HP PhotoSmart A440 User Manual Page 20

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  • TROUBLESHOOTING
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Support process
If you have a problem, follow these steps:
1. Check the documentation that came with the HP Photosmart.
2. Visit the HP online support Web site at
www.hp.com/support. HP online support is
available to all HP customers. It is the fastest source for up-to-date device information
and expert assistance and includes the following features:
Fast access to qualified online support specialists
Software and driver updates for the HP Photosmart
Valuable HP Photosmart and troubleshooting information for common problems
Proactive device updates, support alerts, and HP newsgrams that are available
when you register the HP Photosmart
3. For Europe only: Contact your local point of purchase. If the HP Photosmart has a
hardware failure, you will be asked to bring it back to your local point of purchase.
(Service is provided at no charge during the device limited warranty period. After the
warranty period, you will be quoted a service charge.)
4. Call HP support. Support options and availability vary by device, country/region, and
language.
For a list of support phone numbers, see the phone number list on the inside of the
back cover.
Regulatory model identification number VCVRA-0703
For regulatory identification purposes, the product is assigned a Regulatory Model
Number. The Regulatory Model Number for the product is VCVRA-0703. This regulatory
number should not be confused with the marketing name (HP Photosmart A440 series)
or product number (Q8506A).
Environmental statements
For Environmental Stewardship information, see the electronic Help.
Chapter 4
20 HP Photosmart A440 series
English
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