User Guide
Starting HP PC Hardware Diagnostics UEFI ... 46Downloading HP PC H
International Association of Accessibility Professionals (IAAP) ... 58Finding the best assistive t
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1 Getting startedThis computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to learn about best practices aft
More HP resourcesTo locate resources that provide product details, how-to information, and more, use this table.Resource ContentsSetup Instructions ●
Resource Contentscan write to HP at POD, PO Box 161, Kitchener Road Post Oice, Singapore 912006. Include your product name, and your name, phone numb
2 Getting to know your computerYour computer features top-rated components. This chapter provides details about your components, where they're lo
Right sideComponent Description(1) Drive light ● Blinking white: The hard drive is being accessed.● Amber: HP 3D DriveGuard has temporarily parked the
Component Description● O: The battery is not charging.(7) Power connector Connects an AC adapter.Left sideComponent Description(1) Power button ● Whe
Component DescriptionNOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.(
© Copyright 2016, 2018 HP Development Company, L.P.Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel, Celeron,
DisplayComponent Description(1) WLAN antennas (one or two depending on model)* Send and receive wireless signals to communicate with wireless local ar
Keyboard areaTouchPadComponent Description(1) TouchPad zone Reads your nger gestures to move the pointer or activate items on the screen.NOTE: For mo
LightsComponent Description(1) Caps lock light On: Caps lock is on, which switches the key input to all capital letters.(2) Mute light ● On: Compute
SpeakersComponent DescriptionSpeakers Produce sound.Keyboard area 11
Special keysComponent Description(1) esc key Displays system information when pressed in combination with the fn key.(2) fn key Executes specic f
Action keysAn action key performs the function indicated by the icon on the key. To determine which keys are on your product, see Special keys on page
LabelsThe labels aixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the comp
Component (3) Serial number (4) Warranty period ● Regulatory label(s)—Provide(s) regulatory information about the computer.● Wireless certication
3 Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from m
Connecting to a WLANNOTE: When you are setting up Internet access in your home, you must establish an account with an Internet service provider (ISP).
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on
Using HP Mobile Broadband (select products only)Your HP Mobile Broadband computer has built-in support for mobile broadband service. Your new computer
Connecting Bluetooth devicesBefore you can use a Bluetooth device, you must establish a Bluetooth connection.1. Type bluetooth in the taskbar search b
4 Enjoying entertainment featuresUse your HP computer as an entertainment hub to socialize via the camera, enjoy and manage your music, and download a
Connecting headsets WARNING! To reduce the risk of personal injury, lower the volume setting before putting on headphones, earbuds, or a headset. For
2. Connect the other end of the cable to the high-denition TV or monitor.3. Press f4 to alternate the computer screen image between 4 display states:
Discovering and connecting to Miracast-compatible wireless displays (select products only)To discover and connect to Miracast-compatible wireless disp
5 Navigating the screenYou can navigate the computer screen in one or more of the following ways:● Use touch gestures directly on the computer screen●
Two-nger pinch zoomUse the two-nger pinch zoom to zoom out or in on images or text.● Zoom out by placing two ngers apart on the TouchPad zone or to
Four-nger tap (TouchPad only)Use the four-nger tap to open the action center.● Tap four ngers on the Touchpad to open the action center and view cu
Using an optional keyboard or mouseAn optional keyboard or mouse allows you to type, select items, scroll, and perform the same functions as you do us
iv Safety warning notice
6 Managing powerYour computer can operate on either battery power or external power. When the computer is running on battery power and an external pow
Initiating and exiting Hibernation (select products only)You can enable user-initiated Hibernation and change other power settings and timeouts using
If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence pr
Displaying battery chargeTo view the percentage of remaining battery charge, place the mouse pointer over the Power icon .Finding battery information
The computer takes the following actions for a critical battery level:● If Hibernation is disabled and the computer is on or in the Sleep state, the c
Connect the computer to external power under any of the following conditions:● When charging or calibrating a battery● When installing or updating sys
7 Maintaining your computerIt is important to perform regular maintenance to keep your computer in optimal condition. This chapter explains how to use
Identifying HP 3D DriveGuard statusThe hard drive light on the computer changes color to show that the drive in a primary hard drive bay and/or the dr
WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is on.1. Turn o the computer.2. Disconnect
● If you plan to use the computer during a ight, listen for the in-ight announcement that tells you when you are allowed to use your computer. In-i
Processor conguration setting (select products only)IMPORTANT: Select products are congured with an Intel® Pentium® N35xx/N37xx series or a Celeron®
8 Securing your computer and informationComputer security is essential for protecting the condentiality, integrity, and availability of your informat
Setting Setup Utility (BIOS) passwordsPassword FunctionAdministrator password ● Must be entered each time you access Setup Utility (BIOS).● If you for
Using Internet security softwareWhen you use your computer to access email, a network, or the Internet, you potentially expose your computer to comput
Using HP Managed Services (select products only)HP Managed Services is a cloud-based IT solution that enables businesses to eectively manage and secu
9 Using Setup Utility (BIOS)Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the
Downloading a BIOS updateCAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update onl
10 Using HP PC Hardware DiagnosticsUsing HP PC Hardware Diagnostics Windows (select products only)NOTE: Depending on the operating system preinstalled
Downloading the latest HP PC Hardware Diagnostics Windows versionTo download HP PC Hardware Diagnostics Windows, follow these steps:1. Go to http://ww
Starting HP PC Hardware Diagnostics UEFINOTE: For Windows 10 S computers, see Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive on page
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)Remote HP PC Hardware Diagnostics UEFI is a rmware (BIOS) feature that do
vi Processor conguration setting (select products only)
3. Make your customization selections.4. Select Main, and then Save Changes and Exit to save your settings.Your changes take eect when the computer r
11 Backing up, restoring, and recoveringThis chapter provides information about creating backups and restoring and recovering your system.Windows prov
Creating HP Recovery media (select products only)After you have successfully set up the computer, use HP Recovery Manager to create a backup of the HP
Creating the recovery mediaTo create HP Recovery media using HP Recovery Manager:IMPORTANT: For a tablet with a detachable keyboard, connect the table
Recovering using HP Recovery ManagerYou can use HP Recovery Manager software to recover the computer to its original factory state by using the HP Rec
NOTE: If your computer does not automatically restart in HP Recovery Manager, change the computer boot order, and then follow the on-screen instructio
12 SpecicationsInput powerThe power information in this section may be helpful if you plan to travel internationally with the computer.The computer o
Operating environmentFactor Metric U.S.TemperatureOperating 5°C to 35°C 41°F to 95°FNonoperating -20°C to 60°C -4°F to 140°FRelative humidity (noncond
13 Electrostatic DischargeElectrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you r
14 AccessibilityAccessibilityHP is working to weave diversity, inclusion and work/life into the fabric of our company, so it is reected in everything
Table of contents1 Getting started ...
International Association of Accessibility Professionals (IAAP)IAAP is a not-for-prot association focused on advancing the accessibility profession t
If you need additional support with the accessibility features on your HP product, see Contacting support on page 62.Additional links to external part
Legislation and regulationsAccessibility of IT and information has become an area of increasing legislative importance. This section provides links to
Ontario, the Legislative Assembly, every designated public sector organization, and to every other person or organization that provides goods, service
NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information o
● Customers who are deaf or hard of hearing that have questions about technical support or accessibility of HP products:– Use TRS/VRS/WebCapTel to cal
IndexAAC adapter and battery light, identifying 5accessibility 57accessibility needs assessment 58action keysairplane mode 13help 13identifying 12, 13
starting 46using 45HP PC Hardware Diagnostics Windowsdownloading 44installing 45using 44HP Recovery Managercorrecting boot problems 53starting 52HP Re
Section 508 accessibility standards59, 60security cable slot, identifying 6security cable, installing 41serial number, computer 14service labels, loca
Connecting headsets ......... 21Using
Using Disk Defragmenter ............................ 34Using Di
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