Hp XP20000XP24000 Disk Array User Manual

HP StorageWorks XP24000 Remote Web Console User’ s Guide Part number: AE131–96005 First edition: June 2007

In the Storage section, click Storage Software and then select the product. Document Conventions Table 1 Document Conventions Convention Element Blue

100 Performing Remote Web Console Operations

5 Troub leshootin g General Troubleshooting For troubleshooting information on the storage system, see the HP StorageWorks XP24000 D isk Array Owner&a

Error Condition Probable Cause / Recommend ed Action Only the Exit button, the Refresh,and Refresh All commands are effective when accessingthe SVPfro

Error Condition Probable Cause / Recommended Action Remote Web Console does not respond. Exit th e Remote Web Console by pressing Ctrl key , Alt key,

Error Condition Probable Cause / Recommend ed Action Incorrect Display/ Disoperation during the Remote Web Console Operation You have clicked the

Error Condition Probable Cause / Recommended Action The program on the SVP is updated. Exit all web browsers on theRemoteWeb Console computer, and the

106 Troubleshooting

AGlossary, Acronyms, and Abbreviations Table 19 Glossary, Ac ronyms, and Abbreviations CCI RAID Manager CLPR cache logical partition CPU central proc

SIM service information messag e SNMP simple network management protocol SN Serial Number SPARC Scalable Processor ARChitecture SSL secure socket laye

In dex A array group,18 audience, 9 C contacting technical support center,105 conventions document,10 storage capacity values,10 D disabling options,8

Subscription Service HP recommends that you register your product at the Subscriber’s Choice for Business website: http://www.hp.com/go/e-updates Afte

T V technical support view mode,40 HP,10 service locator website,11 technical support center W contacting,105 websites HP,11 HP Subscriber's Ch

12 About this Guide

1About Remote WebConsole Operations Storage System Web Server and Java Client Remote Web Console is the interface for various Java applications that e

• View the storage system information • You can view storage system and LDEV information in the Identity window (“Identity Window” on pag

User Access Levels To useRemoteWeb Console, you need a user accou nt. Remote Web Console user acc ounts contain the following information: • User I

• View: If you have this authority, you can view the operation authority of all user accounts. You c annot add, change and delete the user accounts.

The audit log is also stored in the SVP. The audit log that is stored in the SVP has the same format as the audit log that is transferred to syslog se

You need to change the SVP ( Web server) to Apache, which supports SSL, in order to perform SSL-encrypted communication. Your HP service representati

Table 2 Example of Device Numbers for E ach CU CU Num-ber Possible Device Numbers CU Num-ber Possibl e Device Numbers CU Num-ber Possibl e Device Numb

Legal and notice information © Copyright 2007 Hewlett-Packard D evelopment Company, L.P. Confidential computer software. Valid license from HP require

20 About Remote Web Console Operations

2 Installation Req uirem ents and Procedures System Requirements The Remote Web Console Java app lication is downloaded from the SVP to the Remote

Table 3 Remote Web Console Requirements (for Windows) Item Requirement for Win d ows System Operating System Windows 2000 (Service Pack 2 or later)

Table 4 Supported Web Browser and Java Runtime Environment (for Windows) Operating System CPU Web Browser Java Runtime Environment Windows 2000 (SP2

Table 5 Rem ote Web Console Requiremen ts (for UNIX) Item Requirement for UNIX System Operating System Solaris 8, Solaris 9, or Solaris 10 HP-UX 11.0,

Caution: Do not a c cess a ny unreliable websites from your Remote Web Console computer. To configure your web browser: 1. Make sure that the Remote

Caution: To allow Remote Web Console to access the SVP via a proxy server using HTTP, you need to set the proxy server on your web browser, and then R

• For Windows: Double-click the icon with the label Java on the Windows Control Panel to start Java Control Panel. • For UNIX: There are two kinds

Figure 4 Advanced Dialog Box Figure 5 Temporary Files Settings Dialog Box (For JRE 1.5) 28 Installation Requirements and P rocedures

Figure 6 Temporar y Fil es Setting s Dialog Box (For JRE 1.6) Remote W eb Console Conventions General Parameters • In most Remote Web Console window

Contents AboutthisGuide ... 9 IntendedAudience... 9 RelatedDocumentation...

attempt the following actions: clicking Apply, Refresh ( ), or Refresh All ( )onthe File menu, ) . You can only see information on Remote Web Cons

• On rare occasions, the shape of the icon (object) does not change after the drag and drop operation, but this is not a problem. Note: See “UNIX” on

window. Beforeyou canuse theRemoteWeb Consolemainwindow, closethe obscured dialog box fi rst. Windows Server 2003 If you are using a Windows Ser ver 20

7. Click Close to close the Trusted sites dialog box. 8. Click OK to close the Security dialog box. Figure 8 Security Dialog Box (Internet O ptions

Overview of Login Procedures All Remote Web Console (Java client) users are required to log in to the Remote Web Console SVP (web server) with a valid

Restriction on Accessing Local Client Files The Java application has a strong security feature. Bec ause of this feature, a user is not allowed to ac

If you click Start, you are allowed to log in to Remote Web Console. As you click Start, you are allowed to access the local files during the Remote W

2. Enter the I P address or fully qualified D NS na me of the SV P in the web browser. The Login dialog box appears (see Figure 14 on page 37). Not

Figure 15 Error Messag e on JRE Installation Using SSL-Encrypted Communication If the SVP is set to support SSL-encrypted communication, the Security

Note: Displayed statements and icons may be different. Figure 17 The Sec urity Alert Dialog Box for the Certificate Using Windows Server 2003 If you a

LicensedCapacity... 44 RemoteWebConsoleOptions... 45 3UsingtheRemoteWebConsoleGUI...

Figure 18 Internet Explorer Messag e (when Logging In to the SVP from a W indows Server 2003 Com pu ter) Changing Between View Mode and Modify Mode Re

• When you change the storage system settings in View mode, Remote Web Console automatically locks the setting operations by other users when the use

Figure 20 Overview of License Keys and Option Installa tion The following table d escribes the t ypes of license keys: Table 9 License Key Type Desc

•The configuration settings that were made before thetemporary licensekey expiredremain in effect and cannot be deleted. Permanent Key A permanent key

Note: When the license key for a program product expires, the license key of a program product which requires the expired program product will be al

Remote Web Console Options The following table lists the options for the Remote Web Console and the licensed capacity type. Table 12 Remote Web Consol

Option Name Licensed Capacit y Notes Volume Security Port Security Opt. for Mainframe Mounted Capacity Volume Retention Manager for Mainframe Mou

3UsingtheRemoteWebConsole GUI Thereare twomainURLsusedfor accessingthe RemoteWeb Consolefeatures: • Remote Web Console main GUI (“Starting Up and Logg

Figure21TheRemoteWebConsoleMainWindow The Remote Web Console main window h as the following features: • File menu (see “File Menu” on page 48) • Go m

all information d isplayed on the Remote Web Console is reacquired from the storage system; therefore, it takes time for the processing to complete.

Restoring Backups of the ConfigurationFiles... 91 DownloadingTraceFilesUsingtheFDDumpTool ... 93 Using Con

• The status lamp icons ( : Normal, : Warning, : Abnormal) indicate the subsystem error status by color (blue: normal, yellow: warning, red: ab

Figure 22 The License Key Window The License Key window has the following features: • License K ey List (“License K ey List”onpage51) • Total St

• Option name • Icon that indicates whether the option is available ( indicates Installed; indicates Not Installed) • The Key Type column shows th

Table 13 License Key Status Icons License Key Status License Key Window Display Icon Product Name (Note 1) Key Type Permitted Volume Term (days) St

Note 3: You will b e charged for the capacity that you use for program products such as the copying options (for example, Continuous Access and Busine

Figure 23 The Ide ntity Window The Information window has the following features: • Device Information (see “Device Information” on page 55) • LDEV

alphanumeric characters (ASCII codes) , except for some symbols, such as " , \, ;, :, ,, *, ?, <, >, |, /, ^, &,and %. You c a n also

Figure 24 Volume Type and Capacit y in LDEV Information Volume Type You can select the type of volume capacity information from the Volume Type drop-

• Reser ved Capacity - displays the capacity of open volumes (LDEVs) in the storage system that are reserved by Auto LUN. The percentage (%) to total

Figure 25 The Port Status Window Cluster-1 and Cluster-2 in the Port Status window indicate the clusters. The ports of Cluster-1 are listed on the up

...Figures 1 Example of Remote Web Console Computer and SVP Configuration...

Figure 26 The Alerts window The Alerts window has the following features: • Ref. Code displays theSIM ReferenceCode. Note: When the SIM reference c

Table 15 Severity Level Severity Level Description Good No error occurs and the status is good. Service Service and Moderate do not require immediat

Figure 28 The Account Window The Account window has the following features: • Account Information Tree (Section “Account Information Tree” on page

User Information On theupper rightofthe Accountwindow, User Information is displayed. You can edit and view the authority of registered user accounts

For the user accounts of storage administrators, you can set the permission for all of the functions. For storage partition administrators, the availa

Icon Function Function Detail Availability of Functions for Storage Partition Administrator Operation Authority Required to Perform Functions Shadow

Figure 29 The Login Message Window The Login Message window has the following features: • Login Message You can enter alphanumeric characters (ASCI

Figure 30 The Syslog Window The Syslog window has the following features: • Output to Primary Server: You can specify whether to transfer the aud

In the syslog i nformation file that is stored in the SVP, the detailed information is always stored regardless of this setting • Download Syslog:

Note: If you use the M ozilla web browser, the Download Manager dialog box may display when you click Import. If this occurs, close the Download Mana

...37 ToolPanel ... 76 38 TheSetEnv.DialogBox(ControlPanel)...

• when the operation mode is changed from View mode to Modify mode on the Remote Web Console main window. Common Elements All Reports Display dialog

• SLPR drop-down list: You can display the information on a par ticular SLPR when you select the SLPR from the SLPR drop-down list. If you h ave log

Figure 33 The LUN Window (Reports Display) The displayed items on the LUN dialog box are as follows: • SLPR drop-down list: You can display the info

• Capacity: Volume c apacity. For an expanded (LUSE) volume, the total capacity of the LDEVs that consist of the LUSE volume is displayed. • RAID:

• Capacity: Volume capacity. Open-system volumes are displaye d in gigabyte (GB), mainframe volume are displayed in cylinder (Cyl). For an expande

Figure 35 The Connected Host Window (Reports Display) The displayed items on the Connected Host dialog box are as follows: • LDKC drop-down list: You

When you click Detail Information, detailed information about the LUSE volume is displayed on the Detail Information dialog box. Figure 36 The D etail

• Set Up HTTP Blocking (see your HP service representative) • Release HTTP Blocking (see your HP service representative) Control Panel From the Cont

• Number of current user entries - Shows the numb er of user entries currently registered in the user account list. • Automatic distribution of J av

Before the parameters a re submitted, a confirmation message is displayed. After the parameters have been submitted, another message is displayed, whi

1..2..3..4..5..6..7..8..9..10..11..12..13 ..14..15..16..17..18..19..Tables DocumentConventions... 10 ExampleofDeviceNumbers

• The Submit button opens the Download File dialog box (see Figure 44 on page 91) to download the selected files. • The Reset button clears all the

• The Next but ton allows you to go on to the next step of the restoring backup file operation. You need to specify the restoring file in Upload File,

82 Using the Remote Web Console GUI

4 Performing Remote Web Conso le Operations Enabling and Disabling Remote Web Console Options To activate the program product options of the storage s

Enabling Options Using a License Key File You can enable multiple options in a single procedure, using a license key file. The license key files are pr

Table 17 Conditions to Enable Available Button Relationship between Mounted Capac it y of Disk Drives and Licensed Capacit y Availability of t he Avai

8. Click Apply (or Cancel). The status of the uninstalled option changes from Installed to Not Installed. Caution: On rare occasions, a program produ

2. Change to Modify mode (see “Changing Between View Mode and Modify Mode” on page 40). 3. In the Acc ount Information tree, select the folder to whi

2. Change to Modify mode(see“Changing Between View Mode and Modify Mode” on page 40). 3. In the Account Information tree, open the folder to which th

b. Right-click the mouse and then select the operation authority (View or Modify). The selected authority is displayed in the Permission column. 7.

About this G uid e This document provides instructions for installing and using the Remote Web Console web client Java application program for the HP

Caution: If you e dit the Remote Web Console environment p arameters to change the settings, you must back up the Remote Web Console configuration file

6. On theDownload Filedialog box,confirm that the selected files are marked with a colored icon, and then click Download. TheFileDownloaddialogbox open

The Control Panel of the Remote We b Console is displayed. If the SVP is set to support SSL-encrypted communication, security messages might appear.

Figure 46 The Password Check Dialog Box Figure 47 The Restore File Dialog Box Downloading Trace Files Using the FD Dump Tool TheRemoteWeb Cons

The login dialog box is displayed. 2. Enterthe user ID andpassword, andclick Login. The Download Trace Files dialog box is displayed (see Figure 48

Figure 50 The Download Trace Files D ialo g Box 3 for Starting Download Using Configuration File Lo ader This section explains how to export or import

Figure 51 The Export Dialog Box Editing the Spreadsheet Note: The instructions explained in this section assume the use of Microsoft Excel 2000. If y

Figure 52 Text Impor t Wizard - Step 1 of 3 Dialog Box Figure 53 Text Import Wizard - Ste p 2 of 3 Dial o g Box XP24000 Remote Web Console User’s Guid

Figure 54 Text Import Wizard - Step 3 of 3 Dialog Box Note: In the Data preview, you need to select the row with the largest numb er of columns. Impor

Figure 55 The Import Dialog Box XP24000 Remote Web Console User’s Guide 99