HP 767470-041 Specifications

HP ProBook 440 G2 Notebook PCHP ProBook 445 G2 Notebook PCMaintenance and Service Guide

Performing a system recovery ...

b. Lift the heat sink from the system board (2).NOTE: For UMA models, thoroughly clean thermal material from the surfaces of the systemboard component

Display assemblyDescription Spare part numberDisplay panel assembly, touch screen 782118-001Display panel assembly, touch screen, two antennas 782531-

2. Pull the antenna cables through from the bottom of the computer. Position the computer upside down,and then remove the cables from the clips near t

7. Remove the 5 Phillips PM2.5×4.0 screws (1) from the display hinges.8. Lift the display assembly straight up and remove it (2).CAUTION: When install

11. Remove the display bezel (6).The display bezel is available using spare part number 767429-001 for models with a webcam and767430-001 for models w

13. If it is necessary to remove the display panel from the enclosure, remove the 4 Phillips PM2.0×3.0screws (1) that secure the panel to the display

16. Lift the bottom of the hinges upward (2), pull the top of the hinges out from under the tabs (3), andthen remove the display hinges from the displ

Power connector and cableDescription Spare part numberPower connector and cable 767432-001Before removing the power cable, follow these steps:1. Shut

7 Computer Setup (BIOS), MultiBoot, and HPPC Hardware Diagnostics (UEFI) in Windows8Using Computer SetupComputer Setup, or Basic Input/Output System (

– or –Use the arrow keys to select Main > Ignore Changes and Exit, and then press enter.●To save your changes and exit Computer Setup menus:Click t

15 Power cord set requirements ... 1

1. Start Computer Setup.2. Use a pointing device or the arrow keys to select Main > System Information.3. To exit Computer Setup without saving you

Using MultiBootAbout the boot device orderAs the computer starts, the system attempts to boot from enabled devices. The MultiBoot utility, which isena

To move the device down in the boot order, use a pointing device to click the down arrow, or press the -key.5. To save your changes and exit Computer

Using HP PC Hardware Diagnostics (UEFI)HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to rundiagnostic t

8 Computer Setup (BIOS), MultiBoot, and HPPC Hardware Diagnostics (UEFI) in Windows7Using Computer SetupComputer Setup, or Basic Input/Output System (

– or –Use the arrow keys to select Main > Ignore Changes and Exit, and then press enter.●To save your changes and exit Computer Setup menus:Click t

1. Start Computer Setup.2. Use a pointing device or the arrow keys to select Main > System Information.3. To exit Computer Setup without saving you

Using MultiBootAbout the boot device orderAs the computer starts, the system attempts to boot from enabled devices. The MultiBoot utility, which isena

Dynamically choosing a boot device using the f9 promptTo dynamically choose a boot device for the current startup sequence, follow these steps:1. Open

To start HP PC Hardware Diagnostics UEFI:1. Turn on or restart the computer, quickly press esc, and then press f2.After pressing f2, the BIOS searches

xii

9 Computer Setup (BIOS) and HP PC HardwareDiagnostics (UEFI) in Ubuntu LinuxComputer Setup, or Basic Input/Output System (BIOS), controls communicatio

Use the arrow keys to select Main > Ignore Changes and Exit, and then press enter.– or –●To save your changes and exit Computer Setup menus, click

Use the arrow keys to select Main > Ignore Changes and Exit, and then press enter.NOTE: You can also determine the BIOS version by turning on or re

NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see DownloadingHP PC Hardware Diagnostics (UEFI) to a USB device on page

10 Backup and recovery in Windows 8To protect your information, use Windows backup and restore utilities to back up individual files and folders,back

CAUTION: Some Startup Repair options will completely erase and reformat the hard drive. All files you havecreated and any software installed on the co

Using Windows operating system media (purchased separately)To order a Windows operating system DVD, contact support. See the Worldwide Telephone Numbe

11 Backup and recovery in Windows 7Your computer includes HP and Windows tools to help you safeguard your information and retrieve it if youever need

applications if the hard drive becomes corrupted. HP Recovery Disc Creator can create two kinds of recoveryDVDs:●Windows 7 operating system DVD—Instal

To create a backup using Windows Backup and Restore:NOTE: The backup process may take over an hour, depending on file size and the speed of the comput

1 Product descriptionCategory Description HP 440UMAHP 440discreteHP 445UMAHP 445discreteProduct Name HP ProBook 440 G2 Notebook PC  HP ProBook 4

1. If possible, back up all personal files.2. If possible, check for the presence of the Windows partition.To check for the Windows partition, select

To initiate recovery using a Windows 7 operating system DVD:NOTE: This process takes several minutes.1. If possible, back up all personal files.2. Res

12 Backup and Recovery in Ubuntu LinuxRecovery after a system failure is as good as your most recent backup. As you add new software and datafiles, yo

5. Under Restore Point, click the time and date of the backup.NOTE: If multiple backups have been performed, click Use the latest version to restore t

NOTE: HP recommends that you create the USB Recovery Disk in the event of a system failure. The Disk OnKey used for this process should be 4 GB or lar

You can initiate this option by using the f11 key.To use the f11 key:Press f11 while the computer boots.– or –Press and hold f11 as you press the powe

13 SpecificationsComputer specifications Metric U.S.DimensionsLengthNon-touchTouch244.0 cm244.5 mm9.61 in9.62 inWidth 339.2 mm 13.35 inHeight (front t

Metric U.S.Operating (14.7 to 10.1 psia) -15 m to 3,048 m 50 ft to 10,000 ftNonoperating (14.7 to 4.4 psia) -15 m to 12,192 m -50 ft to 40,000 ftShoc

Hard drive specifications 1.5-TB* 1-TB* 750-GB* 500-GB* 500-GB*hybrid320-GB*DimensionsHeight 9.5 mm 9.5 mm 9.5 mm 9.5 mm or 7.0mm7.0 mm 7.0 mmWidth 70

Solid-state drive specifications 120-GB* 128-GB*Height 1.35 mm 7.0 mmWeight < 10 g < 50 gForm factor M.2 2242-D2-B-M 2.5-inchTransfer rate up to

Category Description HP 440UMAHP 440discreteHP 445UMAHP 445discreteA8 series APU - Graphic Branding AMD Radeon R6M255DX with 2 GB or 1 GB dedicated vi

DVD±RW SuperMulti DL Drive specificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (P

Blu-ray ROM DVD±RW SuperMulti DL DriveApplicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I,CD-I Bridg

Disc thickness 1.2 mm (0.047 in)Track pitch 0.74 mAccess time CD DVDRandom < 100 ms < 125 msFull Stroke < 175 ms < 225 msAudio output lev

14 Statement of VolatilityThe purpose of this document is to provide general information regarding non-volatile memory in industry-standards based HP

Configuration, then AMT Options. Then select Unconfigure AMT on next boot. Select Save thenYes. Select the File menu, and then select Save Changes and

Non-volatile memory usageNon VolatileMemory TypeAmount(Size)Does thismemorystorecustomerdata?Does thismemoryretain datawhen power isremoved?What is th

third party data storecontents can populatedby a remote managementconsole or localapplications registered byan administrator to haveaccess to the spac

Questions and answers1. How can the BIOS settings be restored (returned to factory settings)?a. Turn on or restart the computer and press F10 when pro

15 Power cord set requirementsThe wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120volts ac, or fro

Country/region Accredited agency Applicable note numberJapan JIS 3The Netherlands KEMA 1New Zealand SANZ 1Norway NEMKO 1The People's Republic of

Category Description HP 440UMAHP 440discreteHP 445UMAHP 445discrete●8192 MB (4096 × 2; dual channel)●4096 MB (4096 × 1)●2048 MB (2048 × 1)Primary stor

16 RecyclingBatteryWhen a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of thebattery in general hou

2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of thedisplay bezel until the bezel disengages from

6. Remove the display panel assembly (2) from the display enclosure.7. Position the display panel assembly upside-down.8. Remove all screws that secur

12. Lift the top edge of the backlight cover (2) and swing it outward.13. Remove the backlight cover.14. Position the display panel right-side up.15.

17. Remove the backlight frame from the display panel.18. Remove the backlight from the backlight frame.19. Disconnect the display panel cable (1) fro

23. Remove the LCD panel.24. Recycle the LCD panel and backlight.Display 143

IndexAAC adapter, spare part numbers 28AC adapter/battery light 15antennasdisconnecting 51, 53audio boardspare part number 31audio, product descriptio

fingerprint reader assemblyremoval 64spare part number 21, 30, 64fn key, identifying 12function boardremoval 67spare part number 21, 31, 67function ke

power connector, identifying 15power cordset requirements 136spare part numbers 28, 29, 30power lights 10power requirements, productdescription 5proce

Windows 7 operating system DVDcreating 115using for restore 118Windows 7 operating system mediacreating 115using for restore 118Windows applications k

Category Description HP 440UMAHP 440discreteHP 445UMAHP 445discrete Integrated mono microphone (non-webcam models only)   Headphone/microphone

Category Description HP 440UMAHP 440discreteHP 445UMAHP 445discreteExternal media card Digital Media Reader SlotSupports SD, SDHC, SDXCPorts Headp

Category Description HP 440UMAHP 440discreteHP 445UMAHP 445discrete Windows 8.1 Professional 64-bit Digital Product Key(DPK) with Windows 7 Professio

Category Description HP 440UMAHP 440discreteHP 445UMAHP 445discrete Hard drive  Memory module  Optical drive  WLAN module  WWAN module

© Copyright 2014 Hewlett-PackardDevelopment Company, L.P.Intel and Pentium are trademarks of IntelCorporation in the U.S. and other countries.Bluetoot

2 External component identificationDisplayComponent Description(1) WLAN antennas (2)* (select models only) Send and receive wireless signals to commun

Component Descriptionthat applies to your country or region. To access this guide in Windows 8, from the Start screen, type support, and then select t

LightsNOTE: Refer to the illustration that most closely matches your computer.Component Description(1)Power light ●On: The computer is on.●Blinking: T

Buttons, speakers, and fingerprint reader (select models only)NOTE: Refer to the illustration that most closely matches your computer.Component Descri

Component Description(4)Speaker mute button Mutes and restores speaker sound.(5) Fingerprint reader (select models only) Allows a fingerprint logon

Component Description(6)Windows applications key Displays options for a selected object.(7) num lk key Turns the embedded numeric keypad on and off

Component DescriptionBattery lock latch Locks the battery in the battery bay.(4) Service door Provides access to the wireless LAN (WLAN) module slot

LeftNOTE: Refer to the illustration that most closely matches your computer.Component Description(1)Security cable slot Attaches an optional security

RightNOTE: Refer to the illustration that most closely matches your computer.Component Description(1)Audio-out (headphone)/Audio-in (microphone)jackCo

Service tag and PCID labelService tagWhen ordering parts or requesting information, provide the computer serial number and model descriptionprovided o

Important Notice about Customer Self-Repair PartsCAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by

PCID labelThe PCID label provides the information required to properly reset the notebook firmware (BIOS) back tofactory shipped specifications when r

3 Illustrated parts catalogComputer major componentsNOTE: HP continually improves and changes product parts. For complete and current information onsu

Item Description Spare part number(1) Display panel assembly, 35.6-cm (14.0-inch), HD, anti-glare Touch screen 782118-001 Touch screen, includes tw

Item Description Spare part number No backlight 767470-xxx Backlit 767476-xx1(3) Top cover (includes touchpad assembly) Models with a fingerprint r

Item Description Spare part number ●Without Windows 8.1 768069-001 ●Windows 8.1 Professional 768069-501 ●Windows 8.1 Standard 768069-601 Intel i3-403

Item Description Spare part number ●Windows 8.1 Standard 783994-601 Intel Celeron 2957U processor; UMA graphics memory ●Without Windows 8.1 768056-

Item Description Spare part number ●Without Windows 8.1 767459-001 ●Windows 8.1 Professional 767459-501 ●Windows 8.1 Standard 767459-601 AMD A6-7050B

Item Description Spare part number(20) Speaker assembly 767452-001(21) Battery, Li-ion 4-cell, 44 WHr, 3.0 Ah 756744-001 4-cell, 40 WHr, 3.0 Ah 75

Display componentsItem Description Spare part number(1) Display bezel For use in models with a webcam 767429-001 For use in models without a webc

Item Description Spare part number(4) WLAN antennasIncluded in Display Rear Cover kit, 767427-001not spared separately(5) WWAN antennasIncluded in Dis

iv Important Notice about Customer Self-Repair Parts

Mass storage devicesDescription Spare part numberHard drives 1.5-TB, 5400-rpm, 9.5 mm 747375-0011-TB, 5400-rpm 778192-001750-GB, 7200-rpm 633252-00175

Description Spare part numberPower cords, 1.0 m, 3-pin: For use in Argentina 755530-D01For use in Brazil 755530-202For use in Japan 755530-291For use

Spare partnumberCSR flag Description693711-001 A 65-W AC adapter703267-001 A 500-GB, 7200-rpm hard drive709848-001 A Realtek RTL8188EE 802.11bgn Wi-Fi

Spare partnumberCSR flag Description767437-001 B Hard Drive Hardware Kit (includes bracket and screws)767438-001 C Display Hinge Kit (includes left an

Spare partnumberCSR flag Description767462-601 N System board with AMD A6-7050B processor with 1-GB discrete graphics memory for use in modelswith Win

Spare partnumberCSR flag Description767476-001 B Keyboard, backlit, for use in the United States767476-161 B Keyboard, backlit, for use in Latin Ameri

Spare partnumberCSR flag Description768060-501 N System board with Windows 8.1 Professional; Intel i7-4510U processor; UMA graphics memory768060-601 N

Spare partnumberCSR flag Description778192-001 A 1-TB, 5400-rpm hard drive782118-001 C Display panel assembly, touch screen782531-001 C Display panel

4 Removal and replacement procedurespreliminary requirementsTools requiredYou will need the following tools to complete the removal and replacement pr

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locations during thereassembly process. Impr

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not placethe computer directly on

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

5 Removal and replacement procedures forCustomer Self-Repair partsCAUTION: The Customer Self-Repair program is not available in all locations. Install

BatteryDescription Spare part number4-cell, 44 WHr, 3.0 Ah Li-ion battery 756744-0014-cell, 40 WHr, 3.0 Ah Li-ion battery 756746-001Before removing th

Service doorDescription Spare part numberService doors (includes large and small service door) 767446-001Before removing the service door, follow thes

3. Slide the smaller service door away from the battery bay (3) to release it, and then lift the service door(4) to remove it.NOTE: The smaller servic

Hard driveDescription Spare part number1.5-TB, 5400-rpm, 9.5 mm 747375-0011-TB, 5400-rpm 778192-001750-GB, 7200-rpm (HP 440 models only) 633252-001750

3. Pull the plastic tab (3) to remove the hard drive from the bay.4. To remove the hard drive cover and bracket from the hard drive, lift the Mylar co

Memory modulesNOTE: Primary and expansion memory is installed in a stacked configuration in the bottom of thecomputer.If only one memory module is ins

vi Safety warning notice

2. Remove the memory module (2) by pulling the module away from the slot at an angle.NOTE: Memory modules are designed with a notch to prevent incorre

Optical driveNOTE: All optical drive spare part kits include an optical drive bezel, bracket, and screws.Description Spare part numberDVD-ROM drive 76

4. To remove the bracket from the optical drive, remove the Phillips PM2.0×3.0 screw (1) that secures thebracket to the drive, and then remove the bra

WLAN/Bluetooth combo cardThe computer uses a card that provides both WLAN and Bluetooth functionality.The WLAN module and WWAN module are not intercha

3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.NOTE: WLAN modules are designed with a notch to prevent incorrect i

WWAN moduleThe WLAN module and WWAN module are not interchangeable.The WWAN module is available on select models only.Description Spare part numberHP

4. Remove the WWAN module (3) by pulling the module away from the slot at an angle.NOTE: WWAN modules are designed with a notch to prevent incorrect i

KeyboardNOTE: For a detailed list of available keyboards, see Sequential part number listing on page 29.Description Spare part numberKeyboard, no back

4. Slide the keyboard slightly downward toward the palm rest to disengage the top of the keyboard fromthe top cover.5. Rotate the top of the keyboard

7. Disconnect the keyboard cable by lifting the keyboard connector latch (2), and then disconnect thekeyboard cable from the system board (3).8. Remov

Table of contents1 Product description ...

6 Removal and replacement procedures forAuthorized Service Provider partsCAUTION: Components described in this chapter should only be accessed by an a

Remove the top cover:1. Position the computer upside-down with the front toward you.2. Remove the 6 rubber screw covers (1) and 8 Torx T8M2.5×6.0 scre

●(4): Speaker cable●(5): USB board cable6. Remove the 3 Torx T8M2.5×6.0 screws (6) from the top of the computer.7. Pry the top cover off the computer

RTC battery, HP 445 modelsDescription Spare part numberRTC battery 759981-001Before removing the RTC battery, follow these steps:1. Shut down the comp

Speaker assemblyDescription Spare part numberSpeaker assembly 767452-001NOTE: You must remove the left speaker to remove to function board cable.Befor

4. Remove the speakers from the top cover (3).Reverse this procedure to install the speaker assembly.Component replacement procedures 63

Fingerprint reader assemblyDescription Spare part numberFingerprint reader assembly (includes cable, bracket, and bezel) 767436-001Before removing the

3. Remove the fingerprint reader board and cable assembly from the top cover (3).Reverse this procedure to install the fingerprint reader assembly.Pow

d. Optical drive (Optical drive on page 49)e. Top cover (see Top cover on page 58)Remove the power button board:1. Position the top cover upside-down.

Function boardDescription Spare part numberFunction board 767443-001Before removing the function board, follow these steps:1. Shut down the computer.

5 Removal and replacement procedures for Customer Self-Repair parts ... 41Component replace

4. On the front of the top cover, pull the cable to disengage it from the adhesive that secures it, and thenpull the cable through the hole in the top

a. Service doors (see Service door on page 43).b. Keyboard (see Keyboard on page 55)c. Hard drive (Hard drive on page 45)d. Optical drive (Optical dri

USB/audio boardDescription Spare part numberUSB/audio board 767444-001Before removing the USB/audio board, follow these steps:1. Shut down the compute

4. Lift the board off the top cover (3).Reverse this procedure to install the USB/audio board.Component replacement procedures 71

Touchpad button boardDescription Spare part numberTouchpad button board 767455-001Before removing the touchpad button board, follow these steps:1. Shu

6. Lift the touchpad button board off the top cover (5).Reverse this procedure to install the touchpad board.Component replacement procedures 73

FanDescription Spare part numberFan 767433-001NOTE: To properly ventilate the computer, allow at least 7.6 cm (3.0 in) of clearance on the left side o

2. Lift the fan from the computer (2).Reverse this procedure to install the fan.Component replacement procedures 75

Battery connector cableThe battery connector cable is included in the Cable Kit, spare part number 767431-001.Before removing the battery connector ca

System boardNOTE: All system board spare part kits include replacement thermal material.Description Spare part numberIntel i7-4510U processor; 2-GB di

About the boot device order ... 99Choosing M

Description Spare part numberWindows 8.1 Standard 768064-601Intel i7-4510U processor; UMA graphics memory Without Windows 8.1 768060-001Windows 8.1 P

Description Spare part number●Without Windows 8.1 767467-001●Windows 8.1 Professional 767467-501●Windows 8.1 Standard 767467-601AMD A6-7050B processor

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through the ope

2. Disconnect the following cables from the system board:(1) Power connector cable(2) Display cable(3) Battery connector cable3. Remove the 3 Phillips

5. Pull the system board up and toward the right to remove it from the computer (4).Reverse this procedure to install the system board.82 Chapter 6

Optical drive extension boardYou must remove the system board to remove the optical drive extension board.Before removing the optical drive extension

RTC battery, HP 440 modelsDescription Spare part numberRTC battery 759981-001Before removing the RTC battery, follow these steps:1. Shut down the comp

3. Lift the battery to disengage it from the tape that secures it to the system board (2).Reverse this procedure to install the RTC battery.Component

Heat sink assemblyAll heat sink assembly spare part kits include replacement thermal material.Description Spare part numberHeat sink assembly for use

b. Lift the heat sink from the system board (2).NOTE: For discrete models, thoroughly clean thermal material from the surfaces of the systemboard comp