)√ Intel HD Graphics with shared video memory(memory siz

RJ-45 (network)Pin Signal1Transmit +2Transmit -3 Receive +4Unused5Unused6 Receive -7Unused8Unused110 Chapter 8 Connector pin assignments

HDMIPin Signal1 TMDS data 2+2 TMDS data 2 shield3 TMDS data 2–4 TMDS data 1+5 TMDS data 1shield6 TMDS data 1–7 TMDS data 0+8 TMDS data 0 shield9 TMDS

Universal Serial BusPin Signal1+5 VDC2 Data -3 Data +4Ground112 Chapter 8 Connector pin assignments

9 Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC or from

Requirements for specific countries or regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Canad

10 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local la

Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis

4.Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws (1) that secure the display panel

10.Remove the display panel frame (2) from the display panel.11.Remove the screws (1) that secure the backlight cover to the display panel.12.Lift the

15.Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside-down.WARNING! The backlight contains mercu

Camera HP TrueVision √√ Low light, fixed (no tilt), activity LED √√ 640 × 480 by 24 frames per second √√Microphone One microphone, digital √√ Noise

18.Remove the backlight from the backlight frame.19. Disconnect the display panel cable (1) from the LCD panel.20.Remove the screws (2) that secure th

IndexSymbols/Numerics1394 Power Saving 95AAC adapteridentifying 17spare part numbers 30, 36action keys, identifying 10administrator password 95antenna

display bracket, spare partnumber 35Display Cable Kitspare part number 75Display Cable Kit, spare partnumber 35display component recycling 115display

microphone, product description3mini-card compartment cover,illustrated 28Misc Cable Kit, spare partnumber 36model name 1monitor port, pin assignments

optical drive 100system resources 101static-shielding materials 42supported discs 103system boardremoval 83spare part numbers 20, 34,36, 83System Conf

Hot plug/unplug and auto detect for wide-aspect orstandard-aspect video√√ HDMI v1.3 supporting up to 1080p, 1920 x 1200@ 60 Hz DVI mode√√ USB 2.0

Mini-card device √√ SIM √√5

2 External component identificationIdentifying the hardwareComponents included with the computer may vary by region and model. The illustrations in th

Top componentsTouchPadComponent Description(1) TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap the button to turn the TouchPa

LightsComponent Description(1)Power light●White: Power is on.●Blinking White: The computer is in the Sleep state.NOTE: Another power light is located

Power button and fingerprint readerComponent Description(1) Power button*●When the computer is off, press the button to turn on thecomputer.●When the

© Copyright 2010 Hewlett-PackardDevelopment Company, L.P.Microsoft and Windows are U.S. registeredtrademarks of Microsoft Corporation.Bluetooth is a t

KeysComponent Description(1) esc key Displays system information when pressed in combination with thefn key.(2) fn key Displays system information whe

Front componentsComponent Description(1) Digital Media Slot Supports the following optional digital card formats:●Memory Stick (MS)●Memory Stick Pro (

Component Description(4) Battery light●White: The computer is connected to externalpower and the battery is fully charged.●Amber: The computer is con

Component Description(6)Power light●On: Power is on.●Blinking: The computer is in the Sleep state.NOTE: Another power light is located next to thepowe

Display componentsComponent Description(1) Internal display switch Turns off the display if the display is closed while the power is on.(2) Webcam lig

Bottom componentsComponent Description(1) Battery bay Holds the battery.(2) Battery release latch Releases the battery from the battery bay.(3) Vents

Wireless antennasOn select computer models, at least two antennas send and receive signals from one or more wirelessdevices. These antennas are not vi

Additional hardware componentsComponent Description(1) Power cord* Connects an AC adapter to an AC outlet.(2) AC adapter Converts AC power to DC power

3 Illustrated parts catalogSerial number locationWhen ordering parts or requesting information, provide the computer serial number and model numberloc

Computer major componentsComputer major components19

MSG revision historyRevision Publication date DescriptionA August 2010●Updated commodities in the following location:●Updated bottom components illust

Item Description Spare part number(1) 35.56 cm (14.0-in), WXGA, HD, BrightView display assemblyNOTE: See Display assembly components on page 27 for mo

Item Description Spare part number For use in models equipped with 512 MB of HD5470 discrete graphics memory 621044-001 For use in models equipped w

Item Description Spare part number Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapterAfghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,

Item Description Spare part number Broadcom 43224AGN 802.11a/b/g/draft-n WiFi AdapterFor use in Albania, Algeria, Andorra, Angola, Argentina, Armenia

Item Description Spare part number Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDRCombo AdapterFor use in Afghanistan, Albania, Algeria

Item Description Spare part number Realink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR ComboAdapterFor use in Afghanistan, Albania, Algeria,

Item Description Spare part number 640-GB, 5400 RPM (replaces 608219-001) 603785-001 640-GB, 5400 RPM (replaced by 603785-001) 608219-001 640-GB, 72

Display assembly componentsItem Description Spare part number(1) Display bezel 608209-001(2) Webcam module 615744-001(3) Display panel, Brightview, hi

Item Description Spare part number(3) Display hinge cover 608210-001(4a) Webcam cable (4b) Antennas and cables (5) Display hinge cover 608210-001(6)

Mass storage devicesItem Description Spare part number(1) Optical drive (12.7 mm, SATA, fixed) DVD±RW SuperMulti DL Drive 608221-001(2) Hard drive

iv MSG revision history

Miscellaneous partsDescription Spare part numberAC adapters90-W Smart AC adapter with power factor correction (PFC), RC/V 3W 613153-00190-W AC adapter

Description Spare part numberRubber feet 608228-001Screw Kit●Phillips M2.0x2.0 broadhead screw●Phillips M2.0x3.0 screw●Phillips M2.0x4.0 screw●Phillip

Spare partnumberDescription580101-001 Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter for use in Canada, the Cayman Islands, Guam, PuertoRico, the Unit

Spare partnumberDescription593530-001 Intel Centrino Wireless-N 1000 802.11b/g/n 1x2 for use in Andorra, Antigua and Barbuda, Argentina,Aruba, Austral

Spare partnumberDescription600370-001 Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter for use inAfghanistan, Albania, Alge

Spare partnumberDescription608206-001 35.56 cm (14.0-in) display panel, high definition, Brightview for use in models without WWAN608207-001 35.56 cm

Spare partnumberDescription608223-001 Base enclosure608224-001 Top cover (includes Touchpad and bracket, button board, and cable)608225-001 Fingerprin

Spare partnumberDescription630284-001 Display cable kit for models equipped with WWAN630713-001 System board for use in models equipped with 512 MB of

4 Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and rep

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 75 screws, in 12 different sizes, that m

Computer feetDescription Spare part numberRubber Feet Kit 608228-001The computer feet are adhesive-backed rubber pads. The feet attach to the base enc

BatteryDescription Spare part number9-cell, 93-WH (2.80-Ah) Li-ion 593550-0016-cell, 55-WH (2.55Ah) Li-ion 593554-0016-cell, 62-WH (2.80-Ah) Li-ion 59

SIMNOTE: This section applies only to computer models with WWAN capability.NOTE: If there is a SIM inserted in the SIM slot, it must be removed before

Memory moduleDescription Spare part number4096-MB, PC3 10600, 1333-MHz 599092-0012048-MB, PC3 10600, 1333-MHz 598856-0011024-MB, PC3 10600, 1333-MHz 5

5.Remove the module (2) by pulling it away from the slot at an angle.NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion

RTC batteryDescription Spare part numberRTC battery 449137-001Before removing the RTC battery, follow these steps:1. Shut down the computer. If you ar

vi Safety warning notice

WLAN moduleNOTE: The WLAN module and the WWAN module are not interchangeable.Description Spare partnumberAtheros AR9285 802.11 a/b/g/n 2x2 WiFi adapte

Description Spare partnumberBroadcom 43224AGN 802.11a/b/g/draft-n WiFi AdapterFor use in Albania, Algeria, Andorra, Angola, Argentina, Armenia, Austra

Description Spare partnumberRealink RT3090BC4 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo AdapterFor use in Afghanistan, Albania, Algeria, Andorr

Before removing the WLAN module, follow these steps:1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn t

4.Remove the WLAN module (3) by pulling it away from the slot at an angle.CAUTION: To prevent an unresponsive system, replace the wireless module only

WWAN moduleNOTE: The WWAN module and the WLAN module are not interchangeable.Description Spare part numberHP un2420 Broadband Module (WWAN) 531993-001

4.Remove the WWAN module (3) by pulling it away from the slot at an angle.NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insert

Hard driveNOTE: All hard drive spare part kits include a hard drive bracket.NOTE: The hard drive cable is included in the Misc Cable Kit, spare part n

3.Lift the cover up at an angle (2) and remove it (3). The hard drive cover is included in the plasticskit, spare part number 608233-001.4. Disconnect

7.Remove the four Phillips PM3.0×3.0 screws (2) and cover (3) only If the hard drive does notalready have these components preassembled.Reverse this p

Table of contents1 Product description ... 12

Optical driveDescription Spare part numberDVD±RW SuperMulti DL Drive 608221-001Before removing the optical drive, follow these steps:1. Shut down the

6.Firmly pull outward on the open tray (2) until the drive slides out.7. Press the bezel release button (1), lift the bezel at an angle (2), and remov

Reverse the above procedure to reassemble and install the optical drive.KeyboardDescription Spare part numberKeyboard for use in Brazil 608222-201Keyb

Remove the keyboard:1. Turn the computer upside down with the front toward you.2.Remove the two Phillips PM2.5×6.5 screws that secure the keyboard to

Top coverDescription Spare part numberTop cover (includes Touchpad and bracket, button board, and cable) 608224-001Before removing the top cover, foll

3.Remove the six Phillips PM2.0x2.0 broadhead screws that secure the top cover to the baseenclosure.4. Turn the computer right-side up with the front

8.Release the ZIF connector to which the TouchPad button board cable is connected and disconnectthe cable from the system board (2).9. Release the ZIF

Fingerprint reader boardDescription Spare part numberFingerprint reader board 608225-001Before removing the fingerprint reader board, follow these ste

5.Remove the fingerprint reader board (4) from the top cover.Reverse the above procedure to install the fingerprint reader board.NOTE: To reinstall, p

Power button boardDescription Spare part numberPower button board (includes cable) 608226-001Before removing the power button board, follow these step

Grounding guidelines ... 40Electrostatic discharge damage .

3.Remove the power button board (2).Reverse the above procedure to install the power button board.Display assemblyDescription Spare part number35.56 c

d.Optical drive (see Optical drive on page 60)e. Top cover (see Top cover on page 64)Remove the display assembly:1. Turn the computer display-side up,

7.If it is necessary to remove the display brackets, remove the two Phillips PM2.0×3.0 screws (1)that secure the brackets to base enclosure, and the r

10.Remove the display bezel (4). The display bezel is available using spare part number608209-001.11. If it is necessary to replace the webcam module,

13.Remove the cable from the routing path (2) along the bottom of the enclosure, disconnect thedisplay panel cable from the HP logo light cable (3), a

The display cable is available in the Display Cable Kit, spare part number 608211-001.15. If it is necessary to replace the display bracket and hinges

USB boardDescription Spare part numberUSB board (includes cable) 608277-001Before removing the USB board, follow these steps:1. Shut down the computer

4.Lift the USB board straight up (3) to remove it from the computer.Reverse this procedure to install the USB board.NOTE: When reinstalling note that

d.Top cover (see Top cover on page 64)e. USB board (see USB board on page 76)Remove the power connector cable:1. Turn the computer upright with the ri

Bluetooth moduleNOTE: The Bluetooth module cable is included in the Misc Cable Kit, spare part number608227-001.Description Spare part numberBluetooth

6 Specifications ... 97Computer specifi

4.Remove the Bluetooth module and cable from the slot in the base enclosure (3), while noting thecable routing path atop the speaker (4).Reverse the a

Speaker assemblyDescription Spare part numberSpeaker assembly 608232-001Before removing the speaker assembly, follow these steps:1. Shut down the comp

4.Lift the speaker assembly straight up (3) to remove it from the base enclosure.Reverse this procedure to install the speaker assembly.82 Chapter 4

System boardNOTE: All system board kits include replacement thermal material.Description Spare part numberSystem board for use in models with 1 GB of

d.Optical drive (see Optical drive on page 60)e. Keyboard (see Keyboard on page 62)f.Top cover (see Top cover on page 64)g. Speaker assembly (see Spea

Fan/heat sink assemblyNOTE: All fan/heat sink assembly kits include replacement thermal material.Description Spare part numberFan/heat sink assembly f

NOTE: Steps 1 through 4 apply to computers with discrete subsystem memory on the system board.Steps 5 through 7 apply to computers with UMA subsystem

4.Remove the fan/heat sink assembly (2).The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly(1), (3) and th

5.Disconnect the fan cable from the system board.6. Follow the sequence embossed on heat sink to loosen the four Phillips PM2.5×7.0 captive screws(1)

7.Remove the fan/heat sink assembly (2).The thermal material must be thoroughly cleaned from the surface of the processor component (1) andthe fan/hea