Hp 3PAR Application Software Suite for Microsoft Exch User Manual

HP 3PAR Recovery Manager DiagnosticsTool User GuideFor HP 3PAR Recovery Manager Software forMicrosoft ExchangeAbstractThis document describes the diag

Table 1 Diagnostic checks for RMEParametersDiagnostic checksApplication Settings• .NET Framework version• MS Exchange Server version• MS Exchange 2013

Table 1 Diagnostic checks for RME (continued)ParametersDiagnostic checksNode WWN•• Number of ports• Driver version• Firmware version• Model and manufa

You can stop the diagnosis by clicking STOP. However, if you manually stop the test execution,you will not be able to see any test results. Click BACK

The Test Report window has the following summary sections:• Report by Product—Lists the servers with the corresponding test status. Click the required

5 TroubleshootingQ1. During installation of the RMD tool, the error message, RMD components weresuccessfully installed, but unable to start service wi

A6. Perform the following procedure when the error message appears:Installation procedure1. Click OK to resume the installation and click Finish to co

4. Assign Log on as a service to the service account on your system, and do the following:• If your system is a node in a cluster—Check if user rights

3. From the details pane, click Log on as a service.4. Click Add User or Group, and then add the appropriate details to the list of accounts thatposse

5. Click OK to close the window.Log on as a service right is added to the account.18 Troubleshooting

6 Support and other resourcesContacting HPFor worldwide technical support information, see the HP support website:http://www.hp.com/supportBefore cont

© Copyright 2014 Hewlett-Packard Development Company, L.P.Confidential computer software. Valid license from HP required for possession, use or copyin

Table 2 Documentation list (continued)See:For information about:HP 3PAR F-Class, T-Class, and StoreServ 10000 StorageTroubleshooting GuideIdentifying

Typographic conventionsTable 3 Document conventionsElementConventionBold text• Keys that you press• Text you typed into a GUI element, such as a text

7 Documentation feedbackHP is committed to provide documentation that meets your needs. To help us improve thedocumentation, send any errors, suggesti

GlossaryCCR Cluster Continuous ReplicationCLI Command Line InterfaceDAG Database Availability GroupGUID Globally Unique IdentifierLUN Logical Unit Num

Contents1 Introduction...42 System requirements for instal

1 IntroductionThe RMD tool (HP 3PAR Recovery Manager Diagnostics tool) is a web-based application thatidentifies discrepancies in the environment runn

2 System requirements for installationHardware requirementsThe RMD tool has no specific hardware requirements for installation, except for the hardwar

3 Installing and removing the RMD toolInstalling the RMD tool on the backup serverThe RMD tool must be installed only on the backup server. To install

Click OK. The Installer silently removes the earlier version, and installs RMD tool version 2.0.Verifying installationTo verify the installation of th

4 Using the RMD toolLaunching the RMD toolDouble-click the HP 3PAR Recovery Manager Software for Exchange Diagnostics Tool shortcut iconavailable on t

3. Click Start Diagnostics.The RMD tool runs the diagnostic checks on all the selected servers.Diagnostic checksTable 1 (page 10) lists the diagnostic