HP 1510v User Manual Page 62
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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3. Verify that the USB cable is set up properly as follows:
– Unplug the USB cable and plug it in again.
– Do not attach the USB cable to a keyboard or non-powered hub.
– Verify that the USB cable is 3 meters (9.8 feet) or less in length.
– If you have several USB devices attached to your computer, you might
want to unplug the other devices during the installation.
4. Continue with the installation and restart the computer when prompted. Then
open HP Director (or HP Solution Center) and check for the essential icons
(Scan Picture,Scan Document, and HP Image Zone).
5. If the essential icons do not appear, remove the software and then reinstall it.
For more information, see Uninstall and reinstall the software.
I received a message that an unknown error has occurred
Solution Try to continue with the installation. If that doesn’t work, stop and
then restart the installation, and follow the directions on the screen. If an error
occurs, you might need to uninstall and then reinstall the software. For
information , see Uninstall and reinstall the software.
Some of the icons are missing in the HP Director (or HP Solution Center)
If you installed the full version of the software and the essential icons (Scan
Picture, Scan Document, and HP Image Zone) do not appear, your installation
might not be complete. If you did not install the full version of the software, the
essential icons are Scan Picture and Scan Document (the HP Image Zone
Express icon will appear on your desktop, not in the HP Director).
Solution If your installation is incomplete, you might need to uninstall and then
reinstall the software. Do not simply delete the HP All-in-One program files from
your hard drive. Make sure to remove them properly using the uninstall utility
provided in the HP All-in-One program group. For more information, see Uninstall
and reinstall the software.
User Guide 59
Troubleshooting information
- HP PSC 1500 All-in-One series 1
- User Guide 2
- Safety information 3
- Contents 4
- Control panel overview 7
- Status light overview 8
- User Guide 7 10
- HP All-in-One overview 10
- Chapter 1 11
- Find more information 12
- Chapter 2 13
- Connection information 14
- Chapter 3 15
- Load originals and load paper 16
- Recommended papers 17
- Papers to avoid 17
- Load paper 18
- Chapter 4 19
- User Guide 17 20
- Load envelopes 21
- Avoid paper jams 22
- Use a PictBridge camera 24
- Chapter 5 25
- PictBridge 25
- Use the copy features 26
- Chapter 6 27
- (continued) 27
- Copy a two-page document 28
- Stop copying 29
- Print from your computer 30
- Change the print settings 31
- Stop a print job 32
- Chapter 7 33
- Use the scan features 34
- Stop scanning 35
- Use HP Instant Share 36
- Get started 37
- User Guide 35 38
- Chapter 9 39
- User Guide 37 40
- Order supplies 42
- Order other supplies 43
- Maintain your HP All-in-One 44
- Clean the exterior 45
- Work with print cartridges 46
- User Guide 45 48
- User Guide 47 50
- Chapter 11 51
- User Guide 49 52
- Troubleshooting information 54
- View the Readme file 55
- Setup troubleshooting 55
- User Guide 53 56
- Chapter 12 57
- 1 Copper-colored contacts 58
- 3 Ink nozzles under tape 58
- User Guide 55 58
- User Guide 57 60
- User Guide 59 62
- User Guide 61 64
- Operational troubleshooting 65
- User Guide 63 66
- Device update 67
- Device update (Mac) 68
- Get HP support 70
- HP customer support 71
- Call in North America 71
- Call elsewhere in the world 72
- Call HP Japan support 75
- Chapter 13 77
- Technical information 78
- Paper sizes 79
- Print margin specifications 79
- Print specifications 80
- Copy specifications 80
- Scan specifications 81
- PictBridge specifications 81
- Physical specifications 81
- Power specifications 82
- Additional specifications 82
- Regulatory notices 83
- FCC statement 84
- Notice to users in Australia 84
- Geräuschemission 84
- Notice to users in Japan 85
- Notice to users in Korea 85
- User Guide 83 86
- Chapter 14 87
- Hewlett-Packard LIMITED 88
- WARRANTY STATEMENT 88
- Limitation of warranty 89
- Limitation of liability 89
- Local law 89
- User Guide 89 92
- User Guide 91 94
- Q5888-90191 96
- Electronic Edition 96
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