Hp Integrated Lights-Out 2 User Manual Page 186
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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Hardware and software link-related issues
iLO 2 uses standard Ethernet cabling, which includes CAT5 UTP with RJ-45 connectors.
Straight-through cabling is necessary for a hardware link to a standard Ethernet hub. Use a crossover
cable for a direct PC connection.
The iLO 2 Management Port must be connected to a network that is connected to a DHCP server,
and iLO 2 must be on the network before power is applied. DHCP sends a request soon after
power is applied. If the DHCP request is not answered when iLO 2 first boots, then it will reissue
the request at 90-second intervals.
The DHCP server must be configured to supply DNS and WINS name resolution. iLO 2 can be
configured to work with a static IP address either in the F8 option ROM setup or from the Network
Settings Web page.
The default DNS name appears on the network settings tag and can be used to locate iLO 2 without
knowing the assigned IP address.
If a direct connection to a PC is used, then a static IP address must be used because there is no
DHCP server on the link.
Within the iLO 2 RBSU, to view the status of iLO 2 DHCP requests, you can press the F1 key inside
the DNS/DHCP page for advanced options.
JVM support
To ensure that the iLO 2 Remote Console applet and Virtual Media applet operate as expected,
install Java Runtime Environment, Standard Edition 1.4.2_13. The iLO 2 firmware now supports
64-bit Java for browsers and JVM/JRE. To locate the link to the latest supported version of JRE,
from the iLO 2 browser interface, select Remote Console>Settings>Java.
The iLO 2 Remote Console, Remote Serial Console, and Virtual Media applets require that JVM
be installed on the client server. If the Remote Console and Virtual Media applets are accessed
using a version of Java Runtime Environment Standard Edition that is later than 1.4.2_13, the
applets can function incorrectly. If you are using another JVM version, you might experience the
following:
• If the Remote Console applet is opened with Java Runtime Environment Version 1.5.x or 1.6.x,
you might experience the following:
— The message Automation server cannot create object appears. If you click OK, the message
disappears and the applet functions normally.
— The TAB key does not function properly. The TAB key moves around the various portions
of the Remote Console applet window, instead of moving inside the applet itself.
• If the Virtual Media applet is opened with Java Runtime Environment Version 1.5.x or Version
1.6.x, you might experience the following:
— When you click the Create Disk Image button, another window appears. The window
might appear with the Create and Cancel buttons missing, or appear as only text. If the
window is closed and reopened, the buttons eventually appear correctly.
— When you select an image file in the applet, a file select window appears. After you
select a file, the window closes and returns to the regular applet window. However, the
image file area is not updated, and the applet appears unresponsive. To update the
original Virtual Media applet window and enable it to retain focus in the system, click a
separate window. The applet appears unresponsive until the Virtual Media applet window
is closed and reopened.
186 Troubleshooting iLO 2
- HP Part Number: 394326-403 1
- Published: June 2012 1
- Edition: 1 1
- Contents 3
- 4 Contents 4
- Contents 5 5
- 6 Contents 6
- Contents 7 7
- 8 Contents 8
- Contents 9 9
- 1 Overview 11
- 14 Overview 14
- 16 Overview 16
- 2 Setting up iLO 2 17
- Connecting to the network 18
- Configuring the IP address 19
- Setting up user accounts 20
- Linux device driver support 22
- 3 Configuring iLO 2 24
- Upgrading iLO 2 firmware 25 25
- Licensing 26
- User administration 28
- Adding a new user 29
- 30 Configuring iLO 2 30
- Deleting a user 31
- Group administration 32
- Configuring iLO 2 access 33
- Wds\rdpwd\Tds\tcp\PortNumber 36
- Configuring iLO 2 access 37 37
- Access options 38
- Security 41
- Password guidelines 42
- Securing RBSU 42
- User accounts and access 43
- SSH key administration 44
- Security 45 45
- Two-factor authentication 46
- Security 47 47
- 48 Configuring iLO 2 48
- Security 49 49
- 50 Configuring iLO 2 50
- Directory settings 51
- 192.168.1.250, 192.168.1.251 52
- Encryption 53
- Encryption settings 54
- HP SIM single sign-on (SSO) 55
- Adding HP SIM trusted servers 56
- ◦ User – Login only 57
- Remote Console Computer Lock 58
- Network Settings 60
- Network 61 61
- 62 Configuring iLO 2 62
- Network 63 63
- DHCP/DNS Settings 64
- SNMP/Insight Manager settings 65
- 66 Configuring iLO 2 66
- Static IP bay configuration 68
- HP BladeSystem setup 70
- Connect Virtual Media screen 72
- Install Software screen 72
- 4 Using iLO 2 74
- System Information Summary 75
- Temperatures 76
- Processors 77
- 78 Using iLO 2 78
- Diagnostics 79
- Insight Agents 80
- Remote Console settings 81
- 82 Using iLO 2 82
- Remote console hot keys 83
- Supported hot keys 84
- IRC Fullscreen 85
- 86 Using iLO 2 86
- 88 Using iLO 2 88
- Using Console Capture 90
- Using HP iLO Video Player 90
- Acquiring the Remote Console 92
- Remote Console 93
- Recommended client settings 94
- Recommended server settings 95
- Text-based console after POST 96
- Textcons speed 500 97
- Textcons speed 500 delay 10 97
- Textcons speed 50 xlt 41 98
- 100 Using iLO 2 100
- Linux configuration example 101
- 102 Using iLO 2 102
- [ -t][ -u Username] 103
- Virtual media 104
- Virtual Media and Windows 7 105
- 106 Using iLO 2 106
- Virtual media 107 107
- 108 Using iLO 2 108
- Virtual media 109 109
- ◦ SLES 9 110
- Virtual folder 111
- Power management 112
- Server power settings 113
- 114 Using iLO 2 114
- Server power data 115
- Processor states 116
- Power efficiency 117
- Graceful shutdown 118
- Brown-Out recovery 119
- Rack View 120
- Enclosure information 122
- Power enclosure information 122
- Network component information 123
- Server POST tracking 123
- Enclosure bay IP addressing 125
- Web Administration 128
- 5 Directory services 130
- Active Directory preparation 132
- Schema-free scripted setup 133
- Schema-free setup options 134
- Schema-free nested groups 135
- Setting up directory services 136
- Schema documentation 137
- Directory services support 137
- Schema required software 137
- Schema installer 138
- Management snap-in installer 140
- 142 Directory services 142
- 144 Directory services 144
- Directory services objects 145
- HP Devices 146
- ◦ IP range 147
- ◦ DNS name 147
- 148 Directory services 148
- 150 Directory services 150
- 152 Directory services 152
- 154 Directory services 154
- Introduction 156
- Using existing groups 157
- Using multiple roles 157
- Restricting roles 158
- User restrictions 159
- DNS-based restrictions 160
- Using bulk import tools 161
- Compatibility 162
- Using HPLOMIG 163
- 164 Directory services 164
- 1.00iLO 2 165
- 166 Directory services 166
- Naming management processors 167
- 168 Directory services 168
- 170 Directory services 170
- Directory services schema 171
- Core classes 172
- Core attributes 172
- Core class definitions 172
- Core attribute definitions 173
- Lights-Out Management classes 175
- Integrating iLO 2 with HP SIM 178
- HP SIM functional overview 178
- Establishing SSO with HP SIM 178
- HP SIM status 179
- HP SIM links 179
- HP SIM systems lists 180
- HP SIM port matching 181
- 7 Troubleshooting iLO 2 182
- Event log entries 183
- JVM support 186
- Login issues 187
- 188 Troubleshooting iLO 2 188
- Firewall issues 189
- Proxy server issues 190
- 192 Troubleshooting iLO 2 192
- 194 Troubleshooting iLO 2 194
- Inactive IRC 196
- General guidelines 198
- Shared instances 200
- Cookie order behavior 200
- Diagnostic steps 202
- Testing SSL 204
- Resetting iLO 2 204
- Troubleshooting a remote host 205
- 8 Technical support 206
- HP contact information 207
- Before you contact HP 207
- Acronyms and abbreviations 208
- VRM voltage regulator module 210
- WS web services 210
- 212 Index 212
- 214 Index 214
- 216 Index 216
- 218 Index 218
- 220 Index 220
- 222 Index 222
- Virtual media, 104 224
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