HP Deskjet 3000 Technical Information Page 1

HP Deskjet 3000 J310 series

Behavior SolutionIf the problem persists, contact HPsupport.Wireless Status LightLight behavior SolutionOff Wireless signal off. Press wirelessbutton

3PrintChoose a print job to continue.Print documentsPrint photosPrint envelopesPrint documentsTo print from a software application1. Make sure the out

6. Select the appropriate options.•On Layout tab select Portrait or Landscape orientation.•On Paper/Quality tab select the appropriate paper size and

6. Select the appropriate options.•On Layout tab select Portrait or Landscape orientation.•On Paper/Quality tab select the appropriate paper size and

See Load media for more information.6. Click the button that opens the Properties dialog box.Depending on your software application, this button might

Printer settings tips• On the Paper/Quality tab of the print driver, select the appropriate paper type andquality from the Media drop down menu.• Clic

Printing in maximum dpi takes longer than printing with other settings and requires a largeamount of disk space.To print in Maximum dpi mode1. Make su

4 Paper basicsYou can load many different types and sizes of paper in the HP Printer, including letteror A4 paper, photo paper, transparencies, and en

HP Brochure Paper or HP Superior Inkjet PaperThese papers are glossy-coated or matte-coated on both sides for two-sided use. Theyare the perfect choic

Load media▲ Select a paper size to continue.Load full-size papera. Raise the input tray❑Raise the input tray.b. Lower the output tray❑Lower the output

c. Slide paper-width guide to the left❑Slide paper-width guide to the left.d. Load paper.❑Insert stack of paper into input tray with short edge forwar

Load small-size papera. Raise the input tray❑Raise the input tray.b. Lower the output tray❑Lower the output tray and pull out the tray extender.Load m

c. Slide paper-width guide to the left.❑Slide paper-width guide to the left.d. Load paper.❑Insert stack of photo paper with short edge down and print

Load envelopesa. Raise the input tray❑Raise the input tray.b. Lower the output tray❑Lower the output tray and pull out the tray extender.c. Slide pape

❑Remove all paper from the main input tray.d. Load envelopes.❑Insert one or more envelopes into far-right side of the input tray. The side tobe printe

5 Work with cartridges• Check the estimated ink levels•Order ink supplies•Replace the cartridges•Use single-cartridge mode•Cartridge warranty informat

Order ink suppliesBefore ordering cartridges, locate the correct cartridge number. The cartridge number isprinted on the label of the cartridge. If an

Replace the cartridgesTo replace the cartridges1. Check power.2. Load paper.3. Remove cartridge.a. Open cartridge door.Wait for print carriage to move

4. Insert new cartridge.a. Remove cartridge from packaging.b. Remove plastic tape using pink pull tab.c. Slide cartridge into slot until it clicks int

d. Close cartridge door.5. Align cartridges.Related topics•Choose the right cartridges•Order ink suppliesUse single-cartridge modeUse the single-cartr

Contents1 How Do I?...3

During the warranty period the product is covered as long as the HP ink is not depletedand the end of warranty date has not been reached. The end of w

6 ConnectivityAdd the HP Printer to a network• WiFi Protected Setup (WPS)•Alternative Wireless Connection Method•USB ConnectionWiFi Protected Setup (W

❑Enter the PIN on WPS-enabled router or other networking device.❑Follow the on-screen instructions on the printer display.NOTE: The product begins a t

To enable printer sharing on a Windows computer▲ Refer to the user guide that came with your computer or see the Windows onscreenHelp.Tips for setting

Chapter 632 ConnectivityConnectivity

7 Solve a problemThis section contains the following topics:•Improve print quality•Clear a paper jam•Unable to print•Networking•HP support Click here

streaks in the color and black boxes, or no ink in portions of the boxes, thenautomatically clean the cartridges6. Clean the cartridges automatically,

Clear a paper jamClear a paper jam.To clear a paper jam1. Press the cancel button to try to clear the jam automatically. If this does not work, thepap

Inside of printer• If the paper jam is located inside the printer, open the cleanout door located onthe bottom of the printer. Press tabs on both side

Unable to printMake sure that the printer is turned on and that there is paper in the tray. If you are stillunable to print, try the following in orde

2Contents

5. Restart the print spooler.To restart the print spoolerNOTE: HP provides a Printer Diagnostic Utility that can automatically fix thisissue. Click he

6. Restart the computer.7. Clear the print queue.To clear the print queueNOTE: HP provides a Printer Diagnostic Utility that can automatically fix thi

lights are still blinking, then one or both cartridges may be defective. To determine if onecartridge is defective do the following:1. Remove black ca

• Learn how to change from a USB to wireless connection. Click here to go online formore information.• Learn how to work with your firewall and anti-v

Placing a callCall HP support while you are in front of the computer and the product. Be prepared toprovide the following information:• Product name (

8 Technical informationThe technical specifications and international regulatory information for the HP Printer are providedin this section.For additi

Envelopes: Up to 5Index cards: Up to 10Photo paper sheets: Up to 10Paper sizeFor a complete list of supported media sizes, see the printer software.Pa

Acoustic informationIf you have Internet access, you can get acoustic information from the HP Web site. Go to:www.hp.com/support.Environmental product

conserves resources by reselling some of its most popular products. For more information regardingrecycling of HP products, please visit:www.hp.com/hp

Disposal of waste equipment by users in private households in the European UnionDisposal of Waste Equipment by Users in Private Households in the Euro

1How Do I?Learn how to use your HP Printer•Printer parts•Load media•Replace the cartridges•Clear a paper jam•WiFi Protected Setup (WPS)How Do I? 3How

1907/2006 of the European Parliament and the Council). A chemical information report for thisproduct can be found at: www.hp.com/go/reach.Toxic and ha

FCC statementFCC statementThe United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to

Notice to users in Japan about the power cordChapter 850 Technical informationTechnical information

HP Deskjet 3000 J310 series declaration of conformityDECLARATION OF CONFORMITYaccording to ISO/IEC 17050-1 and EN 17050-1DoC #: VCVRA-1005-01Supplier&

European Union Regulatory NoticeEuropean Union Regulatory NoticeProducts bearing the CE marking comply with the following EU Directives:  Low Voltag

Exposure to radio frequency radiationExposure to radio frequency radiationCaution The radiated output power of this device is far below the FCC radio

European Union regulatory noticeProducts with 2.4-GHz wireless LAN devicesFranceL'utilisation de cet equipement (2.4 GHz Wireless LAN) est soumis

IndexAafter the support period 42Ccustomer supportwarranty 42EenvironmentEnvironmental productstewardship program 45environmentalspecifications 43Iint

56Index

Chapter 14 How Do I?How Do I?

2 Get to know the HP Printer• Printer parts•Control panel features•Status Lights•Wireless Status LightPrinter parts1 Input tray2 Paper-width guide for

Control panel features!Wireless567891 On button and light: Turns the product on or off. When the product is off, a minimal amount ofpower is still use

Status LightsWhen the product is turned on, the on button light will be lit. When the product isprocessing a job, the on light will be blinking. Addit