HP Deskjet 3510 e-All-in-One Printer User Manual download pdf (Page 42)

Inside of printer

• If the paper jam is located inside the printer, open the cleanout door located on the bottom of the

printer. Press tabs on both sides of the cleanout door.

• Remove jammed paper.

• Close the cleanout door. Gently push the door towards the printer until both latches snap into place.

3. Press the OK button on the control panel to continue the current job.

If the above solutions do not resolve the problem,

click here for more online troubleshooting.

Prevent paper jams

• Do not overfill the input tray.

• Remove printed papers from the output tray frequently.

• Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn.

• Do not combine different paper types and paper sizes in the input tray; the entire stack of paper in the input

tray must be the same size and type.

• Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width

guide does not bend the paper in the input tray.

• Do not force paper too far forward in the input tray.

If the above solutions do not resolve the problem,

click here for more online troubleshooting.

Unable to print

If you're having trouble printing, you can download the HP Printing Diagnostic Utility, which can troubleshoot this

issue for you automatically. To get the utility, click the appropriate link:

NOTE: The HP Printing Diagnostic Utility may not be available in all languages.

Chapter 9

40 Solve a problem

Solve a problem

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HP Deskjet 3510 e-All-in-One Printer User Manual Page 42