Hp DL380 G7 User Manual Page 79
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- Table of contents
- TROUBLESHOOTING
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Configuration and utilities 79
Internal USB functionality
An internal USB connector is available for use with security key devices and USB drive keys. This solution
provides for use of a permanent USB key installed in the internal connector, avoiding issues of clearance on
the front of the rack and physical access to secure data.
For additional security, external USB functionality can be disabled through RBSU. Disabling external USB
support in RBSU disables the USB connectors on the local I/O cable. Internal USB functionality is unaffected.
Internal SD support
An internal SD connector is available for use with embedded Hypervisors. This solution provides for use of a
permanently installed SD card in the internal connector, decreasing the possibility of tampering or loss.
Diagnostic tools
HP Insight Diagnostics
HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions,
that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server
installations, troubleshoot problems, and perform repair validation.
HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS
is not running. To run this utility, launch the SmartStart CD.
HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and
other related data needed for effective server management. Available in Microsoft® Windows® and Linux
versions, the utility helps to ensure proper system operation.
For more information or to download the utility, refer to the HP website (http://www.hp.com/servers/diags).
HP Insight Diagnostics survey functionality
HP Insight Diagnostics (on page 79) provides survey functionality that gathers critical hardware and software
information on ProLiant servers.
This functionality supports operating systems that may not be supported by the server. For operating systems
supported by the server, see the HP website (http://www.hp.com/go/supportos).
If a significant change occurs between data-gathering intervals, the survey function marks the previous
information and overwrites the survey data files to reflect the latest changes in the configuration.
Survey functionality is installed with every SmartStart-assisted HP Insight Diagnostics installation, or it can be
installed through the HP PSP ("ProLiant Support Packs" on page 81).
NOTE: The current version of SmartStart provides the memory spare part numbers for the server.
To download the latest version, see the HP website (http://www.hp.com/support).
Integrated Management Log
The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event
with 1-minute granularity.
- HP ProLiant DL380 G7 Server 1
- User Guide 1
- Contents 3
- Contents 4 4
- Contents 5 5
- Contents 6 6
- Component identification 7
- Front panel LEDs and buttons 8
- Systems Insight Display LEDs 9
- Rear panel components 11
- Rear panel LEDs and buttons 12
- System board components 14
- System maintenance switch 15
- NMI functionality 15
- DIMM slot locations 16
- SAS and SATA device numbers 17
- SAS and SATA hard drive LEDs 18
- PCI riser cage LEDs 19
- FBWC module LEDs 20
- Battery pack LEDs 21
- Hot-plug fans 22
- Component identification 23 23
- Operations 24
- Remove the access panel 25
- Install the access panel 26
- Remove the PCI riser cage 29
- Install the PCI riser cage 29
- Remove the air baffle 31
- Rack planning resources 32
- Optimum environment 33
- Temperature requirements 34
- Power requirements 34
- Rack warnings 35
- Installing hardware options 35
- Setup 37 37
- Registering the server 38
- Introduction 39
- Processor option 39
- Install the heatsink 44
- Memory options 46
- DIMM identification 47
- Memory configurations 47
- Installing a DIMM 53
- Optical drive option 57
- Expansion board options 60
- PCI riser board option 63
- Hard drive cage option 64
- Cabling 69
- BBWC battery cabling 70
- FBWC battery cabling 70
- Configuration and utilities 71
- HP ROM-Based Setup Utility 72
- Boot options 73
- BIOS Serial Console 73
- Configuring AMP modes 73
- Configuring mirrored memory 74
- Array Configuration Utility 75
- Management tools 76
- ROMPaq utility 77
- Erase Utility 77
- Redundant ROM support 78
- Diagnostic tools 79
- Keeping the system current 80
- Version control 81
- ProLiant Support Packs 81
- Firmware 81
- HP Smart Update Manager 82
- Care Pack 82
- Troubleshooting 83
- Symbols on equipment 84
- Warnings and cautions 84
- Symptom information 85
- Loose connections 87
- Service notifications 88
- Server health LEDs 88
- Troubleshooting flowcharts 88
- General diagnosis flowchart 89
- Symptoms: 91
- Troubleshooting 93 93
- POST problems flowchart 94
- OS boot problems flowchart 96
- Troubleshooting 97 97
- • Redundancy failure 98
- (http://www.hp.com/support) 99
- Troubleshooting 100 100
- Battery replacement 101
- FCC rating label 102
- Class A equipment 102
- Class B equipment 102
- Modifications 103
- • EMC Directive 2004/108/EC 104
- Japanese notice 105
- BSMI notice 105
- Korean notice 105
- Chinese notice 106
- Laser compliance 106
- Battery replacement notice 106
- Electrostatic discharge 108
- Specifications 109
- Technical support 112
- Technical support 113 113
- Customer Self Repair 114
- Technical support 115 115
- Reparo feito pelo cliente 116
- Technical support 117 117
- Technical support 118 118
- Technical support 119 119
- Acronyms and abbreviations 120
- Index 123 123
- Index 124 124
- Index 125 125
- Index 126 126
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